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About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Pros:

The extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software.

Cons:

The software slows down most times, the offline sysnchronization time is slow, and also its still lacks a lot of features.

ERPNext ratings

Average score

Ease of Use
4.5
Customer Service
4.1
Features
4.5
Value for Money
4.7

Likelihood to recommend

8.9/10

ERPNext has an overall rating of 4.6 out of 5 stars based on 138 user reviews on Capterra.

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Filter reviews (138)

Marco
Marco
Engineer in Ecuador
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A professional open source ERP

5.0 4 months ago

Comments: My experience using ERPNext has been gratifying since I got to know it, it really is a professional tool that continues to be updated daily and creating new modules thanks to hundreds of independent developers who contribute their grain of sand.

Pros:

ERPNext is a professional ERP that has integrated several tools for the accounting management of a company, has several modules and integrations and is intended for different types of companies from small to large, its main advantage is that it is FREE CODE and can be hosted on your server or in the cloud at no cost, is highly customizable once you understand the program interface, the multi-company and if you have any problems or concerns you can solve it in the forum they have.

Cons:

ERPNext as well as having benefits also has small points against and the main one is the installation you must have a very good knowledge of linux to install on a server, although they also have hosting plans, integration with e-commerce platforms has several shortcomings for its operation must be adapted and modify the code for use in South America..

Varun
Director in India
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

An experience using ERPNext in a hardware product startup in the E-Mobility Space

5.0 2 years ago

Pros:

The fact that the software is well integrated with a wide variety of modules. Other ERP systems would end up with us having a multitude of different softwares each handling their own niche, and all tied together by just Single Sign On. Here, I am able to provide everyone in the company with a login to the ERP system and have access to not just ERP features, but also Project Management, a Wiki and a Learning Managment System.

Cons:

The HR and Payroll Module can improve quite a bit. The way incentive payments are handled require external programming to design an automated performance based pay. Leaves are also not mutable if a mistake was made during the Leave Policy Assignment which was realised only half-way through the year. This also doesn't allow for a leave policy for a person to be changed in the middle of the leave policy period. This is quite important considering the constant switching of employees between Work From Home, Hybrid and Remote, each of which will have a different leave policy within the company.

Conn
President in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use, and highly customizable, but plauged by bugs.

2.0 2 years ago

Comments: The product has great potential! I wish the frappe org would focus more on all the technical debt, rather than new features. Unfortunately, they generally get paid for new features by customers, not for fixing bad code.

Pros:

I love the ability to customize forms, while it could be easier, it sure is nice to make changes without code.

Cons:

Bugs. Unfortunately, open source means that some code is not high quality. Another factor is the poor management of Git pull requests. I've created several bug fixes that languished until deactivated by automated robot after a month or two with little response from product owners. Many of these bugs are quite serious, particularly around the payroll module. Many, less serious and obvious issues, exist over major versions without resolution.

Doreen
Sales Manager in US
Environmental Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

ERPNext the best Open Source ERP system

5.0 3 months ago

Comments: Generally, ERP has been made efficient and easy to maneuver around with the system.

Pros:

The software is easy to use with some awesome customizable features which help in tracking projects, managing sales, ERP among other features.

Cons:

So far we love everything about the software since it is serving its purpose for our business.

Martin
CEO in Germany
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

The best choice for teams that have some technical knowledge in house

5.0 5 years ago

Comments: The community is vibrant and fast. There are telegram messenger groups for live communication. There is a super active forum platform. And there is a structured and well maintained github project. If you want to be part of this community, it's easy to get rolling.

Pros:

The extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software. All relevant core features of an ERP system are mature and help you learn to do it the right way as a company. The team is rigid and consequent in making sure, that this streamlined process of creating opportunities, quotations, sales orders and sales invoices is kept intact which is very healthy and keeps customizations sane.

Cons:

ERPNext is not yet easy and straight forward to use. If you have no idea of ERP software and you have no technical skills at all this is not for you. I would love to see the team focus more on the UX of the interface and the ease of use for new and very occasional users. The software feels like it's really made for experts and daily users. That said, we have compared ERPNext with Salesforce and SAP and the open source solution really shines in comparison. But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times. We have started to try to help this. But it's easy to ask and not so easy to deliver. Work in progress ...

