17 years helping British businesses
choose better software

About Net Health

An all-in-one EMR solution for physical therapists that helps increase efficiency, productivity and profitability.

Learn more about Net Health

Pros:

Being the administrator of Integrated Hospice helps me a lot of lessen my work load especially when we have a new hire staff to educate and train with the software.

Cons:

Not too many cons I have run into - few little glitches but they were usually my misunderstanding. The only one I encounter is in scheduling.

Net Health ratings

Average score

Ease of Use
4.1
Customer Service
4.0
Features
4.1
Value for Money
4.0

Likelihood to recommend

7.8/10

Net Health has an overall rating of 4.1 out of 5 stars based on 160 user reviews on Capterra.

Have you used Net Health before?

Share your experiences with other software buyers.

Filter reviews (160)

Kurt
Kurt
Marketing Consultant in US
Verified LinkedIn User
Management Consulting, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Query Tool for a Team

4.0 4 years ago

Comments: Aginity is an excellent tool for our team, and everyone can become productive in a short amount of time. It is very intuitive.

Pros:

Our team has standardized on Aginity as the query tool. It is reasonably priced, provides great support, and is easy to use. Recently, Aginity has moved from using email addresses to keys for tracking licenses, making the administration significantly easier. The Aginity support team is ALWAYS responsible in a timely manner and works the issue to completion.

Cons:

One feature that I would like to see is IntelliSense and autocomplete. The error messages have improved, but I would like to see more specific suggestions.

Marsha
Supervisor Medical Scheduler in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

pt/ot/st

4.0 2 years ago

Comments: Overall the company is amazing, easy to work with.

Pros:

Easy to use. Easy to train new employees.

Cons:

Update/New Releases - love the changes they make, but can be hard to educate all staff about the updates

Arnaldo
Physical therapist in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Very poor flow

1.0 last year

Comments: Worst. I quit my job not because of the role but because of this software

Pros:

None. Worst experience. It will take you an hour or so to complete an eval.

Cons:

All. Worst product in the market. It is not easy to navigate.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Optima HospiceSoft program review

5.0 6 years ago

Pros:

I feel the Software is user friendly. I particularly appreciate the quick Feedback option where you can send an email with questions. Optima staff respond most often on the same day with a phone call. They are always willing to go the extra mile to make sure our questions are answered and understood. I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.

Cons:

At times I wish it could be more simplified. There seems to be repetitive layers that can be cumbersome to get through.

Laura
Laura
PRN Occupational Therapist in US
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Several different options for casamba - what version do you have?

4.0 6 years ago

Pros:

Overall, it's fairly easy to use once you get used to it. Large library of preset verbage, and able to custom write as well.

Cons:

I have worked at several different facilities all with Casamba, but no two buildings were the same - all with different features and options. There are 2 ways to enter your daily billing - which causes some confusion. The ipods are way too small to complete the documentation.

Christina
Christina
Billing in US
Verified LinkedIn User
Mental Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternative EMR to Epic

5.0 6 years ago

Comments: I used the system for almost 2 years and the training sessions really help you to understand how to perform what you need to do on it.

Pros:

The software has security features that EPIC does not have the current capabilities to perform.

Cons:

There are at times a few more steps to get certain processes done that not all EMR's require, however the system is easy to undo any mistakes that are done.

Helen
Speech Language Pathologist in US
Verified LinkedIn User
Primary/Secondary Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Makes Documentation Easier

4.0 5 years ago

Comments: Overall, I like the way Casamba is set up to help me complete my documentation requirements. There are plenty of training sessions available for new users.

Pros:

As a PRN Speech Language Pathologist, I use this software in my second job at a SNF. I like that it saves me time in my documentation for Evals, daily notes, and weekly progress notes by having templates for each task . It also keeps track of my hours worked and my daily schedule.

Cons:

Casamba sometimes has glitches where it is difficult to login and to sync my data before I clock out. Everything must be successfully synced before I can leave work. Sometimes the sync process takes a long time to complete.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Unreliable, lost lots of productivity from daily technical issues

2.0 4 years ago

Comments: Would not recommend, hours of lost documentation and productivity in just one week. IT unable to remedy situation,

Pros:

Navigation is intuitive and easy. Documentation is easy to locate.

Cons:

EXTREMELY unreliable with daily connectivity issues, lost documentation and loading errors originating from the Casamba servers. No such issues with previous EMR.

