17 years helping British businesses
choose better software
About Hourly
Business owners love paying their team with Hourly! Payroll, Time Tracking, GPS, HR and Workers' Comp — all in one place.
Love how easy it is to track and pay employees. Also the workers compensation saved me money and is easy to track.
So far I Don’t have anything about this software I don’t like least yet.
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Filter reviews (102)
Hourly is a gamechanger in the payroll industry
Comments: From the time we started with Hourly, it has made running payroll a breeze. We are able to track punches, see exact locations, monitor times, look at overview of shifts and employees, run payroll and pull tax info and reports. We are very pleased with all that Hourly has to offer.
Pros:
We find Hourly very useful for our administrative team as well as our employees at the job site. It is easy to manage both on the laptop as well as on your phone. It is very user friendly. We appreciate being able to track hours, payroll, locations and tax info all in one spot.
Cons:
On occasion we have had an issue clocking in at a job site when there is poor cell service. But aside from that, we value all that Hourly as to offer.
Alternatives Considered:
So easy, even your boss can use it
Comments: So far we only use the time keeping software and it has saved us tremendous administrative burden. We are looking forward to begin using the full service payroll and insurance solution.
Pros:
The guys who created Hourly are solving a problem that they know firsthand, and it shows. Onboarding everyone was simple with video tutorials available in English and Spanish. Editing people/tasks/site lists, and finding and fixing errors is easy.
Cons:
The system still has room to grow by adding "nice to have" features such as per-person task defaults, per-task rates, per-site overtime policies, or more flexible reporting.
Good but
Comments: Overall I love this app. Great design and very handy
Pros:
I love a lot of things about this app. I love the design and concept absolutely. And fact that it’s voiceover accessible yessss
Cons:
I don’t like the fact that there was very small amount of instructions. I basically had to figure it out myself
Great Payroll/Timesheet Option
Comments: I've really enjoyed the process. Very easy to use.
Pros:
I love the support. When I need help, my advisor is always readily available.
Cons:
That I have to manually add my commission-based people every pay day. And there is no commission pay feature.
Easy!!
Comments: Hourly gives us ease of mind. They take care of all the stuff we don’t want to think about. We count on hourly, and they have not disappointed.
Pros:
This software is seamless and simple. My two favorite things!! If there is ever a need for customer service they answer direct. Never hold time.
Cons:
Have not experienced anything i do not like.
Great software and service
Comments: So far we have great relationship with HOURLY
Pros:
Very easy to use and absolutely great services provided by the company team.
Cons:
Ever since we have joined with HOURLY, e have seen great improvement with this software.
Alternatives Considered:
Great Payroll Company!
Comments: Great company and responsive, [SENSITIVE CONTENT HIDDEN] is my rep and is great!
Pros:
Ease of use and customer support is outstanding!
Cons:
Can’t process 1099’s independent contractors.
Great customer service
Comments: Very good
Pros:
Easy to use portal. Great, timely and efficient customer service with a dedicated payroll specialist.
Cons:
Not many features like variations of vacation set ups. Reports are limited.
Product review
Comments: Been a great experience. Lowered my payroll costs, made things easier to navigate. Not to mention the customer service was outstanding when problems would happen.
Pros:
The customer service is amazing. The ease of the program is also outstanding. In the 2 years of using the service, they have done many improvement as well. A ever growing great program.
Cons:
Honestly, at the start of the company there was a little "understandable" amount of glitches or bugs. At this point, I really don't much of a complaint
Convenience, Efficiency and powerful software
Comments: Hourly has great pricing, excellent service, and easy to use software. I was using ADP payroll before this and I can easily say it was 4x more expensive and much more complicated to run.
Pros:
This software is super easy and intuitive when it comes to navigating. If you need help the support team replied almost instantly. You can run it from your phone!
Cons:
Implementing the software and training the techs on using it took a little bit of time but now that we’re all on the same page, its easy!
Payroll Service that Integrates WC Premium
Comments: Hourly is helping us manage our Workers Comp premiums
Pros:
Integration was simple especially because the customer service is a dedicated, live person.
Cons:
Slightly cumbersome but once I learned the steps it's simple enough
Hourly is a TEAM
Comments: As one of hourly's first customers, I have been continually impressed year after year. The entire team is amazing, and truly gives me peace of mind knowing I have them on my side. Peace of mind is what I get as a small business owner. They have exceeded my expectations in every way.
Pros:
Since day one, I have loved using this app for my business. Everything within the app is very user friendly, and if there is something that I can't figure out, their customer service is above and beyond the best.
