DrivingSchoolSoftware.com Reviews

We have been using this software for 5+ years. We couldn't stay in business without it.

Comments: Time savings, cost savings. Can use anywhere I have an Internet connection. Frees up time from our offices having to schedule over the phone and we can spend more time with prospective customers.

Pros:

We used a scheduling only software at one time, but quickly outgrew it. Driving School Software was only slightly more cost but does so much more! We needed an all in one software in order to open additional locations and be able to run all locations from any office. We register, receive payment, track classroom hours, track BTW hours, track State Testing, and final underage Certification. All tracking keeps us compliant with State requirements. Scheduling students is FAST! Creating open appointments and changing them is a breeze. Looking up students and and using quickviews for a brief overview is a real time saver. Automated e-mails and sms, plus we can send single sms directly to student and/or parents.

Cons:

Although it's fast, moving through different screens for student accounts, i.e., billing on one screen, enrollment on another, general information on another; can be cumbersome, but not a real Con, just could be better. The developers are addressing these issues at this time and we are eagerly looking forward to the enhancements.

Likely to Recommend

Comments: Overall great so far, Specially want to mention about fast service when you need tech/problem/task support from team and if not for some reason Anatolji is highly responsive and will resolve any issue.

Pros:

The software is covering all our driving school needs, clients going all digital that saves a lot of time and giving opportunity to deal with business development rather paper hassle. Like full client management software, marketing and financial reports.

Cons:

I found that some feathers in the old admin are just more convenient rather than in the new admin. Perhaps, in Old Admin "web enrolments" and "Task" interface are bold once you logged into the software, so you see that new registered, task, messages, uploaded files right away rather in the new admin you need particularly navigate to. That's my least favorite and I am confident that other long time clients experience the same. I hope developers will listen and will work on the interface change as described.

Alternatives Considered: PSA

Reasons for Switching to DrivingSchoolSoftware.com: interface (but it was old version), navigation, price

Good

Pros:

It was easy to use when scheduling lessons.

Cons:

It took a lot of time making new packages and fixing packages in the system.

Thank you [sensitive content hidden] & DSS!

Comments: [sensitive content hidden] not only catered to my schedule and business needs but also played a key role in streamlining our operations to better serve both our customers and employees. Her responsiveness and dedication, particularly when my secretary and I encountered challenges, were truly impressive. Thanks to her swift assistance, we were able to resolve issues quickly and maintain smooth business operations. I cannot overstate the impact that Driving School Software, combined with [sensitive content hidden] expertise, has had on our business growth. We look forward to continuing our partnership and highly recommend both [sensitive content hidden] and the software to anyone looking to enhance their business processes.

Pros:

I would like to express my sincere appreciation for [sensitive content hidden] and her exceptional support in helping me navigate and understand the comprehensive features of Driving School Software.

Cons:

If there is something you don't like about the software they can likely change it to accommodate your business needs.

Alternatives Considered: DrivEd

Reasons for Choosing DrivingSchoolSoftware.com: DSS is more specific to my business I am very happy with it

Switched From: Acuity Scheduling

Reasons for Switching to DrivingSchoolSoftware.com: price was a factor, the others were very expensive other options were Quick Drives & Drive Scout

Customer since 2007

Pros:

Saves time and money, what else could you ask for?

Cons:

In the early years, it was difficult to get management to modify the software to our individual needs. They have gotten much more flexible in recent years!

You gotta try it!

Comments: Been with DSS since 2009. Excellent experience! Very helpful customer service. Couldn't do business without them.

Pros:

It's very easy to use and always changing to adjust to new rules and regulations.

Cons:

It takes a little getting used to but what software doesn't?!? Once you get to know it...you'll be glad you did!

Great company

Pros:

Technology, Ease of use, Customer Service

Cons:

Not applicable to my review. Please see above.

Simply the best for driving school business management

Pros:

Very flexible set of features. Support team is responsive and efficient. They focus on our success as a business to measure their own success.

Cons:

Reports are improving for sure. Would like to see an owner's dashboard to get a big picture view of new enrollments.

1st Rate Software!

Comments: From the moment we open the software makes our life easier. We see in one glance what everyone's day looks like on the calendar, we can see the upcoming classes, are they full, how many spaces are left, send a mass message to the class if needed, place a message on the webpage, just about every single function of our day...is done on the database.

