lemlist Reviews

Lemlist makes cold emailing into a personal and fluid experience

Comments: I have been able to save time on my cold email outreach because of the streamlined process that Lemlist offers. It does everything needed for cold emails, and doesn't try to be everything to everyone. Instead of finding a "jack of all trades" tool, Lemlist has been my "Master of cold email" tool.

Pros:

I love the simplicity. The "dashboard" is broken down into sections, and each section isn't littered with menus and filters. It's just organized easy from the beginning so the need for the extra complexities is eliminated. That doesn't mean Lemlist is basic in functionality. It just means they have thought it through so you don't have to "figure out" how to use it. The support has also been very responsive, and features have been added regularly since I have been using Lemlist. You can tell that Lemlist is a love for them, which is awesome. I love that you can personalize your emails, and they even let you personalize meme images to include. Though this isn't a feature I'll be using much, it's a great new way of interacting with certain types of contacts. And it adds some personality to cold emails, which are usually, well, pretty cold feeling. Ultimately, Lemlist simplifies and personalizes the cold email process, and doesn't bog you down with the process. It's the easiest cold email outreach tool I've seen, and while it doesn't have every feature in the book, it benefits from having the specifically targeted and streamlined features it does contain.

Cons:

I would like to see the ability to connect to an SMTP server instead of just Gmail, but with Gmail aliases, I can use any email I want. So I can get around it. But would love to see direct support for SMTP My only wish would be that I wish there were more options for sending followup drip emails. Right now, you can choose a time period to lapse between emails, and you can select whether to end a campaign if somebody clicks. But I would like the ability to send a different email if they click on a link, and a different email if they do nothing. So some branching would be good to see. Or only end a campaign if they click a specific link, or visit a specific page on my site, etc. But other than that, Lemlist does exactly what it is supposed to.

Fantastic outreach tool with the power of personalized images

Comments: I picked Lemlist up via Lifetime deal site, and wasn’t expecting to use it much. I have been pleasantly surprised on how useful it is and how the product is developing.

Pros:

The email outreach space is filled with half baked products, but Lemlist really stands out. They were the first that I know of to implement image templates that could be personalized at scale. A few other features that I really love about Lemlist: - Very active in sharing tips with their community. - Rapidly developing the platform and have added some impressive features including personalized landing pages. - Great collection of premade templates. - Zapier access - Calendly integration Highly recommend!

Cons:

Not much that I don’t like. Lemlist does its job and does it well. My main complaint is a lack of native integrations. I would to have a direct connection with my CRM. Right now Lemlist does offer Zapier access, but that can get expensive quickly.

Not fairly priced, yet the backbone is old technology (agency user with 10+ seats)

Comments: Due to how often they continually update the platform--and you would expect this to actually be a good thing but it's not--the UI will change and functionality you began to rely on working fast suddenly slows down considerably. They update their platform multiple times a week on the backend. It's like, just build it right the first time and let. it. be. It's not even adding new features it's just busy work. If you run more than 2 email addresses, you're an agency or you have 3 or more users, I suggest using a different platform, you'll get better functionality out of something like woodpecker.co or market.to then Lemlist and for a much more reasonable price. They don't even offer a discount on their $60/seat rate until you have had at least 20 seats.

Pros:

I liked that it was fairly quick to actually queue new campaigns on lemlist. I could duplicate a campaign, keep the settings and then just put in the sender and associate a list to it. As an agency using it, I found that was effective, though actually getting the settings I'd put in to take often required a lot of server lag.

Cons:

This was fixed but it took about 4 months to do it: how LONG it takes list changes to go into affect. If you for instance had 1k contacts you wanted to remove from a campaign, it would take 20-30 minutes for those to be removed. How poorly they integrated with HubSpot and Salesforce. Sure there was some integration but it required I learn ALOT about the platform to make it work as an agency. I had to make changes on HubSpot to tailor it to work with Lemlist and there is absolutely no automation interaction unless you use a third party software and even then Lemlist doesn't offer many triggers on zapier. Lemlist will throttle you into the ground as an agency if one of your domains has low deliverability the algorithm will stop them all I started sending 150-200 emails per day from each seat and before long it became 50 at most. Their pricing model is pretty insane really. Comparable software goes for half the price of Lemlist with better features and cross platform multi-channel integration. Support wasn't very helpful and very pushy for positive reviews of their support. I often was told whatever issue I had wasn't their responsibility to resolve or wasn't understood so my support requests would get escalated to their dev team who responded 3-4 business days later through the tech, not directly and the answer only rarely was actually salient to my issue so another message would have to be sent by me to clarify which took another 3-4 days.

Customer service at it's finest

Comments: Lemlist is my go to cold email outreach software

Pros:

It's simplicity to help you generate leads through cold email outreach

Cons:

The inconvenience caused when lemwarm and lemlist was separated

Lemlist Reviw

Comments: Lemlist has been a very effective and essential tool for our business

Pros:

Integrating Lemlist and adding it to the list of tools we use help us warm our email inbox to run run various email marketing campaigns - we found it essential and helpful.

