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About ManageEngine Applications Manager

Ensure your mission-critical business applications meet end-user expectations with 360-degree monitoring from Applications Manager.

Learn more about ManageEngine Applications Manager

Pros:

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates.

Cons:

The tool may not provide enough support for monitoring microservices.

ManageEngine Applications Manager ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.6

Likelihood to recommend

9.3/ 10

ManageEngine Applications Manager has an overall rating of 4.7 out of 5 stars based on 163 user reviews on Capterra.

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Filter reviews (163)

Purushottam
Purushottam
Head IT Operations in India
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Manage Engine -APM Review

4.0 2 months ago New

Comments: Good,can be better if the development team work on our inputs & incorporate changes as per users

Pros:

Its ability to track multiple scenarios of monitoring & its capability to cater to any application & use case once explained properly to the support team & development team

Cons:

Its still unable to create business dependency mapping through discovery even after creating admin credentials

Himanshu
Himanshu
Assistant Manager in India
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool for Server and Application Monitoring along with resource management.

5.0 last year

Comments: It is good and still going on.

Pros:

I would like to start with the support we get from ManageEngine support team regarding application manager or other products we use in our organization. In context of Manage Engine Application manager we like it ease of deployment, configuration of required monitoring of application and server. Availability of reports, regular updates and ease of use.

Cons:

We have used it up to our requirements and didn't find anything specifically which require improvement. Certain things like interface can be improved within some module in tools.

Pooja
Admin in US
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Application's Manager Feedback

3.0 6 months ago

Comments: 1. Overall, Tool is Good and have all the needed features.
2. Monitor overview describe the current status well.
3. Email alerts help to identify the issue quickly.
4. Weekly and Monthly reports are useful.
5. MS SQL DB creation/deletion alert help us a lot.

Pros:

I like the support provided by AppManger support team. Very quick and clear.

Cons:

Limited license and hence only admin can use GUI.

Michael
Systems Administrator IT Operations Management in Uganda
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Leveraging Applications Manager for full stack application performance observability

4.0 3 months ago

Comments: Applications Manager's full stack observability in a single plane simplifies monitoring by quickening incident response with their root cause analysis feature. With our distributed architecture for our business applications, Applications Manager was able to provide a single pane to view the different metrics and attribute status of the entire environment. Starting monitoring from the infrastructure servers where the applications are installed, you can review resource utilization, to the respective application technologies like databases where you can get notified immediately if a specific scheduled job fails to run, and the web apps and app servers, finally to the actual end user experience where you can confirm the service delivery to the end user through synthetic and transactional monitoring. Applications Manager provides all this visibility which brings application performance monitoring to the next level

Pros:

Support for the full stack monitoring and also readily available templates for different technologies which simplifies onboarding and monitoring. Transactional monitoring with APM Insight which fully monitors any activity going through your application and shares important insights and metrics which are a clear indicator of the application performance.

Cons:

Failure to support monitoring for ATM related attributes like cash trays details. We can easily monitor ATM availability but cannot pick up on details like tray jams, or empty trays.

Alternatives Considered: Server & Application Monitor, Dynatrace and AppDynamics

Reasons for Switching to ManageEngine Applications Manager: Applications Manager provided a greater feature set at a lower price range when compared with all the competition.

Andrés
SYSADMIN in Ecuador
Financial Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

APM Insight

4.0 3 months ago

Comments: It has help with server monitoring a lot.

Pros:

It has alot of opcion of monitoring for IBM db2.

Cons:

It doesn´t have support for c# and that is a problem for us.

Ruben
System Administrator in Chile
Telecommunications, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Trust and Security of the State of the Service Platform

5.0 last year

Comments: The trust, security and support that ManageEngine has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

Pros:

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates.

Cons:

The configuration of the different components to achieve traceability of the service from the Infrastructure to end users

Alternatives Considered: Centreon and SolarWinds Service Desk

Reasons for Switching to ManageEngine Applications Manager: We needed to have a tool that would give us visibility into the status of our services and the end user experience.

