Zoho Cliq Reviews
by Zoho Cliq4.5 / 5 42 reviews
Reviewed on 07/05/2019
Well integrated, versatile and easy to use chat software
Comments: Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more.
Pros: As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.
Cons: The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.
Reviewed on 16/10/2019
Obvious Choice for Zoho Users
Comments: We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.
Pros: The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.
Cons: The mobile app can have a lot of input lag.
Reviewed on 26/09/2018
Slack-like chat, much cheaper and with some useful extra features
Comments: We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc.
Pros: Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users
Cons: Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.
Reviewed on 21/03/2018
Can send a chat instead of using my phone to send a text. Sometimes it's faster.
Pros: Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.
Cons: If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.
Reviewed on 19/12/2018
Group Meetings and Staying Uptodate
Pros: I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.
Cons: The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.
Reviewed on 04/02/2019
Favorite tool in a Fully Featured Suite
Comments: Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!
Pros: Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!
Cons: Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.
Reviewed on 18/09/2019
It is an amazing software to interact with your colleagues on both mobile and desktop.
Comments: It has been good. I use it daily for all my professional communications.
Pros: Zoho Cliq is a great platform to interact with your colleagues. You can make groups and anyone can add or delete a person. You can send all types of documents and links to others easily. You can also chat with yourself and use it to save important links and docs. You can use this application on both desktop and smartphone.
Cons: Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.
Reviewed on 20/03/2018
Great option for communicating with your team!
Pros: Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.
Cons: One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.
Reviewed on 23/03/2018
Very goos tool to communicating with my work team
Pros: I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool
Cons: I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful
Reviewed on 15/02/2019
Keeps everyone together
Pros: I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.
Cons: I don't like how lengthy it can be to set up and getting new users enrolled is a pain.
Reviewed on 07/05/2018
Zoho Cliq is a great instant messenger
Comments: I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.
Pros: works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq
Cons: phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon
Reviewed on 03/01/2019
Powerful, but daunting.
Comments: Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is unified in one place and we're able to collaborate much more quickly.
Pros: As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.
Cons: It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!
Reviewed on 08/10/2018
Good and inexpensive alternative to Slack
Comments: Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.
Pros: My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.
Cons: You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.
Reviewed on 31/05/2018
Business messaging with many options
Pros: I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.
Cons: I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.
Reviewed on 01/04/2018
A business chat
Pros: I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.
Cons: I also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.
Reviewed on 27/09/2019
Easy way to chat through your company
Comments: Simple, easy to learn and a great way to communicate with my colleagues.
Pros: If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.
Cons: It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.
Reviewed on 01/09/2018
Value of Money with 5 star service
Pros: There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.
Cons: The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!
Reviewed on 01/06/2018
Pros: Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.
Cons: What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.
Reviewed on 24/05/2018
A complete communication system
Pros: I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.
Cons: With the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.
Reviewed on 14/12/2017
very simple to use. very hands on software. simple to navigate
Comments: we are able to track all records of actioned and not actioned tickets and see a trail of responses easily.
Pros: the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software
Cons: we cannot group tickets under client name. ticket system is messy and ticket order is not understood.
Reviewed on 21/11/2018
Great Communication tool for our staff
Pros: Easy to implement and roll out - Quickly helped our team stay in touch
Cons: Some functionality is not intuitive but that is expected from a product with as many options as Cliq has
Reviewed on 04/01/2019
Comments: I am able to switch between conversations quickly, which allows me to do multiple things at once. Also the fact that you can have joint conversations make doing projects and just communicating with a group so much easier.
Pros: The fact that you can have multiple conversations opened up at once in the same screen.
Cons: Honestly there really is not something that I do not care for, the software is great!
Reviewed on 27/08/2019
Great tool for internal communication
Comments: Just keeping everyone connected and on the same page is crucial.
We use the entire suite of Zoho products, so it's very convenient to have the chat function built into the
platform. Means less tabs open on my computer.
Cons: I miss the giphy feature that I used when my company used Slack. It was great for injecting some levity into company communication.
Reviewed on 21/05/2019
Solid team chat/collaboration app with an extensive development backend for customizations
Comments: I was impressed with the opportunities for developers but not with the UX.
Pros: Cliq integrates well with other Zoho apps, particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.
Cons: Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms. Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).
Reviewed on 04/04/2019
Communication via Cliq is easy!
Easy to download and use
Contacts can be grouped for specific conversations
Cons: It logs you out after a certain amount of time and you cannot see pending messages when logged out. Texting is just as fast and more noticeable. I like Cliq but I don't think it is as vibrant as it could be. You have to be at the desk to have the benefits of Cliq.