Average Ratings
-
Overall4.9 /5
-
Ease of Use4.9 /5
-
Customer Service4.9 /5
About Nowsta
Cloud-based workforce management solution that enables businesses to schedule staff shifts, track work hours, process payroll and more.
Learn more about NowstaShowing 108 reviews
Cameron G.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/03/2021
"A world of difference, leagues beyond the next in line."
Comments: The employees can see exactly how lucrative shifts are, and easily sign up for shifts. Requesting staff is so simple, and scheduling them is even simpler. I can't say enough good things about the ease of access.
Pros: The accessibility is so optimized, it takes only two minutes to get someone up to speed on how to use it. The metrics it tracks, and volume of information readily available to both employees and admins is second to none.
Cons: The live-update features occasionally don't work, and you'll need to reload to see changes. It's not a big issue, it's just that they occasionally do work, so you usually just need to refresh to make sure.
- Reviewer Source
- Reviewed on 02/03/2021
Larry F.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/11/2020
"Nowsta review"
Comments: A+
Pros: The Nowsta Team is remarkable and very willing to customize.
Cons: Nothing except we don’t have enough business now to use it to its fullest capacity.
- Reviewer Source
- Reviewed on 16/11/2020
Celeste M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/12/2020
"Great and easy App"
Comments:
Since using the Nowsta app its been a lot easier to book weekly jobs
Overall Great App to use for your company
Pros: Numerous things but the main thing is that employees can get paid 24 to 48 hours after they're shift is approved.
Cons: I didn't like that I couldn't send out a weekly timesheet, but later this was resolved and now we can send out a weekly timesheet.
- Reviewer Source
- Reviewed on 15/12/2020
Clark K.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/11/2020
"Staffing made simple"
Pros: Nowsta makes it so easy to staff events! The platform is very user intuitive and it's easy to know when someone accepts vs declines a shift. The rating system is very helpful, the time and attendance tracker makes life so much easier, and not to mention the Nowsta team always is incredibly friendly, helpful and responds to messages right away.
Cons: I wish there was a message history of all the announcements I send staff - whether a text or email it would be nice to have a history as a reference or to copy and paste from.
- Reviewer Source
- Reviewed on 11/11/2020
Albert A.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/05/2020
"Efficiency Is the Key"
Comments: I like the feature to sync my Google calendar, this keeps me up to date on certain reminders. Also the feature to pull up past jobs assist my staff in reminders on repeat clients. We periodically update our Uniform requirements through the app so our staff will be aware of any changes. All around efficient for the company!
Pros: My staff and I love using this app! I enjoy the option to send out a message to all staff and them being able to get it instantly. I appreciate the Geo-Clock in feature also, this keeps my staff on task when we work events. They can see how many hours worked and can calculate their paychecks with ease.
Cons: All features are pretty seamless, maybe an option to take a picture in the app. My staff has reported that they can't clock in periodically due to low signal, but maybe that is a phone carrier issue.
- Reviewer Source
- Reviewed on 18/05/2020
Juan thomas G.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/04/2021
"Very well built product. The Apple of the staffing software companies."
Pros:
The product is overall very clear, clever, and clean. Easy to understand, with a very well-designed interface.
In regards to engineering and practices, the product is very well built: Fast, minimal, real-time, responsive, aesthetically pleasing, and easy to use.
Is very easy and intuitive to navigate through the interface, schedule, input data, and integrate with other devices. Good ecosystem.
Cons: We would like to see a more ATS-oriented software, where applicants could input their own information from a web portal or an external device (such as an iPad i.e.), cutting times on data inputs, and more comprehensive applicant/worker profiles, where you could store documents and paperwork related to that individual (such as tax paperwork i.e.).
- Reviewer Source
- Reviewed on 20/04/2021
Alin M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/11/2020
"Nowsta is awesome!"
Comments: Our experience with the software, the Nowsta team and our implementation a few years ago has been nothing short of an excellent!
Pros: I love that Nowsta provides an easy-to-use platform for both employers and employees. The feature to text requests and updates to employees is fast and makes for a more efficient scheduling process.
Cons: I don't like the new multi-page listing of employees to pick from when doing scheduling.
- Reviewer Source
- Reviewed on 04/11/2020
Stacey H.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer SupportUnrated
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/05/2020
"Organized Staffing"
Comments: Nowsta has made scheduling and payroll so much easier to deal with. I don't have to hunt down staff to make sure they have their schedule, because they sign up for their shifts. I don't have to decipher time cards that have written in messages or double punches that overwrite each other. So much easier to deal with!
Pros: Since switching to Nowsta, it has become so much easier to keep staff organized and get them scheduled. The rating system also helps managers communicate about individual staff members whom may need a little extra training, or who really deserve a pat on the back. Keeping track of hours at mulitple sites is also a great asset. I really appreciate having this software available for us to use.
