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About BrowserStack

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.

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Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform. Has a number of integrations.

Cons:

I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.

BrowserStack ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.2

Likelihood to recommend

8.7/ 10

BrowserStack has an overall rating of 4.6 out of 5 stars based on 418 user reviews on Capterra.

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Filter reviews (418)

Justin
Justin
CTO in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Large matrix of OS and browsers to do testing and regression testing on

5.0 2 months ago New

Pros:

Large matrix of operating systems and browsers (all different versions, too) that can be used manually or automated for testing and regression testing.

Cons:

Slightly complicated UI to setup your tests. Once your tests are setup, they are run automatically - and that works great.

Rakesh Kumar
Principal Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Robust cross-browser testing software

5.0 5 months ago

Comments: My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros:

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons:

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Krishna
Senior Quality Analyst in India
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Good to have as a Test management and Testing Platform.

5.0 2 months ago

Comments: I tried to explore it more and more but due to limit, my access was limited at times.

Pros:

Ease of Access to multiple devices at the same time.

Cons:

It only offers free min for a very little limited time.

Lua
QA in New Zealand
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall feedback

3.0 5 months ago

Comments: Overall, my experience has been good. Sometimes there are some annoying bugs, but I'm glad you guys are introducing new features. The custom data range filtering will be a game changer for my team.

Pros:

Some features are nice, such as being able to add subfolders, importing test cases from CSV files, and filtering by custom date range (FINALLY), dragging and dropping test cases (this is extremely helpful; we would like to see the same functionality applied in test cases inside of a test run.

Cons:

REPORTS. 1. It would be nice if we could filter reports by tags 2. It would be nice to create a report from all the projects instead of only individual ones Test runs: 1. It would be nice if we could also drag and drop the test cases inside a test run 2. It would also be a game changer if we could filter test runs by tags. My team and I would love to use tags a bit more, but at the moment, we feel its usage is pretty limited.

Mohab
CTO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BrowserStack, your guaranteed path to ROI

5.0 4 months ago

Comments: Using BrowserStack has been a game changer for the many teams that I've led in different organizations who chose to subscribe, it provides guaranteed ROI and great bang for the buck, in addition to all the amazing technical features that allowed all my teams to use it effectively and efficiently. And of course to me personally as an open-source contributor, being able to test my open source project against any device or OS I can think of has been a great help to identifying and fixing issues as fast as possible. Especially after integrating BrowserStack in my GitHub Actions pipelines.

Pros:

The variety of devices, ease of use, API integration, and the openness of the support team to share any needed information.

Cons:

Honestly, there's nothing I don't like about BrowserStack.

Janani
Janani
Lead Software Development in Test in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Product Design and Testing Platform!

5.0 5 months ago

Comments: My overall experience with BrowserStack is great, I still remember when I first integrated with Browser stack, and saw the standalone remote test run 5 years back! It was so cool!

Pros:

Its a great tool for web and mobile based applications, where I need to test various devices. Comes in handy with all the configurations, well documented about the usage. For a beginner to expert, its a very good tool!

Cons:

Sometimes I noticed minor bugs, like the same build from CI runs twice. So they can be better tested before releases.

Matt
Matt
Sr QA Analyst in US
Verified LinkedIn User
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A must-have for mobile testing

5.0 7 months ago

Comments: It's an essential tool that I enjoy using because it's well designed, fast and easy to use.

Pros:

I love the speed of opening a test platform, switching to others, and how easy it is to use it and interact with text fields. I have noticed stability improvements over the years that I love.

Cons:

It can't perfectly replicate the experience of having a mobile device in my hands, so that's the main shortcoming.

Yanina
Yanina
QA engineer in Georgia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Affordable app with a wide range of tools.

5.0 5 months ago

Comments: Browserstack is easy to use, comfortable to start and has the functionality I need in my work.

Pros:

Browserstack is affordable for a single user – that's the main reason I chose it. As the only user in the team, I was looking for a tool that allows me to keep my documentation organised and offers an affordable plan.

Cons:

I'm a new user – haven't found any cons yet.

