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About Backlog

Transform project management with Backlog, the ultimate solution for tasks, version control, and bug tracking.

Learn more about Backlog

Pros:

I like that is easy to use but some features have to be more accurate.

Cons:

When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature.

Backlog ratings

Average score

Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.6/10

Backlog has an overall rating of 4.6 out of 5 stars based on 156 user reviews on Capterra.

Have you used Backlog before?

Share your experiences with other software buyers.

Filter reviews (156)

Akhilesh
Akhilesh
Software Test Engineer in India
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Backlog has your back!

4.0 5 years ago

Comments: The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros:

Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons:

There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Mohamed
Infrastructure Technical Lead in United Arab Emirates
Education Management, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Excellent Solution for my Tasks , projects and plans

5.0 2 months ago

Comments: i am still discovering all features and learning more about backlog .

Pros:

new Technology different from the others

Cons:

the additional features and flexibility which is not available in Microsoft planner

Nulab Response

2 months ago

Dear Mohamed, Thank you for your review! We are happy to hear that you find Backlog to be an excellent solution for your projects, and tasks. Thank you for your feedback on features, and flexibility as well, our team will review it.

Đặng
QA in Vietnam
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog need to be changed and improved

2.0 6 years ago

Comments: Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros:

The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons:

when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. Thank you

Pinal
Senior android developer in India
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great experience

5.0 2 months ago

Comments: Very good and useful ,easily tracking taska

Pros:

Project management and manage task easily

Cons:

Task assigned to us and if we have to assign to other evry time we have to edit task

Nulab Response

2 months ago

Dear Pinal, Thank you for your review! We are happy to hear that you have such a great experience with Backlog and that it allows you to track and manage tasks easily. Thank you for your feedback on ticket assignees and editing as well, our team will review and consider it.

Cong
HPC and Cloud Engineer in Vietnam
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good service, worth using

5.0 2 months ago

Comments: Pretty good, better than using Jira because the interface is more user-friendly and the features are easier to use

Pros:

Sharing this information has been really helpful, and it reminds me of the old-school forum style where people supported each other

Cons:

I’m having difficulty uploading the image through the html tab and sharing its link.

Nulab Response

2 months ago

Dear Cong, Thank you for your review, we love to hear our customers opinion. Great to hear that you find Backlog interface and features to be user-friendly and easy to use. Thank you for your feedback on uploading images as well. Please contact us at the link below to check the image upload further. https://nulab.com/contact/

Allan Mark
Sr. ISG Engineer in Philippines
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog Review

4.0 2 months ago

Comments: My experience so far is good. I Appreciate the system.
Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the organiztation.

Pros:

Team collaboration. It really helps with managing task within the organization and very useful because most of the team is working from home, we just need to use the backlog to monitor our progress in different projects.

Cons:

Maybe can try improving some layouts. The ticketing feature in Backlog is needs to be enhance. Also, need to register all members so that they can send an email for support and etc.

Nulab Response

2 months ago

Dear Allan, We are glad to hear Backlog is helping you with task and organization management. We are always working on Backlog improvements and every feedback from our customers is more than welcome. Thank you for your review!

Jatin
Student in India
Education Management, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best project management website.

5.0 2 months ago

Comments: I will describe it in just one word - amazing!!

Pros:

It's ui and ux interface. The website is so simple and easy to understand. It didn't even took me 2mins to understand the working of the website. I always use it whenever I manage any project. It is the best website.

Cons:

To be honest, there's nothing to dislike about this website as i said I am using it ig for a year now. Never gave me any reason to mad about or get frustrated. Totally the best website.

Nulab Response

2 months ago

Dear Jatin, Thank you for your review, we love to hear our customers opinion. Great to hear that you find Backlog interface simple and easy to use, and that it helps you with project management. Thank you for taking the time to share your experience with our product as well.

BHARATHKRISHNAN
Software Developer in India
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Backlog Experience

4.0 2 months ago

Pros:

status changes mail and filtering option was user friendly

Cons:

Attachemnet upload actually i can able upload only one attachement for one issue

Nulab Response

2 months ago

Dear Bharathkrishnan, Thank you for your review! We are happy to hear that you like the notifications, and filtering features, and find them user friendly. Thank you for your feedback on attachment's upload as well, our team will review it. Please note, we offer a higher number of attachments in our paid plans, please see the plans comparison under the link below. https://nulab.com/pricing/backlog/

Sivaprasad
Software Engineer in India
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Decent product for progect management

4.0 2 months ago

Comments: It is good to use this product for project management.

Pros:

I like the Save as filter feature which is pretty easy get details quickly.

Cons:

Dashboard UI is not that great and Recent Updates doesn't have any date filter and because of that I need to scroll too much.

Nulab Response

2 months ago

Dear Sivaprasad, Thank you for your review! Great to hear that you find Backlog to be a good tool for project management, and that you like its features. Thank you for your feedback on the Dashboard UI and Recent Updates filters as well, our team will review and consider it.

