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About BigMarker

BigMarker is a fully customizable webinar platform that combines powerful video technology with robust interactive experiences.

Learn more about BigMarker

Pros:

Overall use and features combined with the cost make this a great software for webinars.

Cons:

One Con I ran into was the inability to use bigmarker as a telestrator (writing on the screen while reviewing a video).

BigMarker ratings

Average score

Ease of Use
4.8
Customer Service
4.9
Features
4.9
Value for Money
4.8

Likelihood to recommend

9.4/ 10

BigMarker has an overall rating of 4.8 out of 5 stars based on 383 user reviews on Capterra.

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Filter reviews (383)

Michael
Michael
Agency Owner in Australia
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BigMarker is versatile for live, automated and evergreen webinars

5.0 2 years ago

Comments: BigMarker allows us to scale our lead generation webinars and the delivery of training programs that our customers purchase. For us, BigMarker pays for itself over and again each week.

Pros:

BigMarker is versatile--allowing you to do your choice of live, automated or blended webinars--it's easy to use, beautifully designed and totally reliable. It's a pleasure to use for us and for our attendees.

Cons:

The only difficult thing about using BigMarker initially is getting your head around how many different types of events you can set up, in terms of Live, Automated, Evergreen, On Demand, Summit/Series etc., and what the differences are between each of them.

Chris
Chris
Pitch Coach in New Zealand
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Big Savings with BigMarker

5.0 2 years ago

Comments: I have used BigMarker as a lead generation device and it works well. - I need to use it more!

Pros:

I was most impressed with the cost of BigMarker as opposed to other solutions out there. Besides the price, I like the call to action button that I can turn on in the webinar when I am pitching.

Cons:

The virtual background is not as good as it could be. I have a good greenscreen and studio lighting so I can get away with it okay. But if the lighting isn't good it doesn't look great.

Elizabeth
MarComm Dir in US
Security & Investigations, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Unfortunately looking for another webinar platform

3.0 5 years ago

Comments: It's a mixed bag. I like that they are making improvements but my biggest issue is the user experience with microphones and sadly there has been no fix for that. I wish there was an option to click somewhere and see what attendees are seeing, which would be helpful when you're trying to coach them through the process of turning on their microphones. If it weren't for the microphone problem I probably wouldn't be looking elsewhere.

Pros:

We've used BigMarker for more than a year. After trying out several options, I was directed to go with the cheapest. I believe the price has gone up since then. I know that they must be continually working on it because I keep seeing more features added, such as automatically muting my microphone when the video plays. They are pretty quick about getting back with me when I have questions (although it doesn't always resolve an issue). I do like the recording feature, especially since they have added the ability to trim the video right on the website. I also like that you can download the recorded video of the webinar.

Cons:

We do webinars monthly, usually more often than that. Setting up a webinar is frustrating because several options are offered without explanation of what each option entails. Worst is the attendee experience. I put the mic icon + instructions on our presentation's first slide, but attendees always have problems finding it and we waste several minutes trying to do so, even with a dedicated web person at the controls. Also last time I was presenting at home, with another person presenting from the office. I realized when viewing the video that when my connection dropped, the webinar stalled. Also attendees had to figure out how to turn off webcast mode (I had not set up the webinar to be in webcast mode so I was surprised this was necessary) before being able to turn their microphones on and then there was such an enormous echo that no one could understand each other. This is problematic because we do a lot of custom solutions and I really wanted to hear from the customers about what problems they needed to solve. The chat feature works nicely but not everyone wants to type. In contrast, we use Slack internally and you can easily turn on your mic or other features. When I contacted customer support, they did get back with me fairly quickly but didn't really address the problem to my satisfaction. When I sent another email, they just cut and pasted the response from the first email, so it was frustrating, especially because I have found their responses helpful in the past.

Maddy
Maddy
Founder in US
Verified LinkedIn User
Writing & Editing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

BigMarker is perfect for my webinar needs as a small business owner

5.0 2 years ago

Comments: Very good! I really don't have any complaints based on my own usage. It's a really smart tool that makes hosting virtual events fairly painless.

