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About Backup

N-able Backup offers cloud-first data protection without the cost and complexity of traditional image backup.

Learn more about Backup

Showing 31 reviews

Shabbir S.
security analyst
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/09/2021

"Must recommended flexible and reliable product for SMB or Enterpraise"

Comments: plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM servers, backup, encryptions, or restore easily in operations in though a bit worried about its console.

Pros: It is a next-generation product in backup very flexible and feasible to handle. backup solution's primary use case is to handle multiple products which can be able to support multiple platforms and along with scalability and feasibility in utilization.

Cons: Console to user roles created like especially admin is not such great in performing actions and Multiple servers handling is also a challenge.

Alternatives Considered: CommVault Retention & Compliance Suite and Veeam Backup Free Edition

Reasons for Switching to Backup: Budget, scalability, and excellent for enterprise customers for managing Servers and cloud workloads.

  • Reviewer Source 
  • Reviewed on 19/09/2021
Kelly W.
NOC Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 18/12/2019

"N-Central & SolarWinds Backup"

Comments: Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent. I've used many different products and consider SolarWinds backup to re reliable and dependable.

Pros: It is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves.

Cons: When compared to Veeam or other mature products it is lacking in features. However, direct apples to apples comparisons it does a very good job of file level and database level backups.

  • Reviewer Source 
  • Reviewed on 18/12/2019
Mark S.
Mark S.
Senior Engineer
Computer Networking, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/03/2019

"Solid and reliable"

Pros: The best thing about this solution is that you don't have to babysit it much. 95% of our client backups work without a hitch. Never had any problems restoring from backups.

Cons: The Exchange restore is kind of a challenge, especially if the database is large. No built in tools for granular restore of mailboxes, You have to use powershell.

  • Reviewer Source 
  • Reviewed on 26/03/2019
Wayne S.
Owner
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 23/08/2017

"It's a great product which is fully supported 24x7 both by email and speaking with a live support."

Pros: It's a great product for client with both large and small amounts of data. Easy to install and configure.

Cons: Not easy to setup if you want passing clients to run a free trial and download the software and create their own account without contacting someone in Administration.

  • Reviewer Source 
  • Reviewed on 23/08/2017
Solianny antonieta F.
Solianny antonieta F.
Analista de sistema/ Asistencia a la Gerencia
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/05/2018

"Complete and reliable backups with powerful additional features."

Comments: Practical solution that provides a backup and recovery tool to prevent reconfiguration in the event of system failures.

Pros: It is very accurate in the creation of copies of the entire computer including user, application and configuration data, as well as the operating system, it allows the planning of common backups and creates rescue media that are necessary in case of incident with the workstations.

Cons: It has a wide range of configurable options so it is necessary to study your options calmly so that the data backup is reliable and adequate according to each requirement.

  • Reviewer Source 
  • Reviewed on 13/05/2018
Verified Reviewer
Développeur
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/02/2018

"More than enough"

Pros: Backup and Recovery is very intuitive and easy to use, the support is always available to help you in case you face any issue. great set of features.

Cons: there is limitations on the scheduling feature, and while the interface is good it still needs some touches to make it perfect.

  • Reviewer Source 
  • Reviewed on 18/02/2018
Verified Reviewer
System Engineer/Account Manager
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/10/2018

"Simple and Easy Backup Tool for MSP's!"

Comments: Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to!

Pros: We have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic.

Cons: One thing we wish it did is truncate the SQL logs while in Full Recovery mode.

  • Reviewer Source 
  • Reviewed on 10/10/2018
Bob W.
Bob W.
Chief Technology Officier
Computer Networking, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/11/2018

"Solar Winds Backup reasonable price a the secure backup"

Comments: Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial.

Pros: Once installed it just does the job. Often going several months without any issues in backing up the system.

Cons: Somewhat difficult to learn, but is logical and the support is good.

  • Reviewer Source 
  • Reviewed on 20/11/2018
Brian C.
Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/11/2019

"Simplicity and Trust"

Comments: Solarwinds set a stand and bar for the industry to match at minimal and best if capable.

Pros: Simplicity. It just works. Thats a huge plus.

Cons: Help and how-to sections are a bit flaky to navigate around.

  • Reviewer Source 
  • Reviewed on 12/11/2019
Don B.
President
Information Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/08/2021

"N-Able Backups"

Pros: The dashboard makes use of the product very simple.

Cons: There was not anything that I did not like.

  • Reviewer Source 
  • Reviewed on 15/08/2021
Opeyemi O.
Opeyemi O.
English Teacher
Internet, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/12/2018

"solarwinds review"

Pros: The installation time take the lead as it is pretty straightforward and less complicated when compared to other softwares have used. Branding of clients is one feature i find intriguing and useful plus the entire process is easy to do.

Cons: I am disgruntled by the fact that solarwinds backup does not allow for multiple backup sets and the inability to choose whether data is to be store locally or in the cloud is also pretty annoying

  • Reviewer Source 
  • Reviewed on 26/12/2018
Verified Reviewer
Implementation & Support Specialist
Information Technology & Services, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/02/2021

"backup and restore"

Pros: tried this tool to have it integrated with other SolarWinds products and its a pretty decent solution.

