IBM Cognos Analytics Reviews

Average Ratings

  • Overall
    4.1 /5
  • Ease of Use
    3.8 /5
  • Customer Service
    3.8 /5

About IBM Cognos Analytics

IBM® Cognos Analytics offers smarter, self-service capabilities so you can quickly and confidently identify and act on insight.

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Showing 119 reviews

Avineet A.
Sr. Architect
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/01/2020

"New age and Traditional BI tool"

Comments: Cognos is used for operational reporting and analytics and schedule reports to be sent via email to users on a duly basis. Used in mobile as well.

Pros: Cognos 11 comes with all the latest features expected in a BI tool, the graph generations and story buildings as well as predictions.

Cons: Interactive pdf is not available for reports. Can be difficult to implement without admin support for end users.

  • Reviewer Source 
  • Reviewed on 08/01/2020
Murat K.
Group Information Technology Director
Food & Beverages, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 25/09/2017
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 25/09/2017
Cherup C.
Software Consultant
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    Unrated
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 09/03/2016

"Best BI tool"

Comments: IBM Cognos maintain huge data and so many new features are in new versions.Easy to understand the structure of cognos.It is suitable for medium and large projects .

Pros: Performance wise good

Cons: Licence cost is high

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 09/03/2016
Bob B.
Manger, Business Development
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/10/2016

"IBM/Cognos SaaS v.11"

Comments: This product / release is a great self administered SaaS BI tool. Great for the creation of modules , reports and visual dashboards.

Pros: Price- Subscription base. SaaS. Easy to use

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/10/2016
Alex L.
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 05/01/2017

"Cognos Review"

Comments: Cognos is a very powerful tool but can be difficult depending on the structure of your data and how you set it up to run. If you're looking for a data visualization tool there may be better options out there depending on how your much data you have and how it's structured. The inflexibility of the tool is one of the hardest things to deal with and requires experts to be present in order to modify simple queries or analysis.

  • Reviewer Source 
  • Reviewed on 05/01/2017
Aniket W.
Associate
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 01/11/2018

"Cognos Controller"

Pros: The user access review is easily performed in cognos application

Cons: The technical details are not very clear

  • Reviewer Source 
  • Reviewed on 01/11/2018
Alaeddine G.
Student
Computer Software, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/02/2018

"Beauty is in details"

Comments: In overall, it is one of the best reporting tools.Definitely in the top 3.

Pros: What I like about IBM Cognos is that it has so many features implemented in both reporting and analysis topics.
You can pretty much do anything thanks to its strong flexibility.

Cons: Complicated and its ability to build reports from its smallest details will land some heavy consequences: Creating a report will take longer than expected and also some features such as linking 2 reports are really hard to implement.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/02/2018
Verified Reviewer
Big Data & Sr BI Developer
Information Technology & Services, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 02/05/2017

"Cognos is quite good tool"

Pros: I like it because of its visualization, 3D graphs wich is not available in Tableau. With the help of Cognos, we have created a lot of dashboards.

Cons: I don't have any concern with Cognos. Thanks, Cognos, I really like the features of Cognos.... Thanks to being a such a nice tool Cognos team.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 02/05/2017
Obika N.
Computer Software
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/03/2015

"Ease of integration"

Pros: The thing I like most about the product is its integration with other custom APIs.

Cons: I didn't like that fact that it can't integrate with the Oracle database.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 02/03/2015
Verified Reviewer
Lider Tecnico de Soluciones de Gestion de Clientes TI
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 22/05/2018

"Before leaving their Web version, they had a very good desktop application"

Comments: with it we can visualize in a more comfortable way our information of DW and cubes

Pros: Before leaving their Web version, they had a very good desktop application, but they discontinued it. is a powerful tool, with ease for the reporter

Cons: it is traumatic for its administration, it depends on the active directory, which can be an advantage, but in other cases it makes it cumbersome

  • Reviewer Source 
  • Reviewed on 22/05/2018
Hirdesh G.
Computer Software
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/01/2015

"Excellent product with new and improved features every release"

Pros: Active Reports, Dynamic Cubes and Prompt APIs are some of the features that are helping a lot for meeting visualization. Latest introduction of RAVE added a lot of visualization that helped streaming and better visualization.

