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About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Pros:

This software has a search field which is so powerful in assisting the user to get to the setting he or she wants simply by typing it.

Cons:

The software slows down most times, the offline sysnchronization time is slow, and also its still lacks a lot of features.

ERPNext ratings

Average score

Ease of Use
4.5
Customer Service
4.1
Features
4.5
Value for Money
4.7

Likelihood to recommend

8.9/10

ERPNext has an overall rating of 4.6 out of 5 stars based on 138 user reviews on Capterra.

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Filter reviews (138)

Eeman
Eeman
Founder x Chief Digital Officer in Philippines
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Making ERP More Accessible for More Humans

5.0 2 years ago

Comments: What I really enjoyed is it's constant improvement and it being really open source

Pros:

It being truly open source (without hidden sudden charges) made it really appealing as it can really allow teams to have a business management platform without having to bloat their OPEX

Cons:

Depending on the team's processes and learning abilities, the adoption could take time.

Martin
CEO in Germany
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

The best choice for teams that have some technical knowledge in house

5.0 5 years ago

Comments: The community is vibrant and fast. There are telegram messenger groups for live communication. There is a super active forum platform. And there is a structured and well maintained github project. If you want to be part of this community, it's easy to get rolling.

Pros:

The extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software. All relevant core features of an ERP system are mature and help you learn to do it the right way as a company. The team is rigid and consequent in making sure, that this streamlined process of creating opportunities, quotations, sales orders and sales invoices is kept intact which is very healthy and keeps customizations sane.

Cons:

ERPNext is not yet easy and straight forward to use. If you have no idea of ERP software and you have no technical skills at all this is not for you. I would love to see the team focus more on the UX of the interface and the ease of use for new and very occasional users. The software feels like it's really made for experts and daily users. That said, we have compared ERPNext with Salesforce and SAP and the open source solution really shines in comparison. But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times. We have started to try to help this. But it's easy to ask and not so easy to deliver. Work in progress ...

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Review

3.0 5 years ago

Comments: Get your work organized in a cost effective way

Pros:

This software has a search field which is so powerful in assisting the user to get to the setting he or she wants simply by typing it

Cons:

New to the market so many companies don't trust it fully.

Frappé Technologies Response

5 years ago

Thank you for the honest review! As for the trust factor, we are slowly but surely getting there. Frappe Technology, as an OEM for ERPNext, is working with Enterprises to create high value and build a stronger brand which users can identify with. As for the product itself, it is now close to 10 years old (Frappe just celebrated its 11th anniversary) and now has a visible presence in the market as a cost-effective ERP solution especially when compared to giants like SAP, Oracle, and Dynamics.

Salim
Owner Consultant in South Africa
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ERPNEXT honest review

5.0 2 years ago

Comments: Overall experience has been very impressed since I have the dynamics nav background and can compare the two

Pros:

That it is open source and has all the features of a proprietary ERP like dynamics nav. Is ease to implement, support and customize due to the fact that it uses only open source code , python js etc

Cons:

I think the documentation can be improved but it has come along way since inception and they are on a good path of updating docs

Farid
System Engineer in Bangladesh
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ERPNext can be a very beautiful app to manage your business

4.0 2 years ago

Comments: It was good at the beginning but later we are having second thoughts about it

Pros:

It's super user-friendly and customizable and they provide easy to use administration option, deployment is also really easy once you get the hang of it

Cons:

Performance once database and simultaneous user request increase and sometimes the report generation is really slow and it can not handle large company requirements

Hisham
General Manager in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple, Easy, and Powerfull.

5.0 2 years ago

Comments: Fantastic product for any kind of business.

Pros:

Very easy to use, very easy to customize, very easy to integrate with. Robust business cycles.

Cons:

Nothing least, I have not faced any difficulty or problems with this software for 10 years now working with all its versions in different businesses.

Renil
IT Officer in Philippines
Wholesale, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ERPNext is a truly open-sourced ERP system.

5.0 2 years ago

Pros:

The feature we like about ERPNext is that it is a solid ERP system. All modules are available to use and can work without customization.

Cons:

It does not have recommended POS hardware solution.

Gopal
Gopal
Business Consultant in India
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great product if you have a good internal IT team

5.0 2 years ago

Comments: Good product. Technically it is evolving beautifully. I have seen it since 2015. I am very positive about its future.
They need to work on building a strong partner network who can handhold the users, train and coach them. Just providing great tech is not enough, implementation and ongoing consulting/ coaching of users is MUST.

Pros:

The product is well conceptualised, and superbly designed for a small-medium firm. Their Open Source approach is great and provides tremendous value for money.

