---
description: Discover the benefits and disadvantages of Plaid.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Plaid Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Commercial Loan Software](/directory/30537/commercial-loan/software) > [Plaid](/software/174384/plaid)

# Plaid

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> Plaid is a financial technology platform that enables businesses to build fintech solutions with secure access to financial data.
> 
> Verdict: Rated **4.4/5** by 100 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Plaid?

Plaid is used by fintech companies, banks, credit unions, lenders, insurance companies, property managers, gaming platforms, and government agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 100 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Plaid
- **Location**: San Francisco, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Plaid provides three pricing plans (Pay as You Go, Growth, and Custom) with varying features and payment structures. While no numeric pricing values are disclosed, the plans are tailored to different user needs, ranging from individual developers to businesses requiring scalable solutions. A free version (Limited Production Service) is available for testing, and users are encouraged to contact sales for detailed pricing and volume discounts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Estonian, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish
- **Available Countries**: Belgium, Canada, Denmark, Estonia, France, Germany, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Spain, Sweden, United Kingdom, United States

## Features

- ACH Payment Processing
- Authentication
- Automatic Funds Distribution
- Background Screening
- Biometrics
- Borrower Management
- Claims Management
- Claims Scrubbing
- Commercial Properties
- Compliance Management
- Credit Card Processing
- Dashboard
- Data Verification
- Document Management
- Electronic Funds Transfer
- Electronic Payments
- Financial Management
- Financial Reporting
- Graphical User Interface
- Identity Verification
- Insurance Eligibility Verification
- Integrated Development Environment
- Investments Tracking
- KYC Compliance
- Liveness Detection
- Loan Portfolio Management
- Maintenance Management
- Mobile Card Reader
- Mobile Payments
- Multi-Factor Authentication
- Multiple Authentication Methods
- Onboarding
- Online Banking
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Property Database
- Real-Time Monitoring
- Real-Time Reporting
- Rent Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retail Banking
- Risk Assessment
- Risk Management
- Status Tracking
- Tax Compliance
- Transaction Monitoring
- User Onboarding

... and 36 more features

## Integrations (31 total)

- ASTRA
- Adyen
- Airwallex
- Alchemy
- Alloy
- Alpaca
- Atomic
- Checkbook
- Checkout.com
- Codat
- Dwolla
- F5 Silverline Managed Services
- Finix
- Gusto
- HighNote

... and 16 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Commercial Loan Software](https://www.capterra.co.uk/directory/30537/commercial-loan/software)

## Related Categories

- [Commercial Loan Software](https://www.capterra.co.uk/directory/30537/commercial-loan/software)
- [Integrated Risk Management Software](https://www.capterra.co.uk/directory/31545/integrated-risk-management/software)
- [Investment Management Software](https://www.capterra.co.uk/directory/20010/investment-management/software)
- [App Building Software](https://www.capterra.co.uk/directory/32016/app-building/software)
- [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software)

## Alternatives

1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2007 reviews)
2. [Ondato](https://www.capterra.co.uk/software/201476/ondato) — 4.8/5 (13 reviews)
3. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26341 reviews)
4. [authorize.net](https://www.capterra.co.uk/software/54911/authorizenet) — 4.5/5 (216 reviews)
5. [Tipalti](https://www.capterra.co.uk/software/136904/tipalti) — 4.6/5 (174 reviews)

## Reviews

### "Convenient but could be more transparent" — 4.0/5

> **Dallas** | *30 June 2025* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: -Most connections are stable and don’t need frequent re-linking.&#10;-Works with most major services like Venmo, Robinhood, Mint, and many more&#10;-Login details are not stored on Plaid’s servers
> 
> **Cons**: -Not every institution is available, especially local or regional ones.&#10;-There’s no single place for users to manage or revoke app permissions across all Plaid-connected apps
> 
> Ive used Plaid a bunch of times to link my bank account to different apps like budgeting tools, investing platforms. Most of the time, it works smoothly. Way better than having to enter everything manually.&#10;&#10;That said, it’s not perfect. Some smaller banks or credit unions aren’t supported, and sometimes you have to reconnect accounts if the link breaks. Also, it’s not always super clear what data the app is getting access to.&#10;&#10;Security-wise, I feel pretty good about it. They don’t store your login info, and everything seems encrypted and secure. Still, I wish there were more user-facing tools to manage connections across different apps in one place.&#10;&#10;Overall, Plaid makes connecting your bank to apps fast and easy. It mostly just works, which is kind of the point. A few more transparency and control features would make it better

-----

### "Great for financial integrations but occasional connection issues" — 4.0/5

> **Verified Reviewer** | *1 April 2026* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: I liked how easy it makes connecting bank accounts to apps. The whole process is pretty quick and smooth and it works with a huge number of banks which is really helpful. It saves a lot of time compared to manually entering details or verifying accounts. I also like that it feels secure and widely trusted since a lot of popular app use it. Overall it just makes financial integrations much simpler for both users and developers.
> 
> **Cons**: One thing I didn’t like is that sometimes bank connections can break or not sync properly, especially with smaller banks. It can be a bit frustrating when data is delayed or missing and you don’t realize it right away. Also, for businesses, pricing and setup can feel a little complex depending on the use case. There are also some concerns people have around sharing financial data, even though it’s generally secure.
> 
> My experiance with Plaid has been mostly positive. It’s a very useful platform for connecting financial data and powering apps like payments, budgeting, and investing tools. The API capabilities are pretty strong and allow companies to build advanced financial features without dealing with banks directly. That said, it’s not always perfect and sometimes requires extra handling for edge cases or connection issues. But overall it’s a reliable and widely used solution in the fintech space.

-----

### "It’s convenient, but it could use some work" — 3.0/5

> **Jamie** | *18 January 2026* | Food & Beverages | Recommendation rating: 3.0/10
> 
> **Pros**: The take away from plaid is having all of your immediate banking information and verification at your fingertips. And it’s fairly easy to use.
> 
> **Cons**: A few cons that I have about plat is the fact that you cannot verify Cash app or PayPal 70% of people use those platforms however they’re not compatible with plaid. Another thing that I disliked is that you’re begging information is linked to that number until you physically remove it. I’ve had instances where I had a new number and I had to verify my bank through Platt and someone else else’s banking information popped up.
> 
> Although my overall experience with plaid is about 75% it’s a wonderful platform to verify your banking information fairly quickly. I just worry about other people that may have an old number of mine having access to my old banking information.

-----

### "Easy to use\!" — 5.0/5

> **Savannah** | *17 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: This was an easy way to securely link our business bank account to the software that will take payments from customers. The process was very efficient\!
> 
> **Cons**: We have not experienced any cons while using this to connect our bank account securely to the system that accepts payments from our customers.
> 
> It has been a positive experience\! Our information has been kept secure while connecting us to the intended platform.

-----

### "Reliable and Powerful" — 5.0/5

> **Haley** | *19 March 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Plaid makes it incredibly easy to securely connect bank accounts to apps with fast integration and support.
> 
> **Cons**: Some employees in my company have worried about sharing sensitive financial data however that would be an issue with many other bank connecting applications as well.
> 
> Overall Plaid has provided a smooth and reliable way to link financial accounts and power modern financial apps.

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## Links

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