--- description: Discover the benefits and disadvantages of OfficeSuite UC. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OfficeSuite UC Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [OfficeSuite UC](/software/168723/windstream-officesuite) # OfficeSuite UC Canonical: https://www.capterra.co.uk/software/168723/windstream-officesuite > Cloud-based UC solution that helps businesses streamline all productivity, collaboration \& integration related processes. > > Verdict: Rated **4.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OfficeSuite UC? Unified communication management solutions that enable businesses of all sizes to manage calls, audio/ video meetings \& fax through real-time collaboration \& integration with SFDC, Office 365 \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 5 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Windstream - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$19.95 - **Pricing model**: Flat Rate - **Pricing Details**: 2 year agreement, suite at $19.95/mo/seat \& uptime assurance at $39.99/mo. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Routing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) ## Alternatives 1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews) 4. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 5. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) ## Reviews ### "VOIP phone systems that work well, have good quality, and are priced well." — 4.0/5 > **Russell** | *8 November 2023* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The product works well, is customizable, and is priced incredibly competitively. > > **Cons**: Support has been a frustrating concern. During configuration and installation I had to educate the installers as to what a subnet is and how to configure it on the phones they sold me. Some open support tickets have never been resolved. ----- ### "Never have I seen a more advanced phone system with so many options\!" — 5.0/5 > **Cheryl** | *26 May 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: This is a phone system used in offices. It has an app that allows you to take calls from home via the app if the need arises. The many options this system has is surreal\! Currently we have 6 lines, ability to park and retrieve calls, page overhead, and so much more. The app not only allows you to take calls from home, you can also monitor usage at the office from home, listen to recorded calls, alter voicemail and extension settings and so much more. I truly cannot speak highly enough about the ease of use for this system and the software\! > > **Cons**: Be sure you have excellent accessibility and are not in a rural area. This relies upon good, solid internet to function properly. > > We are able to take more calls, increases productivity and also allows you to manage guest results simultaneously with it's many features. ----- ### "Good sound quality" — 3.0/5 > **Paul** | *26 January 2022* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Sound quality of the phone calls were very good. > > **Cons**: Set up of the system was extremely complex and time consuming. After set-up getting administrative changes done required support tickets and too many phone calls. Up time was not as good as other services we used. ----- ### "Good" — 4.0/5 > **Lori** | *3 October 2018* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: There are many items that are very useful with this software. The fact that you can turn the overrides on or off is very helpful. The fact that you can also download the app on your phone is even more helpful. > > **Cons**: Customer service is a little light in knowledge; however, they do get you to the right person. ----- ### "A much easier was to manage telephone systems." — 4.0/5 > **Randy** | *23 April 2018* > > **Pros**: OfficeSuite is easy to use. The interface is simple and provides a lot of functionality. I can manage our entire phone system from anywhere. > > **Cons**: To accomplish some goals, you have to make changes on several screen. For example to program a phone key to monitor a line status, you have to add it to a call group before you can program the key. ## Links - [View on Capterra](https://www.capterra.co.uk/software/168723/windstream-officesuite) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data