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Diligent One Platform Reviews

About Diligent One Platform

End-to-end, automated, and continuous vendor risk management and reporting software.

Learn more about Diligent One Platform

Pros:

At one time we delayed renewing subscription, but the support team helped us alot.

Cons:

No auto-selection possibility with population files for business process controls.

Diligent One Platform ratings

Average score

Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.5/10

Diligent One Platform has an overall rating of 4.5 out of 5 stars based on 86 user reviews on Capterra.

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Filter reviews (86)

Thomas
Thomas
Data Analytics Team Lead - Controllership in US
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

ACL Review

4.0 6 years ago

Comments: Overall, our team is satisfied with the ACL tool. We are currently using it to track analytics projects and will begin to integrate more risks and controls in the coming weeks.

Pros:

The ACL tool is easy to use and offers convenient reporting.

Cons:

The ACL tool needs better or more configurable way to track progress on projects. All steps should not be weighted equally. Overall, the scheduler could be enhanced with more options.

Adriano
Audit Coordinator in US
Airlines/Aviation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good Analytics Solutions

4.0 5 months ago

Comments: I love working with ACL and been working for more than 20 years now. But for new users not in use with coding techniques or data analysis logic it's not so easy to start

Pros:

Easy to implement and use. Has lot of commands ready to use by auditors to perform tests and a knowledge base you can use to accelerate your data analysis

Cons:

coding is sometimes difficult for automating analysis.

Verified Reviewer
Verified LinkedIn User
Insurance, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Review

3.0 3 years ago

Comments: Very useful features

Pros:

The features and bells and whistles that address all my needs

Cons:

None that i am aware of any that i like least about

Shafiq
Senior Supervisor in Malaysia
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good and Effective

5.0 6 months ago

Pros:

The analytics module that allow automation

Cons:

The price, it is good if we get discount from Diligent

Yanjun
Director of internal audit in US
Government Administration, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Love diligent

5.0 5 months ago

Pros:

Automation of reporting, findings and follow up

Cons:

Activity center is very difficult to configure

Verified Reviewer
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ACL Robots

4.0 4 years ago

Pros:

Features that are most impactful 1. Ease of Data Extraction and connections to various ERPs and Databases. 2.Functionalities like Fuzzy Duplicates, Joins which helps to perform Descriptive and Diagnostic analysis 3. Log of steps performed to achieve Data Analytics Results.

Cons:

Dashboard features should be similar to Tableau. Export of results to Excel - One should be able to do the formatting similar to Excel within ACL for Windows application itself.

Verified Reviewer
Verified LinkedIn User
Internet, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Software

4.0 6 years ago

Comments: Overall, it has helped automate some of our audit processes. However, sometimes it has limitations and we have to use a SQL/Teradata, Tableau, or Excel which defeats the purpose at times.

Pros:

One of my favorite, and most helpful things about ACL is the data import. It is clean and quick, and very easy to learn. Also the scripting is very helpful because you can rerun processes without redoing the work and have scripts run automatically.

Cons:

There are features of ACL that make it difficult to work with if you are trying to take notes or change a cell's information. For example, you can't really add a new column with your notes in specific cells.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A must have technology!

5.0 3 years ago

Comments: We are very satisfied.

Pros:

Very helpful in doing analysis GB worth of data. Saves a lot of time. Relied upon by management as it is able to preserve integrity of data.

Cons:

For new release of product, I need to download the whole installer instead instead of just having the updates. But other than that, none that I think of as of this time.

Valentina
Valentina
Web Designer in Colombia
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Excellent

5.0 7 years ago

Pros:

Excellent!! The way to treat customers and how it gives you a wide variety of services, gives you the best security, knows exactly what customers want and need.

Cons:

I really do not have any complaints about this company, I only have good comments and good reviews, I am very satisfied with the work done, I am very happy and I recommend it 100%

Suhail
Suhail
Senior Financial Consultant, Internal Controls in Canada
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ACL for Audit Management

3.0 6 years ago

Comments: Payroll benefits and improvements.

Pros:

Ease of managing large data and the ease of applying scripts compared to MS office.

Cons:

The history and the scripts are not easy to find and store.

Nkamula
Internala Auditor in Malawi
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

MY ONGOING EXPERIENCE WITH HIGHBOND

5.0 3 years ago

Comments: We re able to analyse large volume of data, 100% on an ongoing basis. A very good tool continuous monitoring and auditing. Am sure we shall get more benefits once we complete when we create robots.

Pros:

We find Robots more relevant to our environment. We get a lot of transactions every minute, monitoring that traffic can be hectic. The coming in of Robots will help us get real it well. The support is perfect. At one time we delayed renewing subscription, but the support team helped us alot.

Cons:

Budget constraints. We sometimes have challenges to honor renewals on time. We had to reduce the licenses, so that the company is able to meet.

Hairi
Technical Consultant in Malaysia
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Solution for GRC , Analytics and Automation

5.0 3 years ago

Pros:

Flexibility in solutioning with ability to do analytics and automation and reimporting results to create info worthy reporting. And not to mention the good and fast support given.