Hardik
Hardik
Automation Specialist in India
Verified LinkedIn User
Furniture, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best Open Source ERP that is better than even paid ERPs

5.0 3 years ago

Pros:

the look and feel of ERPNext is very appealing. it is inline with the present best practices, followed in UI/UX.

Cons:

The software can integrate with some of the open source PLM Tool like Oddo, and open Source MES and IOT tools. this can create a complete opensorce ecosystem for business

Salim
Owner Consultant in South Africa
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ERPNEXT honest review

5.0 2 years ago

Comments: Overall experience has been very impressed since I have the dynamics nav background and can compare the two

Pros:

That it is open source and has all the features of a proprietary ERP like dynamics nav. Is ease to implement, support and customize due to the fact that it uses only open source code , python js etc

Cons:

I think the documentation can be improved but it has come along way since inception and they are on a good path of updating docs

Hisham
General Manager in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple, Easy, and Powerfull.

5.0 2 years ago

Comments: Fantastic product for any kind of business.

Pros:

Very easy to use, very easy to customize, very easy to integrate with. Robust business cycles.

Cons:

Nothing least, I have not faced any difficulty or problems with this software for 10 years now working with all its versions in different businesses.

Wolfram
Wolfram
Geschäftsführer in Germany
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product

4.0 2 years ago

Comments: We have started using ERPNext in v10 in 2016 and have now made a business out of it supplying ERPNext for germany, DACH, Europe and the world.

Pros:

The software is very easy to customize and with a little practice you are able to collect data in a very orderly fashion in now time.

Cons:

Some of the standards are not consistent which can lead to frustrations using the product at times.

Murtaza Saifuddin
Murtaza Saifuddin
Technology Manager in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

ERPNext - you name it and you have it - almost all the functionalities in a single application

5.0 2 years ago

Comments: Its an all-in-one application. Just go for it!

Pros:

The ability to customize the ERP as per the need.

Cons:

Documentation can further be optimized, on which the Frappe Team & active contributors are constantly working.

Aninda
Chief Solution Architect in Bangladesh
Computer & Network Security, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome ERP experience so far!

5.0 2 years ago

Comments: We've been using ERPNext for 4+ years and so far it's going great. It's extensible, scalable and easy to use!

Pros:

It has everything inside to run a business and the features are quite robust and broad. It's easy to use and so it's easy for the people/it's users to get accustomed with it at the shortest possible time.

Cons:

Inventory / Warehouse Management needs to be more scalable and shall be capable of handling millions of stock transactions at breeze. This is the major thing where the company shall focus on

Sammish
ERP consultant in Saudi Arabia
Food Production, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Powerful tool

5.0 4 years ago

Pros:

Free, easy to use and deploye, web based

Cons:

There is lot of possibility enhance features like contribution and custom app.

Anthony
Partner in Singapore
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A good ERP system

5.0 2 years ago

Comments: Excellent

Pros:

Truely Open Source. Great community. The support cost is affordable

Cons:

Nothing much actually. Hoped for more Singapore accounting support like the CPF and Payroll

Graeme
Responsable de Production in France
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fully featured and customisable ERP system

5.0 2 years ago

Pros:

The ease of use of the web interface is excellent. It's easy to see the status of a document at a glance and to move it to the next step of the process. Information entered in one area is automatically available elsewhere, such as contact information, shipping addresses, etc. It's all so well integrated. As well as being integrated it's also very customisable. Fields can be added to any document for any purpose. Custom scripts can be added to perform automated tasks.

Cons:

I found it quite a steep learning curve for setting up the system; creating and importing all the details for the component parts we use and creating the Bills of Materials. But once it's done (correctly!) it's a breeze to use. Using the system to calculate how much of a product it is possible to manufacture and for what date is not straightforward. This area of the system needs some attention from the development or documentation teams. In some ways the flexibility of the system is a disadvantage. There can be many different ways to accomplish the same thing, but they will have slightly different effects on other parts of the system. There does need to be a "recommended" and "standard" method of doing certain things which is given in the documentation.