Cons:

Lemist like other similar service providers comes at a relatively high cost especially as services are priced per user it doesn't take long for the total cost to add up and becomes quite an expensive tool to use.

Next level outreach!

Pros:

There are so many outreach tools on the market, yet Lemlist is able to differentiate from all the other offers out there. They have built an amazing outreach product, and continue to deliver new exciting features week after week.

Cons:

Sometimes adding the personalisation in pictures isn't the easiest for our team, but once you did it a few times you get the hang out of it.

Awesome platform for cold emails!

Comments: I can easily reach out via email to people interested in the products I offer on my site, I love how I can track and analyze the status of my emails the domain for tracking email activity can be customized by your own subdomain so these helps even more to not get flagged as a spammer. Of course, there's always important to not abuse and always respect you contacts desires whenever they won't want you to continue sending them emails to them.

Pros:

I'm really loving the new user interface! I particularly love how I can easily change from one section to another via keyboard shortcuts, but I would say that what I love the most of this platform is the email warmer functionality it works great! it helps you to warm up your email address so it doesn't arrive in Spam or Categories section but in the Primary section instead, where users focus their attention, I also love the team, they've always been helpful to me and the support is great!

Cons:

Well, I don't really dislike anything, time before there was a non customizable limit of emails to send daily (I believe it was 100) but in the most recent versions I have seen this number can be customized by the user which is something that I really appreciate!

Sales automation

Comments: Overall a great tool, automates a lot of our SDR tasks. the Facebook community is a grat additional resource for tips and tricks and to connect with other lemlisters.

Pros:

I like how easy it is to use, which makes it easy to onboard new members of my sales team with not so much effort. The dynamic templates are a killer. The integration with Phantombuster makes life pretty sweet!

Cons:

Not sure how it integrates with Salesforce, although I have set it up. Would be great to be able to link campaigns.

Best tool for Outbound Email

Pros:

This is my main tool to send Outbound emails at scale. You can build powerful sequences combining Linkedin, emails and APIs (That you can send an SMS f.e).They are always improving the product and always building new features.Using the API really unblocks the next level of this and you can do cool stuff when you know someone clicked an email f.e.

Cons:

The integration with Hubspot could be better. It's constantly disconnecting leads that we import for a campaign through a hubspot list

A level email campaign tool

Pros:

We found everything that we needed for our mail campaigns in Lemlist. The flexibility in creating workflows is a game changer.

Cons:

The time investment to understand how to setup workflows is quite high.

Good for Email Marketing but Pricey

Comments: Have an average experience using Lemlist

Pros:

Lemlist is an excellent email marketing tool due to its user-friendly interface. The option to review before sending is especially helpful for those who want to add a highly personalized touch to their message. Additionally, implementing and scaling dynamic media add-ins such as video thumbnails and images is effortless.

Cons:

Although the tool enables users to create a sequence and move contacts through an email flow, it lacks complex automation features. Consequently, constructing intricate flows that direct contacts to different lists and sequences based on their actions or inactions becomes slightly more challenging.

Great platform, great support

Comments: The application is really central to our outbound efforts and has helped us run multiple campaigns to reach target audiences we've previously found difficult to connect with. But their real asset is the support and guidance, continuously providing ideas and ways to improve. This have been really valuable.

Pros:

Application is really easy to use. Easy to personalise email messages and create follow ups to generate leads. Thery're continuously improving the platform and it's now easy to message linkedin contacts within each campaign. Data can imported directly from Linkedin or other sources and have features to ensure email addresses don't bounce.

Cons:

After an import, reviewing contacts can be time consuming especially in multi touch campaigns. I end up deleting emails deemed risky or undeliverable one by one as I haven't worked out how to filter them and skip a predefined batch.

Awesome

Pros:

Team support did a awesome job thanks for all

Cons:

nothing all is perfect for us thanks a lot to the team

It Works

Pros:

It's not over the top. There's not one million features, there are no bots and suggestions everywhere, it just makes cold outreach easy and effective.

Cons:

I wish the left menu was a little easier to navigate, and that I didn't have to pay per individual seat.

Poor customer service, UI clunky and unintuitive

Comments: Coming from a small business, lemlist was good for initially warming up my email domain, however, I would not recommend them due to an overall clunky UI and just very poor customer service. The fee for their basic version is now $49/person, not $29. Poor customer service - However, I've had several experiences with the customer service that were not ideal. The support reps I messaged took several hours to respond to me (10+ for some responses) and were never able to resolve issues, they only confirmed to me that they do have them. I decreased the number of subscriptions from my team and they refused to refund me for the unused subscription, which was a huge red flag to me. Email tracking - Their email tracking is inaccurate and counts your own clicks as an "open." Editing emails - There is no way to review your drafted emails after you queue them, even if you want to go back in to make an edit, nor can you even look at the email after queuing it. Poor UI - A lot of the features are clunky and have to be figured out on your own. I had to make a separate email address to experiment and figure out how the sending works, and I've had experiences where I fill in a variable field for a template and the sent email never fills in the blank space.