Cons:

Reporting is not user friendly. Tables are not easily readable and the scrolling is painful. Finance module is not designed keeping in mind Indian Chartered Accountants. They find it cumbersome and ask the firm to maintain data in their favourite Tally. This has to be addressed.

Asim
Asim
CEO in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Erpnext Review

5.0 2 years ago

Pros:

Ease of use, Not much of training needed for new employees, Scalability

Cons:

Project module needs enhancement to incorporate more dynamic team allocation, deallocation and scheduling.

Sonal
Sonal
Partner in India
Verified LinkedIn User
Furniture, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best ERP software out there

5.0 2 years ago

Comments: Have been using it for over 5 years now and have no complaints. Appreciate its scope and ease of use especially when I see people struggling to implement SAP business one. They need partners we implemented ourselves.

Pros:

Easy to use, great interface, very understandable self explanatory forms. Support responds quickly to issues and they get resolved.

Cons:

Nothing to dislike. Don't like them hiving off HR module

Harsha
Manager in India
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

ERPNext is a versatile system that can be applied to various industries, including real estate

4.0 last year

Comments: ERPNext enables better visibility into different operations and facilitates us for informed decision-making.

Pros:

Helps real estate companies manage their property portfolios, track rental income, handle property maintenance requests, and monitor occupancy rates.Manage relationships with contractors, suppliers, and service providers.

Cons:

The range of available integrations might be more limited compared to some other ERP solutions.Making significant customizations may require technical skills

Mahesh
Dirctor in India
Packaging & Containers, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Most flexible ERP

5.0 2 years ago

Comments: One of the best ERPs for a mid-sized company.

Pros:

ERPNext is all in one suite and hence most of the issues related to data structure are resolved at the beginning itself if the implementation is done for all the modules at one go. Secondly, customization options are almost limitless and you don't need to be from an IT background to carry out some of the basic changes as per your business requirement. Document flow and control are also very easy to learn and implement giving you the requisite flexibility of each function which does help in the implementation.

Cons:

Except that stock and account ledgers do not offer monthly/quarterly/yearly reports and no comparison of the ledgers can be done with the previous period, there is nothing that can be negative for ERPNext.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The most user-friendly ERP on the planet

5.0 2 years ago

Comments: It has been great I actually base my business is on earth

Pros:

It is the only ERP system that I have use that can be easily deployed and get people trained on it in just a few days

Cons:

It does not have a strong international support, for instants it does not adhere to any of the Latin American regulations

Mohammed
Virtual CFO in India
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

ERPNext Software Review

5.0 3 years ago

Comments: After a failed attempt to transition from Tally ERP to Odoo software due to our complex business process, we were able to successfully integrate ERPNext software into our organization. ERPNext has been in use at our company for the past two years, and we recommend it to small and medium-sized enterprises that need to use project, inventory and production modules frequently.

Pros:

- Simple and easy-to-use interface. - Open-source ERP software, no licensing cost required. - Customization is simple and requires no coding. - Simple to configure according to business needs. - Simplified reporting system. - Well-maintained and actively supported.

Cons:

- Big enterprises are not recommended. - The software is not suitable for anti-free software organizations. - Still a newcomer to the market, and has yet to earn the trust of businesses. - Customized versions have upgrade issues. - Complex setup for roles and permission management. - The documentation can be further improved.

Graeme
Responsable de Production in France
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fully featured and customisable ERP system

5.0 2 years ago

Pros:

The ease of use of the web interface is excellent. It's easy to see the status of a document at a glance and to move it to the next step of the process. Information entered in one area is automatically available elsewhere, such as contact information, shipping addresses, etc. It's all so well integrated. As well as being integrated it's also very customisable. Fields can be added to any document for any purpose. Custom scripts can be added to perform automated tasks.

Cons:

I found it quite a steep learning curve for setting up the system; creating and importing all the details for the component parts we use and creating the Bills of Materials. But once it's done (correctly!) it's a breeze to use. Using the system to calculate how much of a product it is possible to manufacture and for what date is not straightforward. This area of the system needs some attention from the development or documentation teams. In some ways the flexibility of the system is a disadvantage. There can be many different ways to accomplish the same thing, but they will have slightly different effects on other parts of the system. There does need to be a "recommended" and "standard" method of doing certain things which is given in the documentation.

KVE ANAND
PARTNER in India
Food Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

ERPNext the best

4.0 4 years ago

Comments: I feel proud that I selected a feature rich product at value for money. But still I fear about fewer service providers. Reliability of service providers is high so the successes of implementation depends highly upon their service. Also we faced a critical threatening problem (data got deleted automatically).Luckily overcame as our partner was supportive.

