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About Microsoft Teams
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Microsoft Teams is a from a very strong platform and has good integration ability with same platform.
Sync with desktop prone to errors. The UI for editing in teams is horrible and prone to errors.
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Filter reviews (9,375)

Teams saved lot of trouble
Comments: overall experience is great with Teams! We love it!
Pros:
1. Screen control is the most exciting feature2. Audio and video control with Nosie cancellation mechanism is good3. self talk, auto complete the chat function
Cons:
1. Loss of data during trasmission 2. Unable to copy the data properly sometimes3.lack of chat lock functionality
Great software for team work!
Pros:
I like how our team can communicate in a different way to emails and be working on the same documents simultaneously. It works well for us if someone is in a different location and we can all continue to work on the same thing. The meeting function is really good and has loads of options to choose from, we love the backgrounds!
Cons:
Finding documents is difficult sometimes as there is no search function like there is on file explorer or SharePoint etc.
Should you use Microsoft Teams?
Comments: If you are thinking of using microsoft teams for school, I would not place it top on the list but if you want to use it for businesses and all, which is what it is made for, it is the best available tools because it offers integration with tons of microsoft tools
Pros:
1. Easy to use 2. So many features 3. Organize meetings 4. Good quality for video and screen sharing 5. Can control screen better than competition 6. Can record videos and store on cloud 7. Can upload files and share on specific channels 8. Helps in perfect organization of business, school etc. 9. Can integrate whiteboard, forms etc. 10. Inbuilt document viewer
Cons:
1. New glitch everyday 2. The call randomly cuts sometimes 3. You have 2 roles, presenters, attendees. Either give a person all the power for meeting or no power. Would appreciate allowing specific participants specific permissions like this guy can screen share and this person can record

Alternatives Considered:
Teams is an essential part of our day-to-day business
Comments: We have an automated booking software that works with Teams and is critical to our business, most other companies use it as well so that helps. Also for our internal meetings with overseas staff, it's the go-to tool and books straight in our outlook calender.
Pros:
Microsoft Teams integrates with all our other software seamlessly. When you use tech you want it to be easy to use, straightforward, and fit for purpose. Teams does exactly that and works perfectly for the intended purpose, and a little bit more ;)
Cons:
I think that some of the additional features that Teams can offer, like document storage could be better advertised and explained. Most businesses have cloud-based storage solutions but if you could do it all in one place, which it does do, then it could be better explained. we didn't know it existed for a while, but I guess at first we wanted a video calling software and were simply focused don that, rather than what else can it do.
Teams General use Feedback
Comments: It is great tool for communication and chat, for internal and external use, for support.
Pros:
It is a great tool for communication and for use of bridge channel for support
Cons:
It is a tool that management can have access to your conversations internally and you have no privacy

Remote work life saver
Comments: Overall Microsoft Teams save me time and money. It is a very effective software. 10000% recommended.
Pros:
Being able to communicate and see persons from any where in the world.
Cons:
I don't have any thing that I like the least about Microsoft Teams

Microsoft Teams, A Team Player
Comments: The best of the best. I don't know what I would do without teams on a daily basis helping know exactly what I am doing, who need my help/support, what meetings I have, and much more.
Pros:
Teams truly has helped those that I work with to become more of a team than we would be without it. With some remote employees and others working a hybrid model, it is so important that we are able to connect daily (multiple times throughout the day) with one another. With calls, messages, meetings, and much more, Teams is the perfect platform for us to coordinate on projects, follow up, check on prior conversations and get work done.
Cons:
Occasionally when I start up my computer, I have to restart teams in order for it to recognize that I am connected to the internet and start up. I am not sure if this is a teams issue, or my computer, but it can be a bit of a hassle if I am hopping onto a meeting last minute and have to restart.
Better Than I Originally Thought
Comments: Overall it's actually better than I would have thought prior to this review. It does a lot, and most of that a lot, it does easily.
Pros:
Until I was asked in what capacity I used Teams, I didn't realize how much it did and the many various ways in which I use it. It is really good for instant messaging. I also use the screen sharing quite a bit, and I've never had any complaints about that. It's decent for webinars and/or video meetings as well.
Cons:
It crashes a lot and often times I have to restart the program for it to work. I honestly can't stand how it limits the amount of characters you can copy paste. I often have to copy/paste lengthy things in Teams, and it's really annoying that I can do it in one fell swoop.
Teams
Comments: Overall i like teams. It is easy to use and integrates well with my companies technology.