Valentina
Valentina
Web Designer in Colombia
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Extremely pleased 10/10

5.0 7 years ago

Pros:

Extremely pleased with the service offered by Casamba, very happy and satisfied, the quality of its services is undoubtedly 10/10

Cons:

I really do not have any complaints about this company, it knows how to treat customers, it knows what customers want, it is versatile .. Very useful and practical. Very good

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

User

5.0 6 years ago

Comments: It is very worth to give it a try

Pros:

It is very nice where I can write and edit my documents in a fraction of time of what I used to.

Cons:

It is a little bit expensive and difficult to print using my Ipad

Kim
EMR Admin in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Net Health Review

5.0 2 years ago

Comments: I have worked with Net Health for 14 years. The support has modified areas to my needs and has always worked with me for solutions.

Pros:

I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.

Cons:

It may take a while to have enhancements added.

Kristen
Administrator
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Excellent software

5.0 8 years ago

Comments: If you are looking for a user-friendly hospice software, developed by people who understand hospice process and requirements, look no further. Hospicesoft is an excellent program that helps the whole team work together to better fulfill the needs of the patient, eliminating the need for charts full of paper documents,

Pros:

The software tracks the many pieces required by multidisciplinary patient care. Excellent dashboards keep administration apprised of what pieces are due, and make finding what you need simple and straight-forward. Finding any piece of the complex patient care puzzle is a breeze. The chart is laid out like any paper chart, and demographics, patient information, every disicipline form, every lab, etc... are all right at your fingertips, only a click or two away. Because it is web-based, there are no requirements for in-house servers, and the information is available from anywhere you have cell or internet access. It can be viewed, or documented, by phone, tablet or computer. There are no specific equipment requirements. Information can be printed, faxed or emailed from within the system (fax requires a very small fee monthly using a service such as RingCentral) to facilities, providers, pharmacies, etc.... Orders for treatments, medications, etc. are easy to update, print, or review. The patient's care plan is a "living" careplan, and revised from within the discipline notes during each visit as the patient's needs changes.

Cons:

No interface with a pharmacy benefit manager at this time, so all medications, orders, changes, etc... do have to be entered separately into the pharmacy program. Because the careplan is revised from within the discipline notes, and defaults in from the previous notes all charting has to be done sequentially. For patients with frequent visits, this is sometimes an issue.

Mark
PT in US
Hospital & Health Care
Used the Software for: 2+ years
Reviewer Source

Worse and horrible ever experienced software.

1.0 8 years ago

Comments: I am PT with 8 years of experience and worked in multiple settings and used various different software for documentation. So far, the casamba is the most non- professional software with inappropriate content which is made only to try to suck money from the insurance companies. It is a huge pain to the therapist to spend around 30 minutes to type one PT eval rather than spending that precious time on the patient care. All components of casamba are framed in such a way so that the facilities can claim more and more on the billing. I strongly urge to review or revise the software and make it user friendly.

Pros:

As a ethical and professional therapist, I like nothing about this software. As a business owner, this software is great since it determines the most easiest ways to claim high billing to the insurance companies. That's one of the most common reasons, why the SNF's love this software.

Cons:

EVERYTHING!! Design and requirements and interface.

Ernest
Rehab Director in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Great application

3.0 2 years ago

Comments: Overall best documentation system Ive used over the years.

Pros:

User friendly interface with multiple options for documentation and data collection.

Cons:

Bugs and glitches that cause system crashes can delay completion of required documentation.

Patricia
Occupational Health Director in US
, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Exceptional Employee Health tracking software

5.0 7 years ago

Comments: Have evaluated numerous employee health softwares over the years - this I sby far the best

Pros:

Workers compensation incident reporting, case/claim managing, screening compliance, availability of stock reports and ease of creating your own reports. Employee and manager portal on the web. Interfaces: HR demographic software, State immunization registry, OSHA 300 and OSHA log automatic creation. Exceptional customer support

Cons:

Education on new capabilities is difficult to follow in Net Health University (NHU). I wish NH|U was available within the portal and not a separate link and log in. It would be nice to access within the program

Nancy
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Great Training

5.0 5 years ago

Pros:

The training was excellent. Part on-line training, part one-on-one with a rep.

Cons:

I haven't found a way to delete a claim after its been billed. Also, I haven't found a way to correct a payment that was entered incorrectly. Once its in the system that is it, I think.

