--- description: Discover the benefits and disadvantages of draw.io. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: draw.io Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Diagram Software](/directory/30941/diagram/software) > [draw.io](/software/166985/draw-io) # draw.io Canonical: https://www.capterra.co.uk/software/166985/draw-io Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/166985/draw-io?page=2) > Cloud-based diagramming tool that helps create, share, track and manage diagrams through drag \& drop functionality and templates. > > Verdict: Rated **4.6/5** by 772 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses draw.io? Designed for developers, IT, network admins, designers and process analysts, it is a web-based tool that helps create, publish and share diagrams in various formats. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 772 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JGraph - **Founded**: 2000 ## Commercial Context - **Starting Price**: €5.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: draw.io online is a free-to-use web application with no premium paid-for functionality, watermarking, or other limitations. To use draw.io with Atlassian Confluence and JIRA, monthly or annual fees apply. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Brainstorming - Collaboration Tools - Data Import/Export - Diagramming - Drag & Drop - Flowchart - Mind Maps - Organisational Charting - Templates - Third-Party Integrations ## Integrations (8 total) - Confluence - Dropbox Business - GitHub - Google Drive - Google Workspace - Jira - OneDrive - Trello ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Diagram Software](https://www.capterra.co.uk/directory/30941/diagram/software) ## Related Categories - [Diagram Software](https://www.capterra.co.uk/directory/30941/diagram/software) - [Flowchart Software](https://www.capterra.co.uk/directory/31060/flowchart/software) ## Alternatives 1. [Lucidchart](https://www.capterra.co.uk/software/146136/lucidchart) — 4.5/5 (2254 reviews) 2. [SketchWow](https://www.capterra.co.uk/software/1054154/sketchwow) — 4.9/5 (585 reviews) 3. [Visio](https://www.capterra.co.uk/software/201133/visio) — 4.5/5 (3281 reviews) 4. [Miro](https://www.capterra.co.uk/software/128955/miro) — 4.7/5 (1685 reviews) 5. [EdrawMax](https://www.capterra.co.uk/software/82970/edraw-max) — 4.5/5 (205 reviews) ## Reviews ### "Diagramming that just works" — 5.0/5 > **Richard** | *27 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's fast to load, easy to work with, takes minutes to learn and provides excellent value for money for us. Plenty of shapes are provided via the template library, from room layouts to process mapping. > > **Cons**: Nothing really - it does everything we need it to do and more\! Hard to see a con in this tool to be honest. > > We use it extensively during project / task planning, whether that's making decisions on Azure infrastructure or traditional flowcharts. ----- ### "Draw.io - a simple-to-use and high-quality flowchart designer" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Simple to use flowchart maker with visually-pleasing results > > **Cons**: Could potentially have more options for visuals - but this is a minor point ----- ### "Draw.io made flow chat easily accessible" — 5.0/5 > **Joshua** | *6 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy of use and ability to pick up where you stop. One of the most amazing things is that you can export as a PDF for presentation purposes for free. > > **Cons**: One of the limitations of draw.io is the lack of accessible to a mobile app. ----- ### "Simple and fast diagram tool with minor layout issues" — 5.0/5 > **Harshul** | *14 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: draw.io is how easy it is to make flowcharts and process maps without needing any fancy software. I use it at work for quick diagrams, network layouts and simple workflows, and it’s super fast to drag things around. The templates help a lot when I don’t want to start from scratch. I also like that it works right in the browser and saves to Drive, so I don’t have to install anything. The shapes library is huge and covers almost everything I need. > > **Cons**: Sometimes the interface feels a bit crowded, especially when I open too many panels. A few features are hidden in menus and take time to find. When diagrams get big, it can lag a little or feel slow to move things around. Collaboration works but not as smooth as some other tools. Also exporting to certain formats sometimes messes up spacing and I have to fix it manually. Not major issues but small things that slow me down. > > Overall my experience with draw.io has been really good. It’s my go‑to tool for quick diagrams at work because it’s simple, free and doesn’t get in the way. I use it for flowcharts, process mapping and even small technical diagrams. It saves me time and I don’t need heavy design tools for basic stuff. There are small annoyances like lag or cluttered menus, but nothing that stops me from using it daily. For everyday diagramming, it’s reliable and easy to learn. ----- ### "Diagramming Tool for Network Projects" — 4.0/5 > **Hein Htet** | *10 April 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Open Source Software, Rich Template and Shape Library , Offline access > > **Cons**: Auto-layout and snapping features can be finicky, especially with complex diagrams. > > It's a powerful and flexible tool for creating network diagrams, technical visuals. I appreciate that it's free to use, integrates well with Google Drive, and offers a wide variety of stencils for network architecture, cloud environments, and system designs. ----- Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/166985/draw-io?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/166985/draw-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data