---
description: Discover the benefits and disadvantages of FirstResponse911.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FirstResponse911 Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [EMS Software](/directory/30555/ems/software) > [FirstResponse911](/software/177338/firstresponse911)

# FirstResponse911

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> FirstResponse911, a secure multi-site CAD-to-CAD solution, provides real-time data interoperability between public safety agencies.
> 
> Verdict: Rated **4.9/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FirstResponse911?

Agencies that need to electronically share 9-1-1 incident data in real time with partner agencies (private ambulance companies, Fire/EMS first responders, and mutual aid partners).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 17 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: DataTech911
- **Location**: Columbia, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$5,495.00
- **Pricing model**: Other
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Dispatch Monitoring

## Support Options

- Chat

## Category

- [EMS Software](https://www.capterra.co.uk/directory/30555/ems/software)

## Alternatives

1. [ESO Electronic Health Record (EHR)](https://www.capterra.co.uk/software/175575/ehr-software) — 4.4/5 (5 reviews)
2. [EMS Digital Narcotics Tracker](https://www.capterra.co.uk/software/171693/ems-digital-narcotics-tracker) — 5.0/5 (1 reviews)
3. [iPCR](https://www.capterra.co.uk/software/190529/ipcr) (0 reviews)
4. [ReadyOp](https://www.capterra.co.uk/software/156292/readyop) — 5.0/5 (1 reviews)
5. [AmbuPro EMS](https://www.capterra.co.uk/software/115329/ambupro-ems) — 3.0/5 (2 reviews)

## Reviews

### "Sanford Ambulance" — 5.0/5

> **Don** | *29 April 2025* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: The ease and user friendliness of the software.  Even though once you set the software up you need to train on it, it is almost self explanatory.
> 
> **Cons**: Importing trip notes into our CAD.  Know this can't be fixed or helped at the moment but still extra steps for dispatchers and sometimes the notes get added to the wrong CFS by human error.
> 
> Fantastic\!  The software and especially the support is unmatched.  CAD vendors should take lessons from FR911, now that's support\!  \[sensitive content hidden\] and all the tech team should be commended\!

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### "FirstResponse911" — 5.0/5

> **Kim** | *29 April 2025* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: Expedited response times by sharing CAD information between agencies. Saving minutes by sharing data is saving lives.
> 
> **Cons**: The only thing I would like to change is the reports. You can access the daily reports the day after and not same day if you need to review something.
> 
> We have a complicated setup and DataTech was great to work with to set up FirstResponse911 to meet our needs.

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### "Data flow between agencies CAD's" — 5.0/5

> **Karen** | *30 April 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: A company that works with you very easily and quickly addresses any items you may want or need. Excellent communication and a good product for CAD sharing.
> 
> **Cons**: Nothing that I can think of or that comes to mind. Maybe the CAD data flow could be faster.
> 
> Great. Working with \[sensitive content hidden\]  has been a pleasure, and our IT work with their IT happens without skipping a beat.

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### "FirstResponse 911 Works\!" — 5.0/5

> **Gloria** | *29 April 2025* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: It is fast and performs as expected. I do like the ability to adjust alert tones.
> 
> **Cons**: It truly lives up to its promises, providing exactly what it guarantees without any surprises.
> 
> It fulfills its promises with precision and excellence, leaving no room for disappointment.

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### "Review" — 5.0/5

> **Vicki** | *21 July 2022* | Public Safety | Recommendation rating: 8.0/10
> 
> **Pros**: Visible Display and receiving end acknowlegement
> 
> **Cons**: Does not have 2-way access.
> 
> Customer Service is great and proactive.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/177338/firstresponse911)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/177338/FirstResponse911/> |
| en-AE | <https://www.capterra.ae/software/177338/firstresponse911> |
| en-AU | <https://www.capterra.com.au/software/177338/firstresponse911> |
| en-CA | <https://www.capterra.ca/software/177338/firstresponse911> |
| en-GB | <https://www.capterra.co.uk/software/177338/firstresponse911> |
| en-IE | <https://www.capterra.ie/software/177338/firstresponse911> |
| en-IL | <https://www.capterra.co.il/software/177338/firstresponse911> |
| en-IN | <https://www.capterra.in/software/177338/firstresponse911> |
| en-NZ | <https://www.capterra.co.nz/software/177338/firstresponse911> |
| en-SG | <https://www.capterra.com.sg/software/177338/firstresponse911> |
| en-ZA | <https://www.capterra.co.za/software/177338/firstresponse911> |

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