--- description: Discover the benefits and disadvantages of PayPal. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.co.uk/software/179251/paypal Page: 1 / 1053\ Next: [Next page](https://www.capterra.co.uk/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26301 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26301 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Compliance Management - Contact Database - Customisable Dashboard - Customisable Invoices - Data Import/Export - Data Visualisation - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management - Financial Reporting - In-Person Payments - Inventory Management - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management - PCI Compliance - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software) - [Fraud Management Software](https://www.capterra.co.uk/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.co.uk/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3309 reviews) 2. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2003 reviews) 4. [Epos Now](https://www.capterra.co.uk/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [Square Point of Sale](https://www.capterra.co.uk/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Reviews ### "Convenient and early to the party" — 4.0/5 > **Verified Reviewer** | *8 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: When I first started using Paypal about 10 years ago it was the supreme convenience of receiving and sending money quickly between people in different countries, when banks were not geared up for such fast and cheap banking services. > > **Cons**: Today the price of a Paypal transfer, and currency conversion has become much more expensive, certainly compared to today's relative competition. The banks and digital banks have caught up. > > Overall it is still convenient, widely used and easy to use so we receive and occasionally send payments to this day, using Paypal. It also has an audited invoice function with reminder alerts which is very useful ----- ### "Like Banking, But Make It Suspenseful" — 5.0/5 > **Leo** | *31 March 2026* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I love how easy it is to send money… and how creatively difficult it is to get it back. Their emails keep me entertained—‘You have access to your money\!’ (terms and conditions may emotionally apply) > > **Cons**: The thrill of random account limitations—really keeps life unpredictable.” Customer support that feels like a long-distance relationship… mostly one-sided. > > A rollercoaster—except the only drop is my balance disappearing temporarily. Like a situationship with my money: complicated, unpredictable, and full of mixed signals. ----- ### "My go-to option for secure online payments" — 5.0/5 > **Verified Reviewer** | *23 January 2026* | Music | Recommendation rating: 9.0/10 > > **Pros**: I love being able to pay without always having to share my card details. The additional security is great for peace of mind and being able to keep track of my digital payment footprints. And the Resolution Centre is also a huge reason I opt to pay via PayPal. Having reliable help on hand for resolving issues is such a valuable feature and it's been very effective when I've used it. The fact that so many of its payment features are free for the customer is an absolute winner. > > **Cons**: Occasionally there are some integration issues with some merchants where it seems like you're going to be given one more step before the order/payment is confirmed, and then it's suddenly gone through. More clarity on that would be helpful. Also, having PayPal appear as a popup instead of a new tab can sometimes make the user experience a little clunky. > > My overall experience with PayPal is great, and I use it regularly for both personal and business use. So far I haven't come across an equal alternative. ----- ### "PayPal - Why would you use anything else?" — 5.0/5 > **Jaime** | *16 January 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: PayPal is very easy to use and makes sending or receiving money quick and hassle-free. The app and website are clear and straightforward, even for beginners. Their customer service is helpful and responsive whenever there’s an issue, and it’s reassuring to know support is available. Most importantly, PayPal is a trusted and secure platform, so I feel confident using it for online payments. Overall, it’s a really reliable service that I would recommend. > > **Cons**: What I like least about PayPal is the fees and occasional account holds. The fees can feel high, and sometimes accounts are limited without much warning, which can be frustrating. Fixing these issues can also take time. > > Overall, I have a very positive view of PayPal. It’s easy to use, reliable, and widely trusted for online payments. Transactions are quick, security is strong, and customer support is helpful when needed. Even though there are a few minor drawbacks, PayPal remains a convenient and dependable service that I’m happy to use and recommend. ----- ### "Safe and easy payments" — 4.0/5 > **Lauren** | *9 March 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I love that you can use PayPal to easily make payments on your phone without having to provide bank details each time and knowing your payments are secure. It's also easy to make quick transfers to friends and family. I also like that you can very easily send payment request links to people via WhatsApp, messenger, ect. Very user friendly. > > **Cons**: When yku use PayPal for business payments, ie receiving payments from customers, they take a large percentage of the payment compared to other payments services. > > Easy to use, reliable, quick payments saving time when making purchases. Links can easily be sent via WhatsApp or messenger to request payments. Safe to use, knowing payments are protected. ----- Page: 1 / 1053\ Next: [Next page](https://www.capterra.co.uk/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data