--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 443\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. > > Verdict: Rated **4.5/5** by 11036 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11036 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (68 total) - Adobe Acrobat - Asana - Assembly - Axonify - Booking - Calendar Pro - Calendly - Canva - Claude - Copilot - Copilot - Desk - Drop - Dynamics 365 - Figma ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software) - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14596 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17568 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12114 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24113 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11528 reviews) ## Reviews ### "Works well with Copilot" — 3.0/5 > **Verified Reviewer** | *17 April 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows > > **Cons**: Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu / nav system could be clearer. ----- ### "Trusted, reliable, now more user friendly" — 5.0/5 > **Arianna** | *22 January 2026* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: Reliable, consistent, professional. Its features and user friendliness have improved much over the last few years, making it a more versatile tool. > > **Cons**: Still work to do in the overall look, feel, customisability and fun side of the experience. Better pricing would be a bonus > > I have noticed a dramatic improvement if Microsoft Teams over the last few years, prompted by the extensive use we more name of video meetings. Overall, the tool has become much easier to use, more approachable. The impression is that Microsoft has taken the time to look at what popular competitors offers and what James them successful to come up with updates to better suit a wider audience. They layout and features are today far more welcoming and relevant to everyday application. These are aspects presenting some more room for improvement, still. What I am most pleased about is however its reliability that is superior to others. It's a trusted tool, for professional and personal purposes. ----- ### "Pivotal platform in the workplace" — 5.0/5 > **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. > > **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. > > A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \& communicating a lot more efficient. ----- ### "Instant Team Communication" — 5.0/5 > **Emma** | *25 January 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams offers great value of money as it is included in part of the Microsoft package. It is essential for team communication, in instant messaging, video calls, calls, and online meetings. It is easy and simple to use, and can be used by many individuals and businesses, it is widely used. You can set up channels to improve team collaboration and project management, share files and words quickly. It has a very good search function to find older items. I have an in-built landline which is very useful when working remotely. It identifies any unread meeting or other chats so you can easily navigate and find and read them. It has integrated calendars, OneDrive, apps and co-pilot. You can customize your background and other features giving customisation options. > > **Cons**: Occasionally Microsoft Teams suffers when there is poor internet connection, but this can be fixed by turning off cameras. It offers an option to give call quality feedback and it feels like they are constantly improving. > > My overall experience with Microsoft Teams has been positive. By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage. ----- ### "Excellent software\! So easy to use and helps keeps me and my work organised." — 5.0/5 > **Fiona** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use Teams as part of my every day work life and it makes everything so much easier\! I work remotely from home so being able to keep track of online meetings and communicating with other members of the organisation all over the country is really important. We hold regular team meetings and have group shared folders for project work and management which is easy to upload and control access. I am able to customize my file access and calendar access and view my team members schedule. I find the automated meeting suggestion really useful when some members have a busy diary and will show me when there is a space where everyone is next available at the same time. > > **Cons**: I cannot think of anything that I do not like or have encountered any problems when using Teams. I certainly have not had any recent issues. > > Excellent. Microsoft Teams keeps me organised and I am able to show myself as 'busy' or 'do not disturb' if I have a heavy workload which informs people that I may not be able to respond to messages. ----- Page: 1 / 443\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data