Pros:
Honestly my favorite feature is the high contrast mode. Love the colors.
Cons:
I dont like that it can be buggy and then I cannot communicate with my team.
Bring teams together to work with MS Teams
Pros:
The ease of using it for communication, joining meetings, screensharing
Cons:
The feature of scheduling meeting using the Teams is a little not too friendly and many features seem to be missing
Alternatives Considered:
Microsoft Teams
Comments: Easy to meet during this pandemic and has a voice and video calling option that you can use to communicate with the team or any other person within the work environment. Make it possible to share important documents and updated can be done weekly or monthly in one platform.
Pros:
HIghly customize to suit all types of organizations Can be easily integrated with the other Microsoft Office applications Include office 365 Have other applications that can be used to link with Ms teams High security
Cons:
Customization makes it difficult to use in other platforms Only effective for organisations using Microsoft product

Alternatives Considered:
A good communication tool with a lot of potential
Comments: We've been using Microsoft Teams for a while now in our work environment and it helped us communicate better internally by dividing the communication into different channels. We can make a call and join calls instantly.
Pros:
Teams isn't just a videoconferencing tool, it's a collaboration software where you can have multiple teams and channels and have a discussion about each project separately.
Cons:
Guests joining from outside your organization have some trouble to join, not very user friendly compared to other similar tools. Sometimes the software has issues on Mac computers.
An all-in-one solution integrated with Microsoft's suite of programs.
Comments: Teams works well with our single sign-on system and allows us to communicate in real time as well as organize and collaborate on various committees and groups.Some have used the program more extensively with students with great success.The program works well, and I enjoy using it.
Pros:
Microsoft is something of an all-in-one solution, allowing for individual chats, group chats, video calls and meetings, screen-sharing, as well as file-sharing, either individually or on a group basis. The program is very easy to use and functions well. It was easily integrated within our organization and allows, primarily, for communication within an organization but also reach other Teams accounts allowing for collaboration on a multitude of levels.The team that I work with has used Teams to collaborate and organize files to support recruitment processes.The search feature works well allowing me to find previous conversations as well as files.
Cons:
While Teams is an all-in-one solution, I do find that it can take a moment to load depending upon how large a file or spreadsheet is. While this is expected given the wide range of integration, I do hope it is something that can be improved to allow for faster file access.
Working from home just got a whole lot easier throughout 2021
Comments:
Microsoft Teams, Wow Wow Wow! Well long gone are the days of spending 20 to 30 mins trying to get all my learners to battle through Cisco WebEx's complex dial in process....OMG the nightmares so many of us had with that is just beyond belief.
Teams has been a lifesaver, timesaver, stress reducer in a time of high anxiety. It's been a brilliant investment by our workplace. We have our working meetings so easy to set up and in contrast to other softwares, there is no time limit. We can pass files back and forth, open files simultaneously to work collaboratively. It's saving huge amounts of time, improved efficiency and hence increased productivity. It has been a brilliant promoter of paper free working, less emails, and more in the moment work.
Pros:
The video conferencing, screen sharing and being able to invite a limitless number of colleagues to the meeting with such ease has to be one of it's top strengths. Live transcription on the go during meetings Ability to see our colleagues in the display individually or a together mode on the seats; it's an extraordinary touch. Absolutely love how you're able to change backgrounds throughout the meeting during conferencing Very easy to set up and in contrast to other softwares, there is no time limit. The ability to pass files & documents back and forth and to open files simultaneously to work collaboratively. It's saving us huge amounts of time, improved efficiency and hence increased productivity. Breakout rooms are a breeze to set up and makes life so much easier.
Cons:
Low bandwidth can be an issue, would have to switch the cameras off to compensate. Have to mute chats to stop notifications constantly popping up in the bottom right hand corner - can be very distracting during sessions. The whiteboards need better integration, e.g. being able to prepare prior to session, save after completion of sessions etc.
Easily the most reliable collaboration and communication tool
Comments: I've switched over to Teams from Sharepoint as it has been so much easier to have all that I need in one view -- chat, collaboration, calls. May take some getting used to if you're not familiar with Teams - but it is so worth it!
Pros:
True to its name, it has most if not all the features that you need to work with a team. Whatever is not in the base install can also be added as an app. Interface is user friendly in general.
Cons:
Channels need some getting used to -- had to make it a practice to keep a "General" channel public and then make sub-channels for those that need specific access. Maybe there can be an easier way to do access management like groups? Wish there was a way to remove the general feed or Files tab for some channels rather than making them a default. My main pet peeve: There is no way to "pop-out" chat as a whole. When I get a message while in the middle of doing something, I get redirected to the chat window instead of having a pop-out chat window. Thus, kind of disrupting my flow of work. Also - wish there was a way to tag people in comments in the Planner app.