Pros:

It has made the over all task of running our company a smoother process because everything is in one central package and place now!

Cons:

I have not found any feature that I don't like, and that is a honest statement.

This was an easy to use and efficient means of tracking my progress

Pros:

As a driving student using this easy-to-use software it greatly helped my instructors keep tabs on my progress.

Cons:

I feel like the main menu's layout could have been more intuitive in regards to what tabs need to be accessed most frequently.

Driving School Software Review

Pros:

the student portal, being able to buy and schedule lessons without office assistant, and the instructor portal, instructor dont need constant reminders about their appointments , because they can see their whole day by logging in to their user, also the safe billing platform

Cons:

maybe a bigger area to keep or write vehicles records

Longtime User

Comments: Our Driving School has been using this software for 10 years. We were a little hesitant at the start, as none of us had strong tech skills and we were a little afraid of everything being in the "cloud." Also, the program had so many components that it was a little overwhelming at the beginning. But our concerns did not last long, as we found out that we could limit our use to one component at a time and keep adding to our usage as we became more comfortable. We can't imagine surviving without this software. Every employee in our school from the instructors to the master schedule controller to the bookkeeper use this one software program on a daily basis. It is the "central core" that keeps us all together, even though we live miles apart and do not connect at a central office on a daily basis.

Pros:

Our team highly values that the software is all-inclusive and everything that we used to do totally on a paper schedule/log book is incorporated in the program. We like that is is Driving School Specific and not just a general appointment scheduling software. We appreciate that the software has "grown" over the years, responding to recommendations from the Driving School Industry.

Cons:

There is not much to dislike! In the early years, it took a few days to receive a response to a question/concern. But now, it is apparent that this problem has been addressed, as the response time from the Support team is very fast.

The Only Driving School Software We Use

Pros:

The customer service is always so helpful; they even offer live zoom call meetings to address any questions we have.

Cons:

Honestly, any time we have mentioned an added feature we would like or a tweak to an existing feature, it is always passed along to the development team; a credit to their customer service.

The Best Driving School Software

Comments: Increased revenue due to payment tracking, Students are able to read policies at the payment screen before signing up.

Pros:

I am not sure about other software, but all I can say is I will never trade Danubenet for anything. Customer Service is excellent. They respond to issues in a timely manner. I could be anywhere in the US and still take care of student scheduling with no issues. I tried scheduling students using google calendar and spreadsheets. It was Headache. I could imagine countless amount of monies I lost through improper documentation of payments and transactions. With this software payment tracking, student alerts and appointment cancellations are easily done with the click of a button.

Cons:

All I am waiting for is students can download the app on their phone, but with student log in at My schools website, there is no difference. This is the best by far.

Have been using the program going on 3-years. Very easy to maneuver and great technical support.

Comments: Works good with my website. Calendar reminders, reports, managing accounts receivables and receipts, rosters, attendance and will be using drive time reports soon.
Ease of doing business is great!

Pros:

The support team is what makes this software. They are right there to assist and make the adjustments to the needs of the driving school. I had left Danube for another vendor's software and found out I made a mistake. The other software was the same for every school customer they had and if I needed something specific for my school, it could not be done as it would affect the program for all their customers. Danube is not limited and I was back to Danube within 2-months. " You don't know what you've got until it is gone". I can generate the data for my state's specific reports, I can create excel spreadsheets and have fields that assist me with proactive marketing. Emailing customers is easy and sorting out what receipts came in for specific locations is vital when having to do gross receipts tax with different tax rates.

Cons:

Gross receipts don't match up monthly with that of the merchant account because they don't have the same dates when taken into our school.

Update to a past review - truly appreciate everyone at DSS.

Comments: I have grown to appreciate the staff and ownership of DSS. I will be honest, I have been a hard customer to work with, but through it all DSS has remain very professional and patient with me.

Pros:

The staff goes above and beyond. New helpful features are being added to the software which makes life much easier. I look forward to the new features and developments that they have. Easy to use on the student side, instructors like it and administration couldn't live without it. I could not imagine our company without DDS. Highly recommend them! Keep up the good work.

Cons:

Like every growing company comes with growing pains. I wish there were a dozen Jennifiers, Jenns, Clares, and Ashleys at DDS to meet the growing demand.

