Leapsome Reviews

Leapsome is characterized by its simplicity and user-oriented design

Pros:

It's amazing how easy yet impactful it is to monitor employee performance and interact with individuals in you network.

Cons:

Up until now, everything has been smooth sailing and I haven't encountered any problems while using it.

Leapsome gave us a way to hold 360s that worked with our unique company structure

Comments: Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros:

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons:

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Alternatives Considered: Lattice, Impraise and Small Improvements

Reasons for Switching to Leapsome: What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision!

Leapsome - Perhaps too open ended?

Comments: Leapsome has a very high variety of features, and we needed a software that has a few things
1. Employee feedback and reviews
2. Employee and business goals
3. Employee learning development It does a large variety of things, and does them mostly well, but it is clear that a lot of the software is not very well thought out which causes me problems, as the admin. I am often left struggling to explain why something is one way, or why I can't do something I think seems obvious. Once you decide how to set it up and use it as you wish, it works quite well if you have an active admin. The company advertises the software as open-ended and to be used as you wish, but this creates a problem as when you try to do things your way you often find you run into problems that the designers hadn't thought of.
Quite often I would try to do something one way, only to realise it wouldn't work for some odd reason and have to start back at square one. The customer support is very helpful when you do have a problem (and you probably will)

Pros:

1. It is good as an employee database, you can store a lot of data about your employees 2. Leapsome works well together, all of the different modules operate together. for example, instant feedback can be referred to in a 121 manager review. Competencies reviewed on a manager review can also be reviewed in instant feedback. 3. Once you have the goals set up, they work quite well numerically - parent goals can have a number of child goals below them, and the average percentage completion of the child goals makes up the parent goals. This works well if your goals are strictly numerical 4. The review system works well, once it is set up. You can automate it so that review cycles go out with managers reviewing their subordinates on their competencies, and employees reviewing each other etc.. This all works quite well together, and in a review you can see past instant feedback (which is the way to give feedback outside of a review cycle) 5. The customer service is very nice and helpful, and have helped me work through complex problems on numerous occasions In fact, the instant feedback feature is probably the most useful feature for us, despite it being the simplest.

Cons:

1. The 'learning' module leaves a lot to be desired. The due dates work weirdly, which is hard to explain if you have never used it but it's basically a non-feature - the due dates do not really work. The UI/UX of completing a learning 'path' (as they call it) is quite poor. It is very basic and the only real customisability you have is a rich text editor. That's it. There is no option to add a preview image for an article for example. The quizzes are very basic in the options you have - they must be multiple choice, and the answers must be text. All you can change is the amount of correct and incorrect answers. The 'tasks' are just a check-box. That's it. 2. Goals I wanted to set 8 different numerical goals for each employee at my company, which update weekly with their progress. We have the numerical data. But, the only way on Leapsome to update a goal is to do so manually - there is no API. So, I am forced to manually update all the goals every week (in the hundreds). This is a waste of my time but necessary

Leapsome - Great Features and Very Helpful

Pros:

First, I like that Leapsome easily integrates with other applications. Leapsome makes handling engagement surveys and also onboarding easy. It is also an amazing learning solution.

Cons:

I find all features of Leapsome amazing and no complaints.

A great evolving app for everything HR management.

Pros:

The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons:

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

Alternatives Considered: Lattice

Reasons for Switching to Leapsome: Price, customisation, sales process won us over.

Suitable and efficient for staff feedback

Comments: We have been using it for the entire company for 2 years now and the processes have been established and the workflow has been simplified.

Pros:

It is very easy to use. It is particularly useful for HR issues and all information and data are handled clearly. It has made our work in the company easier to document feedback with employees.

Cons:

It takes some getting used to at first if you're coming from another tool, but it really goes very quickly.

Run from this company

Pros:

Surveys, Reviews, and performance evaluations for tutors.

Cons:

Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

Good experience with leapsome

Comments: Very good to use ui easy to get everyone in especially using google sso function

Pros:

Easy to use ui and very good customization of survey options

Cons:

Free trial is too short to understand if its needed for your company or not

Really good for Employee evaluation and appraisals

Pros:

Tracks the progress, onboardings and employee development really good.

Cons:

I think it has very limited functions and can be improved

Useful Performance management tool

Pros:

I really like the user interface and the way things are set up in Leapsome

Cons:

can't think of anything negative, it does exactly what it's supposed to do

Contribute effectively to enhancing employee capabilities & transparently assessing performance

Comments: By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity.

Pros:

Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations.

Cons:

There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions.

A good tool to provide feedback, follow goals/OKRs and do performance reviews

Comments: Leapsome is a great tool to manage performance review and give feedbacks. We moved away from it to track the goal progress because it lacks a bit flexibility.

Pros:

As an user I really like the performance reviews and peer review. It allows you to make a complete auto-evaluation and give relevant feedback to your colleague.

Cons:

The open task section is kind of messy and not super intuitive.

good value for money

Comments: It's been a year now since we implemented Leapsome and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5* rating platform .

Pros:

The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed.

Cons:

UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them).

Alternatives Considered: Lattice and Bob

Reasons for Switching to Leapsome: Value for manue

A truly happy customer

Comments: We got into Leapsome from the Goal management angle. We are a Digital Commerce implementation agency; we use Objectives and Key Results (OKRs) and we need a tool to handle the multiple goals we define. We used another one before, which was then bought by a bigger company and shut down. We got really flustered about it, but it was truly a blessing in disguise, as it led us to switch to Leapsome. We found it *instantly* better than the previous platform, in absolutely ALL aspects. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement. It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. ALL features are useful, there are no "fillers" here. The team is fantastically helpful, the few times we had some questions or small issues, we got not only answers but actual solutions in no time.

