Nice Product that has room for improvement

Reviewed on 04/02/2019
Kaushal S.
Department Head
Legal Services, 13-50 Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Loved the software. Good response from team. They take your suggestions seriously and work on it.

Pros: Customer Support offered by the Jamku Team is outstanding.

Cons: The interface on task page could be improved. There were many things on it which aren't useful to traditional small firms.

Vendor Response

by Madrecha Solutions on 01/03/2019

Dear Kaushal, Thanks for review.
We agree, there is a room for improvement. Hence we bring updates in every 10-15 days.
In coming days we shall be launching Client Login, Attendance, Email Notification.

No restrictions to add service/compliance while creating a task

Reviewed on 28/05/2019
Neha S.
Manager
Accounting, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The software is very much user friendly.

Cons: There is one control which i would like to have is, no undue services/ compliance should be added while creating a task when the same is not available in the service/ compliance master.
Also such tasks if created are unable to delete even when no work done is updated for the same.
This will lead to mess in master at a future date.