Pros:

BigMarker just makes sense. It's not hard to get started and set up, while several other webinar platforms are a bit convoluted. There are a lot of great features in terms of the full management of a webinar's lifecycle: the ability to easily set up a sign up page, email automations, and so on. I love that your initial landing page link can also be used to share a webinar replay if you decide to record it. You can integrate BigMarker with other tools using Zapier and other built-in integrations. I like that you can also create evergreen webinars that don't ever have to premiere as a live event if you don't want them to! It's also worth noting that their support is very responsive and helpful with every query I've thrown their way.

Cons:

Some of the cohosts of my webinars have reported issues using the interface when we're going live together. I can't say that I've necessarily had the same experience but it's definitely worth noting since the best tools have the least friction for those who aren't as familiar with the tool as the administrator.

Kai Meng
Kai Meng
Co-founder in Singapore
Verified LinkedIn User
Primary/Secondary Education, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The best way to conduct webinars and online classes!

5.0 2 years ago

Comments: It is a great product that allowed us to scale our private education business significantly.

Pros:

We love the assured delivery and quality of the service! Their customer support is also always prompt, patient, and helpful.

Cons:

Camera views to students may lag sometimes, but the audio remains smooth throughout. But there could be other issues with users' internet connection speed too.

Charlotte
Charlotte
Director in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

BigMarker is a Value Packed Webinar Software that Has Outstanding Potential

5.0 3 years ago

Comments: I was introduced to BigMarker through a Facebook group that was lucky enough to be able to talk about the software and company with its owner and developer. That early introduction and subsequent training sessions and contact with the team have given me a high opinion of not only the platform but the people behind the platform. I'm looking forward to using BigMarker more in the future as it has so much potential.

Pros:

BigMarker is well-designed and intuitive; making it simple and pleasurable to use. I love the potential of the product. Not only can you have one-off webinars or use the platform for simple video conferencing rooms but you can also create channels and series of multiple webinars; giving the potential of multiple revenue streams. With the automated features it also means that after initial set up there is very little ongoing maintenance saving time and effort.

Cons:

I really can't think of anything that was difficult about BigMarker. When I set up my first room for video calls I do remember being a little unsure of how it would all work but that was down to me not having used video calls previously rather than any problem with the software. If I'm being really picky I think it might be nice to have a native Google Calendar integration rather than having to use Zapier, but as new features seem to be added every few days I wouldn't be surprised if it gets added while I'm writing this review!!

Solesky
Solesky
wellbeing facilitator in Ukraine
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bigmarker is the webinar platform with super powers!

5.0 3 years ago

Comments: I love the fact that, from a single platform, I could host a virtual conference, hybrid events, summit or convention in their brand-new streaming studio and after the conference is over, I could embed the interactive player on my site. That is what I call a platform with superpowers. BigMarker is the simplest and most affordable way to create an online event. I recommend it highly.

Pros:

I run a business where I offer coaching and training sessions for students in Latin America. But I have a lot of trouble keeping my students engaged while using Zoom. 3 years ago, I found Bigmarker and decided to give it a try. And when I noticed that Bigmarker provides me with everything I need to design, build, and execute an impactful, engaging virtual conference, I said to myself, this is what I was looking for, and ever since I kept using Bigmarker. What I really love about this platform is that the owners are listening to us and are adding new marketing features and rapidly integrating dozens and dozens of new integrations. And on top of that BigMarker is the simplest and most affordable way to create an online event (hybrid or live).

Cons:

In the beginning, I was overwhelmed by all the learning curbs. Trust me, this is because they have tons of features and options. I contacted support, and they guided me on every step. After a while, I got the hang of it. You need to spend time learning your way. Inside the platform, but it was worth it.

John
John
Founder in US
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best product for live and on-demand webinars!

5.0 3 years ago

Comments: I can't say enough positive things about the product. We tried various other products and by far Big Marker's experience for speakers and users exceeds them all.

Pros:

The attendee interface gets rave reviews from our students. They can see each other's comments and questions in real-time. The Q&A tab has an 'up vote' feature, which allows the speaker to understand how many attendees have the same question. The analytics provided at the end of the webinar allow us to gain insight into the students and also provide necessary details for reporting continuing education to 3rd parties.