Frédéric
Co-founder in Canada
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best ERP out there

5.0 2 years ago

Comments: ERPNext has been a huge asset in our business

Pros:

Not too expensive and very customizable. Not too hard to learn

Cons:

Manufacturing could be improve and analytics

Abdulla
Product Head in India
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Business Management Product out there

5.0 2 years ago

Pros:

Easy to Use Highly CustomizablI e Single Software to manage complete business cycle

Cons:

I am not seeing much con in the software

Dhananjay
Manager, Research & Development in India
Industrial Automation, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Well designed, easy to use ERP and surprisingly easy to customize

5.0 7 years ago

Comments: Better purchase, inventory and production management. Better interoperability between different departments- Sales, Accounts and Production. More importantly better adherence standard BOMs.

Pros:

- Based on the Frappe framework, it makes it easily customizable - Neat and responsive UI - Great for manufacturing with Multilevel BOMs, managing multiple production departments - No vendor lock in. The software 100% open-source. It provides great security to small scale businesses. - Community driven and transparent approach to development

Cons:

ERPNext user manuals should cover more number of use-cases. They typically cover the standard use-case. Compared to products like Tally or SAP awareness of ERPNext in India is still low, end-user confidence and acceptance has to be essentially be established with trials.

Hari
Managing Director in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ERPNext - cost effective , feature rich and easy

4.0 2 years ago

Comments: It has been very good. Productive user within a day. Was able to do basic development as well within a couple of days.
Also helpful community and developmen tteam

Pros:

1. Usability is very intuitive. Lots of power user aids 2.Extendable/customisable 3. Frappe framework on which ERPNext is built has lots of great features and keeps evolving 4. Functional breadth is also good

Cons:

1. Product has evolved - feature wise and even performance wise it can scale for larger customers but entity model is not well-built for larger enterprise

Roodesh
Director
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Fast setup, catering for all standard business needs and ready to use from day one!

4.0 7 years ago

Comments: Great ERP software for small and medium businesses which cater for quite a number of business processes. Support should be more readily available rather than 'pushing' customers towards blogs for help in sorting out issues and/or understanding them.

Pros:

Ease of setup and intuitive navigation through the system. Most standard business processes are already catered for. Changes in look and feel, including overall business template setup relatively easy to set up. Available help through manual and videos are very helpful.

Cons:

Hard to trace back minor glitches/bugs. Support not really catering for these small issues, which sometimes take time to understand the cause. Support often not very friendly in explaining the issue/bug but still rectify them.

Ashik
General Manager in United Arab Emirates
Import & Export, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP with all round business modules

3.0 2 years ago

Comments: It is great value for money ERP for small and medium enterprises.

Pros:

One subscription provides you with all modules that you need. Flexibility to have as many users as required. No need to pay for what you dont need. Very little or no down time

Cons:

There are unresolved formatting issues in forms like sales invoices Slow response from tech support on occasions. No Realtime help available

Narciso
Backend Developer
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

ERPNext great experience

5.0 7 years ago

Comments: This is one of my favorites products and i recommend it 100%

Pros:

- The easy way of use. ERPNext is a great product that is really easy to use for all users. - How easy is to modify/expand its functionality with custom apps or directly in the core. - We have a great community always helping with any question. - Always evolving

Cons:

- Still having some little issues sometimes but the great part is that the community who will help us with all of this.

Cyrus
Software Developer in India
Commercial Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ERPNext - a great way to revolutionize key tasks

4.0 12 months ago

Comments: Quite happy with it, it helps streamline a lot of tasks

Pros:

Its ease of use, interactive UI and an overall great documentation makes it a great asset

Cons:

An external server is required, and a paid interface for an online server makes it a little harder to work with

Polite
MD in Nigeria
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

ERPNEXT is a very good open source erp system

4.0 6 years ago

Comments: ERPNEXT is good but slows down a lot when running locally on a window device

Pros:

The reporting system, virtually any report can be generated, it's user-friendly and gives you full control of the software

Cons:

The software slows down most times, the offline sysnchronization time is slow, and also its still lacks a lot of features

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

The Best ERP for small and mid sized companies

5.0 6 years ago

Pros:

Backed by an excellent community and foundation. Truly open source. Ease of Use. Most economical ERP. Easy to customise.

Cons:

Few features are missing. Documentation can be further improved - specially the documentation of frappe framework on which ERPNext is built.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ERPNext a solid opensource ERP

5.0 2 years ago

Pros:

Fully opensource Intuitive User Interface Make Sense business document cycle Support

Cons:

Requires a little bit of technical knowledge to manager or onboard or an expert local partner