About ITarian

Centralized IT management platform that includes remote monitoring, patch management, and more.

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Pros:

Not Available

Cons:

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ITarian ratings

Average score

Ease of Use
4.8
Customer Service
4.3
Features
4.8
Value for Money
4.5

Likelihood to recommend

8/10

ITarian has an overall rating of 4.8 out of 5 stars based on 6 user reviews on Capterra.

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Verified Reviewer
Director in UK
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fantastic products & Support

5 3 years ago

Comments: Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros:

Their sandbox/containment software works against all ransomeware, viruses, malware. RMM Function is good does the job and they create scripts you need for anything

Cons:

could have snmp monitoring for snmp walks

Chris M.
National IT Manager in US
Real Estate, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Exacta Review of ITarian

5 last year

Comments: Very good. We will not be moving on from them in the forseeable future.

Pros:

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons:

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Otto C.
Owner - IT Support in US
Computer Networking, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Good

5 3 months ago

Comments: Its been pretty god but some issues minor

Pros:

IT allows many things to be performed remotely

Cons:

expensive when you start to add in all the clients

Michael M.
Director in Australia
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great Product, outstanding price

5 2 years ago

Comments: We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros:

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons:

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Shon O.
Network Administrator in US
Wholesale, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Rock solid RMM for FREE

5 3 years ago

Pros:

Loads of features for the free version: Patch management Remote access Mobile device (apple and android) capable Easily deployed

Cons:

Lack of multiple AV support, kind of steers you towards their paid product.

Mark B.
application developer in US
Financial Services, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

works exactly as expected

4 2 years ago

Comments: Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros:

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons:

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine