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About 1Password

1Password helps businesses improve security, visibility and control over how their passwords and company data are protected.

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Pros:

I recently got a new computer and the customer support was great with helping me get back into my account.

Cons:

For a while, there was a glitch with the Google Chrome extension so I couldn't use it and that really disturbed my workflow.

1Password ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.7
Value for Money
4.5

Likelihood to recommend

8.9/ 10

1Password has an overall rating of 4.7 out of 5 stars based on 2,103 user reviews on Capterra.

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Filter reviews (2,103)

Eric
Eric
Co-Founder, COO in US
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Invaluable for Teams

5.0 9 months ago

Pros:

The user interface is extremely intuitive. Plus, the whole system just works smoothly (sharing passwords with groups of people who all have access; creating 2FA codes; creating & sharing passkeys; security).

Cons:

The app is so secure that it can be a little confusing how to set up a new device, but 1Password makes it so simple with their "Emergency Kit" and step-by-step instructions that it's really not an issue.

Rian
IT Manager in UK
Luxury Goods & Jewelry, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best password manager there is

4.0 2 weeks ago New

Comments: I have used 1Password personally for about 9 years, and have rolled out 1Password for business at my last 5 employers over the last 7 years. It's fantastic and I couldn't live without it now.

Pros:

My favourite thing about 1Password is that with the business plan we get to offer a family license to all our users. Which means we can instil the idea of using strong secure passwords and recording them in a safe and encrypted location outside of work. Which I think is important, if people are away of the best practices in personal life they will bring that mindset to the workplace.

Cons:

The only downside I have for 1Password was the complicated setup for user-provisioning with Microsoft Entra. Although it's not technically too challenging when you use tools like terraform or similar, but I haven't come across a platform before that needs additional infrastructure setup like the SCIM bridge in order to do automated user provisioning.

Alfiya
Alfiya
Software Engineer in India
Verified LinkedIn User
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

1Password - A professional working experience that allows you to make your password more secure

3.0 7 months ago

Comments: I have been using this recently, mostly all our work is on web applications, hence tracing people who try tk access the portal is a must, here we cater to our needs using 1Password. We use its reporting feature for further analysis and ways to protect the platform further

Pros:

I like the customised reports, spontaneous threat detection, timely alerts to change password, realtime monitoring of web traffic

Cons:

On my mac, sometimes it fails to detect potential threats, may be some process communication failure

Scott
Scott
President in US
Verified LinkedIn User
Information Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

1Password is fast, secure, and reliable

5.0 3 months ago

Comments: We use a family plan, which is great because we each have our own vault but we also have several vaults we share with each other and with our adult children.

Pros:

It's worry free. I select a category -- login, credit card, bank, driver's license, and many more -- and enter the data. From that moment on, the data is stored securely and is available on my PC and my phone.

Cons:

Occasionally, 1Password doesn't recognize an app on my phone when I need to log in. However, that's not a big deal because it just take a few extra swipes to activate it and copy the required password.

Pete
Head of IT Services in UK
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic password manager

5.0 last week New

Comments: The product has been excellent for our team. I can add and remove people as needed, replacing staff doesn't affect the license count, and it can be used on a variety of OSes.

Pros:

It is very easy to use, has very good security features and the cost is favourable.

Cons:

It can be a little clunk when navigating through to edit an entry.

Nate
Nate
Partner, Managing Member in US
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Suitable Replacement for LastPass

5.0 9 months ago

Comments: I have adapted well to 1Password, and I believe that anyone who uses LastPass can easily train themselves to use 1Password.

Pros:

It has a familiar and easy to understand user interface. It performs as designed most of the time, and working around the automated functionality when it doesn't work is easy because anything can be confidentially copied out of 1Password and into the clipboard to paste wherever you need it. My impression is that 90% of the time 1Password works as intended, and the rest of the time I can work around with copy and paste.

Cons:

When importing from LastPass, it did not bring in attached items. It would be great if that import function could be fixed, although I don't need it now, I suppose.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best password manager out there.

5.0 last month New

Comments: Overall 1Password is very nice and easy to use. It's a great tool to share password with friends, family and coworker. I use both a personal/family and company account. It's easy to setup unique passwords, store the details I need and input them where needed.

Pros:

It keeps track of all my logins, card details, and other essential information that needs to stay protected. Not only that but it ensure it's available wherever I go. I couldn't live without it.

Cons:

It's Safari extension is horrible, and it drives me crazy almost every day. I know there are other browsers out there but I like Safari and hate how bad the 1Password extension is.

Ben
AE in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A rock solid password manager

5.0 3 weeks ago New

Comments: At first 1Password was forced on me by my Head of Security however, after deciding to embrace the tool - I really couldn't be without it, its such a brilliant tool and the fact you can use it across devices is great.

Pros:

1Password is hands down one of the best password managers out there. What I like most is its seamless cross-device synchronisation, making it incredibly easy to access my passwords securely whether I'm on my phone, laptop, or tablet. The autofill feature is smooth and reliable, saving me time while keeping my credentials safe. I also appreciate the robust security features, like biometric login and password health reports, which help me stay on top of my digital security. Overall, it's a well-designed, intuitive, and highly secure tool that I can’t imagine going without.

Cons:

I really find it difficult to find any negatives with 1Password at this point in time - it really is a great tool.

Sam
Director in UK
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great product, longtime user.

5.0 2 months ago New

Pros:

Very useful password manager, great syncing across platforms. Easy to use and good browser integration.

Cons:

Nothing, it just does exactly what I need without any issues.

Kiril
Developer in Bulgaria
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excelent password manager

5.0 last month New

Comments: Im using it every day to keep my passwords and sensitive data like credit card details, ssh keys and others.

Pros:

It can be used on phones, desktop and browsers.

Cons:

I think it is a bit expensive for single user.

Verified Reviewer
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

They asked for a review so I am giving them a review

4.0 9 months ago

Comments: Up until about a year ago, I would have given it 5 stars. Not that i see the bullsht that the big boys are using against with 1password, it is at a 3.75. Going to be difficult for them to win so they need to start rolling out updates on a quarterly (i know it's insane) frequency. You don't need an update every week for features that no one asked for

Pros:

It has everything in one spot. You literally will not surf the net and will use 1password. The two factor authentication will save you an insane amount of time. Password management is password management. It will generate the password for you in 2 easy steps. Passkeys are awesome when it works. I still don't know where it is being stored. Customer service is tops b/c they get back to you in a hurry.

Cons:

Apple Keychain, Google Password Manager and Microsoft Authenticator are all out to kill 1Password and they are doing a pretty good job. To be honest they have made it so difficult where I am seriously considering dropping 1password. The amount of updates coming thru on 1password are killing the application. They are of the mind of weekly update. That has screwed up so many settings for me and it this is a recent trend.

Verified Reviewer
Verified LinkedIn User
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Seamless password management and smart password generation

5.0 9 months ago

Pros:

Seamless integration into Chrome with the chrome add-on. Passwords are synced across my devices (a total game changer is the way that the app integrates into apps and the keyboard in iOS) and I can forget my passwords, plus keep track of what other forms of sign-in I've used.

Cons:

I honestly struggle to come up with anything for this question – if I had to be really picky the Single Sign on Prompts are a bit annoying, because most of the time I dismiss these and just sign in using the pass word for the SSO form, which prompts the password for that account.

Gloria
Gloria
Owner in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Why I use 1Password

5.0 8 months ago

Comments: Excellent! Easy to use and works with all my computers and phones

Pros:

Easy to use for password protection. Great password gererator

Cons:

Able to use on all my computers and phones

Ossie
Ossie
Founder in US
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Great Product, Would Buy/Deploy It Again

5.0 9 months ago

Comments: Overall, very happy with the product and I would "do it all over again".

Pros:

Cross platform, secure storage, vault sharing/management, treats macOS as "first class citizen".

Cons:

Some of the management is not intuitive.

Bakari
Bakari
Web Designer in US
Verified LinkedIn User
Media Production, Self Employed
Used the Software for: 1+ year
Reviewer Source

I Use 1Password Daily

5.0 last year

Comments: I rely on 1Password to help me quickly log into websites. I need to use its sorting feature to clean out old unused login information, but overall I'm very pleased with the app.

