Salon Booking System Reviews

Excellent salon booking if you run your own site

Comments: Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online payment, but this is more to support the developer. Prepaying hair appointments is a bit of a minefield however we can take a deposit only, which has reduced no shows and encourages new clients to call and talk to a person instead. Shift workers like nurses love it. Calendar integration is the only hiccup but we bypass this by receiving copies of messages sent to clients and manually update calendar from there however the mobile app might resolve this for us. Highly recommend for any salon managing their own site.

Pros:

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

Cons:

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Excellent - for customers and for running my business

Comments: As I said above, it wasn't just that clients loved it, it was that it made it so easy for me to organise my schedule. Every day, my list of appointments appeared on my Google calendar and if I needed to check when a client has last visited, how many appointments they had had, it took just a couple of minutes. Now I am setting up a new business and I never even though about using an alternative booking system.

Pros:

This is all I needed to know: when I had my massage business (pre-Covid), clients would say that they choose me because it was son easy to book. Or they would just spontaneously complement me on the booking system. It's a very flexible system. For example, I set it up so that I could make more slots available to regular clients (by using categories for my services), and I always had 15mins between clients and I could change this any time I needed to. When it came to applying for corona, I could just download as CSV file to show all the bookings I had had to cancel - this made it so easy.

Cons:

Nothing comes to mind - I can't think of anything at this time.

Not satisfied at all

Comments: Experience. Now I know what are my requirements with a booking system.

Pros:

Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.

Cons:

I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer in the program that client get a reminder 24 hours before the appointment. In the beginning it was working well, but very unfortunately it stopped working as well! That was very disappointing.Problems again... My website designer was contacted you several times but we hardly saw any changes. This was extremely disappointing sinds I just started my own business few months before and I thought investing in Salon booking system was a great investment. I absolutely regret paying so much money for your program it caused me quite a lot of trouble with clients and looked very unprofessional. Instead of getting a discount I would prefer to have a refund!

One of the best booking systems on the market!

Comments: Customer service has a always super helpful and will get most things fixed in a day or 2. They give you so many features as standard in the free version but as stated before, just allowing one payment option like PayPal would be a game changer! I would highly recommend this software to anyone who needs a scheduling app that is very intuitive to use with options to suite almost every need.

Pros:

This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised. I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more! The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.

Cons:

I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.

Good Software

Comments: Our overall experience has actually been pretty great!

Pros:

Any software that makes it easy for my team to transition as far as user options is a great software for me. They are very very reasonably priced and have so many plugin options to choose from.

Cons:

Anytime we feel that there may be a need for something to improve they make so many improvements monthly that I think everything gets covered. The booking reports may be a little difficult to read at first but after using it, it is easier to understand once practiced enough.

Booking system for more than just hairdressers

Comments: Very helpful support and it basically does what we want for booking tennis slots on our courts. I am not that technical and for me to be able to change services, add services and things like that is great.

Pros:

It is fairly easy to use as administrator and we have young and old using it with not too many issues. User friendly therefore. And Quick.

Cons:

I would like to see less text in the confirmation upon booking. And it syncs with Google supposedly both ways but that doesn't somehow work for us. Also Google shows up a lot of text when hoovering over it so it is confusing to see where the availability is if there are 3 or more bookings in a day.

Easy to use and very useful plug-in, a revolution for your sales! Best Customer service!

Comments: Finally, we are able to fully manage our agenda and our relationship with the customers effectively, even from home or from the mobile phone for example when we are closed. It allows us to increase sales in a very satisfactory way, 24 hours on 24

Pros:

Saloon Booking is the best plug-in for managing your online bookings. Since we introduced it, we have doubled our sales. Also, the customer service is always very helpful and accurate. Really a huge thank you to Customer support representative for being so helpful and kind. It's amazing! In addition, new releases are always frequent and every time, there are novelties that improve the product.

Does precisely what it advertises and does it well, being adaptable to other industries.

Pros:

Well priced and adaptable. I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end.

Cons:

I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons. I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it.

Review

Comments: It is a great software.

Pros:

How easy is for end user to create appointments

Cons:

The new UI in last update on daily calendar view. Does not support mobile application for end users

Getting better and better

Comments: Saved me a lot of time developing my own!