Pros:

A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless.

Cons:

I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot.

Alternatives Considered: Quantive StrategyAI and Weekdone

Reasons for Choosing Leapsome: Atiim was bought by Workfront.

Running review cycles with Leapsome is much smoother than before – and now our employees are actual

Comments: We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes. The Leapsome team was consistently supportive throughout, and with their guidance we managed to transfer all our paperwork and processes into the system successfully. Reassuringly we could rely on a single contact person who was always there to help. Because the launch of our new performance review process using Leapsome was so helpful we’re now looking to use further features like Goals, Instant Feedback and 1-on-1 Meetings. We also plan to roll out the platform more widely, bringing it to our branches in other countries.

Pros:

Leapsome is easy to use and sophisticated with its capabilities. You can set up review cycles super quickly using their best-practice templates, and because it’s always clear to the review participants who is submitting answers and when, employees feel a lot more involved than they did under our previous system (which was one-sided and didn’t encourage reviewees to give much input). Now that employees have to do a self-assessment before receiving a review talk, our participation rate has shot up to 100%. The review answers themselves can be framed numerically or as text, which is great because it means we get a deeper understanding of both individual reviews and each review cycle as a whole. Unlike with our old system, Leapsome gives us a way to view the data in lots of different ways with their analytics features.

Cons:

To be honest, we didn’t encounter the cons we’d anticipated! Some felt reluctant to change our old HR system, which had been in place since around 2000, and as part of the HR team, I wondered if Leapsome would just overcomplicate a manual system I was familiar with. To our relief, it wasn’t difficult to use Leapsome at all! Our existing employees are very happy with the platform and all our new hires start using it with ease.

Review

Comments: Leapsome is a great tool. As an L&D team member, I use it a lot.
Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company.

Pros:

What I like the most is that Leapsome is very is to use. Whether for the Admins or the Employees.

Cons:

1- It's too tricky to create assessment forms in the learning paths - You should find an easier way. 2- All Learners should receive a notification when a learning path is updated

Great tool with diverse features that make employee engagement simple while requiring little admin

Comments: - Implementation was fast and simple with flexible onboarding sessions according to our needs.
- Always fast replies from customer support.
- Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
- Good user experience with new features being installed frequently.

Pros:

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons:

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Alternatives Considered: Small Improvements and Workday Peakon Employee Voice

Reasons for Switching to Leapsome: Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come.

The best app to check meetings, praise and conduct surveys about performance

Comments: I really have a boost when using Leapsome, I love small animations which are popping up when you do an action, I love the colours and the modern design, I am also using it for the meeting notes and agenda.

Pros:

I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost

Cons:

I am not sure how to use the app for the performance tracking, otherwise nothing is lacking

Easy to use platform that has helped us build structured feedback processes for professional develop

Comments: Our experience with Leapsome has been excellent. The launch and rollout of the platform was really straightforward thanks to the Personio integration and the easy to follow set up guides. The reaction has been overwhelmingly positive and the platform was well received by everyone in the company. With Leapsome, we now have a platform in place to run scalable people management processes to support our continued growth.

Pros:

Leapsome has many options for customisation when setting up the platform and the different processes. The UX is great and I was easily able to set up our 360-degree performance reviews and employee engagement surveys myself without any additional support. Rolling out new performance management processes with Leapsome has meant that our employees now get the feedback they need for their professional development and we’re able to measure the impact of these changes. We’ve already seen an improvement in some of the key employee engagement metrics since the launch.

Cons:

I haven’t found anything to be a problem. The platform is constantly improving and getting better so there are always new features being added that I’m looking forward to exploring.

Leapsome has helped us build a great structure for our quarterly feedback processes

Comments: We initially wanted to implement a 360-degree feedback process at Opinary. We were already doing quarterly employee satisfaction surveys and we realised from our employees that they required more feedback on their work and performance. I saw that Leapsome was recommended a lot in the HR community and having looked at a range of platforms available, I noticed that Leapsome offers the most comprehensive set of features that we would use as we continue to grow. Having implemented the platform, the level of feedback that is given and received across the company has really increased – people are becoming more self-aware and improving their performance as a result.

Pros:

The Leapsome platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed.

Cons:

There is really nothing to dislike. I’m very happy to have chosen Leapsome. The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional.

A great tool, simple but very powerful.

Pros:

What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with Leapsome you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%!

Cons:

It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees.

Global Manager Use

Comments: I have been using Leapsome for almost 6 months and it has become a valuable resource in my work day.

Pros:

The ease of use and integration with my Google calendar and Google mail.

Cons:

When my calendar changes, the changes sometimes don't catch up until the next day.

A very useful tool for performance management

Comments: It is a useful tool that offers a lot of flexibility for users looking to measure performance against objectives and goals. It can be used daily while still allowing users to track performance for goals.

Pros:

Measuring performance becomes easier for teams like ours that are entirely remote. What I particularly like about Leapsome is the way it lets me manage the meeting agendas, keeping track of all objectives decided earlier and the progress on them.

Cons:

I would say integrating objectives from different meetings together should be a useful feature to add.

Good solution with a few UX weaknesses

Pros:

- Enables us to do 360 ° feedback, which was very valuable, and cover a few other areas - We had a smooth sales and onboarding process to Leapsome - Combining learning and OKRs is a good value proposition to us

Cons:

- The user experience could be improved on some parts, the feedback process was not fully intuitive the first time we ran it - More customizations for the OKRs, more options for automated messages would be great

Alternatives Considered: Culture Amp

Performance Review Powerhouse

Comments: Fantastic overall, great tool!

Pros:

Ease of usage is brilliant and employees connect easily as well.

Cons:

UI can be a bit more enriching to attract gen Z's