---
description: Discover the benefits and disadvantages of Hotel Effectiveness.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotel Effectiveness Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [Hotel Effectiveness](/software/180410/hotel-effectiveness)

# Hotel Effectiveness

Canonical: https://www.capterra.co.uk/software/180410/hotel-effectiveness

Page: 1 / 7\
Next: [Next page](https://www.capterra.co.uk/software/180410/hotel-effectiveness?page=2)

> Hotel Effectiveness eliminates overstaffing, excessive overtime, overuse of contract labor through perfect labor scheduling, saving 5+%
> 
> Verdict: Rated **4.8/5** by 144 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hotel Effectiveness?

Hotel Effectiveness serves hotel owners, operators, management companies and investors for properties in the USA and Canada.  Our branded, independent, resorts and boutique hotels reduce labor costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 144 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hotel Effectiveness Solutions
- **Location**: ROSWELL, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate
- **Pricing Details**: 1-15 employees: From $99/month&#10;35+ employees: From $4.90/employee/month&#10;100+ employees: From $3.80/employee/month&#10;200+ employees: From $2.70/employee/month&#10;301+ employees: From $2.30/employee/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Biometric Recognition
- Budgeting/Forecasting
- Calendar Management
- Employee Database
- Employee Management
- Employee Scheduling
- Mobile Access
- Overtime Calculation
- Payroll Management
- Reporting/Analytics
- Self Service Portal
- Shift Swapping
- Timesheet Management
- Vacation/Leave Tracking

## Integrations (7 total)

- ADP Workforce Now
- Netchex
- Paycom
- Paylocity
- UKG Pro
- UKG Ready
- WorkforceHub Time & Attendance

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software)

## Related Categories

- [Employee Scheduling Software](https://www.capterra.co.uk/directory/30756/employee-scheduling/software)
- [Workforce Management Software](https://www.capterra.co.uk/directory/30210/workforce-management/software)
- [Clocking Systems](https://www.capterra.co.uk/directory/30001/time-clock/software)
- [Attendance Tracking Software](https://www.capterra.co.uk/directory/30527/attendance-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4614 reviews)
3. [Jibble](https://www.capterra.co.uk/software/156992/jibble) — 4.8/5 (1643 reviews)
4. [Paycor](https://www.capterra.co.uk/software/133745/paycor-perform) — 4.3/5 (3033 reviews)
5. [QuickBooks Time](https://www.capterra.co.uk/software/148488/tsheets) — 4.7/5 (6996 reviews)

## Reviews

### "Hotel Effectiveness" — 5.0/5

> **Josh** | *12 November 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.
> 
> **Cons**: I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.
> 
> I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

-----

### "All-around strong product, saves management time" — 5.0/5

> **Timothy** | *7 November 2019* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.
> 
> **Cons**: My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.
> 
> The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

-----

### "Ease, Understanding and Organization" — 5.0/5

> **Richard** | *3 May 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: HE is the BEST way to organize your scheduling and makes it easier to track your labor and labor standards.
> 
> **Cons**: I don't see many Cons regarding HE.  The system works Great once all of the information is inputted.  It takes a little work to get used to the system once you do it's a breeze.  With the ups and downs of the hotel business you have to keep an eye on the fluctuation of business needs.
> 
> Tracking labor is the most effective part of the program.  You can easily see where you may be over or under staffed on specific days.

-----

### "Hotel Effectivness makes labor management easy\!" — 5.0/5

> **Verified Reviewer** | *4 May 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I use this to track housekeepers daily time as well as productivity. In the morning I enter their assigned rooms to clean and can see an expected end time which helps monitor productivity during the day. I can plan my day out better when I know how long it will take to finish at the max. I can also see customized times for special cleaning projects and factor that in, in the morning. In the afternoon I fill out another option which is their actual cleans, the work that was completed. This assists in making sure every room sold the night before was either cleaned or serviced. This aligns with our time clock machine so the next day I can track how quickly or how slowly each housekeeper worked. I can see if they finished an hour ahead of time or if they milked the clock and stayed longer than it would take to do the amount of work they actually completed. I am also able to see the budgeted hours for that day or week as well as each employee (as well as department) average time per room. There is another formula built in for supervisors, managers, laundry, etc. All of the people whos jobs cannot be seen on paper but more so their efforts and time on the clock. It is very easy to follow and fill out each day. I also have a daily check in where I review the prior day and can add notes about why we were over or under in hours so that my manager and even the owners can see the trends.
> 
> **Cons**: There are really no downsides to the software IF you are trained on all of the options. When I first began I was taught on the fly by somebody who did not understand it too well. I was only using about 15% of the capabilities the website has to offer. Once an upper manager came in to train me on it I caught on within an hour and was able to maximize my experience.
> 
> It is significantly easier to manage labor, labor costs, and problomatic employees. It is also an easy way to offer praise to employees that and finishing quickly. I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time. This answers a lot of questions that we could never answer at a previous hotel.

