---
description: Discover the benefits and disadvantages of Salesforce Platform.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Platform Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud)

# Salesforce Platform

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> Build around the customer with AI-powered apps to create amazing experiences.
> 
> Verdict: Rated **4.4/5** by 392 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Salesforce Platform?

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 392 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Business Process Automation
- Code Development
- Code Editing
- Collaboration Tools
- Compatibility Testing
- Dashboard
- Data Management
- Data Modeling
- Data Security
- Database Support
- Debugging
- Deployment Management
- Document Management
- Drag & Drop
- For Developers
- Graphical User Interface
- Integrated Development Environment
- Integrations Management
- Iteration Management
- No-Code
- Reporting & Statistics
- Reporting/Analytics
- Task Management
- Third-Party Integrations
- Visual Modeling
- Web/Mobile App Development
- Workflow Configuration
- Workflow Management

## Integrations (10 total)

- Google Cloud
- Marketo Sales Connect
- Microsoft Power BI
- QuickBooks Desktop
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software)

## Related Categories

- [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software)
- [Platform as a Service Software](https://www.capterra.co.uk/directory/32376/platform-as-a-service/software)
- [App Building Software](https://www.capterra.co.uk/directory/32016/app-building/software)
- [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software)
- [Mobile Software](https://www.capterra.co.uk/directory/30097/mobility/software)

## Alternatives

1. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15314 reviews)
2. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews)
4. [viaSocket](https://www.capterra.co.uk/software/1066020/viasocket) — 4.8/5 (640 reviews)
5. [Zapier](https://www.capterra.co.uk/software/130182/zapier) — 4.7/5 (3044 reviews)

## Reviews

### "Salesforce is a great CRM system." — 5.0/5

> **Verified Reviewer** | *16 December 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I use it everyday for my Sales BD work / CRM system. &#10;It's essential to keeping all my work up-to date, and to make sure I have my process all aligned. &#10;&#10;It's also great for development as it helps me learn.
> 
> **Cons**: There isn't too much to dislike about the platform, it's the best CRM i've used, so I honestly don't have a negative to say.
> 
> Love the system, as I mentioned it's a great tool and I use it everyday to put together all my notes, and keep my pipeline up-to date.

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### "The Ultimate CRM and Business Solution" — 5.0/5

> **Manon** | *24 July 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like most about Salesforce is its powerful CRM capabilities. I can effortlessly track and manage customer interactions in one place.
> 
> **Cons**: It can be overwhelming with its numerous features. Navigating through all the options can be confusing for a new user.

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### "Best CRM out there. A must have for any SME." — 5.0/5

> **Joe** | *31 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is an integral part of our business. Its exceptionally robust in its functionalities and holds our entire database which is used by multiple parts of the business from Sales to Marketing to Implementation.
> 
> **Cons**: Not a huge fan of the interface on the lightning experience but that's more of a personal preference - I prefer classic\! Apart from that cannot fault it.
> 
> Best CRM out there by my standards. It can do as little or as much as you need it to. The value for money is there, highly secure and you can create reports, manage leads, customers, hold 10,000's of data sets. We would be lost without it.

-----

### "Easy to Use CRM" — 5.0/5

> **Alan** | *19 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Such a great CRM.  It links with all my outreaching platforms like LinkedIn, Outlook and Ringover which saves time.
> 
> **Cons**: I can't think of any negatives.  It's such a simple to use platform that makes everything so transparent.
> 
> It's a great CRM for keeping everything up to date in realtime which keeps all users in the loop with progress.

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### "Salesforce - easy to navigate, some data you need another app" — 5.0/5

> **Nynke** | *17 January 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate and use. A program we use daily to help us process orders, pipeline cleaning etc.
> 
> **Cons**: Some data hard to find, external programs needed.
> 
> Good, easy to use platform, some improvements needed.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/164356/app-cloud)

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| en | <https://www.capterra.com/p/268338/App-Cloud/> |
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