Pros:

As a long-time user of 1Password, I've relied heavily on it to manage hundreds of my online logins. This application significantly helps me organize and safeguard my multiple online accounts. The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches. I particularly love the seamless integration with all my Apple devices, allowing me to access my information whenever needed. The Quick Access window is another feature that I find incredibly useful. With a simple shortcut, I can easily search for and copy login information, which has significantly sped up my online activities. Another aspect that I appreciate is the clean user interface. The ability to sort data by last used and changed makes navigation intuitive and hassle-free. It's convenient that 1Password saves deleted passwords in the trash in case I need to recover one. In summary, 1Password has become an indispensable tool in my digital life. Its robust features, ease of use, and high level of security make it a top choice for anyone looking to enhance their online security.

Cons:

There are no significant cons for 1Password. It has worked for me for years. They keep it updated, and I don't mind paying for the subscription.

Princess
customer operations adviser in UK
Banking, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

1PASSWORD TO REMEMBER

5.0 10 months ago

Comments: excellent, i recommend it to every company.

Pros:

the ease of locatng everyone password easily, it makes you access your password easily without stressing you head to remember or memorise.

Cons:

one can easily forget the strong password that gives access to 1password, as there are no hints.

Dan
Dan
Physician Owner in US
Verified LinkedIn User
Medical Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Better than Memory

5.0 last year

Comments: I still enjoy the porgram even though Apple has similar features now, but those don't translate to my PC work computers.

Pros:

Demo'd many Password Managers before choosing this. Liked the features and the graphics as well. Has categories with prefills for the most appropriate fields.

Cons:

I feel like I was able to filter by categories on the app at one time, but not now. It's not that important because there are also tags, but you do have to remember to assign them.

Viktoriia
Customer Support in Germany
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

1Password review

5.0 7 months ago

Pros:

What I like the most about 1Password is it's simplicity. It is very easy to work with, seamless integration into browser. Also, it's high level of security and 2FA.

Cons:

I did not encounter any issues with 1Password to worth mentioning so far.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

1Password review

5.0 last year

Pros:

1Password allows you to store passwords securely and can be integrated into the browser. It helps you to store data and share it safely when needed. Import also work seamlessly.

Cons:

I did not find any cons with 1Password so far. All good.

Angela
Owner in Canada
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Truly Second to None

5.0 9 months ago

Pros:

Love the fact that it generates passwords that are tough to crack

Cons:

It takes a bit to configure but persevere and it'll be worth it

Verified Reviewer
Verified LinkedIn User
Writing & Editing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

incredible app to keep me safe

5.0 last year

Pros:

pretty user friendly , it's help me keep trackof all my password

Cons:

the link doesn't alwayd pop up on the page to let me access the app to fill in the login

Marian
ArcelorMittal Germany in Germany
Industrial Automation, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

1Password

5.0 9 months ago

Comments: Overall, I consider 1Password a must use software for everybody who uses the internet. More security is always good.

Pros:

1Password is an exceptional software idea, is keeping al my passwords safe and unique from each other. It is easy to use and setup.

Cons:

No cons, did not have any issues with 1Password.

Levi
Owner in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Just Use It!

5.0 last year

Pros:

Hands down the best password manager, trust me. Easy to navigate user interface Super easy to store usernames, passwords, web links, notes, personal information, whatever you want, easy to search

Cons:

For some reason, I have issues copying and pasting usernames on the app

Djoumessi
Human Resources Manager in France
Consumer Goods, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

An outstanding tool for password Management

5.0 last year

Pros:

I love it's auto fill feature so much because it makes it easy for me to use websites and securely provide my details, it's user interface is also great and its security is top notch.

Cons:

I have never experienced any issues while using 1Password since over a year ago when i started using it.

David
David
CEO in Thailand
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Pretty good password manager

4.0 last year

Comments: See cons above. The product is fine. It seems to do the job.

Pros:

It's easy to use and store all of your passwords in the same place. It seems secure and overall the starter plan is good value for money.

Cons:

There are two areas which annoyed me. 1 Was dealing with their support team. It took an inordinate amount of time to have a duplicate account closed - like weeks of effort. Very frustrating experience. For some reason it's quite hard to actually save a password which auto generates - the button seems unresponsive. I haven't bothered contacting support as I don't have the time.