Pros:

The lemwarm feature warms up email domain

Cons:

Poor customer service Poor and inaccurate email tracking

Use personalized images to catch the attention of prospects in email outreach

Pros:

The use of personalized images in email outreach enables you to catch the attention when doing cold outreach. Next to this the platform also enables personalized landing pages and other interesting features.

Cons:

I am on an LTD account and upgrading can't be done without losing the LTD account. It would be nice if there would be more love to those who supported lemlist from the getgo by buying an LTD.

We probably don't reach this software's full potential.

Comments: Overall Lemlist serves a specific purpose in our funnel design and we enjoy that feature. This was a lifetime deal and we do not regret the purchase.

Pros:

We only use Lemlist to customize sales funnel emails. The customization features are better than any product I have ever used.

Cons:

We wish they would do more/ better documentation or instruction on using the product. There is probably more we could probably do with the product but we just don't know how or have not seen the potential.

Completely amazing

Pros:

Lemlist is actually amazing. I've tried 4-5 email platforms before, such as quickmail and others. And... they all do the same thing. But before actually starting to use lemlist, I didn't realize how much of a difference there can be in "how" they do it. This is a short list of lemlist's pros: - Amazing support. They're lightning fast, human, and actually helpful. - Amazing stuff within the app that you wouldn't have thought of, like built-in "idiot proof" features that make stuff automatically without you worrying about it. - The whole experience is FLUID. It's fun. Nothing is clunky about lemlist, as it was in every other app I've used. - Personalization options are good. - It's got top-of-the market capabilities, but is priced very reasonably, below many alternatives

Cons:

None, really, that I have come across. I love this product.

Great tool for cold emailing and sequence emails

Pros:

It's very simple to use. It has an easily understandable UI. You can add dynamic text to any images that give you an opportunity to use personalised images.

Cons:

You have one unsubscribe list for all your campaigns. It would be nice to have unsubscribe list for every campaign besides the global one. If you use an automation tool and the tool adds a contact, you can't change the contact's email address. You have to delete the contact and add it manually.

Lemlist & Lemwarm - Email Marketing to Inboxes

Comments: From email warmup, personalized landing pages, to email campaigns - lemlist does these things they've built really well. If you're trying to scale email marketing from zero, start with their lemwarm for a few weeks and you'll be ready to go.

Pros:

lemlist is great for emailing. If you're trying to connect and speak with an audience who might know about your brand - this is one of the best options. Lemwarm also is one of the best tools to start with a new email address and be able to reach people's top inbox with personalized campaigns.

Cons:

Sometimes support turnaround can take a few hours, but usually they are giving all the answers and suggestions on how to fix your problem. Also, the color update was a big change and really hard to get used to, trying to find where they put new items.

Limlist is super powerful saas application which can skyrocket our overall cold emailing & outreach

Comments: I have taken my SEO Outreach to complete new level and its so much helpful too. You can literally see what has clicked, auto follow up etc features are really powerful and interesting.

Pros:

Pros include that we can drip feed emails, custom tags, reporting and specially tracking. This is so much powerful features every marketer want to get successful in their emailing marketing. Their Zapier integration has taken their platform to the next level now. SUPER POWERFUL STUFF i say. Lastly is the image personalization which can convert things really well.

Cons:

Well I want to see more features and a little better dashboard where I can add all my emails as like mailshake rather than login via particular email. I mean mailshake UI is little easy to understand in that case.

Perfect tool for sales!

Pros:

I love the simplicity of the product. It's very useful and get a lot of response thanks to lemlist.

Cons:

I don't really really like the interface of the design we could have a better user interface and more tools.

Great product that keeps getting better

Comments: Great support, great and ever expanding feature set.

Pros:

The founders post a lot of great content on how to use the software in your business for best results. I feel like they really understand the user's side of this and how we run our business. They have been continuously developing this for years and it keeps getting better.

Cons:

Honestly, so far I have found it very easy to use as a small business owner.

User-friendly & captivating product for cold outreach

Pros:

Great community, customer support and functionalities

Cons:

Had experienced a few bugs from time to time, however response from customer support was fast

Some Great, Some Frustrating

Pros:

This is really good for split testing emails. Once you get the hang of it and how the interface works, then it works really nicely, however the learning curve is kinda high. We are currently using to test out subject line conversions and offer responses.

Cons:

This only works for closed lists - once you upload you list you can add to it, but not really edit it, which is kind of annoying. You also can't add attachments to the campaigns which somewhat limits how much we can test.