Cons:

When recoding the webinars, there is no 'pause' feature.

BigMarker Response

3 years ago

Hi John, Thank you so much for taking the time to talk about your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize a well rounded webinar experience and we are glad to see positive results. Happy event hosting! Thanks, Team BigMarker

Mi
Founder in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good webinar and meeting platform

5.0 last year

Pros:

This is an established platform used in many business and universities. You can brand your webinars and events. There is good support, constant improvement, and no software to download. Update: Two years later and I would still recommend.

Cons:

Compared to competitors, platform is less intuitive/user friendly. Support is helpful.I'm still learning features.

Arman
CEO in Norway
Mental Health Care, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A star for my upcoming webinars

5.0 last year

Pros:

Its easy to use and has and affordable price. With a nice stack of feauters included

Cons:

I cant say I have seen any so far, but the interface might be more intuitive

Robin
Founder in Germany
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best online meeting and webinar platform out there

5.0 3 years ago

Comments: Overall we have a great experience using bigmarker and use it for all our digital meetings as well as for webinars. It is a great, feature rich platform and the team never disapoints and keeps on improving at great speed. So over time bigmarker is getting better and better and we enjoy using it more and more.

Pros:

Bigmarker is great. Most I like that it is completely customizable. The settings for a webinar are amazing. Everything can be as you want it to be. Also the feature richness of Bigmarker is a huge advantage. No extra tools for polls, questionaires, evergreen webinars, whiteboard, digital meeting rooms, etc. Especially the ability to send an offer pop up or slide in to your viewers is genius. Even more so for a prerecorded webinar. It can be basically your 24/7 live sales webinar and at the end they get directly an offer presented. This really increases conversions for us.

Cons:

Sometimes it lags a bit and it is not as fluent as zoom. I just sometimes wish it would be as smooth as zoom, which it is not. Also it has a learning curve. The advantage of having everything as you like also means you need to take the time to set up everything and learn once how bigmarker works. But once you did this and created some templates, it makes it quite easy. If you want something fast, where you do not need to know what you are actually working with, bigmarker is not for you.

Ann
CEO in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Webinar software that revolutionised our business

5.0 4 years ago

Comments: loved it, have recommended it on a regular basis.
I have had one technical issue/bug in 10 months with sending an email and UK based support fixed that within 2 hours

Pros:

There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference. I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews. We started with a demo, the the cheapest package up to 100 registered users and 4 hour long webinars. Immediately we loved the ease of use, and huge range of options to create and run the webinars, especially the ability to see your preloaded slides and the audience chat at the same time. Once we built ip the number of attendees and started using it for training we upgraded to the next package. The best part of the software is all the marketing features, with simple invite emails and automated reminders. Because we were advertising the webinars elsewhere we quickly grew our list and the Big Marker weekly email became our best recruitment tool. We also extensively used the polls and offers, and have used that to drive signup of our training academy and for lead generation. The downloadable data files have also proved very useful and I am currently writing a blog on the anicca.co uk site about what we have learned. There are some automation features that we have not used yet, and it can also integrate with a lot of other products.

Cons:

The only annoying issue is that I have to upload lists from individual webinars back up to the top level, before sending a new invite. We get about 20- 40 registrations from new users each week, so it would be helpful that these were automatically added to a list. Similarly I would like to see a consolidated list of users and what they registered and attended. I had to manually combine data from 40 spreadsheets to get the overall picture.

Carrie
CVO in US
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Professional and Powerful Platform

5.0 2 years ago

Comments: I really like the service and look forward to doing more with it, as my business plan is to create more online events in the near future.

Pros:

BigMarker is a perfect platform for those interested in having a swiss army knife-style service, capable of hosting quick meetings, evergreen webinars, o-learning events, etc. It feels like a big league, yet it is accessible to smaller organizations. The developers have created amazing features to suit every level of business. I highly recommend this platform for those looking for serious solutions to online sales and training purposes. You can create recurring events, on-demand, live stream, and quick informal meetings. The Support team is extremely helpful.