Rahul
IT admin in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ManageEngine offers excellent observability features for an affordable price

5.0 2 months ago New

Comments: One of the main reasons we chose ManageEngine Applications Manager is due to its ease of use and the range of features offered at a fraction of the price. We had a smooth onboadring process and even when we had difficulties operating the product, the assistance by the technical team was truly exceptional.

Pros:

Our primary focus is IT infrastructure monitoring, particularly database, server and application performance monitoring. APM capabities, distributed tracing, and database monitoring is extensive with granular level insights. With ManageEngine Applications Manager, we were able to overcome our challenges with visibility and issue management. The intelligent alerts and RCA provided the means to reduce the MTTI and MTTR significantly. Applications Manager also has something called forecast reports and anomaly detection, which helps us forecast the possible resource/performance bottlenecks that may occur. That helped us pre-empt a lot of issue that could have costed us our business.

Cons:

The reports need to be enhanced. To get advanced analytics, we need to integrate with Analytics Plus. The UI lacks color and aesthetic, that can be improved as well. AIOps is limited.

Juan
Sys admin in US
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

This tool is an absolute game-changer, and I'm thrilled to share my positive experience with it.

5.0 2 months ago New

Comments: We can confidently say that Applications Manager has completely transformed the way we manage our systems and applications. This tool is an absolute game-changer, and I'm thrilled to share my positive experience with it.

Pros:

Infrastructure monitoring, Digital Experience Monitoring, Overall best tool for monitoring in the entire market of the monitoring tools.

Cons:

no dislikes of the product after the recent upgrade

Emilio
Technique in Guatemala
Banking, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Great tool for comprehensive application monitoring

5.0 last week New

Comments: Overall, the experience with ManageEngine Applications Manager has been very positive. It has enhanced our ability to monitor and manage the performance of our applications and servers.

Pros:

Comprehensive visibility: It provides a complete view of our entire IT infrastructure, allowing us to quickly identify and resolve performance issues.

Cons:

Documentation: The documentation is comprehensive, but it can be kind of difficult to search, specially for new users.

Trevon
Owner in US
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

10 stars give it a try

5.0 2 months ago New

Comments: I love it I have learned a lot I never thought I’d ever get from a computer screen

Pros:

They had me covered if I missed anything

Cons:

I wish it was an app that played back like a e -book

Mahammad Shakeer
Senior IT Consultant in United Arab Emirates
Judiciary, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Magical Monitoring Capabilities & AI powered features

4.0 11 months ago

Comments: We are using this tool past 10 years and i can see there was good enhancement and new feature and other new AI features in roadmaps.

Pros:

customization options is one of the best I have seen ! also Design, user friendly, monitoring process & integration

Cons:

Application Performance monitoring area need to be improve

Alternatives Considered: Web Performance Monitor

Ganesh
SYSTEM ADMINISTRATOR in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Centralized Hub for Application Management

5.0 10 months ago

Pros:

We found ManageEngine Applications Manager's thorough monitoring features highly valuable. Its intuitive interface simplified navigation, while customizable alerts kept us informed of potential issues. With detailed insights into application performance, troubleshooting became swift and efficient, aiding in timely issue resolution.

Cons:

I didn't encounter any significant drawbacks while using ManageEngine Applications Manager.

Surajit
Engineer in India
Information Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

In the Drivers seat with precision using Applications Manager

5.0 12 months ago

Comments: great product in terms of monitoring capabilities ensuring good customer support

Pros:

the agentless monitoring approach minimizes resource overhead on monitored systems, ensuring efficient performance without additional software installations

Cons:

while the tool provides reporting features users may find difficulties on reporting

Ryan
DBA manager in Taiwan
Financial Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Must-Have tool for IT Teams

5.0 5 months ago

Comments: We receive timely notifications about potential issues, allowing us to address them before they impact our users."

Pros:

The tool scales well with growing IT infrastructure, making it suitable for businesses of all sizes.

Cons:

Difficulties integrating with other tools and platforms, potentially causing disruptions in workflows.

rick
Sr. Systems Engineer in US
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Overall best product in the market for monitoring with great support team

5.0 9 months ago

Comments: Overall best product in the market for monitoring with great support team

Pros:

All the monitoring requirements are fulfilled by APM

Cons:

no dislikes about the product in the recent times

Anaswara
Senior Product Engineer in India
Airlines/Aviation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very useful product for monitoring our entire organizational requirement.