Cons: When an event cancels or postpones, it is difficult to remove it from the system. I've had the software reinstate staff when I went through and deleted them. I believe the administrator has brought this to your attention.
- Reviewer Source
- Reviewed on 15/05/2020
Ivy M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 09/10/2019
"Reports are perfect!"
Comments: Simplified the process for us so much
Pros: I love the Payroll reports, it may be simple to everyone else but I used to spend my Sundays adding up hours for each event and different rate for all my staff. Also the remote clock in at events is perfect.
Cons: Every once in a while my staff flakes on hitting the "done" button and it won't clock them in or out
- Reviewer Source
- Reviewed on 09/10/2019
Matt P.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/08/2019
"Great product!"
Pros: The team at Nowsta is always updating and improving their software and they listen to the needs of their customers.
Cons: Access to one aspect of the feedback on staff is not as intuitive and streamlined as it could be.
- Reviewer Source
- Reviewed on 19/08/2019
Camille Y.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/09/2019
"Nowsta is a breeze!"
Comments: So far so good! Its been great and easy to use. I highly recommend.
Pros: This software is easy to use and fast! I can update a schedule and the employee is instantly notified by text and email! It's so efficient and effective. I love it - it has really had things faster on the scheduling end.
Cons: No cons yet - I have found everything very easy to use!
- Reviewer Source
- Reviewed on 11/09/2019
Fernando L.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer SupportUnrated
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/01/2019
"Staffing = Nowsta"
Comments: I can staff my events from anywhere. I can use my phone, laptop, and tablet to get things done fast and easy.
Pros: Love that it's easy to use and has a super clean layout to it. Anyone can use it!
Cons: I don't think I have any cons at the moment. The Nowsta team has been very helpful and understanding with our business' needs.
- Reviewer Source
- Reviewed on 08/01/2019
Emily R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/08/2019
"Game Changer"
Comments: Nowsta has helped us to realize our true labor costs at events as well as cut my time in half dealing with staffing. It has been a great experience from the get go & it has made my life so much easier!
Pros: My favorite thing about Nowsta is how easy it is to use. It took almost no time at all to figure it out & start using it.
Cons: The only con I have come across (& I ended up finding a solution to) was that I could not connect an address to a client. We do a lot of in home private events for repeat clients & it would have been helpful to be able to click on a clients name & have their address automatically populate.
- Reviewer Source
- Reviewed on 01/08/2019
Matthew R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/03/2020
"NOWSTA IS THE BEST!!!!!!!"
Comments: To put in short without being overly dramatic, Nowsta is one of the main reasons why Modern Event Staffing sees the success it does today!
Pros: How it has helped me take my company to the next level through ease of use, organization and every aspect of the application!
Cons: Have not found any aspect of the application that has not been useful!
- Reviewer Source
- Reviewed on 12/03/2020
Kevin D.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/12/2020
"Great asset for our business."
Comments: Great! I have recommended the software to other industry leaders.
Pros: I enjoyed the features that made it easier to shuffle staff around between events from the sorted event screen.
Cons: The small glitches, that have progressively cleared up very well over the course of us using it.
- Reviewer Source
- Reviewed on 18/12/2020
Cameron D.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/03/2020
"We switched to Nowsta and you should too"
Comments: This software has been a gamechanger for our organization.
Pros: The ease of use has been the key factor amongst our team. Getting notifications immediately via their app has provided us a much higher success rate in booking teams for our events. The ability to 'clock in' within a certain proximity to the event space is a wonderful feature for us too.
Cons: Lack of integration with google calendars if you're an admin. Works perfectly if you're an employee booking gigs, just not for admins, as of now.
- Reviewer Source
- Reviewed on 02/03/2020
Randi L.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/07/2019
"Life saver"
Comments: I've enjoyed using Nowsta. It's made staffing so much less frustrating.
Pros: I love the ease of use. That you know at a glance how your event staffing is going.
Cons: Ther only thing I don't like is that you are not able to actually delete a staffer. Or flag them to keep them separate, all you can do is archive them.
- Reviewer Source
- Reviewed on 23/07/2019
Nicole M.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer SupportUnrated
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/04/2020
"Simple Software!"
Pros: Very easy to navigate the website and schedule/assign shifts. I appreciate the daily and weekly summaries to track shift fulfillment, as well.
Cons: I wish there was a way to copy events from day-to-day to save time inputing (example: assign an employee 9-5pm Monday-Friday).
- Reviewer Source
- Reviewed on 21/04/2020
Erinne O.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/07/2019
"Love using Nowsta"
Comments: Good! Easy to use
Pros: Easy staffing and notifications to the staff
Cons: Pulls wrong time some time, confusion with addresses
- Reviewer Source
- Reviewed on 16/07/2019
Rj M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/04/2021
"Great Software"
Comments: Top notch
Pros: All of the features and how easy it is to setup
Cons: It would be awesome if there was a way to automatically calculate travel pay for employees.