Alternatives Considered:
One of the Best Meetings App
Comments: Overall experience is Good and cons I have explained it in above section.. Those would help in improving the product.
Pros:
1. Best app for meetings until now 2. Transcript works great 3. Meeting can be split into smaller rooms for discussions which is a super positive while working remotely 4. Meeting Notes feature small and powerful 5. Recording works great 6. Admin can control the mute of all the joinees 7. Video Backgrounds encourages all to switch their camera ON
Cons:
1. Manor Chat missing feature is: Threads.. The continuous chats are confusing when long conversations go on. Huge drawback 2. Emojis doesn’t automatically popup when typed with colon.. Example, :thumsup doesn’t give thumsup emoji suggestion. 3. Screen sharing sometimes doesn’t work.. Even though screen is shared, other person can’t see it. 4. At times the Teams window is hidden and many find it difficult to reach the window.. 5. In a Group chat there is no option to call only few.. Instead it will call all from the group
Alternatives Considered:
Best product for collaboration
Comments: This is my favorite application and it is an amazing tool. I highly recommend it.
Pros:
Microsoft Teams is an amazing collaboration product and it keeps getting better. From being able to do Live events to its integration of applications, Teams is my "go-to" app for communicating with my teams. The Video Conferencing is stellar and Microsoft keeps adding more functionality. Schools get Microsoft for free and there is not reason they should be using Zoom.
Cons:
Unlike Zoom, the ability for webinars is lacking. Zoom has everyone beat here and Teams really could use this feature for Live Events. Also, Teams needs to integrate with Microsoft Bookings.

Upgrade from Skype (and Outlook)
Comments: I love the fact that this is a very easy to use application, to chat with another team member, you just type their name in the search field. It also allows chats with each of the people who’ve accepted (and, unfortunately, those who haven’t replied or declined) appointments in Microsoft Outlook. I’ve not figured out how to disable the ability to invite me to chats about appointments I’ve declined (as I’m currently on some listserv that invites me to the wrong meetings — but this is an IT issue, not a Microsoft Teams issue, to be clear), but this is nothing major. Our organization used to use Skype, which was Microsoft’s only chat system previously, but Microsoft Teams has proven itself much more useful. I can chat with (ahem) teams of people or privately with one person. I’m shown the user’s availability status with an icon next to their profile photo, which is imported from their Microsoft account. These are two great features because, while they are not new or particularly innovative, it is familiar and therefore easy to understand. The paradox in software design is to make something brilliant and breakthrough while keeping it familiar enough that users don’t need a training class or instruction manual. The paradox with Microsoft Teams is that it might make more sense if it didn’t exist at all — meaning, all of these features could be enhancements to Microsoft Outlook. But that same argument could be made for all Microsoft Office products. Overall 4/5
Pros:
It’s seamless integration with other Microsoft Office products so that no new knowledge is needed to use and all of the features of other products are repurposed in this one.
Cons:
Ironically, this application might be better suited if it were merely an enhancement of features in Microsoft Outlook.
Alternatives Considered:
Not Zoom
Comments: I love being able to instantly chat, call, video chat and collaborate with colleagues. Just need it to work with Bookings and multiple accounts.
Pros:
Chatting instantly with Teams members adds the “down the hall” feeling of being in the office. Being able to see and hear improved collaboration!
Cons:
Switching between accounts is too cumbersome and Teams meetings created from desktop Outlook result in no one being able to start the meeting when you have multiple accounts. I NEED this to work with Office365-Bookings, but for multiple accounts! Prospects that sign up for a meeting under one user name try to log in to the meeting with their business account inly to never arrive.
Excellent Business software for sharing chat messages and content
Comments:
Overall, this application is much better than any other information-sharing, document sharing, or chat
discussion application for business and its compatibility with Jabra Evolve 40 headset is really great.
I have never faced any issue with the audio quality if my internet is working fine.
Pros:
1. We receive emails if someone pings when we are offline. 2. It is less likely that the message failed to deliver to the recipient. 3. User interface and compatibility with Microsoft Windows 10 are excellent. 4. Almost no crash report has been observed so far. 5. Automatic software updates are frequent which makes Microsoft teams better and better 6. It was easy for me to understand and switch from Skype for Business to Microsoft teams.