Cons:

It can take a bit of time to get everything set up and fine-tuned, because there is so much available to use in creating a professional experience. However, this is not really a con for those who really want a quality presentation platform with all the bells and whistles. Once you have your ideal setups in place, you can duplicate templates to edit new versions.

Verified Reviewer
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An indispensable tool for my work

5.0 3 years ago

Comments: It is one of the most important tools in my work (e-learning). I run many webinars both to teach and to promote my services. I can always count on BigMarker to help me deliver my message to the audience.

Pros:

I've tried a lot of webinar software and Bigmarker is ultimately the one I've stuck with since 2018 because it is reliable, beautiful and so easy to use!

Cons:

I can't really think of anything to complain about because whenever there were hiccups along the way, the support had always been very helpful and deployed fixes in a timely manner.

Jacob
CEO in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

BigMarker Is Incredible!

5.0 2 years ago

Pros:

BigMarker was super helpful during the pandemic to be able to host my meetings and webinars! It allowed me to streamline the process!

Cons:

There was nothing I didn't like about BigMarker. Just make sure you use strong internet connection.

Camila
Administração in Brazil
Facilities Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I really liked this app

5.0 2 years ago

Comments: Experience has been very good so far I'm getting to know it now I'm enjoying it I hope it continues like this I have nothing to complain about

Pros:

I like him a lot I'm getting to know him and I'm liking him a lot

Cons:

For now I don't have to complain I'm liking it a lot I'm getting to know it now

Ami
Manager in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BigMarker - A Great Marketing and Meeting Room for your Business

5.0 2 years ago

Pros:

BigMarker does a great job at video conferencing. They have been in this space for quite a long time and have brought some great new marketing features to use as evergreen content.

Cons:

I love that they have evergreen marketing built into the platform

Diego
Consultant in Spain
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

A complete solution for online events

5.0 2 years ago

Comments: Bigmarker allows me to promote my brand directly, and record a webinar once and play it multiple times for different audience.

Pros:

The most important aspect for me is that I can manage all aspects related to my online events. I can set up meetings, send invitations, control attendance, customize my audience's experience during the webinar and carry out actions to drive engagement. I can also do all this from the browser and my audience does not need to download anything to their computer.

Cons:

You need to have a minimum connection speed, otherwise you cannot use the platform.

Hector
Hector
Digital Marketer - Estrategia digital in Mexico
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Simplifying the process into a smooth, no stress experience for attendees.

5.0 3 years ago

Comments: We have been using BigMarker since the closure of in-person events due to a possible outbreak of COVID, and it has been a reliable and effective solution to provide quality service to our online live event participants in just about any browser-enabled environment.

Pros:

Bigmarker is a virtual event platform that allows you to create a detailed agenda, organize the event, send out invites and share documents all in one place. This service has pretty much everything that we need for our events and it offers a ton of cool features that help us get the job done. The thing I like the most is how the service itself is so easy to use, but at the same time it offers a ton of features that we can take advantage of to make our virtual events more fun.

Cons:

The lack of a desktop app or software like Zoom, Teams, or Bluejeans because this is browser-only solution

BigMarker Response

3 years ago

Hi Hector, Thank you so much for taking the time to review BigMarker. We are happy to hear that BigMarker has everything that you need for your events. BigMarker is constantly making a point to maintain an easy-to-use platform as well as offering a variety of features. As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on our browser-based software. We hold ourselves to making sure our customers receive the highest quality and will keep this in mind. We truly appreciate your review and hope to work with you in the future! Thank you, Team BigMarker

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Stand out with confidence

5.0 2 years ago

Comments: Bigmarker is a great, powerful, feature-rich tool that is a must for a professional online presence. I'm happy to be using it and will recommend it to others with no hesitation.

Pros:

There are different types of webinars, including on-demand, evergreen, series, live, automated and 24-7. The options are awesome for creating different types of events for different needs and great for repurposing events to keep engaging audiences.