Cons: Workspace needs to be more integrated and advanced as of today. Flashy UI and customization needs to be provided within the tool itself.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/01/2015
Ashley P.
Comedian
Entertainment, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/08/2020

"Data at your fingertips"

Comments: Overall I'm pretty happy with Cognos. It's a pretty phenominal tool for engineers and developers.

Pros: I like that Cognos is incredibly intuitive. I can easily navigate through the program to finish coding and changing anything I need.

Cons: I sometimes struggle with coordinating upgrades and running up against other software/products. Some of that though is me.

  • Reviewer Source 
  • Reviewed on 19/08/2020
Derek L.
Manager
Oil & Energy, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/02/2020

"Good send User Experience"

Comments: My limited experience and exposure has been good. Works well for a casual user (assuming an admin did a good job setting up and maintaining)

Pros: Once set up, the end user can easily get into advanced reports and simply navigate as needed to get information in a repeatable manner.

Cons: There are some odd, not intuitive quirks; however, I presume that’s a consequence of an organizations configuration and less about the software

  • Reviewer Source 
  • Reviewed on 28/02/2020
Dawn R.
Project Manager
Machinery, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 08/12/2016

"Cognos Review"

Comments: I utilize Cognos for dashboard and custom reports and the ease of creating and storing reports is fairly simple. The organization of files is a bit confusing and the ability of seeing other employee folders tends to be complication for sharing. The availability to send out reports is much easier though.

Pros: The ability to create custom reports makes it user friendly for anyone to figure out

Cons: the cubes tend to be confusing for file storage

  • Reviewer Source 
  • Reviewed on 08/12/2016
Verified Reviewer
Bank Clerk
Financial Services, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/05/2018

"Intuitive BI and Reporting Software"

Comments: Good enterprise product for business intelligence and trend analysis

Pros: We have used IBM Cognos to create customer insights and patterns to help in our marketing and targeting campaigns. The dashboards and graphs have multiple styles and formats and can be scheduled to be generated at specific times

Cons: Larger reports tend to be slow to generate from the report studio. Installation can also be challenging and may require purchase of vendor support

  • Reviewer Source 
  • Reviewed on 10/05/2018
Justin S.
Director of Enrollment Systems and Data
Higher Education, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 14/02/2019

"Used to be good, showing age"

Comments: General business intelligence tool that is showing its age and needs to be geared more for agile. Not a great solution for small user numbers or more towards hardcore analyst/data scientist.

Pros: The latest versions have improved the report writer experience by consolidating a few of the modules. Generally robust at connecting to single data sources.

Cons: Steep learning curve for writing reports and setting up Framework Manager packaging is way too time consuming. The end user interface got more complicated and less easy to use in their attempt for more flashiness. The latest versions have been extremely buggy. Data blending and quick turnarounds are not its strong point.

  • Reviewer Source 
  • Reviewed on 14/02/2019
Verified Reviewer
GRP Analyst
Banking, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/11/2018

"Excellent data source"

Comments: Excellent, I really like the reports included and the accuracy of the data

Pros: It has a lot of reports included and providing the information needed

Cons: Some reports were not easy to run and I have to go to the home page to run a different report

  • Reviewer Source 
  • Reviewed on 13/11/2018
Kinjal P.
Computer Software
Used the Software for: 2+ years
  • Overall Rating
    4.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    3.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/03/2015

"I am a BI developer"

Pros: I like its functionality and different features. I also like the ease of use.

Cons: Cognos's support sometimes is not as it should be. The support should be quick and accurate, and Cognos should have more error details to track down the solution. The majority of time, the error doesn't provide meaningful info, so it is always difficulty to track down the solution.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/03/2015
Verified Reviewer
Business Intelligence Analyst & Developer
51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/04/2018

"I recommended this SW of BI to a company that had several departments to connect and collab together"

Comments: uses multidimensional and relational data source transforming data into metadata, Cognos is a complete platform for data experts

Pros: It is a very complete software already from the basic version (it already offers the map graph). it allows real-time monitoring useful also for predictive analysis. It allows you to work anywhere even offline, producing interactive reports being able to consult them even without connection. It's easy to use even without having followed a specific training program. Charts that can be customized at the the maximum level (so complete from this point of view).

