--- description: Discover the benefits and disadvantages of Amio. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Amio Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Amio](/software/183845/amio) # Amio Canonical: https://www.capterra.co.uk/software/183845/amio Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/183845/amio?page=2) > Amio helps you create AI chatbots for your e-shop. > > Verdict: Rated **4.9/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Amio? E-commerce, Retail ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 17 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Amio ## Commercial Context - **Starting Price**: US$150.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amio for more information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI/Machine Learning - Automated Responses - CRM - Chat/Messaging - Chatbot - Code-free Development - Conversation Intelligence - Customer Support - Customisable Branding - For Sales Teams/Organizations - Language Detection - Lead Engagement - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Language - Natural Language Processing - Pre-Configured Bot - Proactive Chat - Process/Workflow Automation - Real-time Consumer-facing Chat - Reporting/Analytics - Sales Activity Management - Speech Recognition - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (22 total) - BigCommerce - Bitrix24 - Daktela - Freshchat - Freshdesk - Front - LiveAgent - Messenger - OpenCart - PrestaShop - Salesforce Commerce Cloud - Salesforce Communications Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) - [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software) - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) - [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) ## Alternatives 1. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [UChat](https://www.capterra.co.uk/software/1022133/uchat) — 4.9/5 (73 reviews) 3. [Denser AI](https://www.capterra.co.uk/software/1064391/denser-ai) — 5.0/5 (31 reviews) 4. [Darwin AI](https://www.capterra.co.uk/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 5. [Botsonic](https://www.capterra.co.uk/software/1061327/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "An amazing AI solution to increase customer satisfaction" — 5.0/5 > **Florin** | *28 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Amio provides a tool that connects AI to your day-to-day communication channels with the customer. For the moment we are implementing solutions for e-mails through the Mailbot and for chats, we have the Chatbot. These operate rather successfully in most of the countries we deliver our products to, guaranteeing the customer with up to date information on order status, return and refund situation. > > **Cons**: For the time being chatGPT4 Turbo is somewhat of a dislike from my part, but I will try to define the promt even better, so that the generated answers are more specific, and in-tune to the customer requests. > > Overall, what you should expect from Amio is a young motivated team, ready help you in the process of setting up their products. ----- ### "Efficient for chat and email automation" — 5.0/5 > **Judita** | *28 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: We use Amio mainly for mailbot, chatbot with gpt chat extension. I find Amio clear, easy to understand and easy to use as a user. Our first steps with Amio were aimed at using the mailbot to reduce the most frequent repeat queries from our customers, and we are gradually succeeding in doing this across the countries where we implement the mailbot. We are currently using the same logic with the chatbot where we will gradually want to move to GPT chat. > > **Cons**: In my experience, especially with the actual work of setting up specific templates for the mailbot, I would welcome automatic cloning of the templates in question. > > Amio is a newer partner for us and to date we have to praise the overall cooperation on all points and express our satisfaction. ----- ### "Easy to use and powerful tool." — 5.0/5 > **Gergo** | *26 November 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Their service is impeccable and they listen to our feedback - it really is super useful and the path to improve it even more is clear to us, users. > > **Cons**: There are some rough edges on the interface / loading times. > > It made our daily workflow as customer care agents much easier and streamlined. ----- ### "User friendly" — 5.0/5 > **Olga** | *22 November 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, with simple instructions it's not complicated at all. > > **Cons**: I don't have anything bad to say about using it. > > It is easy to use, easy to copy and paste the things you write and then you only need to modify them accordingly. ----- ### "Vital for Effective Fundraising Support" — 5.0/5 > **Martin** | *22 August 2024* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: The dedicated Slack channel with Amio's success manager is a standout feature, providing quick resolutions and seamless support. The chatbots efficiently handle donor queries, enhancing our campaign effectiveness. > > **Cons**: The deployment was late, but this was partly due to our own lack of effort. Better preparation and coordination could improve the deployment experience. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/183845/amio?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/183845/amio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data