Profit Reviews

"Great software with super responsive support"

Comments: Before using the software we were practicing OKR in excel sheets,now everything is easy to track measure,everything at hand any time,no need to ask employees to show their progress or the work already done to achieve our giolas,unnecessary hassle and communication already in the past,you just need to login into dashboard to see your team and the company progress.

Pros: The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Cons: Some features did not met our expectations,but the product team adjusted them accordingly.

"Amazing customer service"

Comments: Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. [SENSITIVE CONTENT HIDDEN] just to name a few Profit members that have supported my OKRs journey. Thank you all.

Pros: It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management. Also, Profit recently launched the OKR academy where our team will learn about the best practices Totally customizable to adjust the company's needs

Cons: In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs. However, the Profit team is always available to guide you through it. There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

"Best Value OKR product on the market. Incredible Customer Support!!"

Comments: The company has got their product right! They make the overall experience user friendly and provide great support in case you need help. It's a very intuitive product and is a complete solution. As someone who works with a global team, I must say that Profit has ensured that we focus, prioritize and accomplish the right things that take us towards are mission and objectives.

Pros: Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Cons: While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

"Smart Business Management Tool"

Comments: The choice of Profit proved to be a wise decision; from conceptualizing the business need, setting up the system, and enabling users to it is a smooth process due to a very well designed application from one end and dedicated, smart support 24/7 from another. Even for the most complex issues, opening a support chat gets things guided or resolved in minutes, or otherwise different layers of support leaders reach out by other communication means to assist. This is both availability and reliability.

Pros: Very well thought of application/program with a lot of flexibility to use it and customize it to business need, internal processes and tendencies as well as provides a further dimension of bettering the business alignment and management. It is a genuine platform for deploying OKR as a smart tool to manage the business.

Cons: Nothing. Its setup and implementation, the use of the application, etc. All is sufficiently good.

"Worth the Search"

Pros: Integration with other software such as Jira was critical for us, and Profit made that process easy. Also, the capability to track your entire strategy to ensure alignment and visibility is a great feature. The Customer Service team is top notch, and will respond instantly and take in all feedback on design changes.

Cons: The user interface feels a bit dated, but it's my understanding this will improve soon.

"Probably the best OKR tool in the market"

Comments: Our main goal is to bring more transparency in the organisation and set ambitious goals. So far, we seem to be on the right track.

Pros: Interface. Power to the admin. User experience. Almost covers every essential element you need. And most importantly Customer experience. Profit's support teams, be it the technical team or user experience team, both are amazing

Cons: Earlier it was the rigidity of the system but with the help of the support team, it wasn't the problem anymore. Honestly, can't think of anything

"Great Experience"

Pros: Profit is a great platform for the organizations following OKR method for employee performance evaluation. The platform is very easy to use and there are enough customization options available as well. The customer support team is always there to help and guide you whenever and wherever required. Extremely pleased with the experience provided.

Cons: The system is a bit complicated for new users. But employees get used to it in a few days, so not a pain as such.

"Great Software!"

Pros: The ability to integrate our CRM and how user-friendly it is.

Cons: Very customizable which makes it seem difficult but with a little bit of time, you will be grateful for the in-depth level of customization.

"Great tool to learn, implement, and practice OKR"

Comments: We implemented Profit for our business and we love the product. The user interface is very intuitive and easy to understand. While we did have to invest a bit of time in learning the concepts of OKRs and the related vocabulary, I have to say the tool made it quite a bit easier for us to learn the methodology through the various guided processes. We also like the OKR Canvas and the fact that Profit is built on top of the OKR Canvas made it that much more intuitive.

Pros: The OKRs by Metrics view is amazing. I can clearly see everyone who is focused on a certain metric, say gross margin with a single click.

Cons: We have not found any cons so far and very happy with the user experience.

"Profit OKR Software"

Comments: A great product supported by a knowledgeable, passionate team. They're great.

Pros: Its ease of use and rich feature content.

Cons: I liked everything about it including the after-sale support.

"Supplier Review"

Comments: Driving efficiency and accountability with goals supported by task based system for progress.

Pros: The weekly tasks drive efficiency and accountability. Easy to update. Visuals.

Cons: Being able to backdate information - our rollout started late so stuff for January was input into February.

"Profit.co is outstanding"

Comments: Support team is top notch and have assisted with every question that I've raised. Software is easy to use and understand. Very intuitive.

Pros: Product is so easy to use and really helps an organization shape its objectives and focus on important tasks to be successful.

Cons: Software is outstanding. Maybe an API to Power BI to build customized dashboards, but that is a small ask. The software is outstanding.

"Great Tool, Exceptional Service"

Comments: Great team of knowledgeable people. They listen to their customers evidenced by the consistent upgrades to the products. They take a consultative approach that easily matches the value of their product to your OKR needs. They have a large and diverse customer base, from large global companies to small businesses. The company has various other alternative business solution applications.