Easy to use and efficient

Pros:

It has been a great experience working with Driving School Software for the past few years. The software is easy to use and training new employees is a breeze. I recently had a turnover of management and the support staff went above and beyond to help the new management transition. They are an asset to my company and have top notch support.

Cons:

I have had no issues with the software.

Great software

Comments: You send executives an e mail and they respond very quickly.

Pros:

Once you take the time to learn it it's so easy to use. There's nothing this software can't do to help you cut down on office man hours, paper, stamps. no more arguing with parents and students over no show, or late charges. the software will put the charge into there account if they cancel with in 24 hours. even if they don't cancel you can put the charge anyway. that's because students make there own lessons on line. schedules very easy to control you just print them out everyday and that's it. This software will make you'r school run so much smother. you should not be without it.

Cons:

It's not what i liked least about it. I'ts more that we live in a {i wan't it right now world} you need to invest the time learning about it, to get the most out of it.

Cruise Control Driving School, Inc

Pros:

Drivingschoolsoftware has really helped us to both manage and grow our business. First, their team designed a brand-new website for us. That alone made our business stand out. Their software training was outstanding. They were readily available to answer questions and helped us to integrate it with the website based on our specific needs. Now, the information we previously had to check multiple data bases for is in one location – easily accessible from anywhere (thanks to [SENSITIVE CONTENT], both [SENSITIVE CONTENT] and [SENSITIVE CONTENT]). The software helps us save both time and money. I highly recommend their software – it pays for itself!! Jeff Porter Owner

Cons:

We've had no issues that weren't quickly resolved

We'd be lost without it!

Comments: Many upgrades have come about in the last few years to improve the features of the program. They have worked hard to make response time to issues quicker.

Pros:

The fact that it is capable of doing a LOT of things for your business; it's multi-faceted and user-friendly. We've had this program since 2010 and we have experienced substantial growth in our business with the online enrollment portion of the program---it makes taking enrollment so much easier if you can get the client to enroll themselves.

Cons:

I don't like the bookkeeping aspect of it; it needs to be developed more with accounting in mind, but then again, it's not accounting software---we use QuickBooks for that. Also, it didn't come with a user manual when we first went with the company which was 11 years ago but they are developing it now. We were one of their first customers so at that time, the company was small.

Ease of use

Comments: I mentioned that in a previous box. It is easy to use.

Pros:

Can locate students who are a active or completed easily. Easy to schedule the driving sessions for instructors and to schedule classes for the classroom teacher. And I can give permission to the instructors to manage there sessions with the kids.

Cons:

Not many.... sometimes it could take a while to solve an issue or take to one of the staff because of their working hours.

Staff Support

Comments: this management tool allows us to be organized and intentional with our business and with our customers. It keeps track of all the details on the customers experience and allows us to go back and revisit specific notes. Great company to have on your team!

Pros:

The software is very detailed and the company has already thought through many of the challenges we face in this business

Cons:

thats a hard question because when I tell them something that I would like to do differently most of the time they can make that happen. If I was to say anything, the first look on the home page is that's its very busy and intimidating but once you get used to it, its great.

scheduling and student tracking

Comments: Have enjoyed a great relationship with this co. They are easy to contact and solve our problems.

Pros:

We are able to record electronically each time a student is in attendance for in class, behind the wheel instruction, and required observation times. ( detailing: date-time-instructor-lesson #-etc.). Also, students may schedule appointments online.

Cons:

A detailed user manual would be helpful in training new employees.

A software that changed the game for our business

Comments: We've worked with this software and earlier integrations for a while now, we feel this connects the complexities of our business from the customer to the business intuitively. There are a lot of customizeable features which gives a good sense of control of your business and it looks like something you'd use in 2019. Being able to use a software from your phone, tablet, or computer is huge for our customers. Sometimes you have to work with the software, and adjust your business to it and we could not be in a better place for doing so.

Pros:

Intuitive, connected accounts, modernized, friendly customer support, customizeable, depth, 'clean' appearance.

Cons:

There is a learning curve, as is any software.

Great software!

Comments: Our overall experience has been great! Whenever we have a question about the software the customer service team is friendly, helpful and timely. If there is a software issue it is communicated and resolved quickly.

Pros:

This software helps us streamline our business. With customers, employees, appointment scheduling, etc., this software keeps us all in sync.

Cons:

Not necessarily a con, but there are a lot of different tools that can be used so it takes some time to master.