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Zoho Projects Reviews

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About Zoho Projects

A completely reimagined UI, enhanced search and filters, easywork allocation, new portfolio dashboard, and more to transform your work

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Pros:

The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

Cons:

The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up.

Zoho Projects ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.3/10

Zoho Projects has an overall rating of 4.3 out of 5 stars based on 432 user reviews on Capterra.

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Ezéchiel
Ezéchiel
Agent in Benin
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avis zoho projets

5.0 2 months ago

Comments: It is a good communication and time tracking software in my company despite these resource management inabilities.

Pros:

wow, it's a time tracking tool that allows me to manage my work in my company. With these multiple functions, it allows me to communicate in several ways.

Cons:

She's a bit unadaptable when it comes to resource management.

Deniz Nur
IT Specialist in Türkiye
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very practical but hugey underrated Project Management system

5.0 2 months ago New

Comments: Zoho Projects has been a great addition to our PM efforts company-wide. As an expanding company, it's been wonderful to have a cloud-based and easy to use system where we can manage our tasks and projects. I think it's on par, if not better in most areas compared to other project management tools out there. I wholehartedly recommend it if you're not happy wth your current PM tool

Pros:

1. The UI is very simplistic and easy to navigate even when you have lots of projects and dozens of task under each one. Compared to other PM tools, it's a lot easier to connect the dots with Zoho Porjects.2. It plugs right in if you're on a Zoho environment which is a great side benefit as you don't have to spend time or worry about issues with the integration

Cons:

It's not as well-known as some of the other PM tools like Monday and Asana, so there's fewer support docs and ideas online. We could've benefitted from the ability to exchange ideas with other Projects users.

Alternatives Considered: Jira, Trello and monday.com

Reasons for Switching to Zoho Projects: Pricing was a major consideration for us as most project management tools are very similar to one another. It was also a good plus to have the chance to go with a Zoho tool to better fit our environment.

Verified Reviewer
Verified LinkedIn User
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Test

3.0 2 months ago New

Comments: Good

Pros:

User Interface.

Cons:

Not compatible for manufacturing companies

Maddie
Maddie
Game Developer in US
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects enables proper Project Management

4.0 4 months ago

Comments: Project managers, engineers, and consultants can all manage and administer projects from any location with the help of Zoho Projects. A browser-based, cross-platform, and rather user-friendly SaaS solution. It has all the capabilities one would expect from a program of this type.

Pros:

We required a Project Management capability that integrated seamlessly with our CRM and Service Desk Line of Business systems and promoted information sharing across the board. To prepare for management meetings, one may manually create an Excel project schedule that includes task tracking and a Gantt chart.

Cons:

Not all browsers are supported, and not all of the functions of Task Management are present. Several additional vexing features of the current implementation of the Project Template should also be improved upon.

Ephraim
Senior Product Manager in Nigeria
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Zoho Project is Cool

5.0 last month New

Comments: I am loving it but I need them to add sprint to it at no extra charge. Zoho should not take out features and build them into separate apps.

Pros:

I love that is part of the ecosystem and integrates perfectly with our mail, zoho mail and cliq. we even had to migrate from Slack to cliq

Cons:

It is complex and confusing to set up and I don't like the fact that is is not agile. I mean they have zoho sprint but it is a separate app. That is not ideal, if projects are for smart agile teams then sprint should not be a separate app that i have to pay for.

Shraddha
CEO in India
Management Consulting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best App I have ever seen

4.0 last month New

Comments: Its amazing app i have ever came accoross.

Pros:

It is very flexible to use & very nice app

Cons:

Nothing to complain. Everything is best in Zo ho projects

faisal
Director in Saudi Arabia
Professional Training & Coaching, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects

5.0 last month New

Comments: simply great

Pros:

its a great tool to manage company projects, helps in operations efficiency

Cons:

it has come a long way and should continue previously they weren't improving it but now since its number 1, they are striving to keep it at the same level

David
CEO in Australia
Construction, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Well worth considering Zoho Projects for your startup

5.0 3 months ago

Pros:

With a startup that needs to test out many idea, the free trial and extended free trials of Zoho One, Zoho Project allows a startup to get a number of projects tested and running.

Cons:

The integration of Zoho Sprints and Zoho Projects could do with some refining. The task id's for example were not identical across the two projects even though they are effectively referencing the same data.

