--- description: Discover the benefits and disadvantages of HighLevel. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HighLevel Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [HighLevel](/software/177156/highlevel) # HighLevel Canonical: https://www.capterra.co.uk/software/177156/highlevel Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/177156/highlevel?page=2) > HighLevel is a cloud-based platform that offers a range of tools and functionalities for sales and advertising agencies. > > Verdict: Rated **4.1/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HighLevel? HighLevel's all-in-one Sales \& Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts \& Users. Additionally, the white-label plans enable agencies \& cons ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 85 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Innovate Fast - **Location**: Eugene, US ## Commercial Context - **Starting Price**: US$97.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It offers a 14-day free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Automated Responses - Automated Scheduling - Calendar Management - Campaign Analytics - Campaign Tracking - Client Database - Contact Management - Conversion Tracking - Customisable Forms - Customizable Fields - Dashboard - Data Import/Export - Data Visualisation - Document Storage - Email Management - Engagement Tracking - Interaction Tracking - Keyword Tracking - Landing Pages/Web Forms - Lead Management - Lead Qualification - Mobile Access - Mobile Coupons - Online Payments - Performance Metrics - Quotes/Estimates - Recurring Appointments - Reporting/Analytics - Response Management - Sales Pipeline Management - Scheduled Messaging - Search/Filter - Segmentation - Sentiment Analysis - Social Media Integration - Subscriber Management - Task Management - Third-Party Integrations - Website Analytics - Workflow Management ## Integrations (5 total) - Google Ads - Microsoft Outlook - Shopify - Stripe - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) - [SMS Marketing Software](https://www.capterra.co.uk/directory/30842/sms-marketing/software) - [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Be Aware\! Read This Review First - $100K + per month on Kajabi $0 on HighLevel" — 1.0/5 > **Zack** | *3 November 2024* | Online Media | Recommendation rating: 0.0/10 > > **Pros**: The platform is inspiring, and instills a "you can do anything with GHL" mindset through all of their marketing channels. This mindset is about the only positive thing I can say about the platform. > > **Cons**: Everything is overly complicated, clunky, poorly designed, glitched, and difficult to navigate. I can't say anything positive about my experience with GHL. > > I'm currently using Kajabi for various projects, and I wanted to give GHL a shot because it's receiving a lot of attention via their affiliates who are strongly incentivized to promote the product because they earn money doing so. I ended up joining at ther $497 level, with real motivation to not only build out a course but also earn on the software side by connecting my students to built out done for you snapshots for their own businesses. This was much more of an undertaking that I estimated. Note that I am successful in the online course space, and live from this type of business currently. I ended up having to hire a team of people to build out the "agency" side, and could never get things working properly. I'd try to go into the platform myself to update things and would have to spend HOURS watching tutorials on how to do BASIC things. The platform is for computer programmers, not for marketers. Everything from creating a basic landing page sign up, to communities, to courses is SO SO SO complicated to set up, run and scale. Their business model is DO EVERYTHING, but DO NOTHING WELL. I'd say none of their product work to expectation, or even close. I've spent 10's of thousands of dollars trying to get this going but it's just a hopeless money pit. I would not recommend for anyone that does not have the budget to hire a staff of 10 to get the project going. I've ended up pulling the plug on the project, and feel relieved but also so annoyed that I wasted to much time and money learning this clunky platform thinking it was going to be a great solution for me. ----- ### "Very impressive marketing automation system" — 5.0/5 > **Edward** | *22 September 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Genuinely impressed. The HighLevel team have implemented a high quality product couple with a crazy high pace of innovation: certainly not an easy feat. > > **Cons**: Very little. If I was being picky, their documentation could be improved for both clarity and findability. ----- ### "HighLevel is a great value all-in-one CRM" — 4.0/5 > **Jamie** | *3 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: HighLevel is one of the most versatile all-in-one CRM systems on the market giving marketers lots of functionality and features > > **Cons**: The main issue that most marketers have with HighLevel is that it can be a bit buggy, and the company seem to focus on new features rather than optimizing existing ones. > > Generally good. I have used the software to manage client accounts, with a lot of features (CRM, landing pages, websites, SMS, email etc), at minimum extra cost to add on new clients. ----- ### "Absent customer support 30 day ticket unanswered" — 1.0/5 > **Verified Reviewer** | *28 June 2024* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Was working well until I ran into an issue > > **Cons**: The support is hit and miss on basic issues, had a real issue and no response no help at all. > > Shame the support doesn’t live up to the potential of the product ----- ### "All inclusive marketing software" — 5.0/5 > **Kassidy** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The functions seem unlimited. There’s so much you can do to grow and manage your business in this one platform. > > **Cons**: Because there’s so much that you can do with this software, there is a large learning curve. Implementation takes quite a while because of the complex complexity > > Overall, we have been pretty happy with how go high-level as allowed us to automate so much of the marketing in our chiropractic Practice ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/177156/highlevel?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/177156/highlevel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data