Cons:
1. Sometimes with software updates, calling functionality disappears in Microsoft teams and we have to manually restart the application to bring back calling functionality. 2. Appearance can be improved. 3. Uploading in Microsoft teams is sometimes does not work and we have to again try uploading. 4. Sometimes I have to change my status manually while my system is restarted so that people could see my Availability.
Alternatives Considered:
Best Tool For Corporate Scalability
Comments: Overall, my experience using Microsoft Teams is positive. From an IT standpoint, I love the management console, which allows me great visibility into all sorts of metrics, configuration, and flexibility with how it operates. I also like how Sharepoint online can remove the burden of having employee files on local servers. From the end user's point of view, it's awesome. Great tools for video conferencing, chatting, organization, and collaboration, and scheduling. Teams also integrates with other plugins and affiliates to bring even more functionality and service.
Pros:
Ok, here we go; there really is much to love here on Microsoft Teams. I hope that this review helps both end users and managers, as well as IT professionals that are looking on moving to Teams. Let me start off by saying that there is a lot your are subscribing to when using Teams. In MS Teams, you can create "Teams" where you can compartmentalize different units in your organization. For example, you can create a team for Accounting, HR, IT, Leadership, etc. This is beneficial because each department can create their own folder structures, share files, create posts, and also integrate other pluggable features like calendars, forms, and tabs for any granular function. This allows for a powerful collaboration tool. Another favorite feature I enjoy of MS Teams is the chat feature. Think of it like modern AOL, you are able to reach out to your collogues in real time through the chat feature. Other things to look forward to include a great tool for video conferencing. Teams allow you to create ad-hoc meetings, schedule meetings, share your screen, and also serves as a good remote administration tool for hand-held devices. If you are an IT admin looking to move to Teams, here is why you should do it. The Teams backend is Sharepoint Online. The reason this is important is because of cloud storage. You can easily move on-premise files from a server to the Microsoft Cloud. This means less time worrying about downtime and maintenance. Definitely worth investing into.
Cons:
Some of my least favorite parts of Microsoft Teams revolve around the Desktop application. Teams is a great utility, however, it's a memory hog. Yes, if you launch task manager, you are likely to see if on your top 3 memory-intensive processes. Because of that, I use Teams from my browser.
Couldn't manage without it! A few areas need refining...
Comments: In a world where working remotely has become the norm, the need for platforms like Teams is vital! When my technical product support group was working in an office setting, we could walk over and ask colleagues for input while we had a customer on the phone line waiting for assistance. When working remotely, Teams allows us to very rapidly send out a question to our group and get instant feedback. We use it eight hours a day, every day. Teams also allows us to maintain some "relationships" even when we are in different locales. My manager calls it our "virtual aisleway", meaning we now do via Teams what we used to do at the office: chat in the aisle at work about business or personal life, just staying in tune with each other. I have found myself multiple times laughing out loud all by myself at my home office because my colleagues and I get involved in a light hearted Teams conversation about something off-topic. A little levity can go a long way in making one's office job a more pleasurable experience! And a happier employee is a more effective employee!
Pros:
Most of the tools and icons (e.g., "attach", "share screen", "add participants") in Teams are intuitive and universal, which is important. Most users jump in and learn by doing, not receiving any formal training. It is so helpful to be able to attach a photo of a customer's product concern in Teams so our technical product support group can view it and discuss it. It is also useful that one can search Team conversations by a particular keyword, so if you want to locate a conversation about a subject from prior weeks, you can. I don't know what we would do without the ability to phone each other through Teams! All day long, we make quick calls to each other, no cell phone needed! The steps are so simple: select a name, and click on the phone icon. We used to use a different group chat platform, but since Teams is the most up to date Microsoft collaboration product, it syncs seamlessly with all of our other Microsoft apps such as Outlook. For example, all of the Teams conversation and meeting information can be referred to in Outlook.
Cons:
When joining a Teams meeting, I always get tripped up by the screen that pops up. It asks how I want to join the meeting. Do I download the app, continue on the browser, or open an existing Teams app? Plus a separate window opens that says Open Microsoft Teams? This all confuses me. Can it not be detected how I always join my Teams meetings every day? Can it not detect that I already have downloaded an app? I would recommend that it be made more clear how to "Reply" to a group conversation. The key is to Reply within the same conversation thread! I can't tell you how many times colleagues type a reply to a thread in the New Conversation field rather than the Reply field. Then we have a very disjointed conversation going on. Perhaps Reply needs to be bold face or a different color? When changing your availability status, there are two statuses that are amber colored. One status is "be right back". The other status is "appear away". Why is there one status color for two different statuses? Finally, on a lighter note, I think more emoji choices are needed. We have a lot of fun batting conversations back and forth all day at work, and some additional emojis to convey our emotions would be helpful. I find myself using the "thumbs up" symbol all day long as a catch-all to say I agree, or I got your message, or Thank you, or That makes sense, or even You're welcome.

