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About Notion

Notion is a workspace for notes, tasks, and strategic planning, with tools for collaboration and project management.

Learn more about Notion

Pros:

Furthermore, there are plenty of tutorials provided by Notion and they have an excellent support team. They really hear what the users ask and they frequently implement the requested features.

Cons:

Without recurring tasks and less task-oriented features it was a tough call to make. I wanted it to work so badly.

Notion ratings

Average score

Ease of Use
4.3
Customer Service
4.4
Features
4.6
Value for Money
4.6

Likelihood to recommend

8.9/ 10

Notion has an overall rating of 4.7 out of 5 stars based on 2,470 user reviews on Capterra.

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Filter reviews (2,470)

Samuel
Samuel
Digital marketing manager in Nigeria
Verified LinkedIn User
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Incredible software, easy to use and customize to purpose

5.0 7 days ago New

Comments: Notion has really helped improve my productivity and planning, I like that I can just imagine anything and bring it to life on notion, I strongly recommend for everyone that needs a online notepad with many great features

Pros:

Very easy to use and customize to taste with very diverse features and available template free and paid

Cons:

I don't like that it has very limited usage offline

Jesús
CEO in Spain
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Upgrade your project management

5.0 last month New

Pros:

Its extreme flexibility to adapt the tool to your needs and visual style.

Cons:

Not a lot of things. Maybe the first steps can be overwhelming due to so much options available.

Brooke
Preschool Director in US
2128, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful tool but hard to learn.

3.0 last month New

Comments: Notion is a useful tool if you have the time to learn how it works. It was not user friendly, and it was left us frustrated on more than one occasion.

Pros:

I liked being able to leave notes write on the document. It always notified us when someone else made changes or added to the project. It was an easy way to keep everyone on the same page.

Cons:

Notion was not very user friendly. I feel like it took our team a while to figure out how to effectively use the program.

Arjan
Arjan
CEO in India
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best product management and company management tool out there. Period.

5.0 3 months ago

Comments: Amazing tool that my entire organization and external vendors use to get work done on a daily basis

Pros:

Love the easy to use interface, flexibility to create whatever tools you want, unlimited data and file uploads, Notion charts, and automations

Cons:

Can't really think of anything I don't like except the expensive price

Advik
IT Manager in Australia
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Top notch software with few minor flaws!

5.0 last month New

Comments: Really good notetaking and productive software with few cons.

Pros:

Integration with external services and AI features.

Cons:

Stability and sometimes issues with syncing notes and etc.

James
James
Director of Accounts in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A personal favorite of mine

5.0 3 weeks ago New

Comments: Overall, I love it. I use Notion just about every day for both work and personal projects and even after months of use, I still haven't had any issues. Its a wonderful application and one of my personal favorites.

Pros:

My favorite thing about it is the ability to add new features yet somehow still remain easy to use.

Cons:

As of right now, I don't really have any complaints.

Safia
Safia
Project Lead in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Could be a little bit better

5.0 last month New

Comments: Good. I use it mostly to manage articles and Linkedin posts.

Pros:

Honestly, the only thing I truly like is the simple user interface.

Cons:

There is way too many options for something that is considered really simple.

Melissa
Melissa
Data Entry in US
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Notion takes organization to the extreme!

4.0 2 weeks ago New

Comments: It was good. I like how to manage customers with it.

Pros:

I like how I can make numerous tabs to help with my daughter's business.

Cons:

It is a bit cumbersome to get used to, but once I felt comfortable with the tabs, it was fine.

Shannon
Shannon
Founder in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Push Through the Learning Curve

5.0 4 weeks ago New

Comments: Now that I am more familiar with Notion, I find it a very useful site.

Pros:

I like the look of this platform. Very customizable. I specifically like that I can add a video into the specific template. I can press record and give instructions to my team. It's time-saving.

Cons:

There was a bit of a learning process with this one. I prefer when I don't have to ask too many "tech dummy" questions. I navigate towards software that is more "dummy friendly" but after figuring out the features, I really like it.