Jennifer
Rehab Director in US
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

This program has good information

5.0 6 years ago

Comments: Would like to see a better way to track part B visits (10th visits) and if an evaluating therapy needs to see someone

Pros:

it has a lot of options and available options; many helpful reports; hot list items are helpful; schedules are easy to use

Cons:

sometimes difficult to navigate or find items due to names would benefit from additional hot list items for part B assessments

Mark
RN in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Therapy tracking for case manager

5.0 3 years ago

Comments: helps me do my job efficently

Pros:

I am able to get the documentation I need to obtain insurance authorizations easily.

Cons:

customer service is slow to respond but had to call support rarely

Dean
DOR in US
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Lots of configurable features for the SNF therapy environment in an easy to use interface!

4.0 6 years ago

Pros:

Ease of assigning appointments to therapy staff in multiple disciplines. Ability to use on mobile devices, like iPads

Cons:

New users can get lost in the number of pre-canned phrases in the drop lists or boxes (learning curve to become efficient with use of the product)

Kayla
COTA/L in US
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

User Friendly

5.0 6 years ago

Pros:

-easy to operate -helps keep me focused on documentation -figures in productivity -goals are easily accessible

Cons:

Nothing comes to mind. I wish they had a home health software. The one our company uses is incredibly time consuming and difficult.

Heather
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice
4.0 13 years ago

Comments: Approximately two and half years ago, our Hospital Administration selected Integritas software to be the EMR for the new Urgent Care/Occupational Health Department that was opening. I personally assumed the role of Project Manager and was quickly involved with the implementation process. Integritas did an excellent job of outlining the roles of the implementation team and their responsibilities. The implementation does take time and a lot of work, however we were coached along the way; making the process easier. Having the entire implementation process outlined, in addition to the regular conference calls was very helpful. Then, once the platform was created for us, the on-line remote training classes were great. It was nice to be able to walk through the program yourself, while having a trainer watch and assist as needed. The on-site training class for all users was a great step in the implementation process. Computers are great, but sometimes face to face contact is needed for inexperienced EMR users. We took advantage of the upgrade to Agility HER 10 last year, and have been pleased with the new version. Most recently, we added a Sports Medicine practice, utilizing Agility as the EMR for the practice. The physician with this practice really likes the feature of being able to customize the templates & wizards. Overall, Integritas has a great product; especially for occupational medicine where services are ala cart for clients. In my opinion, any implementation of a new EMR is going to be stressful for a practice; however, Integritas does a very nice job of guiding the users through the process.

Mike
Sr Vice President in US
Medical Practice, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

An excellent tool for reviewing and guiding clinical practice

4.0 6 years ago

Comments: I appreciate the professionalism, knowledge, accessibility, and friendliness of our customer rep.

Pros:

The ease of which I am able to connect to any of our locations and review documentation, projection screens, user activity reports, service logs, etc. I also greatly appreciate the expertise of the Optima staff in terms of staying on top of the federal requirements for therapy provision and documentation. I know how hard that is.

Cons:

I don't like the fact that it doesn't run on google chrome. I don't regularly use the documentation myself but when I do, it doesn't seem to be intuitive in where to go next and what to fill out. Also, some of the reports don't translate well when they are save into excel (some rows are too small for the data).

Jeff
IS Director
Medical Practice, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

IT (only) Review

4.0 7 years ago

Pros:

The software is feature rich, and the Therapists that use it rarely complain, which cannot be said about Clinical software we have, and currently use.

Cons:

Again, from an IT (only) Perspective, we find the user account management and menu system a bit confusing. This along with various other spots of the account setup for licenses, salaries, and other features can be a bit confusing. This is a small issue, and I'd much rather this be the issue than the use of the software itself for the Therapists. My last, and biggest, complaint is not getting much heads up on updates. If I were to be out of the office during the 24-48 email window, we'd be down for some time.

Cathy
Clinical Supervisor in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

User friendly

4.0 6 years ago

Comments: Documenting is easy

Pros:

Navigation into all tabs are easy to use and user friendly

Cons:

Cannot update care plan unless you are in a nurses note.

sherry
PT in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

I use this daily

5.0 5 years ago

Pros:

It is easy to use and you can pull up frequently used exercises and treatments.

Cons:

Vital signs are hard to find on daily notes.