18 years helping British businesses
choose better software
About HoneyBook
Everything you need to run your business: proposals, contracts, invoicing, payments, and more. Start your 7 day free trial today.
We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
Filter reviews (646)
Usage
Sort by
Filter reviews (646)

Everything I need in one software
Comments: I automate workflows much more easily for my performance and my daily tasks
Pros:
I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized
Cons:
The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly
Alternatives Considered:
Great for basic client tracking and proposals. Slowest for payment deposits.
Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.
Pros:
I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.
Cons:
To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

HoneyBook is expensive for what it provides -- seek of softwsare for document management, sharing, and signing
Comments: Not worth the cost, expensive compared to other software
Pros:
Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use
Cons:
This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools
Alternatives Considered:
Must see > if you need it, they have it!
Comments: I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic.
Pros:
Honeybook is very dynamic. If you need it, it is most likely included.
Cons:
It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)
I don't want to be with out it
Comments: Affordable, easy to get started, can do it all.
Pros:
Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does
Cons:
There's not much to like about it. It meets all of the things I was looking for in a CRM.
Alternatives Considered:
Near Perfect Helper
Comments: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.
Pros:
I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.
Cons:
I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.
Streamline your Booking Experience
Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.
Pros:
Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.
Cons:
The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.
Alternatives Considered:
HoneyBook - the software I never knew I needed
Pros:
HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.
Cons:
I honestly have no complaints about HoneyBook.
HoneyBook Response
2 years ago
Hey Sarah, Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :) Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)? If so - please send an email to [email protected] and we'll follow up with next steps!
Honeybook Use
Comments: Overall experience is great. I use almost every day. A few times a week and also collect payment using the software
Pros:
Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate
Cons:
The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes
Enjoy Honeybook
Comments: My experience has been great. The interface is easy to use.
Pros:
I like that I can create invoices in many different ways set up lead forms
Cons:
I really enjoy using HONEYBOOK and all its features
Great product
Comments: It helped with the efficiency of my daily work.
Pros:
I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.
Cons:
The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.
Great Software To Book Photography Clients
Pros:
The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.
Cons:
It could have better contract signing features.
Streamline Client Relationships
Pros:
Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.
Cons:
Initial customisation takes time. Limited integration with certain third party apps.
HoneyBook takes the stress out of Events
Pros:
I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.
Cons:
Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!
HoneyBook Client Management and Automation Works
Pros:
HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.
Cons:
HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.
Over all I like it
Comments: Overall I like it. Still learning more about it as I go but so far straight forward and user friendly
Pros:
Straight forward, user friendly and nice look to it.
Cons:
Still learning all the capabilities but no complaints yet
Top Notch CRM for creatives/freelancers
Pros:
I loved how I could create workflows for myself.
Cons:
Unfortunately my clients said it was confusing and they didn't know how to work inside of it to do edits etc.
Pretty neat app
Comments: Use for invoices and payments for a business
Pros:
I liked how I could set up my invoices and send them
Cons:
I don’t think I have had any set backs with this
Honey for the money
Pros:
Invoicing I like the ability to easily invoice and send
Cons:
Should be able to have more functionality
All in one platform
Pros:
Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.
Cons:
Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.
Insanely Useful For Business owners
Comments: Nice Application for small and progressing Business.
Pros:
Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.
Cons:
Can be a little confusing at first but eventually I learned about the tools.
Alternatives Considered:
An All in One Platform for Automatic Workflows
Comments: This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.
Pros:
This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.
Cons:
I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.
Honeybook is a great system,but not for me!
Comments: While I like honeybook system it was not ideal for me
Pros:
Being able to send contracts, estimates and manage my workflow all in one place.
Cons:
Being able to navigate and the pricing per month.
Honeybook Review
Pros:
Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.
Cons:
Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.
Great for small businesses
Pros:
Very user friendly and task notifications for leads and clients
Cons:
limited integrations and customisation to meet different types of businesses