--- description: Discover the benefits and disadvantages of Zoho Mail. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.co.uk/software/174694/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/174694/zoho-mail?page=2) > Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs. > > Verdict: Rated **4.5/5** by 1061 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Mail? Freelancers, small, medium and large businesses/enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1061 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Autoresponders - Collaboration Tools - Contact Management - Email Monitoring - Shared Inboxes - Signature Management - Spam Blocker - Whitelisting/Blacklisting ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Email Security Software](https://www.capterra.co.uk/directory/31358/email-security/software) - [Secure Email Gateway Software](https://www.capterra.co.uk/directory/32955/secure-email-gateway/software) ## Alternatives 1. [Gmail](https://www.capterra.co.uk/software/202338/gmail) — 4.8/5 (13353 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17519 reviews) 3. [Microsoft Outlook](https://www.capterra.co.uk/software/1010311/microsoft-outlook) — 4.5/5 (2438 reviews) 4. [Hiver](https://www.capterra.co.uk/software/142975/hiver) — 4.7/5 (147 reviews) 5. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "Great for small businesses" — 5.0/5 > **Samuel** | *19 July 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than most competitors > > **Cons**: Some parts of their PC application are hard to navigate, and you frequently get around 20 popups about updates while having the application open on your desktop. > > Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized business that needs a cost effective solution that doesn't downgrade the quality. ----- ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *8 January 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **Cons**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "So happy I found Zoho years ago" — 5.0/5 > **Helen** | *16 December 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on the free option, and it's been brilliant. I have a small but busy cake and wedding cakes business. > > **Cons**: I can't archive my processed invoices\! That's my only criticism. > > Superbly happy. Their free business email and invoicing software, partnered with Stripe, has been great for me. ----- ### "Good email client" — 4.0/5 > **Pawel** | *18 January 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It allows us to setup work email addresses and manage mail accounts > > **Cons**: I found it about complicated when setting up new users > > Overall it's a good email client but there's a learning curve ----- ### "Zoho Mail - a good email management system" — 5.0/5 > **Chris** | *7 July 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: The mail management is easy and I really like the Zoho user interface. It has all the expensive features from other email clients at the most reasonable price on the market. Setting up the account and email addresses is straightforward and fast. Support team is fast and communicative and they will help with anything. > > **Cons**: There are no cons for Zoho Mail from my side. > > Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great services for the price and the fact that you can integrate easily with other Zoho apps is an important thing to mention. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.co.uk/software/174694/zoho-mail?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/174694/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data