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About HoneyBook

Everything you need to run your business: proposals, contracts, invoicing, payments, and more. Start your 7 day free trial today.

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Pros:

We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.

Cons:

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.

HoneyBook ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.1/ 10

HoneyBook has an overall rating of 4.7 out of 5 stars based on 646 user reviews on Capterra.

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Filter reviews (646)

Caroline
Caroline
Bachelor in Supply Chain Management in US
Verified LinkedIn User
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Everything I need in one software

5.0 6 months ago

Comments: I automate workflows much more easily for my performance and my daily tasks

Pros:

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons:

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Angela
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for basic client tracking and proposals. Slowest for payment deposits.

5.0 10 months ago

Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.

Pros:

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons:

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Louisa
Louisa
Customer Success Manager in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

HoneyBook is expensive for what it provides -- seek of softwsare for document management, sharing, and signing

2.0 5 months ago

Comments: Not worth the cost, expensive compared to other software

Pros:

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons:

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Karen
Jungian Life Coach and Certified Grief Educator in US
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Must see > if you need it, they have it!

5.0 3 months ago

Comments: I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic.

Pros:

Honeybook is very dynamic. If you need it, it is most likely included.

Cons:

It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)

Julia
Designer in US Virgin Islands
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

I don't want to be with out it

5.0 9 months ago

Comments: Affordable, easy to get started, can do it all.

Pros:

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons:

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Verified Reviewer
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Near Perfect Helper

4.0 10 months ago

Comments: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.

Pros:

I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.

Cons:

I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.

Matthew
Operations Manager in US
Events Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline your Booking Experience

4.0 last year

Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.

Pros:

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons:

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Sarah
Virtual Assistant in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

HoneyBook - the software I never knew I needed

5.0 2 years ago

Pros:

HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.

Cons:

I honestly have no complaints about HoneyBook.

HoneyBook Response

2 years ago

Hey Sarah, Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :) Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)? If so - please send an email to [email protected] and we'll follow up with next steps!

Scott
Owner, manager in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Honeybook Use

5.0 4 months ago

Comments: Overall experience is great. I use almost every day. A few times a week and also collect payment using the software

Pros:

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons:

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Quantieshia
CEO in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Enjoy Honeybook

5.0 4 months ago

Comments: My experience has been great. The interface is easy to use.

Pros:

I like that I can create invoices in many different ways set up lead forms

Cons:

I really enjoy using HONEYBOOK and all its features

Brandy
Manager in US
Warehousing, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product

5.0 5 months ago

Comments: It helped with the efficiency of my daily work.

Pros:

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons:

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

Langston
Creative Director in US
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software To Book Photography Clients

5.0 5 months ago

Pros:

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons:

It could have better contract signing features.

Sujata
Sales Rep in Canada
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline Client Relationships

5.0 5 months ago

Pros:

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Cons:

Initial customisation takes time. Limited integration with certain third party apps.

Robin
Creative Liason in US
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

HoneyBook takes the stress out of Events

5.0 10 months ago

Pros:

I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.

Cons:

Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!

Asha
Beauty Specialist in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

HoneyBook Client Management and Automation Works

5.0 7 months ago

Pros:

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons:

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Cara
Coordinator in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Over all I like it

5.0 5 months ago

Comments: Overall I like it. Still learning more about it as I go but so far straight forward and user friendly

Pros:

Straight forward, user friendly and nice look to it.

Cons:

Still learning all the capabilities but no complaints yet

LaMeshia
Founder in US
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Top Notch CRM for creatives/freelancers

5.0 9 months ago

Pros:

I loved how I could create workflows for myself.

Cons:

Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.

Sara
Teacher in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Pretty neat app

5.0 4 months ago

Comments: Use for invoices and payments for a business

Pros:

I liked how I could set up my invoices and send them

Cons:

I don’t think I have had any set backs with this

Resha
Book keeper in US
Accounting, Self Employed
Used the Software for: Free Trial
Reviewer Source

Honey for the money

3.0 10 months ago

Pros:

Invoicing I like the ability to easily invoice and send

Cons:

Should be able to have more functionality

Verified Reviewer
Verified LinkedIn User
Furniture, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

All in one platform

5.0 last year

Pros:

Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.

Cons:

Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.

Kaschief
Aviation enthusiast in Jamaica
Verified LinkedIn User
Airlines/Aviation, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Insanely Useful For Business owners

5.0 2 years ago

Comments: Nice Application for small and progressing Business.

Pros:

Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.

Cons:

Can be a little confusing at first but eventually I learned about the tools.

Alicia
Business Owner in Canada
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

An All in One Platform for Automatic Workflows

5.0 2 years ago

Comments: This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros:

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons:

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Britney
Photographer in US
Photography, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Honeybook is a great system,but not for me!

5.0 last year

Comments: While I like honeybook system it was not ideal for me

Pros:

Being able to send contracts, estimates and manage my workflow all in one place.

Cons:

Being able to navigate and the pricing per month.

Filipe
Resident Engineer in UK
Automotive, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Honeybook Review

4.0 2 years ago

Pros:

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Cons:

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Shawn
IT Manager in Trinidad & Tobago
Package/Freight Delivery, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great for small businesses

3.0 last year

Pros:

Very user friendly and task notifications for leads and clients

Cons:

limited integrations and customisation to meet different types of businesses