--- description: Discover the benefits and disadvantages of Feedier. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Feedier Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Feedier](/software/173387/feedier) # Feedier Canonical: https://www.capterra.co.uk/software/173387/feedier Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173387/feedier?page=2) > Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions > > Verdict: Rated **4.7/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 121 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Alkaweb - **Location**: Lille, France - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: MAIN MODULES : Interactive survey builder Feedback data importer 6 channels (widget, emails, SMS, etc.) Custom fields Journey mapping Visual analytics Custom reports Text analysis Geo report Feedback assignment Actions automation Access management ADD-ON : Custom API integration Team clusters - **Target Audience**: Self Employed, 2–10, 11–50, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Albania, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany and 31 more ## Features - Activity Dashboard - Alerts/Notifications - CES Survey Structure - CSAT Survey Structure - Communication Management - Complaint Monitoring - Continuous Feedback - Customer Experience Management - Customer Segmentation - Customisable Forms - Customisable Questions - Customisable Templates - Dashboard - Data Import/Export - Email Management - Email Marketing - Engagement Tracking - Feedback Management - Multi-Language - NPS Survey Structure - Offline Response Collection - Progress Tracking - Question Branching - Question Library - Reporting/Analytics - SMS Messaging - Sentiment Analysis - Skip Logic - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customisation - Visual Analytics ## Integrations (4 total) - HubSpot CRM - Slack - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software) - [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [360 Degree Feedback Software](https://www.capterra.co.uk/directory/30666/360-degree-feedback/software) ## Alternatives 1. [Survicate](https://www.capterra.co.uk/software/132914/survicate) — 4.6/5 (99 reviews) 2. [SurveySparrow](https://www.capterra.co.uk/software/168823/surveysparrow) — 4.4/5 (121 reviews) 3. [Sogolytics](https://www.capterra.co.uk/software/127957/sogosurvey) — 4.7/5 (730 reviews) 4. [XM for Customer Experience](https://www.capterra.co.uk/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 5. [CustomerHero](https://www.capterra.co.uk/software/153472/startquestion) — 4.9/5 (175 reviews) ## Reviews ### "The surveys are easy to create and look super stylish" — 5.0/5 > **Sarah** | *3 April 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I used to dread creating customer feedback surveys but Feedier has made them easy for me to make and the user experience is seamless. I've had great feedback as a result and it's really taken the hassle out of the whole process. Recently I asked for help duplicating a survey and got help straight away. Really pleased I invested in this. > > **Cons**: There really isn't anything I don't like about Feedier. ----- ### "There is no better way to get feedback" — 5.0/5 > **Manuel** | *23 July 2019* | Photography | Recommendation rating: 10.0/10 > > **Pros**: If your business relies on customer feedback, then you need Feedier. This is the funniest and better way to ensure your customers send you feedback about a service or product. You can reward your customers and provide a gamified experience. > > **Cons**: There is nothing wrong with this platform, they even have a free tier\! ----- ### "Decent feedback product" — 3.0/5 > **Sanket** | *30 April 2019* | Internet | Recommendation rating: 5.0/10 > > **Pros**: 1. Ease of use/high usability 2. Many times the product runs into bugs or becomes unresponsive 3. Super product at the price they offer it at 4. Integration with zapier and CRM, webhooks - a lot of advanced features here 5. Conditional based questioning and rewards engagement > > **Cons**: 1. Support is decent, they keep sending automated "usage" and "can we help you" emails, but take a long time to respond to actual queries/bugs 2. UI-wise the product can change by leaps and bounds, it does what it is supposed to; but as site owner, I would love much, much better UI 3. More customization - very basic customization available, need much more if 2. can't be solved > > We wanted a product which can help us gauge user feedback on our product, and it is very good for the price and features on offer. Support can improve a lot as a lot of bugs and queries are left unanswered even after repeated follow ups. Heavy advanced integrations and features clearly distinguish this product from others. Well done y'all\! ----- ### "Fancy looking feedback surveys to engage, give and receive\! Love it\!\!" — 5.0/5 > **Ramon** | *20 July 2018* | Recommendation rating: 9.0/10 > > **Pros**: - Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -\> just click and choose > > **Cons**: - For some clients, the playful look and feel of the surveys are phenomenal, for others they may be a bit too fancy. I would like to have different templates with cleaner and more professional versions. - It would be great to have the ability to disable unnecessary extra information like "last question" and "you're the fastest respondent". - Furthermore, I like to display the ratings and the answers to the feedback surveys on my website in a comprehensive but clean way. At the moment it is only possible to display the overall rating. I've heard that they are working on each of this cons. After implementation this software will be perfect for my needs\!\! > > \- Receive feedback regarding courses and events -\> Improve our services - Give rewards and let the customer feel well and connected with our brand -\> Increase sales - Receive ratings, testimonals and social media engagement -\> Raise brand awareness - Do everything in one tool -\> Save time and money ----- ### "Excellent Leading Edge Platform for Getting Feedback" — 4.0/5 > **Ed** | *6 September 2018* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I think it's important that you get feedback from new products that people have paid for. This feedback gives you an immediate reality check on whether you've hit the mark or not. Of course that assumes you are measuring what matters most to the customer. Feedier makes it easy to set up any questions you want. > > **Cons**: Im wanting more integration with my other platforms. For example, I want to be able to have a WordPress widget that will rotate my testimonials on a page. I want to be able to tag those testimonials and have the widget only display testimonials with a certain tag so they are pertinent to the topic. That said, I also want to direct the person to write testimonials that appeal to a theme. Right now I cant do that. For example I want to be able to have a question that says "What is different in your life now that you are using X product-service?" and I might want a question like "What would you tell someone who is on the fence about X product-service?" the answer to these are unique and would be used in only in the appropriate page on my website depending on the "proof" Im trying to convey. > > They are very personable. They are working hard to make it a great platform. They are willing to hear feedback. And so far they seem intent on sticking with it to make it the "go to" platform for feedback. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/173387/feedier?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/173387/feedier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data