--- description: Discover the benefits and disadvantages of rater8. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: rater8 Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [rater8](/software/177794/rater8) # rater8 Canonical: https://www.capterra.co.uk/software/177794/rater8 Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/177794/rater8?page=2) > Effortlessly build 5-star patient reviews with rater8, healthcare's top-rated reputation management solution. > > Verdict: Rated **5.0/5** by 181 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses rater8? Healthcare: Private/Specialty Medical Practices and Hospital Networks ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 181 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: rater8 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Monitoring: FREE raVE Lite: $89/doctor/month raVE Pro: $109/doctor/month raVE Pro+: Custom — contact us\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Customer Experience Management - Dashboard - HIPAA Compliant - Negative Feedback Management - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SEO Management - Sentiment Analysis - Social Media Integration - Social Sharing ## Integrations (42 total) - Acumen nEHR - AdvancedMD EHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - EyeMD EMR - Greenway Practice Management ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software) - [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software) ## Alternatives 1. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 2. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [TrueReview](https://www.capterra.co.uk/software/210085/truereview) — 5.0/5 (150 reviews) 4. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (702 reviews) 5. [Swell](https://www.capterra.co.uk/software/172802/swell) — 4.6/5 (355 reviews) ## Reviews ### "Rater8 is great if you want more reviews." — 5.0/5 > **Cynthia** | *30 January 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love Rater8. They have such an amazing customer service and a fantastic product. I work with them with several of my clients and am always impressed with the results. > > **Cons**: Can't think of anything bad. They are just great. > > Just great all around\! I appreciate their customer support team. ----- ### "Aidee R- GMG" — 5.0/5 > **Aidee** | *13 November 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: It is user friendly and fast. The support is extremely fast and does not diminish with their growth. I appreciate the team working to accommodate our requests and help us gather as much data that's needed in order for us to improve and grow. > > **Cons**: The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control. The ability to search for a specific question or response on the website can be limited or difficult. > > Overall, I'm very satisfied with rater8. The website is very clear and easy to navigate. The data is clear and easy to read and the updates are very much appreciated. My favorite part is the support we receive as soon as a request is sent in. The customer service aspect is phenomenal. ----- ### "Easy Access to Insights" — 5.0/5 > **Cayla** | *30 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of navigating the Dashboard to access feedback. it was easy to track Google reviews as well as respond feedback. being able to create custom and free responses allowed for more personable replies of appreciation to our patients. > > **Cons**: It was fit for what we need. So no cons to consider at this time. > > We've been using Rater8 for a while now, and it’s honestly great to use for our practice. It provided insights on how our patients feel. The automated feedback makes it super easy to hear from patients without having to do anything manually, and it’s great seeing more positive Google reviews come in consistently. I really appreciate how simple the dashboard is—it’s clean, easy to navigate, and gives us real-time insights into how we’re doing. Plus, knowing it’s HIPAA-compliant gives us peace of mind with patient info. Overall, it’s been a smooth and really helpful tool for keeping track of our patient experience and boosting our online reputation. ----- ### "Marketing Coordinator" — 5.0/5 > **Lauryn** | *27 January 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing right, and what we need to improve. With rater8, gathering this information is easy, and straightforward. Plus, whenever we need anything, rater8 is on top of it and gets things done in a timely manner\! I never have to worry about it taking days for them to get back to me and it is refreshing knowing that they are keeping an eye on things as well to make sure things are running properly. > > **Cons**: I wish that rater8 had the capability to download benchmarking data, along with the comments made for each survey question, filtered by each physician/location. > > I am very pleased with rater8 and everyone that has worked with me. They respond to my support emails within a timely manner and always get me an answer right away or take the time to find the right answer for me in a timely manner. They also intend to make updates to the platform that will only benefit user experience. ----- ### "rater8 has great features and is a large value-add\!" — 5.0/5 > **Janet** | *6 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the dashboard that gives me information I need at my fingertips (such as analytics) and allows me to easily respond to reviews. I also love the widget that puts positive reviews on our website. > > **Cons**: I have not had any negative experiences. I love that I was able to experience a test run before purchasing the service. > > I'm very pleased with rater8. It is providing high value to our organization at a very reasonable cost. The account manager and consultant I work with, as well as support, are responsive, knowledgeable, and helpful. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/177794/rater8?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/177794/rater8) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data