Juan
Juan
Human resource personnel in Saudi Arabia
Verified LinkedIn User
Staffing & Recruiting, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

An ALL-IN-1 product perfect in any workspace designed for any specific goals. AMAZING 100%!

5.0 last month New

Comments: Overall, fun and challenging for a new tools like this. Amazing and superb! It excites us to discover such product that perfectly designed and engineered for any specific purpose. Total package is this!

Pros:

An ALL-IN-1 tool and it's Flexibility and collaborative features makes it perfect in any workspace designed for any specific goals. AMAZING 100%! Specially the eliminations of multiple apps in one seetings.

Cons:

The navigation makes it unique to learn carefully.

Michael
Director of Marketing Technology and Insights in US
Religious Institutions, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Notion is the superior notes taking app

5.0 3 months ago

Comments: I was an Apple Notes guy for a long time. However, there were two features that I didn't like about it. One, I couldn't link my notes together and two, it was cumbersome to share my notes with others, especially non-iphone users. Notion solved both these problems and provides an excellent user interface.

Pros:

Notion is the superior notes taking app. A few of my favorite features are the ability to organize withing projects and tasks, the ability to have different kind of notes (one type for personal notes, and another to track tasks), the ability to publish notes to the web without needing a specific domain, and the ability to share notes with others on your team and have them update easily.

Cons:

Notion does take a little while to learn, but once you understand how the system works, it's excellent. I use it for my personal notes as well as project tracking with my team.

Laura
Virtual Assistant in US
Executive Office, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A high powered program with some flaws

4.0 4 months ago

Comments: I use Notion for business management and to handle the business information of one of my most valued clients. While it is almost unlimited in its functionality, when you hit one of those limits, it can be felt. In particular there are mission critical plug-ins (Notion Calendar) that work well on a web browser but -- oddly -- aren't compatible with their own desktop software. When it's good, Notion is very, very good. But it does have its limits.

Pros:

Ease of use and cross-compatibility with other software like Asana, etc.

Cons:

While the developers seem responsive to their users needs, non-critical but seemingly major items can take forever to be resolved

Daphnah
Web Designer in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Infinite possibilities to organize your company and your life

5.0 3 months ago

Comments: Overall I am very pleased to use Notion both in my professional and personal life.

Pros:

What I like most about Notion is that it has infinite possibilities on how to use it. I can use it for business to track my project management but I can also set it up to help me run a Dungeons & Dragons session in my free time.

Cons:

What I like least about Notion is that some of my clients find it too complicated to use. They are usually not very tech-savvy.

Otilde
Otilde
Product Designer in Spain
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Collaborative Design Hub

4.0 5 months ago

Comments: We chose Notion as it supports the documentation of different types of the design information. That is why its ability to work with text, images, and databases all in one place matched our requirement for an all-in-one information center. ​For our design team's knowledge management system, Notion stands as the essential foundation. Bringing together different tools broke down separations and boosted our visibility of relationships within design tasks.

Pros:

We use Notion for its ability to manage a range of design information types. Conversely, it mixes text and images with databases in a unified workspace that supports our desire for a common information repository.

Cons:

Regarding the visualization of data, the features of table views are known to support only a few formats. The lack of a developed asset library means that it is necessary to integrate with external storage systems.

Simone
Developer in Italy
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Powerful tool for organized people

4.0 2 months ago

Comments: It is very powerful if you know what you are doing and you have a clear idea of what you want in your mind, before opening up Notion

Pros:

It is very easy to be used, and extremely flexible to let users achieve what they want. Even more flexible and user-friendly than a custom common spreadsheet

Cons:

Its flexibility has a downside: it may be too much and leave the user with a sense of not knowing how to proceed, because of the excessive freedom sometimes

Luis
Illustrator - Grapphic Designer in Colombia
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Notion: a second brain

5.0 2 months ago

Comments: Notion has changed my way of working. It has become my second brain, and it is really useful when you need to organize your events in a calendar view, but also add information about them, even categorize them by stages or progress. My daily routine starts checking Notion to see what I have to do, and once the work is done (or distributed throughout the week), my brain can rest without thinking about unfinished tasks: the next day I'll keep going.

