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About ProForm

Complete title and escrow application with process automation, accounting, 1099 submission, endless integrations, and more.

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Pros:

ProForm is relatively easy to use, but that's about all I can say for the pros regarding this software.

Cons:

Customer service was also not the easiest to work with.

ProForm ratings

Average score

Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.1

Likelihood to recommend

7.7/10

ProForm has an overall rating of 4 out of 5 stars based on 20 user reviews on Capterra.

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Filter reviews (20)

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Steep learning curve at first, but great functionality

5.0 6 years ago

Pros:

It simplifies the process of creating settlement statements and balancing with lenders.

Cons:

There is a steep learning curve up front. It's not particularly intuitive, so you just have to get in there and start working with the system to get comfortable with it.

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

SoftPro Great Title and Escrow SoftWare

4.0 4 years ago

Comments: We are solving preparing commitments, policies, CD's. Benefits have been allowing our people to do more in less time. Helping us keep things uniform my putting in custom rules. Our people are super happy with the Software.

Pros:

I like that you can set up rules that will make sure the user has to abide by the business rules that we set up. Another great feature is you can put in automation that will allow the program to perfrom tasks once something is done in the system. This way it frees up your employess in order to do more important things.

Cons:

I think they take awhile to add things that other similar software has. The biggest one is wire intergration, been waiting over a year for this feature. Another software has had it for three years at least.

Diane
Senior Escrow Officer in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Could be better

3.0 2 years ago

Comments: A mediocre escrow/title platform that could use much improvement.

Pros:

ProForm is relatively easy to use, but that's about all I can say for the pros regarding this software.

Cons:

Not customizable enough. Basic functions lacking. Help section is not often helpful. Suggestions fall on deaf ears.

Casey
front desk admin in US
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AMAZING PRODUCT

5.0 5 years ago

Comments: It is a great product, organized and easy for the company.

Pros:

This is so much easier to use that something we used in the past!! It is well organized and you can add info by typing a series of short letters that way you do not have to fill in redundant information.

Cons:

IT IS SO SMALL!! Even if you change the zoom on your desktop, it doesnt effect the app. It is so tiny and hard to read!

Rebecca
Office Manager in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love softpro!

5.0 5 years ago

Comments: Very well! We used it before and swapped to eclosings because it was web-based but did not have a good experience. I was so glad to come back to softpro!

Pros:

The fast customer service! If we have any issues, we have help fixing it within a very short time frame. They are always very helpful. The program is also very user friendly. We used eclsoings for a short time and hated it! Softpro is much easier and more efficient!

Cons:

The small screens. I feel like the writing is very small compared to other products and sometimes can be hard to read.

Joan
Title Insurance Producer in US
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perform like a Pro

3.0 3 years ago

Comments: It is the lifeline for the work we do. Can't imagine working without ProForm!

Pros:

The support team is excellent and help promptly when called upon. Many of the features are helpful in the Title Industry. Documents make us look like a Pro!

Cons:

The updates are not forthcoming on time. Perhaps because the software is fine tuned to the Underwriters.

Kristina
Paralegal in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software and easy to use

5.0 2 years ago

Pros:

I love the way it is set up and flows. It make it easy to see key information and hot spot items in different windows.

Cons:

The font is very small so I had to enlarge the font on my computer to see it better but that makes me have to scroll certain sections to see all the way down or across.

Debbie
paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Not user friendly

3.0 4 years ago

Pros:

I liked the F-2 option and the automatic population for addresses.

Cons:

It was difficult to navigate and didn't like that it had to be updated manually. Response time from customer support was NOT always quick. Time consuming to customize to company. Too many steps to use many of the functions.

Monica
Review Specialist in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Softpro

3.0 4 years ago

Comments: It worked well while the company was smaller, as we grew we did not find it to work well with our processes.

Pros:

Ease of links between the CD/HUD and location of info.

Cons:

The merging of documents was complicated, along with not having all the features to help reduce file workflow time.

Ford
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Closings Made Easy

4.0 5 years ago

Pros:

Allows our office to Streamline the Closing Process Better Software than many competitors -Ease of use in forms and documents

Cons:

Not always the most user friendly interface

Sheila
Legal Assistant in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ProForm is great!

5.0 3 years ago

Pros:

ProForm is easy to navigate and easy to learn. Having the ability to enter all your information in once and have that information fill on various forms is perfect for saving time.

Cons:

I have not had any issues using this software in the 6 years that I have used it.

Cara
closing coordinator in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Tried others, this wins

5.0 2 years ago

Pros:

The ease of use. We have tried to use other programs, but this one remains our only trusted one.

Cons:

I would like the scheduler to be included in the software purchase.

Andrew
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best Tool for any Closing Firm

5.0 5 years ago

Pros:

I love how user friendly this program is. Additionally the customer service is amazing!

Cons:

There are no cons it is so much better than Land Tech.

Amber
processor/ title agent in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Softpro Review

3.0 4 years ago

Pros:

integrations with underwriters and title ordering.

Cons:

too many programs to complete the open, process, settle, and post closing tasks.

Tim
Sr. Real Estate Assistant in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

SoftPro Closing Program

5.0 5 years ago

Pros:

Very user friendly, ease at learning and training to others.

Cons:

Merge documents can be revised for more specific uses.

Heather
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Soft Pro is user friendly by being easy to navigate.

3.0 7 years ago

Comments: Ease of use.

Pros:

The software makes handling real estate closings easier to make last minute changes and calculations. The software keeps up with the ever-changing RESPA rules and regulations.

Cons:

The software is very expensive to keep currently updated and also receive customer support. Since the rules and regulations relating to real estate closings seem to be constantly changing, one can spend thousands of dollars a year every year just to keep this software.

Rachel
Processor in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

SoftPro is your trusted friend

5.0 5 years ago

Comments: it was good. i used it for processing at my last job, as the sole processor, and it was great.

Pros:

I loved the ease of use that this software had

Cons:

It is expensive, and the versions are not integratable. You cannot move from one to another without changing escrow accounts, etc.

James
Lawyer/Owner in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Functional and up to date with all real estate closing requirements.

3.0 7 years ago

Comments: Excellent functionality and up to date RESPA requirements in closings.

Pros:

I like how easy to use the program is with all the constant changes it seems taking place in real estate closing transactions. The software makes 1099 end of year reporting a cinch.

Cons:

The software is very expensive for small firms that only do a small amount of closings each year, especially with updates every year.

Hollie
Real Estate Paralegal in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

So Outdated and Not User Friendly

1.0 5 years ago

Comments: I was not a satisfied user. From ease of use to customer service - the entire overall experience was not good. We no longer use this software.

Pros:

I honestly did not enjoy using this software.

Cons:

Almost everything. So outdated. Merging was terrible. Customer service was also not the easiest to work with.

Hayley
Legal Assistant in US
Used the Software for: 1-5 months
Reviewer Source

By using this software we can preform tasks much faster, such as document automation. We love it.

5.0 6 years ago

Comments: Faster document drafting, consistency in documents and faster check printing. Easy to view multiple documents for one transaction at once.

Pros:

Our documents are pre drafted with places for us to fill in our own information, this then transfers over to help us cut multiple checks for large transactions.

Cons:

Can get outdated quickly, you must keep up with the updates. Some things aren't as customizable as one would like.