- Reviewer Source
- Reviewed on 15/04/2021
Amanda Z.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/07/2018
"This app has been game changing for how we communicate with staff."
Pros: I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.
Cons: The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.
- Reviewer Source
- Reviewed on 20/07/2018
Michael C.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/07/2019
"Game changer"
Comments: Great! From when we were first introduced to Nowsta through now, it has been a GREAT experience.
Pros: The Nowsta software provides such an easy way to communicate with staff. Scheduling offsite events is about communication. Nowsta provides a platform where everyone can speak the same language when scheduling or receiving a schedule.
Cons: Hard to think about what I don't like. As soon as there is something that seems off the engineers are on it
- Reviewer Source
- Reviewed on 15/07/2019
Sarah P.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/03/2020
"Smooth Transition and easy to use!"
Comments: From the initial conversation, to the implementation, I have been fully on board! I'm excited to know they are constantly working on how to make the software as useful as possible and I'm not sure how our company went so long with out it!
Pros:
This software is so user friendly! We have a VERY wide range of employees that range from savvy to beginner in the tech department. The transition to this app/website was seamless for everyone involved. I love how you can compartmentalize almost every aspect of information on both the administrative side as well as the user side. It takes me less than 1 minute to create an event, and about the same for our employees to choose whether or not they are able to work. It's great from start to finish!
I also love that employees can choose how they receive notifications. Very customizable to how they use their phones.
Cons: The biggest thing I wish this software had was an app from the admin side. Although the browser is esthetically pleasing, I would like to get push notifications as the administrator.
- Reviewer Source
- Reviewed on 04/03/2020
Melissa C.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/08/2019
"Nowsta truly transformed our catering companies staffing operations!"
Comments: Nowsta has eliminated our need for paper/hand written shift times, confusion over who was at what event and for how long, wondering what was the pay for that particular shift and the need to spend countless hours calculating every employees hours/pay come payroll time. Most of all, Nowsta has connected all our employees and with the app, given each the convenance of handheld information. Oh, and Nowsta integrates with our catering software Caterease which was our biggest selling point because we only have to enter event information once and it is transferred over to Nowsta with all the details needed for the employees. From a Caterers view point, I do not think there is anything else out there that can come close to Nowsta for us. So happy we made the move to Nowsta and there's no turning back!
Pros: From an Admin stand point, I love how Nowsta is so easy to edit; staff information, times, position costs, literally everything! I love the availability checks that can go out as whatever I want, they do not have to be attached to an event. I love the multiple ways that I can inform my staff of shifts available via shifts requests and publishing to a first come first serve deal. It's so easy to make announcements to staff members who are scheduled for event shifts. Staff members get notified instantly of any event changes. I can set preferences to where I receive emails every time a staff member accepts/declines a shift, when new events are entered into Nowsta (we have the Caterease interface), when staff members do not clock into their shifts on time and so on. I could go on and on... From an employees stand point, Nowsta gives me all the information that I need for an event. Its linked with Google Maps and with one click, I get GPS directions to my event. I can get notifications of upcoming events I am scheduled for. I clock in and out with my phone, no company timeclock box needed. I can easily add breaks to my shift. I can clock into an unscheduled shift, like for kitchen/office staff members who work daily yet do not have schedule kitchen or office hours. It is soooo easy! Makes everything soooo easy!! Hands down the BEST Customer service crew I have ever worked with! I love chatting with them even tho I try not to have to. :)
Cons: The only thing at the moment that I wish Nowsta could do is have flat rate delivery options. I currently use normal staffing hours to calculate deliveries but they should be flat rates that do not affect employees hours but we make it work. Looking forward to the upgrade that includes flat rate fees.
- Reviewer Source
- Reviewed on 05/08/2019
Alisha S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 28/07/2018
"Overall, this program has been a lifesaver and has drastically improved our staffing process."
Pros: I have been using the software for over 2 years now and have seen it develop into the great product that it is today. What I like most is that the Nowsta team is dedicated to really understanding the needs of their end users and developing a system that is perfect for event industry professionals. We have been able to really cut down on overtime in every department, have a much higher response rate from staff who are receiving offers to work, and management is able to track hours and run payroll reports much more efficiently with this system in place. The many different levels of permissions allow me to customize what each person using the system is able to see and access in the system. My Sales team can see schedules, but not pay rates and are not able to adjust times/ shifts. Department head can see pay rates, and enter schedules, but are not able to create or remove another admin user. Event staff can not access the admin portal at all. There are many great features that this system has that several others on the market simply do not consider or offer, and I would highly recommend taking a look at it if you are not already a user.
Cons: As with any system that is still in development, there are still a few hick ups in the program. The Nowsta team works diligently to iron out the kinks but this causes the system to go down for unexpected periods of time and staff is unable to clock in/out.
- Reviewer Source
- Reviewed on 28/07/2018