--- description: Discover the benefits and disadvantages of ROLLER. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.co.uk/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 145 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management - Customer Accounts - Customer Data Management - Customer Database - Customisable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature - Document Management - Document Storage - Dues Management - Email Management - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management - Member Communication - Member Database - Member Types - Membership Management - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance - Payment Fraud Prevention - Payment Processing - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Secure Data Storage - Segmentation - Social Promotion - Ticketing - Transaction Monitoring - Volunteer Management - Website Management - Workflow Management ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) - [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.co.uk/directory/30811/venue-management/software) ## Alternatives 1. [iVvy Venue Management](https://www.capterra.co.uk/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [events500i](https://www.capterra.co.uk/software/1039929/events500i) — 4.9/5 (22 reviews) 3. [AllBooked by Skedda](https://www.capterra.co.uk/software/1073834/AllBooked) — 4.8/5 (70 reviews) 4. [Perfect Venue](https://www.capterra.co.uk/software/1035127/perfect-venue) — 4.8/5 (76 reviews) 5. [Tripleseat](https://www.capterra.co.uk/software/118047/tripleseat) — 4.7/5 (573 reviews) ## Reviews ### "Roller Software Review" — 5.0/5 > **Ihsan** | *9 July 2024* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: UI and accessibility makes it easier to improve standards and understand customer needs/wants > > **Cons**: Some issues with wristband management system. I believe the system could be tailored so that the company could decided weekly what each schedule will look like. Incase of special events that require different wristbands and avoid confusion > > Great experience. Easier then other platforms I have used ----- ### "good ticketing system" — 4.0/5 > **Georgie** | *28 June 2024* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Simple till system, easy to use - easy refund process too. Great for ticketing - generates a QR ticket to customers email, which can also be added to their wallet. Scan on arrival and it brings up all booking details to check them in. > > **Cons**: Not a report option to give a business what it needs in one. Have to use multiple reports to gather your weekly takings etc. Not the easiest of systems to set up. Over the phone payments not as simple. ----- ### "Too Expensive" — 1.0/5 > **David** | *18 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: It is difficult to say as I think the system is too expensive and clunky. My trial balance reports do not allow me to select more than a 30 day period at a time to look at revenue and sales. > > **Cons**: Expense. It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if debit cards change through being lost or stolen or get updated then we are still able to receive payments from the customers account. > > Support is fine but does not make up for how expensive it is. Find the whole software to be basic. The funds to be received and funds paid are often full of inaccurate totals/ information. ----- ### "Soon to move" — 5.0/5 > **Oliver** | *18 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: The ease of use of the system for both current and historic data. Managing the bookings is relatively stress free . > > **Cons**: The pricing has now got to a level where we are seriously having to question if it remains value for the business. > > liked it and moved systems a few years ago it good but now so expensive we are reviewing our systems as we expand into new sites and products ----- ### "User Friendly and informative" — 4.0/5 > **Stacey** | *18 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and provides a lot of information. Very up to date and user friendly. The program is able to section information which is easy to retrieve. > > **Cons**: We would like the program to advise us who our existing customer are and who are new but it cannot help us with that although I have raised it. > > Very good training and very easy and good to use. 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