--- description: Discover the benefits and disadvantages of Microsoft Bookings. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Bookings Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Microsoft Bookings](/software/176567/bookings) # Microsoft Bookings Canonical: https://www.capterra.co.uk/software/176567/bookings Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/176567/bookings?page=2) > Appointment scheduling solution that enables businesses to manage online booking, confirmation emails, calendar invites, and more. > > Verdict: Rated **4.4/5** by 162 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Bookings? Designed for businesses with frequent customer appointments, it is a web and mobile-based platform that helps manage booking details, rescheduling/cancellation processes, calendar invites, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 162 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Bookings is currently available as part of Microsoft 365 Business Premium subscriptions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Italy and 17 more ## Features - Appointment Management - Appointment Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Client Database - Confirmations/Reminders - Email Reminders - For Salons and Spas - Mobile Access - Online Booking - Real-time Scheduling - Recurring Appointments - Reminders - Rescheduling - Self Service Portal - Third-Party Integrations - Website Integration ## Integrations (3 total) - Microsoft 365 - Microsoft Outlook - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) - [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software) - [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software) - [Appointment Reminder Software](https://www.capterra.co.uk/directory/30997/appointment-reminder/software) ## Alternatives 1. [Calendly](https://www.capterra.co.uk/software/148036/calendly) — 4.7/5 (4089 reviews) 2. [Google Calendar](https://www.capterra.co.uk/software/213340/google-calendar) — 4.8/5 (4063 reviews) 3. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1135 reviews) 4. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews) 5. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3627 reviews) ## Reviews ### "Useful and very easy to set up, however the UI could be a little more customisable." — 4.0/5 > **Martin** | *6 May 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: This is simple to set up, and provides versatile configurations for creating different types of appointment bookings. It also seamlessly integrates with our Microsoft Exchange calanders. > > **Cons**: The customer facing form/booking UI woudl benefit from being more customisable. This is especially evident when we want to embed or integrate the form on our website. > > Easy to use and seamlessly integrates with our calendar. This app/service is provided by default as part of our MS365 subscription, which makes the solution makes it a no-brainer to manage our bookings. ----- ### "Microsoft Bookings Review" — 4.0/5 > **Lyn** | *18 April 2026* | Construction | Recommendation rating: 3.0/10 > > **Pros**: My favourite aspect of Microsoft Bookings is the ease of integration with Microsoft outlook. This makes scheduling appointments and meetings very simple and easy. > > **Cons**: The only issue I had with Microsoft Bookings is that it is not great value for money. When compared to similar systems within Outlook or Microsoft calendar it is not required. > > Overall my experience with Microsoft bookings was positive, however when analysing the cost benefit it was not needed. ----- ### "Microsoft Bookings - a great alternative to Calendly." — 5.0/5 > **Glen** | *29 December 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: We have the MS365 suite. We only pay £6/month for two users, with six email addresses. The suite of tools/apps is great—including Microsoft Bookings. It's better than free Calendly and probably on a par or better than paid Calendly. It's so easy to add calender booking links to pretty much anything to enable clients to book with you. > > **Cons**: Nothing to not like. It's a booking calender and does the job well. > > It's pretty easy to set up a calendar. Our MS365 is the online version. It works very well and customers are booking meetings. Microsoft helpdesk is great. They want to phone you if there is ever a problem. ----- ### "Microsoft bookings review" — 5.0/5 > **Luke** | *30 December 2025* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Very good value for money for managing any kind of booking processes. Generally very helpful software. > > **Cons**: Although it is well priced, there are a few free versions of alternative software which could in time be more competitive. > > Very useful tool for producing booking requests and organising events with numerous of different attendees. ----- ### "Useful tool for outbound sales" — 5.0/5 > **Anonymous User** | *20 November 2025* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Useful tool for securing appointments with prospects who can book a convenient timeslot at their leisure. > > **Cons**: Limited customisation options on the public homepage which could be enhanced with options to align branding with your own company. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/176567/bookings?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/176567/bookings) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data