Raam Kumar
Raam Kumar
QA Manager in India
Verified LinkedIn User
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Powerfull testing tool for all test management needs

5.0 8 months ago

Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform Has a number of integrations run several parallel test cases at one time

Cons:

Can have more training videos would be great if someone from browserstack can help in the implementation

Vaja
Frontend engineer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

My experience using Browserstack

5.0 2 months ago New

Comments: Overall i had pretty productive and good experience which i can refer to my colleagues

Pros:

What i like most about browserstack is it can make life of developer ans QA really easy when it comes down to testing web application

Cons:

We are sometimes not able to replicate fast user action on devices provided by browser stack

Pratik
Manager - Web Operations in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Enhancing Client Satisfaction with Comprehensive Testing

5.0 6 months ago

Comments: My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros:

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons:

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Comprehensive and Efficient Cross-Platform Testing Solution

5.0 5 months ago

Comments: My overall experience with BrowserStack has been great. It makes testing across different browsers and devices easier, way better than spending time and resources on emulators. It runs fast, and the debugging tools are really helpful. I can say it's a reliable tool to make sure your app or website will work smoothly wherever you use it.

Pros:

The possibility to automatize tests in mobile apps both in Android and iOS.

Cons:

At the beginning, the variety of the menu confused me. So it delayed the process from the start.

PRANAY
QA ENGINEER in India
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform for mobile and web application testing.

5.0 6 months ago

Comments: Overall browserstack is better than other cloud hosted competitors. Jenkins configurations are most convenient. TOSCA like codeless automation tools can be possible along with test management tools like qtest,Jira , bamboo etc.

Pros:

Best cloud hosted devices for cross platform and cross browser testing of application. Lots of devices options for mobile application testing as well. Visual testing automation is also possible. It supports almost all kind of frameworks for the selenium, appium, playwright.

Cons:

ios devices lags a lot can't work properly for manual testing. Documentations needs improvement.

ANURAJ
Test Architech in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

"On the go solution for Mobile or Web testing"

4.0 8 months ago

Comments: Wide range of device coverage Wide range of versions mobile and browser coverage. Easy debugging and error logs Parallel execution with ease in automation. Real time scenario mocking.

Pros:

Wide range of mobile devices and browsers will help to cover manual and automation testing easily. Latest devices with OS updates are launching immediately helping teams to check apps up to date. Developer options and logs helping dev team to check the issues with ease. Network stimulation,Locale testing etc features helps team to mimic real user scenarios easily. The apps for testing can Integrate easily by uploading or integration with appecenter or other platforms.

Cons:

A proper stable network connection is must .Otherwise will feel laggy and will not get a smoother experience. There are restrictions is accessing the settings menu for phones.So making changes from settings level and testing will be difficult. Each time all the sessions will get reset.So will not get a continuous testing experience it may take more time to start from the scratch some times.

Lisa
Web Developer in Finland
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for manual browser testing

5.0 4 months ago

Comments: Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites across devices.

Pros:

Working as a developer at a large retailer, I use Browserstack almost daily to test our website changes (internal and external) across a wide range of devices. Browserstack is particularly useful compared to competitors because it has the widest range of actual devices (physical, not emulators), including many older devices.

Cons:

Dev tools occasionally act strangely on iOS devices, cutting off elements in the Elements panel for example.

nicolas
Developer in France
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good product

5.0 8 months ago

Comments: Overall experience is good for regression testing and to resolve bug on specific devices

Pros:

Lots of product & variety of models, easy to use.

Cons:

Proxy and debug tools are unstable, need to restart quite often.

Kishore
Director in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

compatibility test coverage made easier.

4.0 5 months ago

Comments: Overall, BrowserStack provides a reliable and comprehensive platform for cross-browser testing, making it easy to ensure compatibility across a wide range of devices. However, occasional slowness and missing of new devices needs to be improved.

Pros:

With BrowserStack, compatibility test coverage is made easier, allowing us to effortlessly test across multiple browsers, devices, and operating systems. Streamline the testing process and ensure seamless user experiences with real-time results.

Cons:

some times the latest devices are not available or there is a delay in adding. it would be nice to keep the prices affordable for Freelancers.

