Bouncy Castle Network Reviews

Best Experience

Comments: It was the ebat experince I ever had with a website company i left another company and had very little hope that i would get a company that could help me. BCN is amazing they so helpful and everything is so easy to use and kearn how to work.

Pros:

I love the walk theough appoinments. I love how they help you and answer any questions you have. Everyone is so helpful.

Cons:

Not one con loved eveything. I do not have one con although we are on different time zones the communication is still top tier

HANDS DOWN —ABSOLUTE BEST CUSTOMERSERVICE with THE BEST SOFTWARE

Comments: Everything is absolutely wonderful. A+ Customer Service A+ Booking software A+ Pricing —— OVERALL GRADE = A+ If you have an issue or want another feature added they are very upfront and straight forward. Initially there was not a route planner. I was told by staff they were working on it and when it would be available. They completed the upgrade before their expected date and the it was well worth the wait. I love them all but [SENSITIVE CONTENT] is my all time favorite!!!!

Pros:

I love the MOST is the customer service! EVERYONE that I have talked to has been nice and helpful with a smile heard through the phone! I LOVE the software just as much! All in one pricing with all inclusive upgrades. Having this software makes my life easier everyday with booking, scheduling, and routing.

Cons:

Nothing! This sets the standard high for excellence in customer service and their product!

A good all round website

Comments: As a whole the website is OK. Although the websites all look very much the same across many companies. This doesn't give the chance to stand out and be individual. Maybe have an option to use personal pictures instead of stock photos?We also find that if you call for advice then 9 times out of 10 your asked to watch video links or create a ticket to get a ring back whenever it suits. This isn't really useful if it's something easy to sort with a quick conversion. Finally, we have found two staff members in particular that are extremely helpful and very knowledgeable. [sensitive content hidden] were a great help, pleasant, patient and full of knowledge with a great way to explain to others what was needed to achieve successful outcomes. (Thanks [sensitive content hidden])

Pros:

We have found that the online booking works great for our business. It's easy for customers to use and straight forward to understand.

Cons:

The relationship workings are very difficult to understand when linking products. We felt that most staff didn't seem to understand it themselves clearly either.

Best investment

Comments: Fantastic, great team, I was able to set up easily. Great boost for my business

Pros:

Great product, great support, easy to use, user friendly,

Cons:

Nothing, I have been very happy with my product and service from BCN

The Moonwalk Place, BCN Review

Comments: The number one issue that BCN has resolved is keeping up with available inventory. I don't have to flip thru a notebook to see if something is available. It also helps with marketing and delivery organization.... , just waiting on that pro app. !!

Pros:

The product is mostly easy to use . I like the wide variety of templates to choose from. Custom support is great. They will spend as much time as needed to help with your issues.

Cons:

After you select your event date and a category, it shows what's available. It would be nice if it showed the booked items as well just just faded out, or maybe "booked" across the front. This would allow customers to see what you have for future bookings or maybe they will select a different date to have that item. If I was a customer and only seen one or two items available, I may use someone else that had a larger selection next time. Showing the booked items also may leaves the customer with the thought of , ' next time I'll book sooner' or ' let me change the date for this items' , instead of going to another company. The other thing that would be great is, being able to select the quantity before getting to the checkout page. Example, chairs , select quantity and then click book or check availability. After selecting the option, reserve or check availability, if they exceeded the max available it could say you must select [number of available] or less.

Exceptional Program & Management!

Comments: [SENSITIVE CONTENT HIDDEN] and his team have taken my business to the next level with designing my webpage and getting it off the ground. My website was almost non-existence within 24 hours it went live and was so everything I wanted my business to peruse. The webpage was bright, colorful, welcoming and user friendly. I am so glad I joined BCN. The backend platform is so easy to utilize. I recommend them to all my colleagues in the market.

Pros:

I love that BCN is supportive and attentive to details. Especially the needs and wants of their customers. The team at BCN is always welcoming to input and ideas. If issues arise they are always on stand by to get them resolved quickly without hesitation. Not to mention the quality of their services for the price. From the webpage designs to record timing on launching the websites. BCN blew me out of the water with their impeccable service.

Cons:

The time difference between the UK and US. Also wish they offered the marketing material options like they do in the UK for us in the US. Like T-shirt’s, business cards, etc.

Event Rental Software

Comments: My overall experience has exceeded my expectations, I have 0 complaints. My business never skips a beat now that I’m using the Bouncy Castle Network Software.

Pros:

Being in the event rental business you have to be well organized, never overbook, and sure to never miss a delivery date. BCN gives me a piece of mind by keeping track of my inventory, booking my events online, and sending out emails for me. I’ve tried two other well known software companies and they both failed me . I’m very happy with my experience at BCN, and I highly recommend this product. Customer service is excellent, speedy, this is definitely a five star company.

Cons:

BCN is originally from the UK so when they started to service the United States I had to work with customer service after houses, however that has since a changed now that they have reps in the US. This was really not a big deal at all because any email request that I made was taken care of immediately by the time I opened for business the following day.

The best bounce house software on the market

Comments: Very pleasent and cooperative, I am not the best customer because of my limited tech knowledge, so I probably ring them more than others and frustrate them, but they have always been helpful and pleasent and always point out features which are available but not using correctly to support my business better.

Pros:

The ease of use, its not a complicated unfriendly system and has a clear workflow. I am able to navigate and customise features myself. In the past other companies would charge for this work and would take days/weeks to implement.