Pretty good software with some unfortunate weak spots
Comments: We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.
Pros:
The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels). Notifications are pretty reliable, mentions and activities in channels you follow are logged into an activity feed, which is quite useful. The part where Teams really shines though is the option to add other functions to a channel. The Wiki can be nice, although using it is sometimes a bit counter-intuitive. What's really helpful is the Planner, because it allows you to include kanban-like views of tasks (or other things). We actually use it less for tasks and more for ideas and backlogs of things for the entire team to review.
Cons:
One thing that bugs me is an issue that also came up with Slack: You sometimes miss notifications because, when you open the app, you automatically jump into the last channel (or chat) you where when closing it. When you actually want to go to some other place, you might leave the channel, leaving all notifications marked as "read" - but you might not even have noticed there was something new in them! I don't know how to solve this, I only know that it can be a problem. The real downside of Teams is, for me at least, the very limited possibility of your notifications. You can essentially turn them on or off for mentions, channels you follow, and chats. There are some other options, but they are all of the "all-or-nothing" type. I either get notifications (and therefore push notifications on my smartphone) for all mentions, or for none of them. Here, Slack has a much better system. The other thing is the mobile app. On Android, it's just not as reliable as it could be. Activating the "don't disturb" status, for example, does nothing. If I want to turn of push notifications, I need to that completely and manually. Sometimes, uploads don't work. And when I'm on the road, messages might not get through - but instead of sending them once I have a connection, it sits there with warning sign, waiting for me to resend it... kind of an archaic way of dealing with this issue.
Microsoft Teams our meeting platform
Comments: With teams, working from home was significantly more efficient. We have our workplace meetings booked on a calendar, and unlike Zoom, there is no time limit. We're able to transfer papers back and forth, as well as share screens and open files at the same time to work on jointly. It has been extremely beneficial in transitioning our firm from a paper-intensive brick and mortar to a more electronic-based remote operation.
Pros:
The online video conferencing and screen sharing, as well as the ability to invite an infinite number of people to the conference, are my favorites. The feature of the live caption on the meeting document storage in SharePoint I particularly enjoyed how you can see the team members in the gallery or during a meeting on the seats; it's a great feature. cover for the back ground Throughout the meeting The online video conferencing and screen sharing, as well as the ability to invite an infinite number of people to the conference, are my favorites. The feature of the live caption on the meeting document storage in SharePoint I particularly enjoyed how you can see the team members in the gallery or during a meeting on the seats; it's a great feature. cover for the back ground Throughout the meeting
Cons:
One of the major problems with Microsoft teams at my firm is the retention policy of the communications you transmit. If you have something critical in a message, it will be erased after a short amount of time, potentially causing data loss. If you're communicating about crucial matters in teams, you'll need a mechanism to save any critical information from these meetings. Another downside of Microsoft Teams is the lack of consistent notifications. It can be irritating when the purple banner shows in the bottom corner of your screen every few minutes. To limit the amount of time this is a distraction, I recommend changing this in the Settings.

Perfect for Staying Connected in 2020
Comments: Teams has been a great tool for our company to share messages, whether between two people, a division of people, or across the entire company of 100+ employees. Our company switched over from Slack as we grew in numbers, and while the UI has taken a bit of time to become acclimated to, Teams has been invaluable for us for all of the available features and the integration with Outlook calendars and our other Microsoft applications.
Pros:
Teams has been perfect for my coworkers and me in 2020 when everyone is working remotely. We can effortlessly communicate with one another through the chat feature. We have created teams for our various work teams, departments, societies, and even for interests outside of work. Teams has enabled us to continue our biweekly meetings directly in the app. In a training session the other week, through screensharing I was even able to take control of the other user's screen, which was a remarkable feat. Teams also connects seamlessly with our Outlook calendars, which is a great deal of help when someone is asking in the channel about my availability or when a Teams meeting is on the horizon.
Cons:
My only real con with Teams is that I wish it were easier to set a status - the status auto-changes to away after five minutes and sometimes has issues coming back to available. Any away or out of office statuses aren't as readily visible as I would like. The UI overall could be a bit more user-friendly.