--- description: Discover the benefits and disadvantages of net2phone. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: net2phone Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [net2phone](/software/170370/hosted-pbx) # net2phone Canonical: https://www.capterra.co.uk/software/170370/hosted-pbx Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/170370/hosted-pbx?page=2) > Net2phone is growing unified communications provider helping businesses drive smarter conversations to grow businesses. > > Verdict: Rated **3.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses net2phone? net2phone empowers B2B and B2C mid-market to enterprise level companies needing communication tools for 10+ users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 21 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Net2Phone - **Location**: Newark, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$18.99 - **Pricing Details**: Contact for pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish - **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, Spain, United States, Uruguay ## Features - Alerts/Notifications - Call Monitoring - Call Recording - Call Routing - Call Screening - Conferencing - Contact Management - File Sharing - IVR - Mobile Access - Multi-User Collaboration - PBX - Ring Groups - SIP Trunking - Virtual Extensions - Voice Mail ## Integrations (1 total) - Slack ## Support Options - Phone Support ## Category - [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software) ## Related Categories - [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software) ## Alternatives 1. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews) 2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) 3. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (11047 reviews) 5. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (918 reviews) ## Reviews ### "Support team is great, product is not" — 1.0/5 > **Anonymous User** | *19 November 2025* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: The sales person and support people were quick to respond and made it simple to set up. They also did a great job at training us. > > **Cons**: The system itself was clunky, difficult to customize, did not allow my assistant to be signed in at the same time as myself, and I was constantly having to ask the support team to fix issues. ----- ### "Cheapest and Simpliest" — 4.0/5 > **Daniel** | *24 August 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Price is so cheap and the quality is so good, its hard to find fault plus they have the best SMS in the game. > > **Cons**: They have no team collaboration and they also have no desktop app, only used in web browser. Won't replace 8x8 or Nextiva for collaboration. > > Very high sound quality nothing compares at the price. ----- ### "net2phone has and does what it takes" — 5.0/5 > **Jerry** | *24 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Imperative features that a cloud hosted IP PBX must have. Price is right in the mix, not only for the handsets, but for the service and support to boot\! Relative ease of configuration and deployment. Once system is operational MACs to call flow, team member, AA features is a breeze. > > **Cons**: Mostly due to learning curve along with UI configuration differences from other on-prem and cloud hosted systems, major changes to Auto Attendant and Call Routing can prove challenging. > > Simple, effective Business Cloud hosted IP PBX system with all the features a small/ medium business needs has proven second to none with all sizes of my clients. ----- ### "Review - 9.2.21" — 4.0/5 > **John** | *2 September 2021* | Construction | Recommendation rating: 3.0/10 > > **Pros**: Good audio quality, when I've had to call customer service they were helpful > > **Cons**: It's extremely confusing/frustrating when we have to set up new phones. The user portal is not user friendly at all. > > We've thought about leaving it multiple times because of the cons listed above. However, it is one of the most budget friendly options which is important to a small business like ours. ----- ### "Good value, good support, good company" — 4.0/5 > **Scott** | *14 September 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: For a simple cloud UC system, and SIP trunks for your traditional PBX or Teams, Net2Phone has a very good platform. > > **Cons**: Doesn't have a full collaboration suite built into their softphone like Ring Central, but it's priced appropriately and the softphone and mobile app work well for calls / texts, etc. > > I specifically appreciate their support when it comes to the challenges implementing SIP on various phone systems and networks. If you do this, you know it's not one size fits all, and you know you need the provider to step up to the table and work with you to get everything set properly and to troubleshoot and help resolve issues as they arise. Net2Phone has consistently done this. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/170370/hosted-pbx?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/170370/hosted-pbx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data