Cons:

As more and more people use the software the website design templates they offer can make similar competitors sites using the same design templates look the same, I guess this is why the costs are so low. I have pointed this out and they are looking to add more and remove others so that it doesn't become a problem.

The best out there!

Comments: Having used them for many years there is no where else I would go. I have about 4 websites with them now and hopefully will be able to create some more with them too!

Pros:

I like the fact I can call BCN up and a member of the team will help me there and then. Bright is an exceptional member of the team who always goes above and beyond.

Cons:

There is nothing I dislike about BCN on the contrary they are the best bouncy castle website designers out there.

10* all round!

Comments: The team are fantastic especially Bright! He is always happy and polite and will go above and beyond to make sure any issues are sorted within a timely manner

Pros:

I love the fact that I can call or message and the team will sort my issue for me but not only that explain how I can do it myself next time the issue arises saving us both time!

Cons:

I don’t have any pros BCN are the best out there to help make your business a success.

Great Look and Customer Service

Pros:

I love how BCN websites look compared to others. Very nice look, relatively easy to figure out, and customer service is on point!

Cons:

I wish there were things I could change myself without having to constantly submitting support tickets.

Best website provider ever

Comments: I have built up a good strong relationship with the team and find any new member to the team always as happy and easy to talk to as the long term ones.
A great team that I'm happy to trust with my various companies .

Pros:

I have used and continue to use bcn for over 7 years now I have had numerous websites, I have tried others and they do not compare . [SENSITIVE CONTENT HIDDEN] and the team are always available to help out no matter what day of the week . I have now just ordered my 5 th website with them .

Cons:

Not found anything I don't like ,there is always new software added that surprises me .not all of it is used but can see how it would benefit some people . Easy to use too.

Excellent Customer Service

Pros:

[sensitive content hidden] spent Friday evening helping us move our email address over to BCN. This meant our email was only down for a short amount of time and he didn't stop until the issue was fixed

Cons:

Sometimes the features we would like are not available

Scalable software that delivers

Comments: More than just a CMS, this company is a strategic business partner.

Pros:

Google friendly and well written enables best return on investment for effort in ranking well.

Cons:

I didn’t find it sooner. There’s no fault I can find. Perhaps an API for third party integration, but it would be such a far edge case for no real business requirement.

Been with them since I started and would not change.

Pros:

Online booking is a must. I couldn't live without it.

Cons:

I have recently gone into partnership with another company and need an easier way to pass jobs over to eachother within the backend database system.

Fantastic service

Comments: Fantastic service and always go above and beyond

Pros:

Online diary saving lots of time dealing with customers

Cons:

Not a con with the system, more of a con with myself. Computing systems are not my thing so takes me longer to understand the system

Excellent service

Comments: The Bouncy Castle Network has helped streamline our business and taken us to another level we didn't think possible

Pros:

Customer service and support and cost effectiveness

Cons:

I can not think of any features that are missing

Amazing

Comments: Team are amazing! Especially [SENSITIVE CONTENT HIDDEN] always there when I need some advice or help

Pros:

Easy to use and very effective! Can’t function without it

Cons:

Nothing really like and would highly recommend

Helps your business grow

Comments: My overall experience has been good. What I like the most about bouncy castle network is the fact that you can call a phone number and talk to real people whenever you want and get help. This is a Honest Company.

Pros:

Great looking website! My customers are impressed.

Cons:

The learning curve is rough but once you learn how to navigate through the site you won't have any problems.

Letter the Lawn review

Comments: Great business! Great staff! Overall such an amazing organization to work with!

Pros:

Easy to use! The business runs itself! So much opportunity to focus on other aspects of the business when you have a software like this!

Cons:

Some extra customization would be nice to allow certain products only available in certain locations. Allow products to be selected when they can any can’t be booked.

Amazing all around

Comments: I cannot put into words how friendly and kind [sensitive content hidden] and his team were. I was extremely nervous and not savy with computers. But [sensitive content hidden] was very patient and understanding. He took his time not only to answer my questions but to make sure everything on the site was attractive. I cannot thank [sensitive content hidden] and the BCn team enough for helping me!!!

Pros:

The customer Secu e I received from [sensitive content hidden] and his team. [sensitive content hidden] was so kind, patient and detailed going through everything on how to build your site.

Cons:

NO cons!! Great package deal and great service teamAt BCN

Excellent company! Highly recommend

Comments: Fantastic! The staff have been amazing, nothing is to much trouble for them. Big shout out to [SENSITIVE CONTENT] who went above and beyond to ensure my partner and I loved our new logo, she changed and tweaked it until we were totally in love with it. [SENSITIVE CONTENT] also, thank you for taking the time and doing all the walk overs, advice and tips.

Pros:

I love the design of our website, it’s so user friendly in the front facing system and very easy and clear to edit on the back end system. They think and cover absolutely everything that I feel I need for my site

Cons:

Nothing so far that I haven’t liked, it’s been great.

Best Software for the party entertainment industry

Pros:

The easy navigation on the backend, the clean and fun look on the front-end of the website. How SEO is automatically build in and how modifying the site is literally a click of a button

Cons:

The thing I thought BCN didn't offer, I actually didn't know how to use the feature and they did offer it, so at this time, every feature works perfect

Massive addition for our company

Comments: Superb, the support has been second to none. Especially from Brandon.

Pros:

The walkthroughs have been great and made the service so easy to set up.

Cons:

Nothing so far. It’s been great and we are excited about how it will develop our growth

Great service

Pros:

Customers service was great. They will go out there way to help you. To me that's mean everything. Would definitely recommend.

Cons:

Nothing everything was great. I appreciate it everyone.