Cons:

Should be bringing in more technological update into the solution

Rochelle Joy
Compliance Lead in Singapore
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

HighBond - Results Module

4.0 3 years ago

Pros:

We are using HighBond in our daily Controls Governance, SoD Reporting and other Continuous Control Monitoring. Currently this cause us the better management of monitoring controls thus reducing risks.

Cons:

Least liked about HighBond results module is that, even the administrator can not extract or download all the attachment at once. Theres no mass download of submitted supports from the users.

Trushali
Data Analyst in India
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Simplify your Analytics with ACL

5.0 3 years ago

Comments: Software is easy to use and easy to learn. Reduce the time required for the analysis. Easy to share the results with Stockholders.

Pros:

Scripting Part and the overall implementation of the project is very easy

Cons:

Actually, there is nothing to say..... Awesome product

Chris
Delivery Manager in India
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

HighBond - One Stop GRC

4.0 3 years ago

Pros:

Ease of use and user friendly. Implementation and data accessibility to mulitple data connectors.

Cons:

Minor bugs that pop up every now and then which hamper the otherwise wonderful experience.

Alice
Chief Audit & Internal Control Systems Officer in Kenya
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

HighBond is a must have tool

5.0 3 years ago

Pros:

We have now automated our audit tests using galvanize, meaning our scripted tests which to us are our audit robots, automatically run the audit tests and just send the exceptions reports to email to the auditors or audit clients. We have connect the solution to our SAP ERP system, Active directory and other SQL server applications

Cons:

The software requires some level of scripting training.

Faiz
Associate Consultant in Malaysia
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Highbond Review

4.0 3 years ago

Comments: for me, Highbond is the best AMS for now. There are many features that we can use for our business.

Pros:

Every feature in this software really helpful when it comes to managing our audit tasks.

Cons:

there are certain things that I think this software needs to improve, which is when we wanna do data migration. maybe it will be much easier if we can bulk upload our data into Highbond.

Argie Mae
Internal Audit Lead in Philippines
Insurance, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

GRC and Alanalytivs_Highbond

4.0 3 years ago

Pros:

Their analytics tool is great as well as their support team. Their GRC platform is simple and user-friendly.

Cons:

GRC functionalities need improvement and their solution and services are kind of pricey, but worth it.

Natascha
Manager in US
Import & Export, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Highbond is easy to use

4.0 4 years ago

Pros:

Ease of implementation and use was very important and this software provided that.

Cons:

There are a lot of areas that require clicks. It would be better if there was more seamless navigation between projects.

Suri
Director, Internal Audit in US
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ACL for GRC/Audit

4.0 6 years ago

Comments: We wanted a tool to address our management of risks, related audits and an added benefit of managing our compliance program. Additionally, we wanted the tool to be able to analyze data and help in managing risks and developing continuous monitoring types of reviews. ACL fit the bill.

Pros:

ACL is an easy to use GRC system. The focus is not on Sox or compliance management, but rather an integrated approach to risk and audits. This makes it more suited to teams that focus on risk management and operational reviews aligned with these risks. Sox modules are well developed and easy to use, but is not the primary focus of the tool. Added benefit of utilizing data analytics (which ACL is known for) in the audits and risk assessments as well as being able to build in continuous monitoring opportunities.

Cons:

There isn't a lot to dislike about the software. Some of the drawbacks are within the Sox/compliance module, primarily stemming from the fact that the tool is not designed specifically for that purpose. However, we are seeing with each new release that some of these are being addressed.

sharul azman
Finance Officer in Malaysia
Education Management, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

ACL Software

4.0 3 years ago

Pros:

Acl is great software for analytic. The function is various.

Cons:

The price is quit expensive. Hopefully galvanize can introduce with new attractive package

Albert
Auditor Senior in US
Higher Education, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

USer review

4.0 5 years ago

Pros:

Easy to learn compared to some of the other programs that I have used in the past.

Cons:

Navigating from one screen to the next is sometimes a challenge.

Amanda
Sr. Business Analyst in US
Government Administration, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great product for analytics

5.0 4 years ago

Comments: Everyone I have meet with and worked with has been amazing. The webinars always give me great insight and tips to take back to my scripting.

Pros:

I like how easy it is to use the Macros to create scripts that can be used for repetitive tasks. The free online support center and training classes help learning the system a breeze.

Cons:

I wish the desktop and web/robotics systems worked together a little easier and did not require you to upload data to use the robotics function.

Susan
Information Systems Audit Manager in Philippines
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ACL Data Analytics

5.0 3 years ago

Pros:

We have been using ACL for the past decade for data analytics. The software is helping us to do 100% analysis of the data population we are evaluating.

Cons:

Because of cost implications, our ACL licenses are limited.

Sammy
Manager in Canada
Accounting, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

ACL

5.0 6 years ago

Pros:

Easy to pick up and learn. Allows you to rapidly analyze datasets and action.

Cons:

Very slow performance. Doing basic things analogous to 'a subselect in SQL' is more painful than it needs to be.