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Intellum Platform Reviews

About Intellum Platform

Intellum is an all-in-one solution for delivering customer, partner, and employee education initiatives at scale.

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Pros:

The ease of use of the system is great. Hardly any training needed to be able to manage this system from an HR & Training standpoint.

Cons:

The system has really poor file management capabilities and interface.

Intellum Platform ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.2
Value for Money
4.5

Likelihood to recommend

8.5/10

Intellum Platform has an overall rating of 4.6 out of 5 stars based on 15 user reviews on Capterra.

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Filter reviews (15)

Jim
Jim
Director, Partner Education in US
Verified LinkedIn User
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A powerful business tool that cam be up and running quickly

5.0 4 years ago

Comments: We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros:

The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons:

It would be helpful if the product offered native report visualizations.

Brittany A
Brittany A
Sr. Director, Head of Enablement in US
Verified LinkedIn User
Consumer Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Customization Capabilities Offer A Big Opportunity

5.0 4 years ago

Pros:

We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons:

We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

Kaloyan
TSE, Lead in Bulgaria
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Needs to go a long way in order to meet its enterprise price tag

3.0 5 years ago

Pros:

- It is easy to do simple tasks. - Has the basic features and functionalities.

Cons:

- The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks. - The system has really poor file management capabilities and interface. - The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

Yasar
Product in Saudi Arabia
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Intellum platform is Very good platform for business

5.0 last year

Comments: I found this platform very good and it benefited me a lot, I request more friends to benefit from this platform.

Pros:

Because this is very good and informative platform I read and learned a lot from this good

Cons:

As I said, it is a very good platform, but the world is currently moving forward in science and technology. In the sector, therefore, they also have to further improve this platform

Nicole
Learning and Development in US
Used the Software for: 2+ years
Reviewer Source

Great, simple platform

5.0 7 years ago

Pros:

As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons:

Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

Santino
Student in Jamaica
Education Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Intellium Platform Review

5.0 2 years ago

Pros:

A constantly evolving software with excellent features. Very easy to complete most basic tasks. The ability to work across platforms makes this tool a very valuable asset.

Cons:

No major issues have been experienced with the software so far

Craig
Dealer Operations Manager in US
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Lots of features, easy to use, nothing better

5.0 4 years ago

Comments: Most excellent.

Pros:

Super clean and robust interface for both creating, organizing, and interacting with content

Cons:

Sometimes it's not completely clear how to accomplish what you're trying to do. But their support is excellent so a quick phone call resolves any issues.

Troy
Troy
Manager, Knowledge Platform's TILs in US
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Stands above the grey

5.0 5 years ago

Comments: We solved custom success training. The external market is a hard space to solve for and there are even fewer platforms that are up for the tasks needed to be success in deploying to a immense audience with different needs.

Pros:

Intellum is constantly evolving their product getting head industry trend or driving them.

Cons:

The thing the makes them great is also a burden you have to stay on top of the changes but if you do the amount of impact you can drive is amazing.

Kayla
Kayla
Talent and Client Experience Specialist in US
Verified LinkedIn User
Entertainment, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Exceed Beginnings

4.0 7 years ago

Pros:

Great customer support through Intellum for the Exceed software. Admin articles are easy to follow if you find what you are looking for in their Help Desk functionality or work with a support representative. Easy to navigate and understand. There are multiple testing options, in a staging environment and in a specific branding organization in production, which is key!

Cons:

Not fully developed in terms of having various options. Can customize to a certain extent. Only offers reporting, no dashboards or analytics currently.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best mobile friends LMS solution

4.0 5 years ago

Comments: Exceed is one of the few tools we use it in our e-learning projects. Exceed is really a wonderful tool.

Pros:

Seamless integration with leading HR software's Capability of adding TEDTalks along with other video/audio files makes this a unique tool

Cons:

Exceed is quite suitable for enterprise level customers due to its cost. Though, it is bit pricey compared to its rivals, it was as promised.

Amanda
Head of partner program in US
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Strong LMS for customer training, great account support

5.0 4 years ago

Comments: Intellum has allowed us to scale our customer training quickly. We launched an academy with 7 hours of content that received high user ratings and won several industry awards.

Pros:

Their team provided hands-on onboarding, making it easy to get started. We appreciated both how secure and customizable the platform is, which allowed us to design nearly every essential component, from use of our logo, fonts, colors, icons and more. They also have great thought leadership resources on scaling learning and a helpful user conference.

Cons:

We had some challenges integrating our product with Intellum. It was resolved, and we had a unique set up, but in hindsight would have walked through the integration approach more explicitly with them upfront. There could also be more flexibility in displaying and segmenting content.

Michael
Training & Development Coordinator
Used the Software for: Not provided
Reviewer Source

Intellum's Exceed in Review - ProTrans International Inc.

4.0 12 years ago

Comments: This systems overall use and capabilities measure in what we would consider an industry leader. We went through numerous LMS systems before deciding on Exceed and found that Exceed could do everything any other system could do, and more. We would give the system a 9/10 on our rating scale.

Pros:

The ease of use of the system is great. Hardly any training needed to be able to manage this system from an HR & Training standpoint. Customer support on any issues has been great. We have had the same representative the whole time, and they have remained in constant contact during the process.

Cons:

If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users. In the beginning of our purchase, we created several test dummy accounts to work within the system before going live. We have since marked them as inactive users, but can't completely remove them from the system. We are aware this is for record purposes, but would be nice to remove the accounts labeled "Test Test" or "John Doe".

Brenda
Brenda
System Engineer in Colombia
Verified LinkedIn User
Food & Beverages
Used the Software for: 1+ year
Reviewer Source

Excellent choice

5.0 7 years ago

Pros:

I really liked having chosen Exceed, their services have been the best and their quality in dealing with the client is magnificent, I do not regret having worked with them.

Cons:

I really do not have any complaints about this company, on the contrary, I highly recommend it, it is difficult to find companies that are as attentive and efficient. I hope to come back soon.

Jeniriana
Jeniriana
System Engineer in Colombia
Used the Software for: 1-5 months
Reviewer Source

Amazing company

5.0 7 years ago

Pros:

My company is constantly developing, we are always in search of what makes us innovate. In this way I met Intellum, trained my employees with new creative learning, as well as allowing them to learn monetization strategies. I recommend Intellum because it improves the creative perspective of tired workers of the same.

Cons:

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

Tim
Business Development Analyst in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Intellum Platform

4.0 4 years ago

Comments: Intellum helps us get content out to retailers that sell our product, to ensure they are representing our brand and products well. It lets business users easily track thousands of retailers to ensure all are in compliance with required training agreements.

Pros:

Integration with SSO was easy and painless. Setting up and managing courses is easy for business users.

Cons:

Being a platform product, some aspects are less customizable that we would like them to be.