Pros:

- One of a kind- so far nobody but you has come up with this solution - Front-end is user friendly, fast en clean

Cons:

- After every update, the plugin is disabled and I have to enable it again. - And, in the past, big things (like language strings) were totally changed- without announcing

Exactly what we needed

Comments: We have implemented a salon booming system for two different shops that operate under one roof - a barber and a beauty salon. We expect to add a hairdresser shortly, and that will now not present an issue - should be seamless.

Pros:

The features meshed perfectly with our requirements - and, as we needed an extra feature, it turned out this was an add on that was included with our licence. With guidance from their exceptional support we got this working easily.

Cons:

Some of the features were slightly counterintuitive - but this is more a case of a little bit of knowledge being a dangerous thing... my expectations of how something should work were not correct... once I read the manual (really!) it all made sense.

This is a great booking system but a little hard to set up

Comments: Easy to use booking for clients.

Pros:

This software has a beautiful interface and when set up correctly really is great for scheduling and booking.

Cons:

It is a little difficult to set up this software. Some of the directions aren't very clear, especially when it comes to hours of the work day.

Great Scheduling plugin, not just for Salons.

Comments: Salon booking is a powerful solution with lots of options to customize the process to what you need.

Pros:

When I researched scheduling plugins salon booking was the only solution I found that would allow us to drill down from what a customer wanted and match someone to book a meeting.

Cons:

While all the options are amazing sometimes it's difficult to configure the solution you are looking for as some of the logic seems backwards. Maybe this has been fixed or bettered in the past years but that's the experience I had when we started using salon booking.

App is important

Comments: the layout can be more simple and easy to use

Pros:

the free generation has a lot of features

Cons:

each staff has an app to check and use it

Great product, easy to use and effective!

Pros:

The features I like most about this product is the ease of use for what my needs are. I created the site myself and am very happy with Salon Booking system.

Cons:

I have no complaints. The plugin works perfectly for what I need and was very simple to implement on my website.

Good but some kind of things that i mis

Comments: It is good but I’ll miss the option in the app to block time out for the day, for example private appointment or time that i won’t use

Pros:

Is easy in use but they have an app. That is what the most like about

Cons:

Easy to use, you don’t have to be a smart person to understand the software

Awesome product saved me alot of time !

Comments: Saved me alots of time..

Pros:

What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.

Cons:

I wish it had more customizable options so i can use it not only for Salon but also for other services

Great product, easy to use and deploy

Comments: Overall experience was great!

Pros:

I am based out of the US and found this product to be very easy to use and simple to deploy for one of my clients. The price is great for what you get and having a dedicated iOS app is fantastic.

Cons:

I’d like to be able to update the language used. As I am based in the US we have different spelling for words and need to be able to update this on the website.

Very nice plugin

Comments: We are very satisfied with the product and highly recommend it.

Pros:

The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers.

Cons:

I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process.

Best Appointment Booking Plugin Available In The Market

Comments: My Experience With Salon Booking Is Good And I Would Recommend TO All My Friends And Colleagues.

Pros:

According To Me It Has All Features Which Should Be Their In The Appointment Booking Plugin.

Cons:

This Plugin Doesn’t Have Zoom Integration As Now A Days There Is Covid Situation So I Would Suggest They Should Have Zoom Integration.

Great Software but room for improvement

Comments: It was awarded free to me which was fantastic. I created my whole website to work with this booking software having about 170 services, but could not fully implement it as the back sync from Google to Salon Booking is very very difficult and unable to block personal times in a simple way without going to back end of Salon

Pros:

Lots of features, good pricing, great customer support. Customisation of the software good. Excellent discount code software

Cons:

Very difficult to block personal time on Google calendar, this could be made much simpler. Some links like Manage my booking, do not work. JS box in General settings takes only 150 characters which is very less. Tech team had improved lot of features as I uncovered these, but still stuck improving 2 way synch in user friendly way

After 1 week waiting

Comments: Worst solution. Amelia is way better when it comes to support and resources to solve issues.

Pros:

That it was easy to find when looking for a salon booking software solution.

Cons:

The support is only through email, their website chat functionality doesn’t work.

Benefit

Comments: very very helpfull

Pros:

Since my Customor use this Calender on my website, my Life has become more easy.

Cons:

Easy to use. I can configurate it according to my ows private shedule.

Recommendable

Pros:

Customer service Mobile app Intuitive layout

Cons:

Waiting time for bookings to load on the mobile app

Review

Pros:

I love your able to block slots and add in holidays.

Cons:

It only has one payment option , I wish it was able to do multiple payment merchants