--- description: Discover the benefits and disadvantages of NinjaOne. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.co.uk/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) > NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. > > Verdict: Rated **4.7/5** by 282 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 282 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Security - Deployment Management - Device Management - Documentation Management - Encryption - Endpoint Management - Endpoint Protection Software - For MSPs - IT Reporting - Incident Management - Incremental Backup - Inventory Management - Knowledge Base Management - Monitoring - Network Analysis - Network Security Software - Network Wide Management - Patch Management - Performance Metrics - Policy Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Software Management - Task Management - Threat Response - Unattended Access - VPN - Vulnerability Scanning ... and 58 more features ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.co.uk/directory/10021/website-monitoring/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1489 reviews) 2. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [Pulseway](https://www.capterra.co.uk/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "Easy to Use and Reliable RMM" — 5.0/5 > **Matthew** | *9 September 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I really like how simple NinjaOne is to use. The interface is clean, and it doesn’t take long to get the hang of it. The automation is a big time-saver — patching, scripts, and software installs just run smoothly in the background. I also appreciate how stable the remote access is, and their support team is genuinely helpful when you need them. > > **Cons**: The reporting side could be better. I wish there were more options to customize reports, especially for clients who want something branded or a bit more detailed. The mobile app works, but it’s definitely not as full-featured as the desktop version. > > Overall, NinjaOne has been a really solid RMM tool. It saves a lot of time on day-to-day tasks and makes it easy to keep everything updated and healthy. It feels reliable, and it’s taken a lot of stress out of managing multiple systems. ----- ### "I Finally Feel In Control With Wallboards\!" — 5.0/5 > **Cameron** | *26 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne is a great tool that I use daily in IT in order to screen monitor, deploy software updates and the latest patches to wallboards within the business, as well as giving me the ability to remote reboot the wallboards in the event they aren't working / need a restart for update purposes. > > **Cons**: The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex. This isn't a big issue as once you learn the user interface you appreciate the benefits NinjaOne brings. > > I have loved my time using NinjaOne, NinjaOne has provided a remote solution I can use to monitor the health of our wallboards, deploy mandatory software updates to wallboards in different buildings at the push of a button, and allows me to troubleshoot issues with our wallboards remotely. NinjaOne has finally made me feel in control when it comes to monitoring and troubleshooting wallboards, it is a great product I highly recommend. ----- ### "Love NinjaOne\!" — 5.0/5 > **Daniel** | *10 September 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: I love the power of their community. On their discord server you will always find useful scripts and ideas that are valuable. Their built in script library is a bonus too. > > **Cons**: What I did like the least is their backup product. we trialled it a few months back and it could not handle onedrive folder in the users folder. > > my overall experience with Ninja one is great, we love the product, we like that their customer service team always looks after us. The software is great it makes any IT professional life easier. ----- ### "NinjaOne - 5 stars\!" — 5.0/5 > **James** | *9 September 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform. It allows for all the RMM functionality we required with an easy to use interface > > **Cons**: We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment > > Implementation and support have been excellent, we've had regular contact from our account manager, good guidance from support and very quick response times ----- ### "The Best RMM for SMB" — 4.0/5 > **tony** | *9 September 2025* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The platform is constantly updated and intuitive. offers strong value for money. the customer support has been excellent whenever i have needed it. > > **Cons**: licensing can get out of control if not properly monitored. reporting needs a complete revamp and the ticketing system although functional could be massively improved. > > Its been a great tool to have. especially as staff come and go, the learning curve isnt big, and ninja are always there to go through anything with new users if needed ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data