5.0 8 months ago

Comments: Very useful product for monitoring our entire organizational requirement. It help us for monitoring Servers/Jboss/URL with best in class support.

Cons:

No dislikes after the recent product upgrade.

Oscar
Network Engineer in Mexico
Machinery, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful monitoring tool with informative support

5.0 10 months ago

Comments: Powerful monitoring tool with informative support and highly important product features, best product i the market for monitoring infrastructure

Pros:

Powerful monitoring tool with informative support and highly important product features

Cons:

no dislike sof the product after upgrade

Joe
IT Manager in US
Entertainment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Unleashing the Potential of ManageEngine Applications Manager

5.0 last year

Comments: ManageEngine Applications Manager's user-friendly dashboard makes it easy for our team to monitor the health of our applications in real-time. The intuitive interface has reduced the learning curve, allowing us to get up and running quickly.

Pros:

ManageEngine Applications Manager excels at pinpointing the root cause of issues, saving us valuable troubleshooting time

Cons:

Integrating with some third-party applications can be a bit tricky and might require additional support.

David
Sr Tech Engineer in US
Shipbuilding, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

If you can ping it you can use Application Manager

4.0 7 months ago

Comments: I am the one in charge of it for all of our alerts

Pros:

Adding devices and configuring generic alarms about the health of servers and processes is generally straightforward. Support is fantastic if you have an issue. You can email or chat with them to get help.

Cons:

Implementing scripts when an alarm occurs is kind of a pain. You install the script on the remote host for Linux hosts, and then the Application Manager will call if there is an alarm; for Windows hosts, it's super easy to restart services or applications or execute the script.

Yury
System Administrator in Belarus
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Universal solution for medium-sized businesses

5.0 11 months ago

Comments: Providing reports on the company's equipment, installed software, etc;
Remote assistance to employees using internal functions of the platform;
Supports endpoint security through the ability to install security patches;
Remote program update.

Pros:

- The product has a user-friendly management console, which makes it easy to operate. - The product has functionality that meets our requirements. - Fast and quality support. - We think the product has a reasonable price for the features it offers.

Cons:

Some settings are not obvious and require more time to figure out.

Alternatives Considered: Scalefusion and Workspace ONE

Switched From: Scalefusion and Workspace ONE

Manoj
System Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Manage Engine Application Manager Feedback

5.0 last year

Pros:

simple, reliable and stability for managing and monitoring multiple servers in the single dashboard

Cons:

need to include server hardware information's.

Bobby
Deputy CIO in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Boosting Application Performance with ManageEngine Applications Manager

5.0 last year

Comments: Applications Manager has simplified our capacity planning by providing historical performance data and trend analysis. This has enabled us to make informed decisions about resource allocation and scaling.

Pros:

We can easily access historical data for trend analysis and capacity planning.

Cons:

The alerting system, while functional, lacks some advanced customization options for alert thresholds and notifications.

Dario
IT Operation Manager in Italy
Insurance, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Exceptional monitoring tool with well experinced support team and user friendly UI

5.0 last year

Comments: Exceptional monitoring tool with well experinced support team and user friendly UI. APM has made our work much easier with the tool we are overall very happy with its performance

Pros:

Proactive monitring, server monitoring, report generation, threshold configuration, bulk import

Cons:

no dislikes about the product after recent upgrade, no bugs noted

Laura
Marketing - Designer in Spain
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

ManageEngine Applications Manager helps me keep an eye on my applications' performance easily and efficiently.

4.0 4 months ago

Pros:

The software provides comprehensive monitoring and has a user-friendly interface.

Cons:

It can be a bit overwhelming with the amount of features available, requiring time to fully master.

Greg
Sr System Administrator in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Enhanced Performance and Reduced Downtime using Applications Manager

5.0 6 months ago

Comments: The tool receives regular updates with new features and improvements. This ongoing development ensures that we always have access to the latest functionalities and enhancements.

Pros:

The tool supports a variety of environments, including virtual, cloud, and hybrid setups.

Cons:

Documentation can be inadequate or unclear, complicating troubleshooting and feature utilization.