Cons: There are better products out there with more features and alesser cost.

  • Reviewer Source 
  • Reviewed on 10/02/2021
Andrew T.
President & CEO
Computer Networking, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/11/2019

"Solarwinds Backup"

Comments: Fantastic product

Pros: Easy of install and setup, ease of Use, accuracy, recovery option

Cons: Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts

  • Reviewer Source 
  • Reviewed on 20/11/2019
Brad M.
Managing Partner / CTO
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2017

"Been using the product for over a year now for our MSP customers, works awesome."

Comments: Local and remote backup for our clients with easy to use single pain of glass for problems.

Pros: Ease of use is the KEY to this software. Further you can use your OWN offsite dataVol, a lot of products force proprietary dataVols or their cloud storage.

Cons: Some scheduling limitations. Interface could use a couple "tweaks". Can not replicate local to more then ONE remote dataVol.

  • Reviewer Source 
  • Reviewed on 23/08/2017
Jeff O.
President
Computer Networking, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/08/2017

"Fast, professional backup"

Comments: Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients site.

Pros: Simple to use, enterprise class features, very fair on the storage limits, no gimmicks. 24/7 support. Above all I saved a clients burning building from this backup service. You can schedule backups nightly, twice a day, or down to every hour if you choose.

  • Reviewer Source 
  • Reviewed on 23/08/2017
Robert W.
Robert W.
Production Assistant
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/06/2018

"Reliable data archiving and retrieval software"

Comments: There is worrying and complains over data loss in case of a shuttering cyber attack

Pros: There is a free software available for demo to enable the buyer make an informed decision to buy the product
Its easy to install and use the software

Cons: In organizations that do not have secure foolproof mechanisms, an attack on their servers may lead to leakage of crucial and confidential information

  • Reviewer Source 
  • Reviewed on 08/06/2018
Mike M.
Mike M.
CEO
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/02/2019

"Simple And Effective Backup"

Comments: SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.

Pros: SolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.

Cons: There are a few limits on the scheduling features but we have managed to work around them.

  • Reviewer Source 
  • Reviewed on 15/02/2019
Jacob R.
President
Computer Hardware, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/12/2019

"Great backup software!"

Comments: It's been great so far! I've recovered several customer files that were inadvertently deleted with very little trouble.

Pros: It's very reliable, especially the VDR restore tests that you can run on a ESX or HyperV box. I have very little issues with the product after the initial deployment.

Cons: I wish that the RMM version had as many features as the standalone version. Not having the capability to restore to the cloud would be nice.

  • Reviewer Source 
  • Reviewed on 11/12/2019
Rick M.
Technology Architect
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2019

"Great backup product"

Comments: Great product, cost effective solution.

Pros: Software is easy to use, set up, and administer. Also the cost is so much better than competing localized products

Cons: 1. Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.

  • Reviewer Source 
  • Reviewed on 27/11/2019
Cristiano R.
Technical Consultant
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/07/2021

"Easy and clean"

Pros: Easy to use. Very straight-forward. Clean

Cons: Nothing to complaining about this product.

  • Reviewer Source 
  • Reviewed on 27/07/2021
Oliver S.
director
Pharmaceuticals, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/03/2019

"Brilliant backup"

Pros: backing up my work is very easy to do. the software is especially good with office 365. which i use a lot.

Cons: backing up takes a very long time. i don't know if it's my computer but it just takes so long.

  • Reviewer Source 
  • Reviewed on 17/03/2019
Verified Reviewer
Owner
Writing & Editing, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/08/2021

"Backup Review"

Pros: It's a great product, easy to install and use, it met my expectations.

Cons: I didn't find any problem using the software.

  • Reviewer Source 
  • Reviewed on 12/08/2021
Mark R.
self employed
Entertainment, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/02/2019

"Simple"

Pros: very easy to understand through the use of the dashboard

Cons: it can be a bit cluttered on the dashboard.

  • Reviewer Source 
  • Reviewed on 21/02/2019
Ramon G.
IT Manager
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/11/2019

"Best Backup Software"

Comments: Overall is being great, a few glitches but support try there best to meet your expectations.

Pros: Baremetal recovery is amazing it just works.

Cons: Recent Updates where it does not tell you what is the issue.

Alternatives Considered: MSP360 Backup

Reasons for Choosing Backup: There was no console for management or cloud backup.

Switched From: Veeam Agent for Microsoft Windows

Reasons for Switching to Backup: There was too much configuration involve in order to get it up and running.

  • Reviewer Source 
  • Reviewed on 22/11/2019
Arjan B.
senior engineer
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/11/2019

"Solarwinds backup made my life easier"

Pros: It is easy to setup and maintain and works mostly without any problems.

Cons: The portal is sometimes down due to maintenance.

Alternatives Considered: Veeam Backup Free Edition

Reasons for Choosing Backup: Ahsay was horror, we want an easy to use product.

Switched From: Ahsay Offsite Backup Server

Reasons for Switching to Backup: We were already a Solarwinds (ncentral) user.

  • Reviewer Source 
  • Reviewed on 13/11/2019