--- description: Discover the benefits and disadvantages of PayPal. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.co.uk/software/179251/paypal Page: 1 / 1069\ Next: [Next page](https://www.capterra.co.uk/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26683 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26683 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Compliance Management - Contact Database - Customisable Dashboard - Customisable Invoices - Data Import/Export - Data Visualisation - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management - Financial Reporting - In-Person Payments - Inventory Management - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management - PCI Compliance - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (54 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Fraud Management Software](https://www.capterra.co.uk/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.co.uk/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3387 reviews) 2. [Square Point of Sale](https://www.capterra.co.uk/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 3. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8544 reviews) 4. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2079 reviews) 5. [Stax](https://www.capterra.co.uk/software/157492/fattmerchant-payments-online) — 4.2/5 (146 reviews) ## Reviews ### "Good Value For Moeny" — 5.0/5 > **Pepukai Loyd** | *9 April 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Value for Money. PayPal offers solid overall quality, particularly in terms of brand trust, global reach, and ease of access. From a value‑for‑money perspective, it delivers reliability and convenience. > > **Cons**: Often at a higher cost compared to some alternative payment providers. processing fees, especially for international payments and currency conversions, are generally higher. > > PayPal provides good value for businesses prioritising simplicity, speed, and customer trust, particularly at smaller scales ----- ### "Like Banking, But Make It Suspenseful" — 5.0/5 > **Leo** | *31 March 2026* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I love how easy it is to send money… and how creatively difficult it is to get it back. Their emails keep me entertained—‘You have access to your money\!’ (terms and conditions may emotionally apply) > > **Cons**: The thrill of random account limitations—really keeps life unpredictable.” Customer support that feels like a long-distance relationship… mostly one-sided. > > A rollercoaster—except the only drop is my balance disappearing temporarily. Like a situationship with my money: complicated, unpredictable, and full of mixed signals. ----- ### "paypal convinent for making payment" — 4.0/5 > **Muiz** | *15 August 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about PayPal was how easy and convenient it was to use. In a busy care setting, I appreciate anything that makes tasks straightforward and saves time. PayPal was simple to navigate, and I felt confident using it because the payment process was quick and secure. Overall, it made handling payments much easier and more convenient. > > **Cons**: The main thing I liked least about PayPal was that some features were not always straightforward to understand, especially when using it for the first time. At times, transactions or updates could also take a little longer than expected. In a busy work environment, having clear information and quick confirmation would make the experience even better. > > Overall, my experience with PayPal was positive. I found it easy to use, convenient, and reliable for making and receiving payments. In a busy care work environment, I value services that are straightforward and save time. Although there were a few areas that could be clearer, overall PayPal provided a smooth and secure experience. ----- ### "A convenient and widely trusted platform for digital payments" — 3.0/5 > **Sheniga** | *20 May 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: PayPal is quick to set up and widely accepted, which makes it very convenient for both personal and business transactions. Payments are processed efficiently, and the platform offers useful features such as invoicing, transaction tracking, and buyer/seller protection. It is particularly helpful for managing international payments without needing complex banking processes. > > **Cons**: Transaction fees can be relatively high, especially for frequent or international usage. In some cases, account limitations or verification checks can interrupt transactions and require additional steps to resolve. The interface can also feel slightly fragmented across different features. > > Overall, PayPal provides a dependable and practical solution for sending and receiving payments. It is easy to use, widely trusted, and integrates well into everyday financial activities. While there are cost considerations and occasional usability challenges, it remains a convenient option for digital payments. ----- ### "Reliable for payments and invoicing, but fees and support could improve" — 4.0/5 > **Syed Hamza** | *5 August 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Sending and receiving payments is straightforward, and the invoicing feature makes it easy to generate and track requests for payment without needing separate software. Transaction records are easy to export, which helps when reconciling entries against the general ledger. International payments are also relatively simple to process compared to traditional bank transfers. > > **Cons**: Fees can add up, especially on international transactions and currency conversion, which makes it less cost-effective for high-volume business use. Customer support can be slow to respond when an issue needs resolving quickly, and some account or dispute issues take longer to sort out than expected. The reporting tools, while functional, aren't as detailed as a dedicated expense management or accounting platform. > > Overall, PayPal has been a reliable tool for day-to-day invoicing and payment processing, particularly for smaller or ad hoc transactions and supplier payments. It integrates reasonably well into existing workflows, though for larger-scale expense management or detailed financial reporting, it works best alongside other accounting tools rather than as a standalone solution ----- Page: 1 / 1069\ Next: [Next page](https://www.capterra.co.uk/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data