Priyanka
Software Tester in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Must know tool for testing

5.0 8 months ago

Comments: Overall its a very helpful device for doing sanity QA or to check version specific issues as multiple versions can be checked at one place. Also it reduce dependability on actual device it its not available then also we can continue with our task and submit it as per timeline one tool can be used for multiple things that's the best as mentioned above

Pros:

easy to understand, easy to use , many helpful features are present which make tester's life easy

Cons:

- It goes into non-responsive mode while using change location feature - Most recent versions for devices are not present for IOS as well as android

Abhi
QA Manager in Australia
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent tool for cross browser and cross mobile testing

5.0 5 months ago

Pros:

Easy to use, fast and excellent customer service. The QA, Dev, Product and UX teams all like this tool.

Cons:

Not really anything, however it would be great to have an ability to choose a trial when needed and pause rather than a defined 1 week window.

Kevin
Kevin
Backend Engineer in El Salvador
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

The Only Tool I need!

5.0 7 months ago

Comments: My experience with BrowserStack has been excellent. It has streamlined my bug tracing and ensured my applications work across various browsers and devices and the seamless integration with tools like Selenium has boosted my efficiency. While the pricing is high and the interface can be a bit cluttered, its robust testing capabilities make it indispensable.

Pros:

BrowserStack integrates seamlessly with my development workflow, and its robust automation support with frameworks like Selenium makes catching issues faster and more efficient. BrowserStack has become indispensable for ensuring my projects are bug-free 🥳

Cons:

While BrowserStack is an invaluable tool, its pricing can be a bit steep for individual developers or small teams. Additionally, the interface, though powerful, can sometimes feel a bit cluttered and overwhelming, especially for new users.

Gaurav
QA Team Lead in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BEST TOOL FOR CROSS BROWSER TESTING

5.0 6 months ago

Comments: I have been using BrowserStack for 4 years and it always helps me in productive work.

Pros:

It provides very accurate results as compared to real devices and is usable.

Cons:

No cons felt till the date and highly recommended to everyone.

Naina
QA Manager in India
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Why BrowserStack Became My Go-To Testing Tool

5.0 6 months ago

Comments: Pretty smooth experience , would like to explore more products as well

Pros:

Increasing our device coverage as there are a lot of devices available which are mostly used by our customers , so we don't have to buy physical devices for our team anymore

Cons:

The document link should be there. Example - Integration section should have steps how to proceed with the connection.

Anton
Tester in Poland
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Testing on multiple mobiles made easy

5.0 5 months ago

Comments: This tool is essential for a frontend developer and tester. You can have a peace of mind that your pages display correctly on every popular device out there.

Pros:

Cross browser testing and debugging is quick, with easy to use interface. They provide real mobile and desktop browser combinations, including the newest iPhone and Android smartphones. Whatever device/browser your customers are using, they've got it. And eve though the device reaction time is not instant, you are viewing real device which is always better than even the best emulator.

Cons:

Local Testing using BrowserStack's provided binary sometimes didn't connect.

Hari
Software Engineer in India
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficient Cross-Browser Testing with Real Devices but Room for Improvement

5.0 5 months ago

Comments: My overall experience with BrowserStack has been positive, especially due to its comprehensive features for cross-browser and cross-device testing. The platform makes it incredibly easy to run automated tests on real devices and a wide range of browsers without the need to manage any infrastructure.

Pros:

Easy to configure: The platform is user-friendly, with simple setup and no complex installations required. You can quickly spin up browser sessions to begin testing

Cons:

Some configurations that are straightforward to perform locally can be challenging to set up in BrowserStack, and there is limited documentation or online support available.

Jagadeesh
Qa in Canada
Telecommunications, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

"Comprehensive and Reliable Cross-Browser Testing, but Pricey for Small Teams"

5.0 5 months ago

Comments: My overall experience with BrowserStack has been positive, as it offers a comprehensive solution for cross-browser testing with a vast range of devices and browsers. The platform is easy to set up, with real-time testing and automation features that integrate well into CI/CD workflows. While the pricing may be high for smaller teams, its convenience, reliability, and cloud-based access make it an essential tool for ensuring compatibility across different environments.

Pros:

BrowserStack provides access to a wide range of real devices and browsers for comprehensive testing, all through a cloud-based platform. It supports real-time and automated testing, with seamless integration into CI/CD pipelines. The local testing feature and ease of use make it ideal for ensuring compatibility across environments without setup hassle.

Cons:

BrowserStack can be expensive for small teams, and test speeds may slow down during peak usage. Additionally, some users find the interface less intuitive for managing multiple test sessions.