--- description: Discover the benefits and disadvantages of NinjaOne. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.co.uk/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) > Cloud-based IT operations platform for endpoint management, remote monitoring, patch management, MDM, backup, and remote access. > > Verdict: Rated **4.7/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? MSPs of all sizes and internal IT teams in midsize to enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 298 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Singapore and 5 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Archiving & Retention - Asset Tracking - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Import/Export - Data Security - Deployment Management - Disaster Recovery - Documentation Management - Encryption - Endpoint Management - For MSPs - IT Reporting - Incident Management - Incremental Backup - Knowledge Base Management - Monitoring - Network Wide Management - Patch Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Risk Assessment - Screen Sharing - Secure Data Storage - Security Management - Simple Network Management Protocol (SNMP) - Software Management - Status Tracking - Templates - VPN - Vulnerability Assessment - Vulnerability Scanning ... and 85 more features ## Integrations (157 total) - 1Password SaaS Manager - 3CX - Acronis Cyber Platform - Acronis Cyber Protect - Adlumin - Adobe Acrobat - Android 11 - Apple - Apple Business Essentials - Archon - Armor XDR - Atakama - Autotask PSA - Axonius - Azure Active Directory Domain Services ... and 142 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Related Categories - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) - [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software) - [Mobile Device Management Software](https://www.capterra.co.uk/directory/30584/mobile-device-management/software) ## Alternatives 1. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (502 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1900 reviews) 3. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (239 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.co.uk/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [TeamViewer ONE](https://www.capterra.co.uk/software/122252/teamviewer) — 4.6/5 (11645 reviews) ## Reviews ### "Excellent All-in-One IT Management Platform" — 5.0/5 > **Kian** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne is easy to use, reliable, and makes endpoint management much more efficient. I like how simple it is to monitor devices, deploy updates, manage tickets, and provide remote support from one platform. The interface is clean, deployment is straightforward, and the automation tools save a lot of time. Customer support has also been responsive and helpful when needed. > > **Cons**: There is not much to dislike, but some advanced features can take a little time to learn and configure properly. I would also like to see even more customization options for reporting and dashboards. Overall, these are minor issues compared to the value the platform provides. > > My overall experience with NinjaOne has been excellent. It has improved visibility across devices, made remote access and patch management easier, and helped streamline support workflows. The platform feels dependable and well organized, and it has reduced the amount of manual work required to manage endpoints. I would recommend NinjaOne to teams looking for a strong, easy-to-use IT management solution. ----- ### "Ninja RMM for an MSP" — 5.0/5 > **Paul** | *8 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: How efficient it is and the speed at which we can connect to end users, we can be connected to a device within seconds and this improves the overall end user experiance. > > **Cons**: You have to click the prompt every time you connect to a remote session, other than that we have the very occasional issue where we need to restart the service. > > Really good and a massive improvement on our previous RMM platform we used to use, the reporting also gives us a deep insight to potential issues which allows us to be proactive and also creates sales opportunities ----- ### "The Best RMM for SMB" — 4.0/5 > **tony** | *9 September 2025* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The platform is constantly updated and intuitive. offers strong value for money. the customer support has been excellent whenever i have needed it. > > **Cons**: licensing can get out of control if not properly monitored. reporting needs a complete revamp and the ticketing system although functional could be massively improved. > > Its been a great tool to have. especially as staff come and go, the learning curve isnt big, and ninja are always there to go through anything with new users if needed ----- ### "Easy to Use and Reliable RMM" — 5.0/5 > **Matthew** | *9 September 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I really like how simple NinjaOne is to use. The interface is clean, and it doesn’t take long to get the hang of it. The automation is a big time-saver — patching, scripts, and software installs just run smoothly in the background. I also appreciate how stable the remote access is, and their support team is genuinely helpful when you need them. > > **Cons**: The reporting side could be better. I wish there were more options to customize reports, especially for clients who want something branded or a bit more detailed. The mobile app works, but it’s definitely not as full-featured as the desktop version. > > Overall, NinjaOne has been a really solid RMM tool. It saves a lot of time on day-to-day tasks and makes it easy to keep everything updated and healthy. It feels reliable, and it’s taken a lot of stress out of managing multiple systems. ----- ### "NinjaOne Valuable Management Tool." — 4.0/5 > **Ethan** | *9 September 2025* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Solid remote access tool allowing us to provide support to employees across the country. Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts. > > **Cons**: Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved. > > Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data