--- description: Discover the benefits and disadvantages of OpenTable. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.co.uk/software/17313/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.capterra.co.uk/software/17313/opentable-for-restaurants?page=2) > The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1318 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1318 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Customer Database - Customer Support - Email Reminders - Group Reservations - Inventory Management - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Booking - Online Ordering - Online Payments - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Promotions Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Rewards Management - SMS Messaging - Social Promotion - Table Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software) - [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software) - [Waitlist Software](https://www.capterra.co.uk/directory/31495/waitlist/software) - [Restaurant Management Software](https://www.capterra.co.uk/directory/20026/restaurant-management/software) - [Food Delivery Software](https://www.capterra.co.uk/directory/30861/food-delivery/software) ## Alternatives 1. [Booqable](https://www.capterra.co.uk/software/138689/booqable) — 4.8/5 (1134 reviews) 2. [Now Book It](https://www.capterra.co.uk/software/220182/now-book-it) — 4.9/5 (87 reviews) 3. [Mindbody](https://www.capterra.co.uk/software/40229/mindbody) — 4.0/5 (2988 reviews) 4. [Semper](https://www.capterra.co.uk/software/164816/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.capterra.co.uk/software/197473/spoton-restaurant) — 4.2/5 (369 reviews) ## Reviews ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15 October 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Cons**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "Great as a secondary platform" — 5.0/5 > **Ilaria** | *22 November 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. > > **Cons**: OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. > > From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. ----- ### "Does the hardwork for you\!" — 4.0/5 > **Will** | *12 January 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis. > > **Cons**: I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis. > > Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too\! ----- ### "Date night made easy" — 5.0/5 > **Emma** | *3 September 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Makes finding and booking a restaurant so easy and straight forward > > **Cons**: In some areas open table isn’t as adopted, for example going aboard it would be super useful but not always a lot of restaurants are registered ----- ### "Classic Easy Booking" — 5.0/5 > **Rod** | *3 September 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and speed of booking a reservation. > > **Cons**: It’s another app of many and not all restaurants use it. > > Pleasurable and straight forward booking. ----- Page: 1 / 54\ Next: [Next page](https://www.capterra.co.uk/software/17313/opentable-for-restaurants?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/17313/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data