--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 439\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. > > Verdict: Rated **4.5/5** by 10953 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10953 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (68 total) - Adobe Acrobat - Asana - Assembly - Axonify - Booking - Calendar Pro - Calendly - Canva - Claude - Copilot - Copilot - Desk - Drop - Dynamics 365 - Figma ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software) - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14535 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17499 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12085 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24059 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Reviews ### "I use Teams every day at work\!" — 5.0/5 > **Lauren** | *23 March 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues. > > **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity. > > Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls. ----- ### "Trusted, reliable, now more user friendly" — 5.0/5 > **Arianna** | *22 January 2026* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: Reliable, consistent, professional. Its features and user friendliness have improved much over the last few years, making it a more versatile tool. > > **Cons**: Still work to do in the overall look, feel, customisability and fun side of the experience. Better pricing would be a bonus > > I have noticed a dramatic improvement if Microsoft Teams over the last few years, prompted by the extensive use we more name of video meetings. Overall, the tool has become much easier to use, more approachable. The impression is that Microsoft has taken the time to look at what popular competitors offers and what James them successful to come up with updates to better suit a wider audience. They layout and features are today far more welcoming and relevant to everyday application. These are aspects presenting some more room for improvement, still. What I am most pleased about is however its reliability that is superior to others. It's a trusted tool, for professional and personal purposes. ----- ### "Instant Team Communication" — 5.0/5 > **Emma** | *25 January 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams offers great value of money as it is included in part of the Microsoft package. It is essential for team communication, in instant messaging, video calls, calls, and online meetings. It is easy and simple to use, and can be used by many individuals and businesses, it is widely used. You can set up channels to improve team collaboration and project management, share files and words quickly. It has a very good search function to find older items. I have an in-built landline which is very useful when working remotely. It identifies any unread meeting or other chats so you can easily navigate and find and read them. It has integrated calendars, OneDrive, apps and co-pilot. You can customize your background and other features giving customisation options. > > **Cons**: Occasionally Microsoft Teams suffers when there is poor internet connection, but this can be fixed by turning off cameras. It offers an option to give call quality feedback and it feels like they are constantly improving. > > My overall experience with Microsoft Teams has been positive. By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage. ----- ### "Pivotal platform in the workplace" — 5.0/5 > **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. > > **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. > > A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \& communicating a lot more efficient. ----- ### "The Best And Most Effective Corporate Communication App\!" — 5.0/5 > **Cameron** | *25 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing projects / large tasks that require a deadline. It is the main communication app that our IT team use to communicate about the things we need to get done, and also allows us to set a shift schedule that varies, so we get lots of value out of it. > > **Cons**: I think Microsoft Teams is a really great and complete product already, but I would say if I had to suggest an improvement, that I would like there to be more of a variety of the apps you can integrate into Microsoft Teams to provide more of a seamless experience that synergises well with other apps / services. > > Microsoft Teams is a great communication and collaboration app, and has been the primary app that I have used across my corporate career for maintaining contact with my team members, talking about the problems we face as IT administrators on the daily, and also a great way to contact internal users within our business to deliver timely and effective IT support. I like that there are share screen functions on calls as this allows us to troubleshoot incidents in the event our remote control tools don't work, so an excellent alternative option also. ----- Page: 1 / 439\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data