Alternatives Considered: Jira, ClickUp and Notion

Reasons for Switching to Zoho Projects: Overall cost of the entire Zoho suite comes in lower

Julio
Director in Mexico
Real Estate, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Practical tool for everyday use

4.0 last month New

Comments: It was easy to start with, easy to plan multiple projects, but i didnt like how the milestones are in comparison with ms project

Pros:

The easy set up and the fact that it is web base.

Cons:

The lack of customization in the way it manage milestones and sprints, i would like the milestone to behave like in ms project

Chad
Field Operation Lead in US
Civil Engineering, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Just ok

3.0 5 months ago

Pros:

I like that you could create group tasks by department and assign those tasks to various users. It could be as detailed or as simplified based on the needs of the user.

Cons:

It was clucky to use and required regular attention by the team. I did not feel it moved the project along and really became just another "task" everyone had to do the keep it up to date. The reporting was subpar and the product never really gained traction with our team. We ultimately discontinued using the tool.

Alin
Assistant Vice President Projects in India
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects Review

4.0 8 months ago

Comments: Zoho Projects as a whole is an efficient Project Management Software for Development companies and software companies. The UI/UX part of the software is good with customizable screen themes. Auto- mail for completed tasks, reminder for uncompleted task and time log of weekly activity is readily available, which makes Zoho Projects an overall Good- to-go project and task management tool.

Pros:

1.Zoho Projects handles efficient Project Management.2.Resource Allocation to particular project and time tracking is good.3. Project Timelines and Dependencies with Critical Path can be measured.4. Each Project can have a task list, task and subtasks.5. Client can be assigned a user to view the status of projects.

Cons:

1. Since, its a SaaS model application, sometimes slowness in loading is observed.2. Pricing can be much more cost efficient.

Alternatives Considered: Microsoft Project

Reasons for Switching to Zoho Projects: Zoho Projects has much more capabilities and pricing is also cost effective for companies.

Michael
Owner in Costa Rica
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Projects - A Good Solution for Small Businesses

5.0 2 years ago

Comments: Overall, I have been very satisfied using Zoho Projects. Since I am using the free version, it is very economical. When my business grows, I will without a doubt upgrade so that I can add more users and projects.

Pros:

The free version is very full-featured and easy to use. I use Zoho Projects every day with another co-worker across two projects and it words great. We mostly use it for task management.

Cons:

I wish that there was a better connection between ZOHO Begin and ZOHO Projects.

Alternatives Considered: Microsoft Project and monday.com

Reasons for Choosing Zoho Projects: I was looking for a project management solution that had features that were missing from Basecamp but was not more expensive.

Reasons for Switching to Zoho Projects: I was already using other Zoho products so I liked the idea of choosing a project management solution that was in the same family of products that I was already using.

Eabyn
Graphic Designer in South Africa
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Essential for managing large complex projects

4.0 last year

Comments: Great, the platform is allowing our organisation to visualise and structure our schedules efficiently

Pros:

Allows for highly detailed project management that can be allocated to multiple users within our organisation

Cons:

With the benefit of complexity for large tasks the user interface can feel overwhelming at times

Alternatives Considered: Scoro

Reasons for Choosing Zoho Projects: Zoho seemed to offer more complex project management features

Switched From: monday.com

Reasons for Switching to Zoho Projects: Zoho seemed to offer a more cohesive platform with Zoho projects as a feature program

Alex
Systems Analyst. in Colombia
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Projects, an easy-to-use, efficient and highly capable project management software.

5.0 6 months ago

Comments: The implementation of Zoho Projects was a success, Zoho Projects allowed us to manage, plan, coordinate and manage in a secure and easy way all our projects at work.manage, plan, coordinate and manage safely and easily all our projects at work, which helped us at the time of execution, development and completion, a very positive experience with this software, also their support team is great; very attentive, timely and willing to help with any request.

Pros:

We have used it for a couple of years and really Zoho Projects is a great software to manage, plan, coordinate and securely manage all our projects at work, a great advantage is that it is cloud based which allows us to access from anywhere and any device, it provides us with all the essential tools to manage our projects, at the same time provides a simple and intuitive user interface that can be navigated very easily and smoothly, its initial implementation can be carried out with very little effort, It also favors and encourages team collaboration and provides us with different means to communicate with team members, it is flexible and allows us to assign tasks conveniently according to the skills, knowledge and skills of each of the members, it also allows us to monitor the progress and development of the project which in the end is a plus for us because we can exercise more control in its development and execution to meet the objectives and delivery date, last but not least as is common and everyday in the tools provided by Zoho integrates very well with native and third party tools.