Cons:

Because Bigmarker is so powerful, it can be a bit overwhelming and has a bit of a learning curve. It would be good to have an "easier" mode. Maybe turn on a "basic" mode with the basic features required for people to just quickly dive in to start a webinar and to fine-tune features if required by switching back to an advanced mode. It would be nice to have more popup info tips that show when you hover over a feature. This would be helpful just when selecting which type of webinar to run, instead of needing to click into each to read the longer description. Would also be good to have a "save" button when creating a webinar. For example for on-demand webinars, one can return later to upload video. Have a quick recording mode to record the camera/screen/slide for creating on-demand webinars.

Kartik Ahuja
Kartik Ahuja
Founder in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best automated webinar & marketing focused webinar software

5.0 2 years ago

Pros:

I've used so many tools like Webinar Jam, Zoom, Gmeet among many others. This is by far the best tool i've used for automated webinar, meeting rooms, live webinar and that allows you to create a landing page, capture payments, save them into my email marketing platform.

Cons:

There is nothing as such, the support is great which matters a lot as a lot of times companies have slow support but Bigmarker is a great one

Vinicius
CEO in Brazil
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The most practical and powerful software I've ever used

5.0 2 years ago

Comments: BigMarker is the software I have used the most in the last 2 years, it has been very powerful for my business, people love to participate in a meeting that happens perfectly and has several features such as screen sharing, questions and answers among other features that make a big difference of the tool.

Pros:

The ease of broadcasting your meetings and the amount of powerful features simply lacks nothing.

Cons:

They don't have a native android app. this makes us always have to depend on the browser

Tracey
Manager in Australia
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable and flexible webinar service

5.0 3 years ago

Comments: Big Marker has kickstarted my online course career and I 100% recommend this professional platform to any serious user.

Pros:

This software has the perfect marriage with HeySummit and allows me to run an evergreen summit with the amazing features of a full webinar service. I also use it for one to one meetings/coaching sessions that are recorded for the student to rewatch privately. The ease in changing cameras, screen sharing and drawing, plus playing videos is great. Adding handouts is a no brainer with reporting on how many download these a great resource. The support from the principal of this platform who personally contacted me to ensure I had it setup correctly at a particularly personal and stressful time was humbling. Above and beyond service at that time.

Cons:

COVID I'm sure has impacted some of their support. Only once a question had to be escalated to tech team - everything else was user error.

BigMarker Response

3 years ago

Hi Tracey, Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an Evergreen webinar as well as our easy to use platform and we are glad to see positive results. We are always looking to adapt and improve in the future and we appreciate your feedback on our support team. Happy event hosting! Thanks, Team BigMarker

Huey
Huey
Partner - Consulting and Organisational Services in Trinidad & Tobago
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BigMarker - a powerful and easy-to-use platform for sharing your message

5.0 3 years ago

Comments: I love using BigMarker and consider it one of the best value-for-money resources available. It is very robust and professional-looking and the feedback from clients is consistently positive. Friends and colleagues who have attended other programmes on BigMarker have commented to me how much they love BM. The user experience is definitely a highlight for BigMarker. I also enjoy how easy it was to start setting up and using the system. I can copy/ clone a webinar and quickly repurpose. The quality of the HD recordings are fantastic. I also love how BigMarker team is constantly adding improvements and Customer Support has been very responsive whenever I experienced technical difficulties. It's definitely a cut above other offerings especially Zoom in my opinion. I consider BigMarker part of my secret sauce :-)

Pros:

The comprehensive full stack of features offered in one place including: attractive landing pages with easy configuration, email management, various webinar formatting e.g. evergreen webinars, HD recordings, breakout rooms, great participant interactivity and control over unwanted and negative inputs. BigMarker offers a very professional and polished look that continues to generate positive reactions from clients who enrolled in our programmes.

Cons:

Personal meeting rooms or meeting spaces feature tends to have connectivity challenges at least for me. I would love to use it more to leverage the powerful features of BigMarker for one-on-one coaching sessions.

William
William
Founder / Senior IT Consultant in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome Platform for Webinars/Meetings

5.0 3 years ago

Pros:

No special software needed for attendees, which makes it easy and convenient. Friendly, responsive customer service team. Quality and performance of the actual video is excellent and the auto-adjustment for low/high speed connections is great.

Cons:

I'm not a big fan of the channels concept, but we just ignore those features. It seems like it would be very useful for other organizations, such as educators.