Pros:

I like the versatility that Notion offers. You can organize almost any kind of information, and I like the most the capability to change between views, for example from table view to calendar view.

Cons:

For some users like me, who overthink and want to have everything organized and categorized, Notion could represent a danger: you spend more time organizing things than actually getting things done, but I think this is not a problem of the tool but a risk to the users. Self-control is recommended!

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My favorite productivity tool!

5.0 8 months ago

Comments: One of my favorite tools ever! Can't live without it now. Use it both for tasks, projects, planning trips, journaling, and much more!

Pros:

It's so versatile and easy to use! All-in-one software for productivity, notes, and more.

Cons:

A bit slow and pretty bad on mobile and iPad.

Haimi
Haimi
Market Analyst in Portugal
Verified LinkedIn User
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Startups, not sure about Mature Businesses

4.0 8 months ago

Comments: The way we used it at the startup I was working remotely at was kind of like a complete workplace with all the documents and various functions and projects loaded on there. I think this works well for a small team, but I don't think its super scalable without some serious forethought and planning, and likely some kind of "Notion Consultant" to help organise things.

Pros:

Notion has a lovely layout with the left sidebar containing all the different pages, projects, tasks, etc. A little silly, but I love that we can add banners and emojis to the title and make the "virtual workplace" our own. Its great to be able to integrate other apps into Notion. We added our Gdrive, Slack, and Figma into the space and it functioned well. There are also ways to share specific pages with guests, and its possible to have private pages, separate from the team.

Cons:

As lovely as the layout is, our Notion became cluttered and messy fast because we didn't quite know where to add what (e.g. tasks, projects, pages, etc.). It takes quite a bit of knowledge and forethought to organise a team around it. I also don't like that there are very limited fonts and typography. So anything that we export to PDF doesn't look part of our brand and we have to re-do it on another software. Also, when we embed documents in our pages, we don't quite have the same visibility (i.e. we have to click on a specific page to see what documents are linked to it). Maybe that's the way its intended to be, but I found it a little annoying and often just used Gdrive instead.

Olivia
CEO in Canada
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My company's one stop resource

5.0 last year

Comments: Notion was very easy to set up and my team found the content and functionality very easy to adopt. It's the one place my team an find everything they need related to our business.

Pros:

Notion is my company's internal source for everything, such as co-worker profiles, most used documents, task management, company handbook, work events, and payroll information.

Cons:

As a non-tech, non-design person, I found it challenging to choose the right templates and set up the most user-friendly design for my team. There are pages I have built that do not get used because of how I have designed them.

Shella
Marketing Specialist in Canada
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Versatile cross between database and project management

5.0 3 months ago

Comments: At first I found it a bit confusing, but after working with it for awhile and adding templates from other creators I got the hand of it. I am still not using the full capabilities of the app mainly due to the mobile issues, but I am sure I will use it more fully in the future.

Pros:

I like that Notion is highly customizable. It can be both a project management tool and a database. You can create any type of field and enter the relevant information. You can add as much or as little information as you want. Therefore, you can use it to keep research notes organized and plan the project in the same app. Thus, it is much more versatile than straight forward project management tools.

Cons:

The app is a bit buggy and resource intensive. Often it will cause my iPad Pro to have a meltdown and I have to shut down to get it to work again.

Lisa
Creative Advisor in US
Professional Training & Coaching, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Notion is a Game-Changer for Organizing Everything

5.0 3 months ago

Comments: Overwhelmingly Positive. Notion is a highly functional and adaptable tool that has helped me organize nearly every aspect of my life, both personally and professionally. I quickly got the hang of its structure and found it to be incredibly efficient for managing everything from detailed project plans to casual note-taking. The constant updates and improvements also show that the platform is actively evolving.When I realized the potential to not only work collaboratively, but to easily create and even publish pages publicly just like web pages, I knew I'd never need another solution. I would highly recommend Notion to anyone looking for a comprehensive, customizable, and collaborative solution for organizing their digital world.

