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Average Ratings

  • Overall
    5 /5
  • Ease of Use
    5 /5
  • Customer Service
    4.5 /5

About Expense Once

UK business providing modern expense management software, allowing staff to raise, submit & approve claims. Cyber Essentials Certified.

Learn more about Expense Once

Showing 2 reviews

Tom G.
Director
Arts & Crafts, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/09/2017

"The team there were great, helped us every step of the way, and the product was simply first-class"

Comments: Great list of systems available, saves us having to search 1 by 1, the reviews are also very useful

Pros: OCR - we just upload the receipt and in a few seconds the expense is created ready for us to save. It was highly configurable and yet easy to understand, I've never seen any other system achieve this level of features with such ease of use. The speed of the solution is fantastic, our internet is not the best but their software runs perfectly. If we require something they immediately have it in the software for us, there was no waiting for weeks, we can always rely on them if our business changes. Our staff took to the system well, mainly because of the ease of use, but also because it's fresh, looks and feels modern. Even with all this it came out as one of the cheapest systems.

Cons: Although we had a dedicated account manager, when they were on holiday we'd have someone else who didn't know us or our setups very well, which was frustrateing

Vendor Response

by Solutions Once on 25/09/2017

Thanks Tom, it's a pleasure working with you and the team there, lunch is on us next time!

  • Reviewer Source 
  • Reviewed on 15/09/2017
Felicity R.
EA
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 17/09/2017

"Im an EA looking for softeare to 'help' with expenses"

Pros: As an assistant I am looking for a tool that can 'assist' me is 'simple' and can help me do my job in a 'timely fashion.' expenseOnce achieves all this. It takes away the 'faff' and 'time consuming' tasks most often associated with expenses.

Vendor Response

by Solutions Once on 25/09/2017

Thanks Felicity, the team really enjoyed working with Capital Group and we're glad you were all very pleased with the product. As always feel free to get in-touch directly if you need anything, James

  • Reviewer Source 
  • Reviewed on 17/09/2017