Cons:

I think Zoho Project is a great tool for project management, it offers a long list of benefits to whoever uses it, besides, it provides numerous functions and tools for the successful development of work projects, it is efficient, secure and works very well; Zoho Projects does an excellent job, we have not really had any relevant inconvenience during all the time we have used it, but I do consider that the task search function is limited and needs improvement because it only allows us to search for tasks within the product that is consulted at the time that is, it would be very useful that searches were extended to all projects that are stored in the tool to have a broader picture.

Barend
Barend
happenstance in Namibia
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

the best

5.0 3 months ago

Comments: your heart

Pros:

better than all the restTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Cons:

better than anyoneTime is a precious resource that shapes our lives in profound ways. It provides structure, enabling us to plan, organize, and achieve our goals. Time's passage allows for growth, learning, and experiences that contribute to our personal development. It serves as a measure of progress, helping us track accomplishments and milestones. Time's limited nature reminds us of the urgency to make the most of each moment. Ultimately, understanding the importance of time encourages us to prioritize what truly matters and make meaningful contributions to our lives and the world around us.

Jennifer
Paranormal tour guide in US
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects review by Jen

5.0 7 months ago

Comments: Once we settle on an idea we visit a location and live stream, or purchase a location and set up tours. Extensive planning is necessary for either scenario. Zoho Projects is a huge help at a small cost. It worked for our small but growing business.

Pros:

The product is user-friendly and budget-friendly. It's also Integration-friendly. No training necessary.It has project and task management, time tracking and budget tracking. Cross task tracking and multiple people per task. Resource management.

Cons:

The storage limit on the free account is 10 MB. Yes, 10 MB... Two projects and three team members at a time. The product doesn't have many extra features with any tier. No templates. No billing and invoicing. You can integrate with a billing and invoicing product but it's not as easy.Customer service department needs re-done completely.

Alternatives Considered: Microsoft Project

Switched From: Microsoft Planner

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Useful Task Management Tool

4.0 3 years ago

Comments: The decision to move from a fully custom-built system to the Zoho ecosystem was based on the ability to have full control over customization and also the ability to integrate with other apps. While there is some built-in integration with other Zoho apps, some technical configuration is required to get them all to work well together.

Pros:

Zoho Projects is a fully cloud-based project management solution that is ready to go right out of the box. The ability to create templates for re-use is very helpful in an environment that repeats the same processes for various clients throughout a product life cycle. What is also good is the ability to modify an existing template without affecting project that previously used that template. This makes it easy to revise processes without disrupting already in progress projects.

Cons:

Unfortunately the number of project templates that you can create within Zoho Projects is limited unless you purchase more. So if your company uses more than 20 templates at a time be prepared to pay more money upfront. Zoho Projects has a lot of built-in features which require time and tutorials or training to fully understand. This can be a disadvantage for companies who need to get up and running very quickly but is worth the effort for time saving in the future.

Jason
Verified LinkedIn User
Education Management
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Zohoprojects - Lacks essential functionality

2.0 9 years ago

Comments: Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons.
Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this.
Our setup currently is we have employees, contractors, managers and clients.
As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients.
Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user.
Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous.
This is certainly a fundamental and very basic requirement which any project manager would expect out of the box.
Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential.
All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary:
If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also.
Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers.
Surely that negates the complete purpose of the system in the first place?
All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

Pros:

When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

Cons:

no privacy between users no privacy for clients from users

Shahila
Shahila
Business Development Manager in Malaysia
Verified LinkedIn User
Facilities Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good software for collaborative project management

4.0 2 years ago

Pros:

Our team's efficiency in managing, executing, and collaborating on projects has improved due to utilizing Zoho Projects' features and tools. We may add clients towards the client platform to have them on the project on which we are cooperating, and we can control and filter the data we provide with them.

Cons:

The software takes a long time to load the resources, so I had to wait for it to finish loading all of them before I could begin working with it. I need to download the software since I can't use it from my smartphone. The interface design is obsolete, and there is no indication that it will be updated soon.

Bailey
Bailey
Director of Marketing in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Solid agency project management tool

4.0 2 years ago

Comments: Overall, it got the job done, but as an agency it became a little too cumbersome to have great buy in, which is inevitably why we switched to ClickUp.

Pros:

Zoho was a great tool for keeping projects and tasks organized for our agency. It allowed us to create groups for clients and projects and tasks within them, with associated due dates so everyone knew what was due and when. It had easy time tracking as well, which is important for our agency.

