--- description: Discover the benefits and disadvantages of Veeva Vault. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Veeva Vault Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/31079/enterprise-content-management/software) > [Veeva Vault](/software/173465/veeva-vault) # Veeva Vault Canonical: https://www.capterra.co.uk/software/173465/veeva-vault Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/173465/veeva-vault?page=2) > Veeva Vault is a true cloud enterprise content management platform and suite of applications specifically built for life sciences. > > Verdict: Rated **4.4/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Veeva Vault? We deliver solutions to companies throughout the life sciences industry, including pharmaceuticals, biotechnology, medical products, contract sales organizations, and contract research organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 28 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Veeva Industries - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$1.00 - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Archiving & Retention - Collaboration Tools - Document Management - Electronic Signature - Search/Filter - Version Control - Workflow Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) ## Related Categories - [Enterprise Content Management Software](https://www.capterra.co.uk/directory/31079/enterprise-content-management/software) - [Clinical Trial Management Software](https://www.capterra.co.uk/directory/10035/clinical-trial-management/software) - [Content Management Systems](https://www.capterra.co.uk/directory/10007/content-management/software) ## Alternatives 1. 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As a reviewer, the exact text in a substantiating reference to a claims made in documents are shown, saving time looking for exactly the right text in a reference. It is intuitive to use, if have experience using other review and approval systems. It is reliable and doesn't crash like other systems. In 2 years I have never needed to call their Support team. It can handle different media types for review, such as pdf, video, etc very well, better than predecessor systems. > > **Cons**: As a job creator, it takes time linking references to a document, unless you like repetitive tasks. If you upload a new amended version after 1st review of a document, it can loose the linked references. Which if its a 10 page document with 30 references is frustrating. There is a copy references, button, which does take the references into a new document, but it can drop links to which text the references are substantiating. As a reviewer, it has no Cons. > > Overall, its probably the best system I have used for document management. Veeva have thought of everything. You can pay less for other systems, but on the surface they seem to do the same, but when you start using them, the finer details and features are lacking with other systems. Stability is also very good. It doesn't freeze when managing large documents. It doesn't crash. This might sound basic, but other systems freeze and crash on a weekly basis, wasting time. I have used 4 of these systems at large international pharmaceutical companies, and this is my preferred system. ----- ### "A powerful tool for businesses" — 5.0/5 > **Annalisa** | *26 August 2024* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: It has many functionalities and menus and the ability to filter your search effectively > > **Cons**: The RIM (Record information management) structure is cumbersome to me: the interplay between an event, a submission, a regulatory objective and an application is complicate > > Positive but there are elements which could be improved ----- ### "Best EDMS for clinical trials" — 5.0/5 > **Steve** | *21 December 2021* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Collaborative reviews and approval workflows are essential for the production of our documents. Audit trail. Security. > > **Cons**: Time out feature means having to log in repeatedly during a review. IE not supported. ----- ### "The pharma-grade content management must have." — 4.0/5 > **Tim** | *10 July 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Vault was made for our industry. I like that integrated audit logs as well as GxP compliant. Controlled documents, such as batch records and labels are easier to manage than ever. > > **Cons**: It’s not expensive, and admittedly had a steep learning curve for non-regulatory or seasonal professionals. > > We simplified document workflows, were audit-ready, and shortened the approval cycle, something essential for maintaining compliance and progress in our pharmaceutical pipeline. ----- ### "A good choice for life science" — 4.0/5 > **marco** | *9 November 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: You can model complex processes (change control, deviations, labeling, regulatory submissions) without custom code, keeping upgrades straightforward. > > **Cons**: If content is poorly tagged, search efficacy drops. Automated classification is improving but still requires process discipline. > > Overall experience Veeva Vault is a strong choice for organizations operating under strict Life Sciences regulations that need a unified, validated platform for content and quality processes. Its biggest strengths are compliance readiness and configurable workflows. Conversely, projects that under-resource configuration often face usability issues and disappointing search/results. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/173465/veeva-vault?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173465/veeva-vault) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | ----- ## Structured Data