Pros:

1.Easy to understand modules 2. GREAT FEATURES 3. Easy to implement once deployed. 4 Suitable for MSME 5. API feature 6.Auto email

Cons:

1. POOR DOCUMENTATION 2. FEW SERVICE PARTNERS 3. DIFFICULT TO DEPLOY 4. CRITICAL PROBLEMS NOT RESPONDED BY VORE TEAM

Amr
General Manager in Egypt
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Technobuilders

5.0 2 years ago

Pros:

Fast setup and flexibility. Easy creation of reports and rich list views.

Cons:

Project Management app is not friendly and lack of support for email management on the application. Lack of updated installation scripts for new app versions. Locked change of company abbreviation after restore

Abdulla
Product Head in India
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Business Management Product out there

5.0 2 years ago

Pros:

Easy to Use Highly CustomizablI e Single Software to manage complete business cycle

Cons:

I am not seeing much con in the software

Moses
Moses
Director in Kenya
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best ERP software in the market

5.0 5 years ago

Comments: Very fulfilling, since i started deploying this system, am very happy

Pros:

Very heavily packed with features and very easy to use that any person willing to learn they can learn very fast

Cons:

Manufacturing section of the manual needs to be more expounded especially on the bulk production of items

Carlo
MANAGER in Mexico
Sporting Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Satisfied with performance but expensive for small companies.

5.0 2 years ago

Pros:

I love how easy and speedy we can make quotations for our customers and the professonal look of the documents they get from our company.

Cons:

My company is very small and sometimes I feel the software is too big for our needs, I believe a light version with cheaper cost could be ideal, in fact with the new pricing structure I will probably need to find another affordable option in the future, these days with our economy suffering due to a post pandemic crisis and the current unneeded war we need to save on everything in order to survive as a company.

Donna
President in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ERPNext

5.0 6 years ago

Comments: I have been using ERPNext in my business very effectively to track inventory (and serial numbers) across multiple warehouses. I appreciate the ability to repack and to maintain delivery and installation information.

Pros:

The Team is constantly improving this software and listening to their user base. I can almost always find an answer to my questions in the community forums. I look forward to new features.

Cons:

Some functions are designed to address specific needs in foreign countries. It isn't always obvious how to adapt a function to meet your own criteria. Some features are lacking, especially if you are accustomed to batch processing.

Pradeep
Principal Consultant in India
Verified LinkedIn User
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Probably most powerful software ever made

5.0 6 years ago

Pros:

- Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations. - Doctype concept they have used is extremely powerful and flexible. - Quite a detailed documentation with ample videos and webinars (also available on youtube). - Extremely strong accounting background. - Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.

Cons:

- Bank integration missing - Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.

Narciso
Backend Developer in Dominican Republic
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The best ERP for small and medium size companies

5.0 6 years ago

Comments: In overall, ERPNext is an amazing product, I use it every day and I feel so good with the platform

Pros:

Open Source Easy to use A lot of modules available inside the platform such as Education, Non Profit, Agriculture, etc Growing community Active forum to discuss any issue

Cons:

As an active Open Source project a lot of times We face a lot of features requirements that are not so great to have in our system. Also, the permission system is a little bit complicated

Dhananjay
Manager, Research & Development in India
Industrial Automation, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Well designed, easy to use ERP and surprisingly easy to customize

5.0 7 years ago

Comments: Better purchase, inventory and production management. Better interoperability between different departments- Sales, Accounts and Production. More importantly better adherence standard BOMs.

Pros:

- Based on the Frappe framework, it makes it easily customizable - Neat and responsive UI - Great for manufacturing with Multilevel BOMs, managing multiple production departments - No vendor lock in. The software 100% open-source. It provides great security to small scale businesses. - Community driven and transparent approach to development

Cons:

ERPNext user manuals should cover more number of use-cases. They typically cover the standard use-case. Compared to products like Tally or SAP awareness of ERPNext in India is still low, end-user confidence and acceptance has to be essentially be established with trials.

Verified Reviewer
Verified LinkedIn User
, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

strong community, very flexible! can even be used immediately without customisation.

5.0 6 years ago

Comments: i got to implement and help others.

Pros:

can be used out of the box! have all the things that you can expect for an ERP - CRM - HR - Item/Inventory - manufacturing you can even customize flow without touching the code you can build your own application, and integrate easily to your ERP strong, strong community

Cons:

tricky for big company due to the nature of those company - taxation is different for IPO-ed company - consolidation for multiple company (this can be done, just a bit tricky) documentations and how to used documentation can be improved.  more use case implementation. e.g - demo implementation for retail company - for manufacturing company with their specific flow