Cons: Not captivating and innovative graphics with the times (it seems like an office pack years 2000). when the graphics are very complex they are difficult to display on web pages, they do not always fit. there isn't a feature where you can search where a particular data field is located/stored. The scheduler it's not easy to use and automating the sending of static reports to users is not easy

  • Reviewer Source 
  • Reviewed on 05/04/2018
Sayali N.
Business Intelligence Developer
Real Estate, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/09/2019

"Reviewing IBM Cognos Analytics"

Comments: I have a pretty decent experience with cognos with some of the new inbuilt features but there is always a scope of improvement

Pros: I love the fact that Cognos Analytics is so flexible as we deal with a lot of reports which needs to be emailed to the higher authorities as and when they run. Cognos has this inbuild feature, where it can also write the reports to the internal file system. This helps us to keep a track of the recipients of the reports.

Cons: The Cognos 10 version was a little laid back on the visualization side as it did not had much interactive visuals available for reporting. But they have overcome it in Cognos 11 version.

  • Reviewer Source 
  • Reviewed on 16/09/2019
Felix F.
Project Leader
Primary/Secondary Education, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/06/2018

"Powerful tool for the good analysis of your data. can get quick information for quick decisions"

Pros: Cognos is a very effective BI tool. you can create customized reports without having a very technical background ... It can be easily integrated with several data sources in a simple and consistent way and I find the interface to extract data on demand or send scheduled reports (Report Planner) excellent. good user experience with the drag and drop. . . versatility of the Live API to postgres, sql server and oracle databases. We use Cognos to deliver operational reports to all production units and great and very well presented reports and productivity indicators to senior managers

Cons: It is a very powerful tool but not as easy to understand quickly as other tools on the market for the same price .. The learning curve is broad. The initial configuration is not easy, the dashboard function does not have many options. Installation can also be a complicated issue and may require vendor support

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/06/2018
Michelle W.
Financial Supervisor
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/03/2018

"This report writer is linked to our accounting software."

Pros: You can write your own reports and pull out the data you need from our accounting software. You have the ability to create advanced reports and format in multiple ways.

Cons: Sometimes the fields that are in Cognos do not match exactly or have different names from the actual software so it is a guess at what field you are pulling. The report studio portion is advanced report writing and in order to create these reports it is recommended to have additional training in order to make reports be beneficial for your company.

  • Reviewer Source 
  • Reviewed on 29/03/2018
Eddy L.
Project Supervisor
Management Consulting, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 12/11/2020

"Powerful but complicated"

Comments: Implementing the tool is painful but once is running is great.

Pros: Being a IBM product it pack quality. great functionalities and features that defeat the competition.

Cons: It's hard to setup.
Installation and configuration process is a pain.
The space usage for this software is to high.
The IBM Windows services is slow on startup and service errors can be very difficult to diagnose due to bad log structure or description.

  • Reviewer Source 
  • Reviewed on 12/11/2020
Vlad D.
Project Manager / Solutions Architect
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/11/2018

"Powerful, Reliable, Expensive"

Comments: I've been working with IBM Cognos since version 8.4
I like this product and see how IBM is improving it.

Pros: It's been a long on the market.
It's offered by IBM
It has a great integration with many databases

Cons: New version (CA 11) has some inconvenient UI changes (new side panel which does not allow to easily navigate and see all properties)
Many things need to be done manually instead of integrating as best practices (security, deployments, testing, version control, etc.)
New studios are not that intuitive / transparent

  • Reviewer Source 
  • Reviewed on 28/11/2018
Pavan R.
IT Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 12/12/2016

"Cognos - A good Enterprise Reporting Tool"

Comments: I used Cognos as an analytical tool by linking our ERP (Microsoft Dynamic NAV) to it. All the financial data would be mapped & a lot of customized reports were taken out like Earnings before interest, tax, depreciation and amortization (EBITDA). The user interface is pretty good. The CUBEs are little confusing but once you get the grip they work very well. The ability to drill down the reports to very basic level is a plus point
A little tough to learn & customize. It's a little slow when dealing with a medium amount of data.

Pros: Easily integrating with most of the ERPs, very good for customizing reports, very detailed reporting

Cons: Tough to learn & not many resources available, you will get the value of the money invested in it only if you are able to get the most out of it

  • Reviewer Source 
  • Reviewed on 12/12/2016