--- description: Discover the benefits and disadvantages of OnPay. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPay Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay) # OnPay Canonical: https://www.capterra.co.uk/software/167109/onpay Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/167109/onpay?page=2) > OnPay is an easy-to-use, cloud-based software for small and mid-sized businesses to simplify payroll, automate taxes, and manage HR. > > Verdict: Rated **4.8/5** by 464 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OnPay? OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 464 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OnPay - **Location**: Atlanta, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First month free, base fee starting at $49 + $6 per employee per month. This simple pricing structure allows businesses to know exactly what to expect without the confusion of mysterious quoting processes or unexpected charges. OnPay also provides a convenient tool for businesses to calculate their monthly cost based on the number of people they need to pay each month. Additionally, the plan includes free onboarding support, offering businesses free setup and data migration, making it easy to get started with using the software. Furthermore, OnPay's pricing plan encompasses essential features such as W-2s, 1099s, and year-end filings, unlimited pay runs and schedules, federal, state, and local tax filings, and expert support by phone, chat, and email. The plan also boasts no implementation or integration fees, ensuring that businesses have access to all necessary features without any surprise charges. Overall, OnPay's pricing plan is designed to offer powerful software with exceptional service at a straightforward and competitive price point, making it a cost-effective solution for businesses of all sizes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Approval Process Control - Archiving & Retention - Audit Management - Benefits Dashboard - Benefits Management - Check Printing - Compliance Management - Compliance Tracking - Dashboard - Deduction Management - Direct Deposit - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - Employee Profiles - Employee Self Service - Health Insurance Administration - Multi-State - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Reminders - Self Service Portal - Task Management - Tax Compliance - Time Tracking - Training Management - Vacation/Leave Tracking - W-2 Preparation - Workflow Management ## Integrations (8 total) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Related Categories - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Alternatives 1. 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I love that employees are able to create their own login and download their own paystubs, W-2, etc. They also send reminders about running payroll early if there is a holiday, which is very helpful. > > **Cons**: I honestly cannot think of anything I don't like. It's been a great experience. If anything, it would be nice to customize the layout of the W-2 to a different format. ----- ### "Great service and easy to use" — 5.0/5 > **Olga** | *29 December 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer. > > **Cons**: Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer. > > Great experience\! Being new to payroll it's very important to find a supportive service that will be easy to navigate\! ----- ### "Great Experience" — 5.0/5 > **Angie** | *2 September 2025* | Farming | Recommendation rating: 9.0/10 > > **Pros**: Serves agricultural clients, fair pricing. Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to them ended up being more valuable than I expected. > > **Cons**: Requirement that they enter the data as it really tightened up my timeline to transition (but it worked great in the end) > > Overall, very pleased with the experience\! Had some reservations about the process; as an accountant I'm used to doing the data entry. It ended up being a great experience and I was so happy to have a direct point of contact to ask questions and check in on the process. ----- ### "Great for Micro business" — 5.0/5 > **Marylenny** | *23 August 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: After searching and looking for a payroll provider, I ended up with onpay. The deciding factor was the value. As a small/micro business my payroll is not consistent so i enjoyed the flexibility of having unlimited payroll and states. The response time was also very impressive. I also like the ease of onboarding and working with the platform. > > **Cons**: I dislike that there is not an option to suspend the account for the months that i will not need it. > > Everything was easy, the onpay team was very responsive and quick to answer my questions. I am still navigating tools but it is pretty intuitive. ----- ### "Payroll Setup" — 5.0/5 > **Susan** | *31 October 2025* | Investment Management | Recommendation rating: 10.0/10 > > **Pros**: OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience\! > > **Cons**: Nothing, from the very beginning, Onpay walked me through the entire process with a real live person and not a chatbot. > > Seamless, easy, manageable, consumer friendly website. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/167109/onpay?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/167109/onpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data