Cons:
Although there is always room for improvement, the hourly team has always been open to ideas of ways to improve. As a long time, user they have listened to all of my suggestions to continue to be the best for all of their customers and users.
Ease of use, flexible, reliable and excellent service
Comments: Our experience has been wonderful. The time savings, accountability, and ability for our team members to manage their accounts independently is wonderful.
Pros:
Hourly is very easy to use and offers great features. Our team uses the platform daily and adjustments are quick and easy. Being able to change work locations mid work shift for teams handling multiple tasks for budgeting management is very useful for our business. Additionally, the requirement we’ve set for our company to require approval to overtime is essential to keeping expenses controlled.
Cons:
Something that would be beneficial from time to time would be a user manual with common step by step tutorials. However, customer service is very responsive and ALWAYS available to help navigate special situations.
The best customer service and support!
Pros:
Everyone at Hourly, regardless of their tittle will pick up that line and help you until you have a solution. They go above and beyond to provide the best customer service and support. It is pleasant speaking with all the staff as you can tell the genuinely care about their clients in the way they speak to you, listen to you and support you. I came onboard to my company already having Hourly established and they went above and beyond for me to teach me, educate me and support me on how to operate Hourly. I would highly recommend them to any company!
Cons:
I have no complaints! They always find a solution to any issues I might have.
A perfect fit for my business
Comments: I am so appreciative of whoever put this product together. It saves me time (which equates to more money in my pocket), allows me to more accurately cost my jobs (which equates to more money in my pocket) and it is just so darned simple (which equates to less headache for me!)
Pros:
It simplifies the entire payroll of process. Before Hourly I would have to chase down errant time cards, ensure they were filled out correctly, fill in a spreadsheet to track my job costing and then log into ADP and enter the hours and approve. This was an unpleasant, time consuming and mundane process. Now, the guys enter the time cards and job costing on their phones, I review each day (taking literally minutes) and run the payroll at the end of the week. IT COULD NOT BE EASIER.
Cons:
Sometimes connectivity is an issue but Hourly has done a great job of addressing my concerns here.
If you like saving time and money Hourly is for you!
Comments: I use Hourly to track time, run payroll and insure my guys with workers comp. I've saved $10,000 or more on workers comp insurance already and love how easy it was to set up everything and get started. Customer service is fantastic!
Pros:
I didn't start a business to spend all day on the back office. Hourly has freed up a ton of my time and lets me focus on working on my business instead of working in it.
Cons:
Can't really think of any. The app is great and the team is very responsive.
Increased our efficiency
Comments: Great app--great impact on our company
Pros:
Hourly has greatly increased our organizational efficiency. We love the overview screen as well as being able to drill down into fine details. We also love that anyone in our office can find information such as shift, time, location, overtime and what jobs people are on without pulling physical files.
Cons:
The software has gotten better over the past 18 months. The team is committed to a successful product.
Good product
Pros:
A good product, easy use and the the customer service response is fast.
Cons:
Overall is good, but if the system can send a payroll reminder via text would be great.
Hourly review
Comments: I’m really happy and it has made my life so much easier. The seamless connection with workmen’s Comp insurance is the best. It simplifies everything
Pros:
It’s very easy to use and the team is fast to respond and very helpful.
Cons:
My Bookeeper has issues getting the reports, and I myself wish it was easier to print out the paystubs. Everything is there just need to look for it.
Tip Tops experience with the Hourly app
Comments: Awesome experience, customer service has been the best.
Pros:
Super easy to use and track employees, great for a non technical person like myself
Cons:
No cons i have no issues with the software
Great Payroll Service!
Pros:
Hourly has been a great payroll provider for our small business. It's easy to use and has all the features we need, like time tracking, tax calculations, and direct deposit. The customer support team is also very helpful and responsive. We highly recommend Hourly to other small businesses.
Cons:
I cant say as we have had anything negative with Hourly yet
Great software great management
Comments: Amazing
Pros:
It’s friendly to use . Very easy to access from a phone .
Cons:
I’ll don’t see anything that needs to be improved . Just maybe once you sign in to get a packet that explained you how to do things without contacting to customer service
Great app
Comments: The customer service is amazing. They are fast to reply and help out with whatever problems I have.
Pros:
I like the ease of the app. My employees are able to clock in and out with no problems.
Cons:
There’s not really any complaints I have so far.
Review for Hourly
Comments: Saves me time and money
Pros:
Service. Especially by phone. Everyone was willing to help me with my special needs
Cons:
None. I have no complaints about this company
Hourly app is very useful
Pros:
Very useful helpful and keeps me organized
Cons:
Nothing overall is to my satisfaction. Nothing to dislike