Pros: Very user-friendly, easy to use application. Easy to configure to your business needs, not to mention Profit's ability to customize if necessary. For small to mid-size companies, I would wager heavily that very little, if any customization would be necessary. The service is outstanding, the staff is very knowledgeable as it pertains to the OKR process and provides valuable feedback, best practices, and alternatives to fit your business needs. Great mobile application.

Cons: Current dashboard views are average. However, improvements are in the works and will be released soon.

"Great Software. Easy to use and even better Customer Support!!!"

Comments: I have had a very positive experience with Profit and our account representative, [SENSITIVE CONTENT HIDDEN] has been very professional, patient and helpful. We love the software and appreciate the white-glove support. Thank you.

Pros: The ability for the system to be highly customized to our unique environment.

Cons: Missing our ability to differentiate between "strategic objectives" vs. "tactical objectives"...but truly a minor feature that is easy to work around.

"Ease of Use is Outstanding"

Pros: OKRs are incredibly important to track at our company and Profit has made the process simple and worthwhile. The user-intuition makes the use of the system simple and shortens the learning curve. Additionally, their support is amazing.

Cons: We have not experienced any major cons of Profit. The support has been wonderful if there were questions to answer during implementation and training

"OKRs made easy"

Pros: We found the tool extremely useful in achieving horizontal alignment on cross-functional objectives. The interface is extremely customizable and user-friendly. If you're starting with OKRs in your organization, I recommend you try out the tool to make the adoption so much easier.

Cons: We didn't run into any issues that the Profit team couldn't solve.

"Feature-rich with many templates"

Pros: Focused on OKRs, feature-rich with many templates, easy to implement, and affordable.

Cons: UX can be easier and more streamlined to increase ease of use.

"Top business grade OKR platform"

Comments: Profit has allowed our organization to finally have the entire team hurdle behind common goals and have a blueprint to follow.

Pros: It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.

Cons: Would love to see more in-depth training options to fast track the team's knowledge

"Stop looking as this is the only OKR solution you need."

Pros: Excellent Product! Excellent Customer Support! The customer support is top-notch with true white glove treatment before and after onboarding. Unlike some vendors that disappear after the transaction, they are attentive and understand what makes good relationships irrespective of the size of the org or users. There are so many pros to this product it's hard to pick. The UI is very intuitive and you can be as complex or as simplistic with your OKRs as your needs grow. I like the fact that if I need to export the data for reporting easily to match company report styles as it is easy to do so you have a lot of flexibility.

Cons: Release notes appear absent so I tend to find new features by stumbling upon or the periodic touchpoints with a company rep. I know there are changes to this coming soon but having a product that is continually evolving with additions is not a con but wish I knew when they were released. I know this is being addressed shortly and such a minor concern.

"OKRs For All - The Right Way"

Comments: Profit.Co gets it right! The company leadership and the implementation team are accessible and extremely knowledgeable. I have had great success with them to ensure my clients are happy with the product and are seeing the benefits of implementing Profit. For my company we use Profit daily to drive results and stay aligned.

Pros: This software provides a global view of how the entire company is doing in alignment with the overall company objectives. We can’t live without Profit and so do my clients that we have introduced to the product are very happy.

Cons: This software has exceeded expectations and has been fantastic for my team and for my clients.

"Impressive product"

Comments: The software is easy to understand and get value from it almost immediately. The support is also amazing.

Pros: The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate. There are numerous reporting options to provide visibility from the employee, department and organization levels. The integration with MS Teams also makes it really easy for people to check-in and update their KRs. The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Cons: Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

"Effective Product"

Comments: I was very impressed by the visuals. Very pleasing and all the information is presented just right. I found the delegated OKRs very handy. Some of my team members did not have a good handle on OKRs and I was able to create them and give them a head start. I am sure that is not the intent of delegated OKRs, but it came handy to get started quickly. The customizable metrics library is pretty good. It took a while for us to get a handle on this and we're still learning. But I can tell that this can be extremely useful to both focus and also realize how our execution on those metrics led us down the success path.

Pros: Very easy to understand and comprehend all the concepts. Really like the 15 day training program.

Cons: I wish there are some longer training videos of the product. The team says that thats coming .. so waiting for that.

"easy to use tool"

Comments: their team is very engaged and works with you closely to get you to get the job done

Pros: easy to use built in templates that keeps you from having to customize measures

Cons: lacking some industry specific measures but you can find others that would fit

"One of the best products"

Pros: It is very easy to use and adapt. Gives an overall birds eye view of objectives, ensuring every individual has visibility of the common organizational objective

Cons: A few more vide tutorials could be very beneficial