Abby
Manager in US
Pharmaceuticals, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Logged to success

5.0 2 months ago

Comments: I love backlog - it provides a single location for me to gather all my tasks, thoughts, files, and more. It helps me keep up with the ever growing client demands that come in each day.

Pros:

Backlog really keeps my work on track. I can easily enter, edit, and share my to do lists so that my whole team can coordinate together!

Cons:

I like the app itself, but there were some barriers to adoption. I think this was more of a company specific / people specific con though.

Nulab Response

2 months ago

Dear Abby, Thank you for your feedback! We are happy to hear that Backlog keeps your work on track and that it helps you with team coordination. Thank you for your feedback on app adoption as well, our team will review it.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Backlog shows

4.0 last year

Pros:

The title, description, order, and estimate.It is easy to use

Cons:

For now there’s is no features missing. Actually I haven’t use backlog for long but it’s okay with my little experience with backlog and I can highly recommend it worth spending time and money.

Vishal
Lead iOS Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Unveiling the Power of Our Backlog Project Management Tool

5.0 last year

Comments: I personally like backlog as compare to other project management tool. If we need to send report for daily status to higher position person then it is easy to copy ticket and make reports.

Pros:

Easy to UnderstandUser-Friendly UIEasy to track issue/Bug/Enhancement

Cons:

First screen, we need to enter Username & Password because if we entered email and enter password for next screen, It will hard to repeat process if we entered wrong password.

Kartik
CEO in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good Product Project Management

5.0 last year

Pros:

The low tech look and interface gives you comfort and does not overwhelm you.

Cons:

UI is not as responsive as it should be. All pages load fully which takes time.

Getachew
Construction supervisor in Ethiopia
Utilities, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Sprint backlog

4.0 last year

Comments: Prioritization: A backlog allows the business to prioritize tasks and projects based on their importance and urgency.It ensures that the most critical items are addressed first, preventing important tasks from falling through the cracks.2.Resource allocation: With a backlog, businesses can effectively allocate their resources, such as employees, time, and budget.It enables them to plan and distribute resources based on the backlog's priorities, ensuring that resources are not wasted or misused.

Pros:

Project Management Capabilities: Backlog offers a range of project management features, including task tracking, subtasking, milestones, and Gantt chart visualization.Users appreciate these functionalities to keep their projects organized.

Cons:

Complexity: Some users find Backlog to be too complicated, especially for those who are new to project management tools.The learning curve can be steep and may require some time to fully understand and utilize all of its features.

Vyshali
Automation QA in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

easy way to access Backlog

5.0 last year

Comments: tracking is very easy and it very useful for track all the activities of the other team teamembers

Pros:

tracking is very easy and it very useful for track all the activities of the other team teamembers

Cons:

tracking is very easy and it very useful for track all the activities of the other team teamembers

Hanh
Comtor in Vietnam
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Backlog review

5.0 last year

Comments: 7/10

Pros:

Nice UI/UX, easy to track and edit tasks

Cons:

Comment box is quite small, sometimes it's hard to edit long comments

Amogh
Senior Engineer in India
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Mostly better than Jira

5.0 last year

Pros:

The user interface is simple and easy to use. I often found myself lost when I used Jira previously

Cons:

Saving options requires a button click and does not happen immediately upon the field losing focus.

Nishar
Team Lead in India
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Backlog is superbbb

5.0 last year

Pros:

I like most backlog. it's very easy to use.

Cons:

Easy-to-use backlog.UI is very user-friendly.

Derek
Web Designer in US
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Backlog for College Students

5.0 last year

Comments: It has been overall positive. I mostly use the board function, but it has been useful for project management.

Pros:

I like the board function the most. The way you can assign tasks to individuals, with a due date and additional notes for each task is very useful.

Cons:

I wish there was a faster way to assign tasks to individuals besides navigating a menu once the task is created. I wish you could assign the task while creating it.

Magd
Computer Engineering in Palestine
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Many of problem can be solve by backlog and i really get solving for my probles

5.0 last year

Comments: Project management

Pros:

Task and project management and bug sloves

Cons:

Tracking and solving and problem solving

Dilli Raj
Developer in Nepal
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good product

5.0 last year

Pros:

The most used tool i used in backlog is task management tool, and it is good at eery aspect.

Cons:

the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features.

Tran
SE in Vietnam
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice

5.0 last year

Pros:

Drag backlog: Backlog item can drag like other platform like jira

Cons:

I love the way you are commenting using your turn

Halimah
BD assistant in Singapore
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome

4.0 last year

Pros:

Tracking various projects issues with different status are made easy. I can also upload bugs/tasks from my phone which super handy.

Cons:

Since I have not been using Backlog that long, I do not see anything that needs to be improved.

Vishal
Sr Software Engineer in India
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

revelation the Power of Our Backlog Project Management Tool

5.0 last year

Pros:

Tracking backlog tickets and create report easily

Cons:

If we enter wrong password then we need to enter email again.

Enrique
Solutions Architect in Philippines
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

First time user initial thoughts

4.0 last year

Pros:

Useful for tracking bugs and other issues that need tracking.

Cons:

UI is kind of cluttered and hard to use.