ManageEngine OpManager Reviews

Opmanager is the easiest way to get a good insight in your systems and network for a fair price

Comments: For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!

Pros:

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Cons:

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

Great Infrastructure monitoring tool at a reasonable price

Comments: It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.

Pros:

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with. - Easy to setup. - Reasonable pricing. - We like the agentless monitoring. - Support team helped us during/ before/ after implementation.

Cons:

- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts. - URL monitoring - kerberos is not supported. - Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

Decent Solution At A Reasonable Cost, But You Get What You Pay For

Pros:

We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.

Cons:

We consistently find issues where we have to report a problem or bug and wait for it to be resolved by another release, which inevitably breaks something else. We're in a constant state of having to update the software.

Easy to install, easy to maintain

Pros:

How easy to install and integrate the system with all the other infra components.

Cons:

Dealing with the support for resolving some technical issues could sometimes be challenging, as sometimes we get 2 or three different replies from different support agents on the same ticket!

Network Visibility with OpManager

Comments: ManageEngine OpManager is a network monitoring and management tool which simplifies visibility over the networking infrastructure, with its multiple functionalities divided into modules you can fully know the performance of both your network infrastructure and network traffic which can ensure that you can mitigate issues or faults before their occurrence.

Pros:

Ease of set up Agentless monitoring is supported which simplifies monitoring and management

Cons:

Some of the modules dont integrate perfectly, in terms of moving data between modules.

Opmanager is a fantastic network monitoring tool at a fantastic price

Comments: Opmanager has been great for us. I feel like our network team is constantly finding new functions or features we didn't realize it had. It has so much that you have a challenging time taking it all in.

Pros:

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Cons:

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

Great IPAM solution for smaller businesses.

Comments: We started out using OpUtils for the IPAM solution. As we wanted a more feature rich application that can support more devices, more reporting, and a better network overview, we opted for OpManager. The Purchase and implementation of this product was easy and quick. We use multiple ManageEngine products and have always found them easy to setup, use, integrate with each other, and their support is solid.

Pros:

The setup of this product is easy and straight forward. It has a good management interface, easy to add devices and has a great IPAM interface.

Cons:

The biggest issue I have with this software is by default it includes menu options for features that aren't included but additional purchases after the fact. Some of these cannot be disabled and it's annoying. It also has alerts it pushes daily, for me the ipv6 alerts are driving me mad. We don't use this, and I can't turn this alert off, so I see it every time I login.

Opmanager Review

Comments: It has greatly improved our monitoring capabilities.

Pros:

Timely and accurate alarms. The user interface is easy to use.

Cons:

Servicedesk Plus integration needs some work to better integrate the two systems. User management is cumbersome.

Multiple Features Monitoring

Comments: Very good experience overall with great visibility and reporting for Devices management

Pros:

Multiple level monitoring various types of Devices and applications in one place makes it very comfortable management.

Cons:

Slowness and Sync issues sometimes which is little bit annoying

Opmanager-The Essentilas

Comments: Extremely satisfied, been a client for 19+ yrs.

Pros:

Ease of setup, use and real time monitoring.

Cons:

Policy configuration may need some guidance.

All in one product

Comments: i am getting instant alerts, bandwidth usage per port and connections, i can setup netflow and get app usage, firewall usage and rules monitoring, i am monitoring any device which has network connection.

Pros:

I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.

Cons:

setting up alarms might be difficult. sometimes you product MIB not there.

Fine product

Comments: ManageEngine OpManager is widely used as a network monitoring and management software by organizations of various sizes. It offers a comprehensive set of features for monitoring network devices, servers, applications, and services. OpManager's user-friendly interface and dashboard provide a consolidated view of network health and status, allowing administrators to quickly identify and troubleshoot issues.

Pros:

OpManager is known for its user-friendly interface, which makes it easy for network administrators to navigate and access various features. The intuitive dashboard provides a consolidated view of network health and status, enabling quick identification of issues.

Cons:

While OpManager offers a range of monitoring features, some users have expressed a desire for more customization options. They would like to have greater flexibility in tailoring the software to their specific network monitoring needs.

Very useful product for the NOC administrators

Comments: Very useful product for the NOC administrators

Pros:

Real time monitoring and Prompt alerting

Cons:

More dashboard customization recommanded

OpManager is one of the best in the industry

Comments: OpManager is a top application in our data center. We could not live without it!

Pros:

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons:

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Good product for detailed server and network performance monitoring

Pros:

- Easy to configure and user friendly while using - Support for initial configuration was awesome- Able to configure monitoring in more detail

Cons:

- It is difficult to configure customize templet for some of the vender

Scalable, easy to deploy and manage solution

Comments: Improve compliance and Risk/ Asset management

Pros:

easy administration, cost effective, Realtime monitoring

Cons:

Some false positives faced at the start of product deployment

Ease of Deployment and single dashboard to view the complete infrastructure

Comments: Product is easy to understand with good UI and ease of deployment. good product support.

Pros:

Single console for monitoring Servers, Database, Middleware infrastructure. Easy to use and provide insight of the environment and help to reduce spending time in RCA.Provide different modes of Notification services like Email, SMS, Automated ticketing and forwarding alerts to other Event Management product like Netcool etc as a means of SNMP Traps. Easy to configure and enable notifications.

Cons:

CXO dashboards not available to the customer expectations.

All in one Box-Monitoring SOlution

Comments: Monitoring of Servers and Network Devices.

Pros:

The Auto-discovery of Devices is the best feature. The Flexibility of using the Application is very smooth The Support services for ManageEngine Opmanager team is very prompt

Cons:

The Application Shutdown immediately once License expires. No Grace period provided.

Opmanager - great for monitoring and alerting

Comments: We get great visibility of our estate on an easy-to-view dashboard. Alerting is great sending tickets to our helpdesk system and SMS alerts directly out to support teams. This is great for out-of-hours support.

Pros:

SMS alerts - we can get critical alerts up to the minute if we have a system down which needs immediate attention.

Cons:

Config can be complicated in some cases and some devices are not supported "out of the box".

Comprehensive IT Infrastructure Monitoring application

Pros:

Intuitive map creation and agent less monitoring make it unique than others.

Cons:

We are using this tool from last 5 years. We cannot find any dislike.

save time

Comments: all our requirement is meet and report is as per our requirement.

Pros:

implemention is easy and easy to monitor all system

Cons:

not require any other improvement and add on product added on same software.

Great product for its money

Comments: Overall, this product is well-made for people who need an overview of their entire network and can be very useful for troubleshooting problems.

Pros:

One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.

Cons:

if the failover function were part of the standard tier would be great.

ManaEngine OpManager - Watching all your devices - 24/7

Comments: OpManager monitors our servers for up/down time, also logistical for resource management, like storage space, high utilization o0n RAM/CPU etc

Pros:

Ease of installation and setup, configuring the monitors and SMS alerts

Cons:

The current interface. The previous interface was more intuitive and easy to use

Network Insight At Your Fingertips

Comments: Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

Pros:

Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

Cons:

The Tool has many integrations in its road map. Awaiting the same.

Very good tool for monitoring the network and servers

Comments: It is an efficient tool that does what it promises and is quite affordable. It has helped us a lot to respond in time to incidents in the infrastructure

Pros:

It allows proactive monitoring to help us react before the unavailability of services occurs

Cons:

It does not have native monitoring of network traffic, only through an addon with additional cost