Pros:

What I like most about Notion is its incredible flexibility and versatility. Whether I’m organizing notes, managing projects, creating databases, or even drafting documents, Notion handles it all seamlessly in one platform. The ability to customize workspaces with templates, embeds, and links makes it a powerful tool for both personal and professional use. I particularly love how I can build a fully personalized system tailored to my specific needs, whether it’s for task management, tracking goals, or simply jotting down ideas. The collaborative features are also a standout, allowing teams to easily share and edit content in real-time, making it a fantastic choice for group projects.

Cons:

While I have found the platform to be very useful right out of the box, some people who I've shared notes with seemed to have trouble getting the hang of it. So, some users might find the interface overwhelming due to the sheer number of options and layouts available.

Weronika
Weronika
ceo in Poland
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

notion is the best!

5.0 7 months ago

Comments: My overall experience with Notion has been excellent. It has significantly improved my productivity and organization, offering a versatile workspace that adapts to my needs. The collaborative features have also enhanced teamwork and project management within my team.

Pros:

Notion’s flexibility and comprehensive feature set are what I like most. It seamlessly integrates task management, project tracking, and collaboration tools in a single platform, making it incredibly efficient for both personal and professional use.

Cons:

The learning curve for new users can be steep. While the platform is powerful, it can take some time to get accustomed to all its features and functionalities.

Pete
Junior Marketing Manager in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A powerful hub at the heart of the business

5.0 4 months ago

Comments: We utilise Notion as our central hub, organising client tasks, agendas, knowledge bases, user workloads, task management

Pros:

The ease of customisation - how effectively we have been able to make it the hub of our business, working exactly how we want it to

Cons:

The learning curve is quite steep for some users who have migrated from other systems, but it's hard to see how that wouldn't be the case considering how much it is able to do

Armando
Research Associated in Mexico
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

An essential tool for organization

5.0 4 months ago

Comments: My experience with Notion has been very positive. I use it for my work and personal projects, which has completely transformed how I organize myself. It has allowed me to have all the information centralized, and with its templates, I have improved my productivity. It is a very complete tool that adapts to any need.

Pros:

What I like most about Notion is its flexibility and ability to adapt to any kind of workflow. You can fully customize it to your needs, whether it's for project management, note-taking, or daily planning. Plus, the ability to collaborate in real time is incredibly useful for working as a team.

Cons:

Sometimes, the number of features available can be overwhelming, especially for new users. Perhaps a gentler learning curve would be ideal to tap into its full potential more quickly.

Estela
Estela
Digital Marketing Strategy Consultant in US
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Notion shows us solutions in one place

5.0 last year

Comments: It is a powerful tool that has attracted a lot of attention in recent years. It gives us the ability to generate and sort different types of material, such as notes, databases, wikis, tasks and more, in a flexible way and from a customized base. I value Notion's diversity because it allows me to devise my own designs and procedures to meet my needs. The drag-and-drop interface and powerful search capability make it easy to find and navigate information quickly. The program also supports collaboration, making it possible to join and work on documents in real time with other users. This feature is particularly useful for groups and remote employees.

Pros:

Notion provides us with the ability to generate and sort different types of material, from simple notes to complex databases, wikis, work lists and more. This versatility gives us the possibility to conceive our own designs and procedures to suit our particular needs. It offers a variety of customization possibilities, such as templates, transformation tools and integration with different apps. It gives us the opportunity to customize the software according to the needs and work procedures. It supports collaboration among staff members, allowing all staff members to collaborate and work on documents live and in real time. This feature is particularly interesting for remote employees who need to collaborate in different time zones.

Cons:

Notion's text editor offers a number of presentation possibilities, however, I think there may be a limitation in terms of customization. Notion does not have strong automation features like other knowledge management tools. This may be a difficulty for users who require quite a bit of automation to shorten their work cycles and decrease hand work.