Hypefactors Reviews

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Average Ratings

  • Overall
    4 /5
  • Ease of Use
    3.7 /5
  • Customer Service
    3 /5

About Hypefactors

Cloud-based PR software that helps media professionals with media monitoring, measurement, relations and news creation & distribution.

Learn more about Hypefactors

Showing 3 reviews

Polo S.
Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/12/2018

"Finally, a user friendly interface to monitor media impact"

Comments: As a small agency we are very happy to have access to this incredibly useful tool that allows us to gain insight into our earned media impacts and present the results to our clients in a very professional way.

Pros: Really easy interface and configuration.
The customer service team is very helpful and the set-up was done in one day.

Cons: As it is a relatively new platform, not all the media that is important to us was monitored at the beginning. However, we sent an Excel spreadsheet with the names of our target outlets and the customer relations team uploaded them for us and we are now able to track those too.

  • Reviewer Source 
  • Reviewed on 11/12/2018
Joachim S.
Head of Communication
Oil & Energy, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 14/09/2018

"Easy media monitoring"

Comments: We use Hypefactors for our mediamonitoring across different markets and countries. Works very well.

Pros: Great overview, easy access on different platform - and a very competetive price

Cons: Takes a bit of traing to harvest all benefits

  • Reviewer Source 
  • Reviewed on 14/09/2018
Stephen B.
Managing Director
Public Relations & Communications, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 04/10/2018

"Potentially great but..."

Comments: We wanted a media distribution/evaluation product with a newspage facility. Hypefactors looked really impressive. And for all we know it is, but the customer support, once you have signed up is appalling. I am still convinced that if we had had support we could have got the program working but that does not solve the uploading and search issues.

Pros: Valuation of coverage. This is a constant headache for PR agencies and on the face of it Hypefactors can automate this task saving hundreds of work hours.

Cons: Terrible customer support
Cannot upload media lists
Confusing search set-up

  • Reviewer Source 
  • Reviewed on 04/10/2018