Cons:

It was not as user-friendly as other tools we've used. Many simple functions take too many clicks to reach, such as getting to a specific task. Also l, it didn't have a good way to estimate or allocate resources for team capacity planning. It was too cumbersome and would require too much data entry.

Parth
Web Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Collaborative Project Management Platform That Streamline Workflow

5.0 9 months ago

Comments: It is utilized throughout the organization as a collaboration tool to monitor project status, deadlines, and workloads. There are no limitations on how many projects you can make. I don't believe any other software now makes it easy for me to switch between multiple projects at once.

Pros:

In order to keep an accurate track of our customers' projects and share all of the most significant task highlights, it is quicker to deploy templates and follow tasks for our projects. Moreover, Ghannt charts and reports are included. It also has an accessible calendar. Compared to other platforms, it enables you to customize your tasks more.

Cons:

Not everything about time tracking is seamless. The mobile version is essentially useless. Sometimes the invoice function appears pointless. Basic features like repeating tasks are lacking.

Juan David
Juan David
IT Analyst. in Colombia
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

An effective and astute tool for the management and administration of business projects.

5.0 6 months ago

Comments: Thanks to Zoho Projects we have been able to develop and successfully complete all our business projects as we planned on paper and on time, now with its implementation everything is easier to perform and achieve; Zoho Projects allowed us to plan down to the last detail; project activities, assign tasks and jobs based on skills and role, manage all the necessary resources and collaborate as a team in each instance and stage of development of each project which was very important and useful for us as a team and the company in general.

Pros:

It is easy to use and provides all the essential resources for complete and efficient execution of our projects; from planning to completion. Zoho Projects favors communication and team collaboration, as well as facilitates the supervision and careful control of the tasks that are assigned, Zoho Projects helps us to finish successfully and on time all our work projects.

Cons:

So far everything is going very well, Zoho Projects has been a great strategic ally in our company for the development of our business projects, I have nothing bad to say, it really is an effective and very functional tool.

Verified Reviewer
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Projects has a lot of tools for its price. But it tries a little bit too much.

4.0 2 years ago

Comments: As a project director of an office with 15 people designing it has helped me a lot to organize resource and track project insights early. But the daily users doesn't take the advantage of it.

Pros:

Zoho Projects is one of the softwares with more tools and connected to different platforms that I know. The ability to track tasks, hours. and other project indicators is awesome.

Cons:

Even tho is capable of almost anything that other software can do is a little bit "unfriendly" if you are not highly capacitated on it. It takes a lot of time for the daily user to log hours into different tasks and projects so at the end of the ay a lot of users don't use a lot of the tools. The same applies for the customer when you want them to use it. It is complicated and the notifications on everything sometimes annoy them. This is maximized with the lack of self customer service, more friendly and updated training videos or guides would help a lot.

mothanna
Project Manager in
Computer Software, 2–10 Employees
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

Project Management tool with wide capablities but lack a bit of common sense!!

3.0 6 years ago

Comments: Zoho provides great capabilities within their tools, but the problem is the user experience is horrible. This can be seen in both their project management and CRM tool.

Pros:

Fixed price and not based on number of users. Time tracking and Gantt chart as well as the ability of having different view of the tasks. For example we use the classic view for project management and Kanban view for task management and internal run of the business. Task list and sub tasks capabilities, as well as being able to allocate resources to subtasks. The ability to create an account for clients for limited view of the project. file storage and management, as well as document editor and spreadsheet editor.

Cons:

Here I will talk about the hidden problems that you won't notice unless you used the tool in real life projects. Can't save your filtered view and each time one logs in to their account they need to choose their view and apply the filter. when the subtasks timelines are not controlled by the timeline of the main task which doesn't make sense. For example if I create a main task that starts at the beginning of the month and finish by the end of that month, it is a common sense that all the subtasks should fall within this period. The tool is complicated to use and not easy to navigate and that put off some of our engineers to get active on it.

Ryan
COO in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Zoho Projects: Bang for Your Buck (but often frustrating to use)

3.0 5 years ago

Pros:

The price point. The features you get at a very low cost relative to the competition are amazing.

Cons:

The user interface. At scale, the software just isn't up to the task of managing large numbers of projects. The project list itself lazy loads, which makes it very difficult to find the project you are looking for. The notifications disappear the second you view them, so unless you are prepared to take immediate action on a notification, it is gone forever. We kept losing communication, and losing track of tasks. Support (which appears to be entirely offshore), is pretty unapologetic about the problems, and defends them as design choices. We ultimately ended up leaving for a provider that costed more but had more usable software for our agency.