--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 447\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based collaboration platform with chat, video meetings, voice calling, file sharing, and app integration for teams of all sizes. > > Verdict: Rated **4.5/5** by 11150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11150 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Bangla, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh - **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (268 total) - 8x8 Work - ADFS Server Windows 2019 - ADP Global Payroll - ADP GlobalView Payroll - ADP Workforce Now - AWS CloudFormation - AWS Lambda - ActiveDirectory Domain Controller for Windows 2016 - Adobe Acrobat - Adobe Acrobat Sign - Adobe Export PDF - Airtable - Amazon Aurora - Amazon Aurora Serverless V2 - Amazon EC2 ... and 253 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Related Categories - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) - [Video Conferencing Software](https://www.capterra.co.uk/directory/31895/video-conferencing/software) - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14675 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17695 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12171 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24197 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "The go to app" — 5.0/5 > **Jamie** | *25 July 2026* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Teams makes communication and collaboration simple by bringing chat, meetings, file sharing, and project discussions into one place. It integrates well with Microsoft 365, making it easy to work on documents together in real time and keep everyone aligned. The interface is straightforward, it's highly customisable with channels and apps, and it offers excellent value for organisations already using Microsoft's ecosystem. It's reliable for both day-to-day communication and managing projects across remote or hybrid teams. > > **Cons**: The desktop app can occasionally feel resource-intensive, especially on older devices, and notifications can sometimes be inconsistent or overwhelming without careful configuration. Finding older conversations or files isn't always intuitive, and as more apps and channels are added, navigation can become cluttered. While overall collaboration is excellent, managing large numbers of teams and channels could be more streamlined. > > My overall experience with Microsoft Teams has been very positive. It provides a reliable, all-in-one platform for communication, collaboration, meetings, and file sharing, making it easy to keep teams connected whether working remotely or in the office. The integration with Microsoft 365 is a major strength, allowing documents to be shared and edited collaboratively without leaving the app. It's intuitive to use, highly customisable, and scales well for organisations of different sizes. While performance can occasionally slow on older hardware and large workspaces can become cluttered, the productivity benefits and collaboration features make it an excellent solution for day-to-day teamwork and project management. ----- ### "Teams makes work easy" — 5.0/5 > **Muiz** | *8 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Teams has always been good for keeping my calendar and team meetings also very good for transcripts is so cool and the video call quality is great > > **Cons**: Finding it hard sometimes to get the transcript sometimes if you dont set it up early.but its been helpful talking to the support > > My overall experience with teams is so good and great it make my work so easy especially when doing teams meeting and transcribe is good I don’t need to do any note or need a note taker for my meeting ----- ### "Solid all-in-one collaboration tool, though it takes some getting used to" — 5.0/5 > **Syed Hamza** | *3 August 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Teams integrates seamlessly with the rest of the Microsoft 365 suite, which makes day-to-day work much smoother — I can jump from a chat straight into a shared Excel file or SharePoint document without switching apps. Chat, video calls, and file sharing all live in one place, so there's less back-and-forth between different tools. Channel organization by project or department keeps conversations easy to find later, and features like @mentions, threaded replies, and pinned messages help cut down on missed updates. Screen sharing and meeting recordings are also reliable, which is useful for keeping a record of decisions made in calls. > > **Cons**: The interface can feel cluttered, especially when you're part of many teams and channels — finding a specific message or file sometimes takes longer than it should, even with the search function. Performance can lag when running alongside other resource-heavy apps, and notifications can become overwhelming if not managed carefully, leading to important messages getting buried. The channel/folder structure also isn't always intuitive for new users, so there's a bit of a learning curve. > > Overall, Teams has become a core part of daily workflow for communication and collaboration, particularly for coordinating with colleagues and external contacts on ongoing tasks. It's reliable for meetings and file collaboration, though it does take some setup and discipline (organizing channels, managing notifications) to get the most out of it. The tight integration with Outlook, Excel, and SharePoint is the standout benefit for anyone already in the Microsoft ecosystem. ----- ### "Excellent software\! So easy to use and helps keeps me and my work organised." — 5.0/5 > **Fiona** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use Teams as part of my every day work life and it makes everything so much easier\! I work remotely from home so being able to keep track of online meetings and communicating with other members of the organisation all over the country is really important. We hold regular team meetings and have group shared folders for project work and management which is easy to upload and control access. I am able to customize my file access and calendar access and view my team members schedule. I find the automated meeting suggestion really useful when some members have a busy diary and will show me when there is a space where everyone is next available at the same time. > > **Cons**: I cannot think of anything that I do not like or have encountered any problems when using Teams. I certainly have not had any recent issues. > > Excellent. Microsoft Teams keeps me organised and I am able to show myself as 'busy' or 'do not disturb' if I have a heavy workload which informs people that I may not be able to respond to messages. ----- ### "All-in-One Collaboration Tool That Works Well but Can Feel Heavy at Times" — 4.0/5 > **Josh** | *1 July 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Teams offers good value as it’s included in most Microsoft 365 plans, combining chat, meetings, calling and file sharing into one place so there’s no need for multiple tools. It handles team communication well with chat, channels and video calls, and is strong for collaboration thanks to its integration with SharePoint and OneDrive for easy file access and real-time editing. It’s straightforward enough for everyday use and supports a decent range of apps and integrations, making it a solid all-in-one platform, especially if you’re already using Microsoft 365. > > **Cons**: The interface can feel cluttered, especially with lots of teams and channels, and admin tasks like permissions and policies can get messy. Some features require extra licensing, which adds to the cost, and support can be slow unless you’re on a higher plan. Performance can also be an issue at times, with slow loading, lag in calls or high memory usage, particularly on older machines. Customisation is fairly limited and for proper project management you still need to rely on other tools. > > Copilot said: My overall experience with Microsoft Teams has been positive — it’s a solid all‑in‑one platform that makes communication and collaboration much easier by bringing chat, calls, meetings and file sharing into a single place. It works especially well in environments already using Microsoft 365, where integration with tools like SharePoint and OneDrive makes working on documents and sharing information seamless. Once set up properly, it helps keep teams organised and reduces the need to juggle multiple apps. That said, it’s not perfect — the interface can feel cluttered at times, there’s a bit of a learning curve, and performance can dip with slow loading, lag or high resource usage, particularly on older devices or in larger environments. ----- Page: 1 / 447\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data