-----

### "Perfect for Hotels if you have time..." — 3.0/5

> **Rajesh** | *10 May 2019* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Rich features that take into account the many different ways labor is tracked for the hospitality industry.  Daily emails for reporting is a nice plus.  &#10;&#10;Great time tracking ability.
> 
> **Cons**: Software is too cumbersome and unruly.  You need to create easier workflows to make changes within a hotel.  No single screen gives you a snapshot of how labor is setup.  &#10;&#10;You have to go to too many different parts of the software to setup employees and how they are tracked.
> 
> Used to use it often but now we use internal data to get our statistics.

-----

Page: 1 / 7\
Next: [Next page](https://www.capterra.co.uk/software/180410/hotel-effectiveness?page=2)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/180410/hotel-effectiveness)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/180410/hotel-effectiveness> |
| de-AT | <https://www.capterra.at/software/180410/hotel-effectiveness> |
| de-CH | <https://www.capterra.ch/software/180410/hotel-effectiveness> |
| en | <https://www.capterra.com/p/180410/Hotel-Effectiveness/> |
| en-AE | <https://www.capterra.ae/software/180410/hotel-effectiveness> |
| en-AU | <https://www.capterra.com.au/software/180410/hotel-effectiveness> |
| en-CA | <https://www.capterra.ca/software/180410/hotel-effectiveness> |
| en-GB | <https://www.capterra.co.uk/software/180410/hotel-effectiveness> |
| en-IE | <https://www.capterra.ie/software/180410/hotel-effectiveness> |
| en-IL | <https://www.capterra.co.il/software/180410/hotel-effectiveness> |
| en-IN | <https://www.capterra.in/software/180410/hotel-effectiveness> |
| en-NZ | <https://www.capterra.co.nz/software/180410/hotel-effectiveness> |
| en-SG | <https://www.capterra.com.sg/software/180410/hotel-effectiveness> |
| en-ZA | <https://www.capterra.co.za/software/180410/hotel-effectiveness> |
| es | <https://www.capterra.es/software/180410/hotel-effectiveness> |
| es-AR | <https://www.capterra.com.ar/software/180410/hotel-effectiveness> |
| es-CL | <https://www.capterra.cl/software/180410/hotel-effectiveness> |
| es-CO | <https://www.capterra.co/software/180410/hotel-effectiveness> |
| es-CR | <https://www.capterra.co.cr/software/180410/hotel-effectiveness> |
| es-DO | <https://www.capterra.do/software/180410/hotel-effectiveness> |
| es-EC | <https://www.capterra.ec/software/180410/hotel-effectiveness> |
| es-MX | <https://www.capterra.mx/software/180410/hotel-effectiveness> |
| es-PA | <https://www.capterra.com.pa/software/180410/hotel-effectiveness> |
| es-PE | <https://www.capterra.pe/software/180410/hotel-effectiveness> |
| fr | <https://www.capterra.fr/software/180410/hotel-effectiveness> |
| fr-BE | <https://fr.capterra.be/software/180410/hotel-effectiveness> |
| fr-CA | <https://fr.capterra.ca/software/180410/hotel-effectiveness> |
| fr-LU | <https://www.capterra.lu/software/180410/hotel-effectiveness> |
| it | <https://www.capterra.it/software/180410/hotel-effectiveness> |
| nl | <https://www.capterra.nl/software/180410/hotel-effectiveness> |
| nl-BE | <https://www.capterra.be/software/180410/hotel-effectiveness> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Hotel Effectiveness","description":"Hotel labor costs are increasing at a rate that is 5X higher than revenues, and profit margins are shrinking as a result.  Hotel Effectiveness REDUCES labor costs by 5% to 15% by aligning staffing plans and schedules perfectly to business needs.  With perfect labor costs, hotel owners and managers can eliminate the excess costs created by overstaffing, overtime, and overuse of contract labor.  Our award-winning labor management system integrates with time &amp; attendance, payroll, BI and PMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5c6ff7a-1261-4679-ab92-5586b84751d9.png","url":"https://www.capterra.co.uk/software/180410/hotel-effectiveness","@id":"https://www.capterra.co.uk/software/180410/hotel-effectiveness#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":144},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.co.uk/software/180410/hotel-effectiveness#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Hotel Effectiveness?","@type":"Question","acceptedAnswer":{"text":"Hotel labor costs are increasing at a rate that is 5X higher than revenues, and profit margins are shrinking as a result.Hotel Effectiveness REDUCES labor costs by 5% to 15% by aligning staffing plans and schedules perfectly to business needs.With perfect labor costs, hotel owners and managers can eliminate the excess costs created by overstaffing, overtime, and overuse of contract labor.Our award-winning labor management system integrates with time & attendance, payroll, BI and PMS.","@type":"Answer"}},{"name":"Who Uses Hotel Effectiveness?","@type":"Question","acceptedAnswer":{"text":"Hotel Effectiveness serves hotel owners, operators, management companies and investors for properties in the USA and Canada.Our branded, independent, resorts and boutique hotels reduce labor costs.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/180410/hotel-effectiveness#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Employee Scheduling Software","position":2,"item":"/directory/30756/employee-scheduling/software","@type":"ListItem"},{"name":"Hotel Effectiveness","position":3,"item":"/software/180410/hotel-effectiveness","@type":"ListItem"}]}]}
</script>
