The Excellent Professionals of Guesty

Reviewed on 20/08/2019
Ran F.
Founder
Hospitality, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Wishbox keeps me organised, helps me generate the kind of revenue I had envisioned, and has produced the kind of success for my operations as a host in the hospitality business can only hope for ... it truly has been a fruitful experience. Thank you Wishbox.

Pros: I love the Wishbox software. It is so "user friendly" that it cannot be equaled by any other platform or experience. In its extraordinary simplicity and clarity, Wishbox is head and shoulders above the rest. The webinars they conduct, the tutorials they produce, the revenue they achieve for their clients is phenomenal. As a client and as part of the family of Wishbox, I and my company are here to stay. We are permanently connected. Wishbox is a lifeline to success. Thank you to these most esteemed professionals who make it their business to offer a superior product and service for all their clients. With Gratitude, Ran Fridman at FRIDMAN PROPERTIES

Cons: Sincerely, I appreciate Wishbox completely. My experience the whole time that I have had the opportunity and the benefits to use Wishbox software , has been completely "trouble-free."

Just awesome!!

Reviewed on 14/04/2018
Ruben E.
Manager
Entertainment, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I grew up by business

Pros: This software made my life much easier , very simple and ergonomic ! The team is very responsive which is very pleasant.

Cons: Nothing really! The beginning was difficult but I would say like all what you try to do but everything is set so far and we now enjoy it! The staff does a very good job in developing the app.

Simplify everything, a perfect tool for short term rentals companies.

Reviewed on 11/04/2018
Mickael A.
CEO
Hospitality, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: How it's simplify everything about the relationship with the customers from the moment that he book until the moment after he has left the apartment.

Cons: We are located in israel, sometime is difficult to find an hebrew speaker, but the hebrew speaker employe always return to my call.

Easiest way to communicate with yous guests

Reviewed on 23/08/2019
Luis G.
Business Development
Leisure, Travel & Tourism, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: lot of features
very user-friendly
automate comunication

Cons: More focus on the upsell features than in improving little problems that may affect user experience

Great Messaging Software for vacation rental management

Reviewed on 20/08/2019
Hussein K.
Owner
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: - Automated messages work very well- we have saved a lot of time sending guests check in details by using wishbox
- Upsells is a great way to generate revenue from baggage storage, late check-out etc (you can add many different types of upsells)
- Guests can upload their documents using wishbox

Cons: - It would be good if you have an option to customise the upsell messages
- It would be good if you customise the automated message in terms of layout etc.

great tool for our property

Reviewed on 05/11/2018
Verified Reviewer
Reservations Manager / Front Desk Manager
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great.

Pros: I´m very impressed with Wishbox. We have a small property and for our use it is absolutely perfect. It is simple to use, user friendly, evolves according to user needs and I think it is on its way to becoming a great alternative to a PMS. Five stars.

Cons: The fact that only Booking.com reservations appear on their own in Wishbox and bookings from other sources have to be entered manually.

must have tool for profesionals in hospitality

Reviewed on 19/01/2019
Denis Z.
manager
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: the wishbox is a must have application if you are active in hospitality . It is saving a lot of time in the daily routine work with communicating with the clients . They can send you all needed infos for check in , you can communicate to the clients accescodes , wlan codes etc

Cons: there are no negative thinkings about this software